Fasilitet på overnattingsstedet

Anmeldelser av Best Western Plus Chocolate Lake Hotel

2.5 out of 5
Best Western Plus Chocolate Lake Hotel
250 St. Margaret's Bay Rd, Halifax, NS

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 620 av totalt 1156 anmeldelser." "
Rangering på 8 − Bra. 344 av totalt 1156 anmeldelser." "
Rangering på 6 − Grei. 105 av totalt 1156 anmeldelser." "
Rangering på 4 − Dårlig. 48 av totalt 1156 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 1156 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Catherine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent restaurant, clean, friendly staff. Beautiful view of the lake. Close to everything! A must stay :)
Bodde her 1 natt i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 27. mai 2024
Dear katherine,Thankyou for staying with us recently.We appreciate your positive feedback and look forward to see you again.Regards

10/10 – Utmerket

Craig

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very clean and polite staff
Bodde her 3 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 27. mai 2024
Dear Craig,Thankyu for choosing our property for your stay.We appreciate your positive feedbacl and look forward to see you again.Regards,Manpreet

10/10 – Utmerket

Denis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was comfortable with a nice view of the lake. Appreciated having a fridge and microwave. Free parking is a bonus. Easy access to downtown and the Halifax mall.
Bodde her 7 netter i mai 2024
Svar fra Ivy Pham - Guest Services Supervisor den 27. mai 2024
Thank you for taking time to leave us a positive review. We are delighted to know that you have enjoyed your stay .We really appreciate your feedback. We look forward to welcoming you again.

10/10 – Utmerket

Janette

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Nice pool. Great swimming in the lake
Bodde her 6 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 26. mai 2024
Dear Janette,Thankyou for staying with us recently.We appreciate your positive feedback. We look forward to see you again.Best Regards,Manpreet

10/10 – Utmerket

Brian

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent dog friendly hotel. Everything was perfect!
Bodde her 3 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 26. mai 2024
Dear Brian,Thankyou for staying with us recently.We appreciate your positive feedback and we look forward to see you again.Regards,Manpreet

10/10 – Utmerket

Kenneth

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra Ivy Pham - Guest Services Supervisor den 27. mai 2024
Dear Kenneth, Thank you for taking time to leave us a positive review. We appreciate you feedback and we look forward to see you again

10/10 – Utmerket

Katherine

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i like
Bodde her 1 natt i april 2024
Svar fra Manpreet - Guest Services Supervisor den 26. mai 2024
Dear guest,Thankyou for staying with us recently.We appreciate your poditive feedback and look forward to see you again.Best Regards,ManpreetGuest Services Supervisor

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Amber

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love it
Bodde her 1 natt i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 24. mai 2024
Dear Amber,Thankyou for staying with us recently. We appreciate your positive feedback and look forward to see you again.Regards,Manpreet

10/10 – Utmerket

Martins

Reiste med familie og små barn
Likte: Fasiliteter
The property was well suited for our needs. A great Best Western Plus Ambassador!
Bodde her 2 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 24. mai 2024
Dear Martins,Thannkyou for staying with us recently.We appreciate your positive feedback and will look forward to see you agin.Regards,Manpreet

8/10 – Bra

Megha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location for this property was amazing. Nice view from the rooms. Pretty good compared to other Best Western locations. Breakfast was pretty good as well.
Bodde her 3 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 24. mai 2024
Dear Megha,Thannkyou for staying with us recently.We appreciate your positive feedback and will look forward to see you agin.Regards,Manpreet

10/10 – Utmerket

KATHY ANN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 24. mai 2024
Dear Kathy,Thannkyou for staying with us recently.We appreciate your positive feedback and will look forward to see you agin.Regards,Manpreet

10/10 – Utmerket

Maureen

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Convenient location and well maintained
Bodde her 2 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 22. mai 2024
Dear Maureen,Thankyou for choosing our property for you recent stay.We appreciate your positive feedback and look forward to see you again.Best Regards,Manpreet

10/10 – Utmerket

Jason

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the arcade.
Bodde her 2 netter i februar 2024
Svar fra Manpreet - Guest Services Supervisor den 22. mai 2024
Dear Jason,Thankyou for staying with us recently.We appreciate your positive feedback and look forward to see you agin.Best Regards,Manpreet

8/10 – Bra

Fei

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's nice place, especially the breakfast with lake view.
Bodde her 2 netter i mai 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 19. mai 2024
Thank you for taking time to leave a review. We are glad to know that you have enjoyed your stay. We hope you will come back and see us again soon!

