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Anmeldelser av The Hollis Halifax a DoubleTree Suites by Hilton Hotel

4 out of 5
The Hollis Halifax a DoubleTree Suites by Hilton Hotel
1649 Hollis St, Halifax, NS

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 473 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 263 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 140 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 67 av totalt 1003 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Arild

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Hollies on Hollies Street
Nok ett fint opphold på The Hollies, 4 dager denne gangen. Rent og ryddig hotell som ligger veldig sentralt i Halifax og i gangavstand til gode restauranter. God service, hyggelig og vennlig personale som er hjelpsomme til det aller meste.
Bodde her 5 netter i desember 2019
Svar fra Subin den 19. des. 2019
Jeg vil takke deg for at du tillater oss å være en del av besøket ditt i Halifax! Takk også for anmeldelsen din, og vi er glade for å høre at du likte oppholdet.

6/10 – Grei

Adam

Likte ikke: Overnattingsstedets bygg og tilstand
Poor quality of furniture inside unit. Also could just tell the hotel was really old by looking around inside the room
Bodde her 1 natt i mai 2024
Svar fra Stephen den 28. mai 2024
Thank you for your feedback, we are scheduled for a refresh very soon!

10/10 – Utmerket

Nicole

Bodde her 1 natt i mai 2024
Svar fra Stephen den 28. mai 2024
Thanks for the amazing review!

6/10 – Grei

Longren

Likte: Renhold og personale og service
Great location. Clean room and nice interior. However, some of the room seems outdated as the curtain doesn’t cover the whole window and there is no hot water in the tap. Also toilet paper is not good lol
Bodde her 4 netter i mai 2024
Svar fra Stephen den 16. mai 2024
Thank you for your feedback. We will work on improving these areas and hopefully can welcome you back soon.

4/10 – Dårlig

Don

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Stephen den 13. mai 2024
I'm sorry we failed here but we will do better next time!

8/10 – Bra

Thane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Stephen den 2. mai 2024
Thank you for the great review!

2/10 – Forferdelig

Amanda

Reiste med familie, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Upon arriving, there was only 1 staff member for check ins with a long line up with a lengthy wait time. Hot tub was NOT working, we were not notified before our stay or when we checked in. Room was basically falling apart, every time you opened a cupboard it fell off the hinges. One part of the room was freezing while the other was a sauna. The pool was a mess - no clean towels and tons of dirty ones lying around. Extremely disappointed in our stay!!!!
Bodde her 1 natt i april 2024
Svar fra Stephen den 1. mai 2024
I'm so sorry that you experienced this. I will pass on your comments so that we can do better next time. Thank you for your valuable feedback.

10/10 – Utmerket

Daniela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Stephen den 30. apr. 2024
Thank you for the awesome review!

10/10 – Utmerket

Carolyn

Bodde her 4 netter i april 2024
Svar fra Stephen den 14. mai 2024
Thank you for the awesome review!

10/10 – Utmerket

laura

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i april 2024
Svar fra Stephen den 22. apr. 2024
Thanks for the great review!

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Stephen den 22. apr. 2024
Thanks for the awesome review!

10/10 – Utmerket

Justin

Bodde her 1 natt i april 2024
Svar fra Stephen den 9. mai 2024
Thank you for the awesome review!

6/10 – Grei

Daniel

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
To start there was no heat. It’s 5 degrees outside bit turned off the heat so had two very loud portable heaters to make it tolerable. The room is not fully clean. The many surfaces have markings and stickiness from food and drinks and even after three nights they were never wiped down. They tolerate kids running around at all hours of the night slamming doors. The hot tub is non functional and the restaurant has limited selection but food is good. Their prices are within the local market which is why i was surprised to see a 4$ perperson charge for coffee at breakfast especially when it is free in the lobby and my wife does not drink coffee. I felt ripped off. There is a lot better for the price in this city.
Bodde her 3 netter i april 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for your review, clearly we did not meet your expectations and apologize for your experience. Your comments will ensure we better ourselves. We hope you give us a chance to provide you with a better stay in the future. Have a great day.

10/10 – Utmerket

Madison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for the awesome review!!!

10/10 – Utmerket

Michael

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Great location, very friendly staff
Bodde her 1 natt i april 2024
Svar fra Stephen den 15. apr. 2024
Thanks for the awesome review!!!

