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Anmeldelser av Braemar Lodge And Spa

4.5 out of 5
Braemar Lodge And Spa
283 Medway Road, Hanmer Springs

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 271 av totalt 437 anmeldelser." "
Rangering på 8 − Bra. 113 av totalt 437 anmeldelser." "
Rangering på 6 − Grei. 35 av totalt 437 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 437 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 437 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Mere

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed 2 nights in a Deluxe Spa Suite. The room was spacious, clean & warm. The bed was comfortable. The bathroom was large & well appointed, included a 2 person spa bath & double sinks. I thought that I had booked a room with more kitchen facilities. A microwave or benchtop oven/airfryer would have been good. There was a jug & 2 each plates, utensils etc. We ordered room service dinner on the first night. We had to enquire after 75mins, meal finally arriving 90 mins from ordering. The food was average at best. Two plates of Ribeye Steak that had a grey looking tinge, on top of 8 thick cut chips, 1pce ea broccoli, cauli & carrot on ea plate. We were glad we ordered a side of veg to share. We did enjoy the suite & facilities in it & the staff were helpful & courteous.
Bodde her 2 netter i mai 2024

6/10 – Grei

Gary

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service
The property was clean and tidy, the outside spa was not warm and water didn't look fresh and clean. We booked for dinner, were seated and had order taken promptly. The garlic bread arrived after about 25 mins but was overcooked. The mains took an hour and 20 mins and we only got it then cause another table questioned where their food was. The food arrived and it was disappointing, steak was chewy, not much vegetables or sauce. My chicken dish was meant to be herb crusted, there was no crust and it was a tenderloin cut in half. A tablespoon of layered potatoes not duck fat potatoes, and dollop of mashed potato, 2 bits of broccoli and 1 piece of carrot. It was an absolute let down, we could have cooked a better meal ourselves for half the price. There was no apology or explanation.
Bodde her 1 natt i mai 2024

8/10 – Bra

Carla

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Very nice room
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Daryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A hidden gem .... we booked one of the suite rooms ... spa on the outside balcony, spa in the bathroom ... gas fire in the lounging area and a bed that was just brilliant ... highly recommend it. Did not get to sample the restaurant however I suspect it was as good as the rest of the lodge.
Bodde her 1 natt i mai 2024

6/10 – Grei

Mantej

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Two joint single beds given instead of one king bed. Both single beds deep from the middle and caused us back pain.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Chaminda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff provided excellent customer service. Chamod and James, the chefs, cooked amazing food. Chaminda, who served us, was very professional. The front office staff was professional and attentive during our stay.
Bodde her 2 netter i april 2024

6/10 – Grei

Chontay

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
I must admit for a 5star hotel the service was slow, we waited 45 mins to be checked (check in was at 3) and then waited 50mins for our dessert after dinner. The room itself was unclean, the tv would not work as it kept shutting off. The cutlery in room was dirty and surfaces hadn’t been wiped/coffee spills ect Apart from that the staff were friendly and the spa was great. I would book again however would need to be more thorough with the clean.
Bodde her 1 natt i april 2024

8/10 – Bra

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

6/10 – Grei

Alaina

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Was looking forward to the 2 spa facilities but very disappointed, Indoor spa bath in need of a good clean, jets were turned on lots of brown flakes blew into the bath, was filled 3 times and still had brown floaties was pretty gross and wasnt used. The outdoor spa was better but had hair floating around and also clinging to the filter. Face cloth was obviously stained. Bed blankets had stains. On arrival bed was made pretty poorly. Fridge was not cooling no matter what setting it was on. Was disappointed about both spas as that was the draw card for us. Great views from the room & quiet surrounds.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Nadia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

8/10 – Bra

Kim

Reiste med partner
Likte: Renhold og personale og service
First time stay at Braemar. Good staff, rooms were spacious, dinner was very good and nice to have the Tesla chargers. Would stay again
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lance

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great stay! Very accommodating for our 1 year old. Comfy bed. we wish we booked a room with a spa!!!! Great views we will be back in winter
Bodde her 1 natt i mars 2024

10/10 – Utmerket

David og Edmond

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing location. If you want to find a quiet get away for you and the Miss, nothing more romantic out there.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Paul

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Very lovely property but just starting to see signs of neglect in gardens and surrounds. Room was very clean. No staff at all after 5pm, restaurant and bar not open, which wasn’t communicated clearly when booking. We were left with a note at reception to open our door with a key and the lock had a cover over the keyhole that we couldn’t remove. No one answered the after hours number and we had to wander around what seemed to be a ghost hotel until fortunately we found a friendly and helpful maintenance person who was able to let us into our room. Adequate breakfast with friendly breakfast staff person.
Bodde her 1 natt i mars 2024

8/10 – Bra

Alisha-marie

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Loved the experience overall, well worth it. Reastaurant staff needed more than one request to keep up with the breakfast service in the restaurant. Dishes piled up on tables, clean dishes ran out as well as frsh OJ ect.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful room & view, excellent bathroom, very spacious, very comfortable bed, nice & quiet with friendly staff. If you want to be picky the carpet was a tiny bit worn. Will definitely be back
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Marjorie

Bodde her 2 netter i februar 2024

4/10 – Dårlig

Simon

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely disappointed to arrive after check in time to be notified there was no dinning or food available on site. If we had been at least notified of this we could have brought some of our own food along as the lodge is approximately 8 km away from any available food in Hanmer. Then found the spa pool with our room was half empty and cold. The poor cleaning staff was sent to fix but knew nothing about the pool then proceeded to have to check multiple other rooms for a spa that was operational and clean. I’ve stayed at Braemar on multiple occasions and this was by far the worst performance yet. Extremely disappointing and reception staff didn’t seem to care at all. Won’t be going back and definitely won’t be recommending to anyone in the future.
Bodde her 1 natt i februar 2024