10/10 – Utmerket

Corina

Likte: Personale og service og overnattingsstedets bygg og tilstand
It was by the lake
Bodde her 1 natt i mai 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 19. mai 2024
Thank you for taking time to leave a review. We are glad to know that you have enjoyed your stay. We hope you will come back and see us again soon!

10/10 – Utmerket

John D

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i februar 2024
Svar fra Manpreet - Guest Services Supervisor den 15. mai 2024
Dear John,Thankyou for staying with us recently.We appreciate your positive feedback. We look forward to see you again.Best Regards,Manpreet

8/10 – Bra

Danielle

Likte: Renhold og personale og service
Breakfast every morning was appreciated. Lots of room to eat in the restaurant.
Bodde her 3 netter i mai 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 14. mai 2024
Thank you for taking time to leave a review. We are glad to know that you have enjoyed our breakfast. We hope you will come back and see us again soon!

10/10 – Utmerket

Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall condition is great, room is quiet and comfortable. Very friendly staff, we arrived on a red-eye flight and extremely tired, staff allowed us check-in early so we had a precious extra sleep. Thank you so much!
Bodde her 2 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 12. mai 2024
Dear Eric,Thankyou for staying with us recently.We appreciate your positive feedback. We look forward to see you again.Warm Regards,Manpreet

8/10 – Bra

Debbie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 14. mai 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

10/10 – Utmerket

Margaret

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lake view and amenities were great. The hotel has everything we need- with a really good breakfast ! The staff are incredibly helpful and nice. A wonderful choice for families with children. Will definitely stay here again. Thank you.
Bodde her 5 netter i mai 2024
Svar fra Manpreet den 11. mai 2024
Dear Margaret,Thankyou for choosing our proprty for your stay.We appreciate your positive feedback. We look forward to see you again.Regards,Manpreet

10/10 – Utmerket

steve

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well maintained. Nice to be able to sit by the lake. Close to the highways we needed.
Bodde her 2 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 9. mai 2024
Dear Steve,Thankyou for choosing our property for your recent stay.We appreciate your positive feedback. We look forward to see you again.Best Regards,ManpreetGuest Services Supervisor.

10/10 – Utmerket

Manisha

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was excellent. The only issue was there are some stairs and which makes it hard to lift baggage and to the rooms. They need to Provide better guidance to the people who have more luggage
Bodde her 7 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 9. mai 2024
Dear Manisha,Thankyou for choosing our property for your stay.We appreciate your positive feedback and will look forward to se you agin. I do apologize that stairs were not mentioned to you during checkin time. I will make sure it will not happen again.Best Regards,ManpreetGuest Services Supervisor

10/10 – Utmerket

Mallory

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful property, lovely and kind staff
Bodde her 2 netter i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 8. mai 2024
Dear Mallory,Thankyou for choosing our property for your recent stay.We appreciate your positive feedback and we look forward to see you gain.Best Regards,ManpreetGuest Services Supervisor

10/10 – Utmerket

Arnold

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have enjoyed our stay, though there were nothing much to do in the area but beacuse the hotel is situated next to the lake, it made our stay extra it special. Good breakfast. Clean facility. Friendl staff.
Bodde her 1 natt i mai 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 7. mai 2024
Dear Arnold, Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service and beautiful view of Chocolate Lake
Bodde her 2 netter i april 2024
Svar fra Manpreet den 4. mai 2024
Dear Amanda,Thankyou for choosing our property for your stay. We appreciate your positive feedback. We hope to see you soon again.Best Regards,ManpreetGuest Services