4/10 – Dårlig

Natasha

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room look great upon arrival, decor was nice. Noticed the fine details of broken furniture, bubbled wall under window indicated water leak, looking further the wallpaper was peeling and black mold covering the walls. Specifically booked a hotel for hot tub, the hot tub was not filled for use. Staff was in throughout our stay to tidy the room which was nice. Staff was pleasant but a lot of miscommunication. For the price that was paid, we expected more attention to details.
Bodde her 2 netter i april 2024
Svar fra Stephen den 10. apr. 2024
I am so sorry that you experienced this. We appreciate you letting us know and we will share this information with housekeeping and maintenance. We will do better in the future.

4/10 – Dårlig

Devin

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Valet was inconvenient tv didn’t work no help was offered
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for your review. We apologize for your experience as we clearly did not meet your expectations. Your comments will ensure we better ourselves. Have a great day.

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay. Hot tub at pool was not working. Overall great property and area.
Bodde her 1 natt i april 2024
Svar fra Stephen den 9. apr. 2024
Thank you for your great review! We are working on getting the hot tub back up and running as quickly as possible.

8/10 – Bra

Andrew

Likte: Renhold og personale og service
Bodde her 2 netter i mars 2024
Svar fra Front Desk den 2. apr. 2024
Thank you for your kind review. We look forward to welcoming you back in the near future.

10/10 – Utmerket

Sebastien

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything, clean bedrooms, however there is a lack noiseproofing, but overall it was a great experience
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 30. mars 2024
Thank you for the great review!

8/10 – Bra

Brandy

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Hot tub not in use which is the reason why I booked this spot , had I known I would of booked elsewhere
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 30. mars 2024
We are very sorry the hot tub was not working as it expected. We are working on fixing it, and we will make sure to fix these issues for your next stay.

8/10 – Bra

Adrianne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Stephen den 20. mars 2024
Thanks for the great review!

4/10 – Dårlig

Tiffany

Bodde her 1 natt i mars 2024
Svar fra Frontdesk den 19. mars 2024
Thank you for staying with us and leaving a review.

6/10 – Grei

Deana

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The hot tub and tvs weren't working. Took extra long for check in and check out.
Bodde her 1 natt i mars 2024
Svar fra Stephen den 18. mars 2024
We are very sorry things were not working as they should have. We will make sure to fix these issues for your next stay.

8/10 – Bra

Kathleen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Great staff
Bodde her 2 netter i mars 2024
Svar fra Front Desk den 13. mars 2024
Thank you for your kind review. We appreciate you taking the time to do so and hope to welcome you back in the near future.

4/10 – Dårlig

Adele

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra front desk den 13. mars 2024
Thank you for your review, clearly we did not meet your expectations and apologize for your experience. Your comments will ensure we better ourselves. We hope you give us a chance to provide you with a better stay in the future. Have a great day.

6/10 – Grei

Nat

Reiste med familie
Likte: Personale og service
when we first got to our room, it wasn’t cleaned properly, had rings of drinks on almost every counter top, asked to be switched rooms, they switched us and i believe the second room had as much rings on the counter tops! at this point i just took my lysol wipes and wiped the counter down! saturday afternoon the pool was ok, we went in the hot tub as the maintenance guy was taking out the hose because he had refilled it, the water was perfect! Sunday morning we went to go back in the hot tub before leaving, and the water was green and disgusting. had an 8th year old boy who was very disappointed.. all in all we will not be returning to this hotel
Bodde her 1 natt i mars 2024
Svar fra Stephen den 11. mars 2024
I'm so sorry you experienced these challenges while you were staying with us. Hopefully, you will reconsider and stay with us again.

6/10 – Grei

Ashley

Reiste med partner
Likte: Renhold og fasiliteter
Check in was quick , however parking limited and we did not get the room we booked.
Bodde her 1 natt i mars 2024
Svar fra Stephen den 11. mars 2024
I am so sorry that you did not receive the room you wanted, we often upgrade people to suites but clearly that did not work for you and we should have had a discussion with you to avoid this, we will make sure to do so in the future.

10/10 – Utmerket

Dayna

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
It was good
Bodde her 1 natt i mars 2024
Svar fra Frontdesk den 4. mars 2024
Thank you for staying with us and leaving a review.

8/10 – Bra

Graham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Stephen den 4. mars 2024
Thank you for your kind review. We appreciate you taking the time to do so and hope to welcome you back in the near future.

