Hello Brad,Thank you for rating your experience with us. We are glad that you enjoyed your stay and hope to have the opportunity to host you again!

Dear Fernando,Thak you for your thoughtful feedback on our hotel amenities. You are correct that there is not an individual safe in each room. However, there are safety deposit boxes available to all our guests at the front desk. Thank you for staying with us!

Thank you for taking the time to rate your experience with us. Guest feedback is what makes it possible for us to continually raise the bar of the service we provide our guests. We hope to see you again soon!

Hello Ian,Thank you for staying with us. We are glad that you enjoyed your stay. We will take your feedback about noise levels under consideration as we plan our upcoming property renovation.

Hello John,Thank you for taking the time to rate your experience at our hotel. We hope to see you again soon!

Hello Cody,We appreciate that you stayed with us and provided feedback on your stay. We hope to see you again the next time you stop by Western Massachusetts!

Hey Jennifer,Thank you for acknowledging how hard our housekeeping team works to ensure that our hotel is clean and inviting at all times. We appreciate you choosing to stay with us and hope to see you again soon!

Hello Jennifer,Thank you for staying with us. We appreciate you taking the time to provide us with your feedback. We hope to host you again soon!

Thank you for taking the time to rate your experience with us. Guest feedback is an essential element of our hospitality toolkit. We are glad that you enjoyed your stay and hope to see you again soon!

It's so nice to hear that our staff made you feel welcome during your stay! We look forward to welcoming you back the next time you are in our area!

Thank you for shouting out the great service you received when checking-in. Our front desk staff works hard to provide a smooth and friendly check-in experience for all of our guests, and it is always nice when that hard work is appreciated! Our housekeeping staff also appreciates being acknowledged for all of their work keeping our hotel clean.

Hannah,Thank you for highlighting our diverse offering of hotel amenities. Many of our guests appreciate our fitness center, heated pool, treat shop, and business center which are all on the 1st floor. Finally, we offer a hot breakfast buffet every morning from 6-10am. We appreciate that you chose to stay with us and hope you will come back to enjoy our hotel amenities someday soon!

Jennifer,Thank you for taking the time to provide a detailed review of your stay! Our friendly staff and clean, comfortable rooms are a point of pride for us and are often highlighted by our guests. We recently switched to pump bathroom amenities in larger containers in order to better meet our Hilton sustainability goals. We are gratified to hear that you have noticed and appreciate this change!

We are so glad that you appreciated our comfortable bedding and hot breakfast buffet! Our staff try to make every guest feel welcome and it is good to know that we succeeded during your stay. We hope to host you again sometime!

Valarie,It's wonderful to hear that your first stay with us left such a good impression! Our staff strive to make all of our guests feel welcome and appreciated. We appreciate you taking the time to leave a thoughtful review and hope to see you again soon!

Santiago,Thank you for reviewing your stay at our hotel. We are happy that you had a good experience and hope to see you again soon!

It is good to hear that our hotel met your expectations. Please visit us again soon!

We are happy to hear that you enjoyed your stay with us! Thank you for taking the time to provide us with your feedback. We hope to host you again soon!

Thank you for taking the time to review your stay with us. We are sorry that the cabinet door was damaged. Our staff inspects the room between each stay but sometimes things are missed. We are glad that other than the issue with the cabinet you seem to have appreciated your time with us.

It is good to know that our staff continue to demonstrate their exceptional guest service skills! We want all of our guests to feel welcome and try to go above and beyond to provide memorable experiences. We look forward to hosting you again!

Thank you for taking the time to provide feedback on your stay. It is always gratifying to hear that we were able to provide a great experience to our guests. We hope to see you again sometime!

It is always gratifying to hear that we were able to provide a great experience to our guests. Thank you for staying with us. We hope to have the opportunity to serve you again!

Thank you for taking the time to provide a detailed review of your time with us. Many of our guests enjoy our hot breakfast buffet and clean rooms, and it is good to know that you appreciated it as well. We hope you will consider staying with us again!

We are glad that you enjoyed your time with us! We hope to have the opportunity to host your again the next time you are in Western Massachusetts!

Thank you for providing feedback on your time at our hotel!

Thank you for providing feedback on your time at our hotel!

It is good to hear that you enjoyed your stay with us. We appreciate you taking the time to provide thoughtful and constructive feedback which we will use to improve the service that we offer future guests.

Thank you for taking the time to review your time at our hotel. Your feedback enables us to continuously refine our practices to better meet guest's needs.

It is good to hear that you enjoyed your stay with us. Our welcoming staff and pleasant hotel amenities do provide a great value for all of our guests!

Thank you for acknowledging our friendly and welcoming staff. We are sorry that our facility did not meet your expectations. We will take your feedback about the room lighting into consideration as we plan our hotel's remodel.

Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!

Thank you for providing feedback on your time at our hotel!

Thank you for reviewing our hotel! We carefully track the feedback that guests provide us as we strive to maintain and even improve the quality of our hotel and its amenities.

Thank you for providing feedback on your family member's time at our hotel. Our staff works hard to make sure our guests feel welcome while providing clean and comfortable rooms. It is always nice to hear that their work is appreciated! We wish you and your family a Happy New Year!

We are happy to hear that you enjoyed our hot breakfast buffet and other hotel amenities. Thank you for staying with us, we hope to host you again!

Thank you for taking the time to review your stay with us!

Thank you for taking the time to review your stay with us!

Thank you for reviewing your stay with us. We are glad to hear that you enjoyed your stay. We are indeed very close to Northampton, less than a 5 minute drive from downtown. We hope to have the opportunity to serve you again!

Thank you for reviewing your stay with us. We hope to host you again some time!

Thank you for reviewing your time with us. We hope that you will consider staying with us the next time you are in the area!

We are happy to hear that you enjoyed your stay with us! We hope to have the opportunity to host you again!

Thank you for taking the time to review your stay at our hotel. We hope to apply your feedback to ensure that future guests have a positive experience with us.

Thank you for taking the time to review your stay with us. We use guest feedback to improve the quality of the services we provide.

We are so glad that you enjoyed your stay with us! Many guests have enjoyed the unique experience provided by our whirlpool tub rooms. We hope to see you again soon!

We are sorry about the negative experience that you had with us. We will have our maintenance team look into the water temperature and pressue issues that you described.

We are glad that you enjoyed your stay at our hotel. Our staff strives to make all of our guests feel welcome and provide a clean stay. We hope to have the opportunity to host you again!

Thank you for taking the time to provide feedback on your recent stay with us. Our housekeeping team works hard to make sure that both our guest rooms and common areas are thoroughly cleaned every day. We are glad to hear that you enjoyed your stay with us!

We are sorry to hear that our property and services did not meet your expectations. Feel free to reach out to our front desk if you feel comfortable providing more details about your stay so that we can make sure we address your complaints.

Thank you for taking the time to provide feedback on your stay with us! We will apply your feedback to improve our hotel's operation. We hope to have the opportunity to host you again some time.