Hoteller i Hancock

«None of the staff was very helpful. Continental breakfast was an absolute joke, coffee was so weak you weren’t positive it was even coffee and no choices for something to eat except a sticky doughnut in cellophane. Our room key needed reset several times and the last night it stopped working and they weren’t able to give us access to our room»

«As always, a great stay!»

«staff was pleasant and professional»

«Clean room convenient location»

«Breakfast was tasty, but lacked quantities of food items. They couldn’t keep up with food for the amount of guests that were down there»

«The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good.»

«The staff here are always so friendly and helpful. It’s always my go to place to stay when I’m staying in Berkeley Springs.»

«Hotel was nice and clean with comfortable beds. My kids loved the outdoor pool which was perfect for them being 3-4 feet deep. Great variety in the free breakfast as well.»

«The room was supposed to have a walk in shower which it showed on website but did not have one my.mom is handicapped and falls easy but they could not give us a room with walk in shower. Every time we needed clean towels we had to ask for them. No where to put your clothes only 2 small drawers We were there for a week and had to live out of our suitcase.we were very disappointed .»

«Had a wonderful day at Tru by Hilton, beautiful, new hotel, everything was clean and the staff was friendly and professional. I would most definitely stay again. Thank you for the great accommodations. I would highly recommend this place!»

«The pool was extremely cold. And it was supposed to be heated»

«Very clean room and updated. Air Conditioner worked very good. Staff was very friendly and helped with luggage to get to second floor.»

«Large rooms, free breakfast and spicy buffalo wings and bar next door!»

«Svært enkel standard, selv etter prisen å dømme. Ingen hårføner, kjøleskap eller kaffe/te-muligheter på rommet. Dårlig frokost, med kun kaffe, juice og doughnuts. Ikke muligheter for å bruke PC på hotellet. Grei beliggenhet for overnatting, men få muligheter for å gå ut og spise i nærheten. Ellers var rommet greit rengjort og standarden tilfredsstillende.»

«Great place overall»