Hoteller nær Hangzhou silkeby

«Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable»

«Wonderful stay especially we were bumped up to a huge premium room. Location was so convenient with a less than 10 min walk to In77 shopping area. Easy to call for Didi. The staff always had a smile on their faces and would walk towards us the moment they saw us walking towards the reception. We had parcels delivered n were strangely left at the pickup boxes in the building instead of hotel receptions. Staff were so swift and most helpful in picking them up. Even helped to call the delivery ...

«The pool is under renovation. The breakfast is okay. Rooms a bit dated but clean. Location is a little out of the main happenings. The price does not reflect the quality.»

«The front desk staff were unfortunately not very friendly or approachable. Most of the time, they just stood there, and it was unclear whether they really wanted to be there to help guests. The floor in my room was very dirty. I had to ask the front desk if they could send the cleaner back to clean it again and bring extra towels. However, it didn’t happen the first time, so I had to ask again. On the positive side, the hotel’s location is good though.»

«Hotel is in same complex with JW Marriot. Everything good, but you feel a little as you are staying in the econnomy part of the hotel since the bigger (and nicer) part of the complex is JW Marriot.»

«Albergo pulito nuovo con colazione a buffet buona»

«Free laundry machines but the gym was closed due to refurbishment. Rooms were fine although a little small and the sink was directly in the room rather than a separate bathroom. Breakfast had a good selection and only a 20 minute walk to the West Lake or a £2 taxi ride. »

«Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. »

«レンジと洗濯機が付いているのが非常に良かったです»

«Not bad it was very comfortable»

«Stayed only 1 night, but the reception staff were warm and friendly.»

«The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher ...

«Super Hotel in der Stadtmitte! Ein wenig laut, da die Fenster nicht ganz dicht geschlossen haben. Personal war sehr, sehr freundlich und hilfsbereit. Der Frühstück war der Hammer. Wir haben uns rund um wohl gefühlt.»