Hoteller i Hanging Rock

«This hotel is only ok for a quick stay. Needs an overhaul. Floors were sticky and room was not very clean. Would not stay there again.»

«Clean»

«Great staff, clean room. Was everything we needed for a one night stay.»

«Good.»

«.»

«Pool and staff were nice, wish we had more time to enjoy it. I screwed up my booking date but the manager took care of it with no penalty. Very thankful and impressed there is still good people and customer service out there! »

«Starting with staff. They tried. We didn't see information that the suite we reserved was on 2nd floor and only accessible by stairway which made carrying two suitcases and ice chest quite difficult and my wife had knee problems and made going up and down steep stairs difficult. The major issue was electrical outlets in suite were dangerous. As the room did not have an alarm clock we brought our own and when we first plugged it in and then went to check in desk to see if someone could show us ...

«Very friendly check in, room clean, gentleman at breakfast was very helpful and kind and wanted to make sure everything was perfect.»

«Front desk staff was very personable and helpful. I wish I remembered his name but he made our check in process and stay for one night very easy. Thank you!»

«The room was very clean and the staff was very nice to deal with.»

«The staff is phenomenal. They definitely put customer service ahead of everything else. The property is very clean and well maintained. The room we stayed in was updated and very well appointed. Everything worked as we expected. Plenty of fast food places close by, and more if you don’t mind driving to the other side of Troutville. There is a DG close by, and a Walmart across town (close). We ate at the Cracker Barrel near the hotel and it was very good. Please note: if you are ...

«What a gem, really enjoyed staying at The West End Flats. Our apartment was great, large bathroom, high end kitchen, We didn't need them but full-size washer/dryer was in the unit. AFOG onsite is wonderful, we picked up a brew each night and played corn hole in their back yard. »

«Truly, a great choice to stay in the Roanoke-Hollins-VT activity area. Don’t think twice, it’s alright!»

«Breakfast was quite disappointing; boiled eggs were served in place of the usual eggs and sausage hot entrée»

«Extremely helpful staff. Beautiful, spacious, clean room with easy access to dining.»

«Receptionist was welcoming and the motel is definitely much better than one would expected.»

«Just ok»

«I was quite impressed with the hotel. It seems newly renovated, clean, and friendly! Great location and the breakfast was great! Especially the coffee!»