8/10 – Bra

Zeina

Reiste med partner
Likte: Renhold og personale og service
Overall experience was good. Wasn’t aware that to get to the lodge you had to drive on a gravel road off the highway. Wasn’t easy in my car. The room was beautiful, but was lacking a few amenities eg. Towels, robe, drinking water. Room service was quick and the food was good. Loved the outdoor spa! Overall was a pleasant experience

6/10 – Grei

Allison

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter
Hi We were slightly disappointed as we booked a room with an outdoor spa but the spa only had jets working on one of the seats. Not good enough really considering how exclusive the resort is. Regards Allison
Bodde her 1 natt i februar 2024

8/10 – Bra

April

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Wayne

Bodde her 1 natt i januar 2024

10/10 – Utmerket

mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

8/10 – Bra

Stephan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Relaxing family trip
Pros: Clean and comfortable stay Big room and big bathroom with spa Con: Road is a little rough to get to hotel Limited checkin hours Breakfast buffet could be improved - hash brown was so hard..seemed like left over food
Bodde her 1 natt i januar 2024

10/10 – Utmerket

sophie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay once again. Love the serenity
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ryan

Amazing and relaxing
Bodde her 1 natt i desember 2023

8/10 – Bra

Andrew

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
A strange mix of luxury and basic errors. Huge room, with many luxury features, but....had to transport our own bags on a luggage trolley to the room; only two hangers in the wardrobe (quickly remedied by staff); room safe didn’t open an when maintenance fixed that, wouldn't close, so given override key; door onto balcony wouldn't lock, but 1st floor and a quiet location so not a big deal but still unnerving; hot tub showing error messages so wouldn't work (real 1st world problem that but then its supposedly a 5* hotel); finally food in restaurant very average for the class of hotel. Great room but too many niggles.
Bodde her 2 netter i november 2023

10/10 – Utmerket

C L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceptional. We have travelled extensively in N.Z. and internationally, and this would be the quietest room we have stayed in. Well soundproofed, spacious, tastefully decorated, beautiful and expansive views from the room, and a comfortable bed combined ensuring a good nights sleep. Handy to Hanmer (about 5-6kms away) with all it's attractions. Only stayed 1 night, but will be back.
Bodde her 1 natt i november 2023

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very enjoyable stay in a nice room. I’m just submitting a review with Ray Mayer Lodge and here
Bodde her 2 netter i november 2023

10/10 – Utmerket

SHANE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautifil place, rooms were fantastic, dinner was great as well. Full recommend
Bodde her 1 natt i november 2023

6/10 – Grei

Tara

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Lovely room unfortunately there were multiple faults the main one being the shower leaking leading to the bathroom flooding
Bodde her 2 netter i november 2023

6/10 – Grei

Mark

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Matt

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Trainee upon check in didnt have a room assigned. Tv didnt work in room. Breakfast is very substandard. Manager tried to argue about my issues on checkout instead of listening.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was lovely to receive an upgrade thank you. It was a lovely spacious room. The only slightly negative comment was that there is obviously not a gardener around!
Bodde her 2 netter i september 2023

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the privacy of the rooms with the spa.
Bodde her 2 netter i august 2023

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to relax, beautiful location
Bodde her 3 netter i august 2023
Svar fra Dan den 20. aug. 2023
Hi David, Thanki you for your review. Look forward to seeing you again.

10/10 – Utmerket

Insoon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Dan den 20. aug. 2023
Dear Insoon, Many thanks for staying with and rating 10 of 10

10/10 – Utmerket

Peter og Point Howard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Dan den 20. aug. 2023
Hi Peter, Thank you.

8/10 – Bra

Kelsi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and so peaceful
Bodde her 2 netter i august 2023

6/10 – Grei

Victoria

Reiste med partner
This was once a wonderful special place to stay, but unfortunately its lost its sparkle. Room smelt like stale smoke, spa pool water wasnt clean. Meals were lovely but limited. No steak or Salmon, which was advertised on wedsite menu. Over all an average experince.
Bodde her 1 natt i juli 2023

8/10 – Bra

Penny

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Suite was a great size and views were beautiful but room itself was dusty.. no hand towels available in bathroom. Only two flute glasses available in the room despite providing red and white wine in bar fridge. Spa was not clean and no steps available to get in and out of. Also not impressed that we had stayed away from our room until just after 3pm to allow time for room to be serviced but when we returned it had still not been completed. It was serviced at all… only some clean towels were dropped in quickly.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Lena

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The comfortness and the super spacious of our room were wonderful. It really value for money and better then expected.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Its a fantastic place to relax and the facilities are excellent.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Barbara

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Daniella

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mai 2023

6/10 – Grei

George

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Expected more!
Nobody at reception desk at 5.15 on arrival. Transported own luggage (some distance) via lift and long corridor. Breakfast was quite adequate. Did not have dinner in hotel. Very large room, but no drawers for unpacking clothes, so had to use suitcases. Large double bath/spa needs grab handles for safety. Had lovely weather for three days.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Rangiwhakata

Bodde her 1 natt i april 2023

10/10 – Utmerket

Katrina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our superior room with spa pool outside the room. Had everything we needed for a special getaway for our anniversary and staff were great
Bodde her 3 netter i april 2023