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay, especially with kids. Arcade and swimming pool was great. The lake was beautiful. Breakfast was great, and it was quiet.
Bodde her 2 netter i mai 2024
Svar fra Manpreet den 3. mai 2024
Dear Ashley,Thankyou for choosing our property for your stay. We appreciate your positive feedback. We look forward to see you again.Best Regards,ManpreetGuest Services Supervisor

6/10 – Grei

Kyla

Likte: Personale og service
Bodde her 1 natt i april 2024
Svar fra Manpreet den 4. mai 2024
Dear Kyla,Thankyou for choosing our proprty for your stay.I apologize for any issue that you encountered during your stay. Please call us anytime, so we can help you.Best Regards,ManpreetGuest Sevices,

10/10 – Utmerket

Diana

Bodde her 1 natt i mai 2024
Svar fra Manpreet - Guest Services Supervisor den 23. mai 2024
Dear Diana,Thankyou for staying with us recently.We appreciate your positive feedback and look forward to see you again.Regards,Manpreet

8/10 – Bra

Paula

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Felt rushed at checkin and I was the only one there to checkin.
Bodde her 1 natt i april 2024
Svar fra Manpreet den 1. mai 2024
Dear Paula,Thankyou for choosing our property for your stay.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Best Regards,Manpreet

8/10 – Bra

jordana

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The staff were friendly and efficient, the breakfast was good. The room was fine, but the restroom had no dN the tub drain clogged bafly and the door was miss aligned had a big gap on top made the room stinky when favility used.
Bodde her 5 netter i april 2024
Svar fra Manpreet den 1. mai 2024
Dear Mary Little,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Moreover, the issue had been addressed to our maintance team.Sincerely,ManpreetGuest Services SupervisorBest Western Plus Chocolate Lake Hotel

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The breakfast and dining area looking out the large windows to the lake is wonderful. Parking can be a bit of an issue when the lot becomes full
Bodde her 2 netter i april 2024
Svar fra Manpreet den 1. mai 2024
Dear Mary Little,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.Sincerely,ManpreetGuest Services SupervisorBest Western Plus Chocolate Lake Hotel

8/10 – Bra

Tricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 1. mai 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

2/10 – Forferdelig

sajanpreet

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Manpreet den 27. apr. 2024
Thankyou for staying with us recently.We appreciate your feedback. We apologised for any isssues that you encountered during your stay.We look forward to see you again.Best Regards,Manpreet

10/10 – Utmerket

Lauren

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great spot! Beautiful view, very clean.
Bodde her 2 netter i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 25. apr. 2024
Dear Lauren,Thank you for staying with us. We are looking forward to seeing you again.

10/10 – Utmerket

Vanessa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 25. apr. 2024
Dear Vanessa,Thank you for staying with us. We are looking forward to seeing you again.

10/10 – Utmerket

Cindy

Bodde her 3 netter i april 2024
Svar fra Krishtina Tamang- Guest Services Supervisor den 14. mai 2024
Thank you for taking time to leave a review. We really appreciate you feedback. We hope you will come back and see us again soon!

8/10 – Bra

Rob

Bodde her 1 natt i april 2024
Svar fra Manpreet - Guest Services Supervisor den 9. mai 2024
Dear Rob,Thankyou for choosing our property for your stay.We appreciate your positive feedback and look forward to see you agin.Best Regards,ManpreetGuset Services Supervisor

10/10 – Utmerket

Urbanpreet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 23. apr. 2024
Dear Urbanpreet,Thank you for staying with us. We hope you will be back soon.

10/10 – Utmerket

Pooja

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff and beautiful location !
Bodde her 1 natt i april 2024
Svar fra Anthony den 17. apr. 2024
Thank you for choosing our property for your recent visit.We appreciate your positive feedback. We look forward to see you again!Best Regards,

10/10 – Utmerket

Allan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel that offers comfortable rooms at a reasonable rate. Breakfast buffet is very good with lots of options/choices. Staff is always friendly and helpful
Bodde her 1 natt i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 16. apr. 2024
Dear Allan, Thank you for staying with us and leaving a review. We are looking forward to seeing you again.