10/10 – Utmerket

Caitlin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an excellent stay! The front desk agent was so kind. Every encounter we had with the staff was pleasent. The room was very nice as well. Thank you
Bodde her 1 natt i februar 2024
Svar fra Management den 2. mars 2024
Thank you for your kind words for the staff, they will be reiterated. We are elated to hear about your stay and hope to welcome you back in the near future.

8/10 – Bra

Sophie

Likte: Renhold og personale og service
Bodde her 1 natt i februar 2024
Svar fra Stephen den 26. feb. 2024
Thank you for your positive review!

8/10 – Bra

Travis

Bodde her 1 natt i februar 2024
Svar fra Stephen den 21. mars 2024
Thanks for the great review!

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Stephen den 16. feb. 2024
Thank you for your positive review, we hope to welcome you again soon!

10/10 – Utmerket

Vincent og St-Lazare

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Stephen den 13. feb. 2024
Thank you for the awesome review!

10/10 – Utmerket

Kirsten

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Stephen den 6. feb. 2024
Thank you for the great review!

6/10 – Grei

Brian og Edmonton

Reiste med familie
Likte: Renhold
Somewhat faded. Room had several missing / broken parts. Sink plugged. Staff were not knowledgeable about basic things. Ie reported bathroom sink didn’t drain and they asked if it was something that could wait until we checked out.
Bodde her 2 netter i januar 2024
Svar fra Management den 3. feb. 2024
Thank you for your review, your concerns will be addressed internally. These are not standard practices, and we appreciate you bringing this to our attention so we may have it rectified.

10/10 – Utmerket

John D.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly and knowledgeable staff. Room cleaning was excellent.
Bodde her 2 netter i januar 2024
Svar fra Front Desk den 3. feb. 2024
Thank you for your kind review, we hope to welcome you back in the near future.

10/10 – Utmerket

Paige

Bodde her 2 netter i januar 2024
Svar fra Stephen den 20. mars 2024
Thank you for the awesome review!

10/10 – Utmerket

Kenza

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 23. jan. 2024
Thank you for your kind review, we look forward to welcoming you back in the near future.

10/10 – Utmerket

Jc

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Stephen den 15. jan. 2024
Thank you for the awesome review!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My stay at the Hollis was amazing! Will recommend 10/10
Bodde her 1 natt i januar 2024
Svar fra Front Desk den 14. jan. 2024
Thank you for your kind review and words, we hope to welcome you back in the near future. Have a wonderful day.

10/10 – Utmerket

Erin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Front Desk den 14. jan. 2024
Thank you for your kind review. We hope to welcome you back in the near future.

2/10 – Forferdelig

Alec

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Terrible employees, who were no where around to help, because they were smoking weed instead of working. We went there for the pool and hot tub with the kids. Neither one was working According to some other unhappy guests so we never went swimming. The room was dirty and full of other people’s food and chips on the floor etc. there was no heat in the room and the wife and kids had to shiver in their jackets Extremely uncomfortable pillows
Bodde her 2 netter i januar 2024
Svar fra Management den 14. jan. 2024
Thank you for your review. You had reached out to the hotel directly and spoke with the General Manager last weekend. We appreciate your feedback and will ensure we do all we can do better our guest experience.

2/10 – Forferdelig

Kenia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No me gustó
Bodde her 2 netter i desember 2023
Svar fra Front Desk den 8. jan. 2024
Thank you for your review, clearly, we did not meet your expectations and apologize for your experience. Your comments will ensure we better ourselves. Have a great day.

8/10 – Bra

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 8. jan. 2024
Thank you for your review. We hope to welcome you back in the near future

10/10 – Utmerket

Melanie

Bodde her 1 natt i desember 2023
Svar fra Front Desk den 23. jan. 2024
Thank you for your kind review, we are elated to hear about your stay and hope to welcome you back in the near future.

10/10 – Utmerket

Dele

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very friendly. The breakfast were served be very excellent ladies.
Svar fra Stephen den 7. feb. 2024
Thank you for your awesome review! We will pass this on to the breakfast servers!

10/10 – Utmerket

Ken

Reiste med familie, Reiste med kjæledyr
Likte: Fasiliteter
Location and pet friendly.
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 4. jan. 2024
Thank you for taking the time to leave us a review, we look forward to seeing you again.

10/10 – Utmerket

Zara

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and friendly staff. Would recommend
Bodde her 1 natt i desember 2023
Svar fra Front Desk den 4. jan. 2024
Thank you for your kind review, we look forward to welcoming you back in the near future.