Hoteller i Hackberry

«Great place - good service, high comfort and nice location!»

«Great place lots of room and everything was clean!»

«Service was lacking. Calling the front desk and actually speaking to someone live was a huge challenge. We requested the cleaning staff to come clean the room multiple times and they never showed up throughout our 3 night stay.»

«They need to do a lot of work at this hotel. Bathroom door wouldn’t shut. Elevator was broken all weekend. They cleaned the room and didn’t leave towels.»

«Pool was not as clean as it should be for a property of this type. Pool water in the hot tub and main pool was cloudy and smelled dirty. Found several clumps of hair floating around in the water. Air conditioning in the room didn’t cool as it should. Room never cooled below 74 especially while sleeping. Room temperature is critical when spending several hours outside wagering on the horse races. Casino didn’t properly purify the air resulting in poor air quality for the gamblers. Didn’t offer ...

«Very nice staff, clean rooms breakfast was great!! One of the best stays I’ve had, they even show a movie in their theatre room every night at 6pm.»

«Nice staff, clean room, good breakfast.»

«Great place bar staff Kiki was awesome»

«Rented two rooms with 4 beds total. Every bed sheet had stains on them. One bed had mildew on the bed and sheets. AC had mildew or mold on vents. One room smelled so wet and gross. Pictures must have been taken when the hotel was built because it looked nothing like the pictures. So much noise coming from the highway couldn’t sleep. Pool was tiny. Every time house keeping came they turned the air way up to make the room hot when we got back. “Breakfast” they offered was only muffins and yogurt. ...

«This property is horrible»

«The service provided»

«The staff was top-notch I didn’t want for anything! I really love the daily cleaning service and replenishing of coffee and towels which other places don’t seem to do all the time! We’ll stay here again»

«Clean room»

«I am very disappointed with my recent experience. I accidentally entered the wrong date when booking my hotel stay through Expedia. As soon as I realized the mistake, I attempted to cancel the reservation. I had also purchased the hotel protection plan and believed I would receive assistance or a refund. A representative was polite and tried to help me, but after that I never received any follow-up communication. I did not receive a phone call, email, or text message regarding the status of my ...

«This was a good and cheaper option for a weekend trip. The rooms were very clean but the shower didn't drain very well. I think the shower not draining caused mold to grow in the shower but it wasn't bad. I'd stay there again.»

«The toilet was not bolted down at all. We killed two German roaches & a bed bug. I called to tell the hotel attendant and his response was “ okay”. I would not recommend staying here. Ever. At all. It’s awful.»