8/10 – Bra

Tim

Bodde her 1 natt i april 2024
Svar fra Manpreet den 4. mai 2024
Dear Tim,Thank you fo choosing our property for your stay.We appreciate your feedback. We look forward to see you agin.Best Regards,ManpreetGuest Services.

10/10 – Utmerket

Greg

Bodde her 1 natt i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 2. mai 2024
Dear Greg, Thank you for staying with us. We are looking forward to seeing you again.

6/10 – Grei

Larissa

The pool is closed certain times throughout the week until 815pm for public swimming lessons. It would have been nice to know this ahead of time as I would have booked elsewhere. This is not ideal if planning to take little ones swimming. Very disappointing!
Bodde her 1 natt i april 2024
Svar fra Manpreet den 14. apr. 2024
Thankyou for choosing our property for your recent stay.We appreciate your feedback. We apologized for the inconvinience that you encountered during your stay. Our pool closed every Monday and wednesday from 4:00pm - 8:15 pm for local swimming lessons. I apologized that it was not mentioned to you during checkin time. It has been passed to all agents from now. We make sure that it will not happen again in future.Best Regards,Guest Services

2/10 – Forferdelig

Sarah

Reiste med familie og små barn, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Do not stay if you have mobility issues, as you have to use the stairs no matter what level you're on. Hallways are so confusing. Dirty rag was in the corner of the doorway outside my door when I arrived and stayed there almost 12hours. Usually hotels have extra items incase you forgot something. I needed a feminine product, but they had none. I was a little disappointed.
Bodde her 2 netter i april 2024
Svar fra Manpreet den 17. apr. 2024
Thank you for choosing our property for your stay.We appreciate your feedback. We apologised for any issue that ypu encountered during your stay. Unfortunately, we have very limited room with mobility access. But, all of our accessible room are in tower. So , guest does not need to use stairs. I am apologised that if accessible room was not mentioned to you during chckin time. We make sure that will do our best for your future reservation.We look forward to see you again.Best Regards,Guest services.

10/10 – Utmerket

Deanne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 4 netter i april 2024
Svar fra Egilmar Costa - Guest Services Supervisor den 12. apr. 2024
Dear Deanne,Thank you for staying with us.We are looking forward to seeing you again.

10/10 – Utmerket

Christina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right now the city is in a rental crisis , after a incident in my apartment in the middle of the the night I arrived here with my dog and the staff were absolutely amazing ; knowing I was paying out of pocket for accommodations until I found a place they helped me find the best rates they also offered me a few meals in the restaurant, which is fantastic by the way , I couldn’t say greater things about this place , particularly Cullen the front of the house manager!
Bodde her 2 netter i april 2024
Svar fra Anthony den 17. apr. 2024
Dear Christina, Thank you for staying with us and leaving a positive review. We are looking forward to seeing you again!

10/10 – Utmerket

Tamara Grace og Surrey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool was small and chilly, but the rest of our stay was great
Bodde her 4 netter i mars 2024
Svar fra Manpreet den 7. apr. 2024
Thankyou for choosing our property for you stay.We appreciate your feedback. We hope to see you soon.Regards,ManpreetGuest Services.

4/10 – Dårlig

Christina

Likte ikke: Personale og service
Bodde her 2 netter i mars 2024
Svar fra Manpreet den 27. apr. 2024
Thankyou for staying with us recently.We appreciate your feedback.We apologised for any issues that you encountered during your stay. Please let us know more by calling at our property so we can help you more..We look forward to see you again.Best Regards,Manpreet

10/10 – Utmerket

JAMUNARANI

Free cafe in the lobby sitting and drinking with fire place was memorable
Bodde her 5 netter i mars 2024
Svar fra Manpreet den 31. mars 2024
Thankyou so much for taking time to share your experience with us. We are so pleased that you enjoyed our coffee machine and fireplace.Thank you for your postive feedback. We look forward to welcome you again.Regards,ManpreetGuest Services.