Hoteller i Hackberry

«Everything was well maintained and clean. Staff was very friendly and helpful.»

«Outdoor pool was dirty with debris thru the pool and lazy river. The staff was horrible and even after letting them know it was our first time visitors they seem bother when asking for help. The staff inside the play room were the worst never got offer a drink and when I did ask someone they said ask your Waitress in your area as if I actually had just one area. Just the worst experience ever. The only persons that were polite and helpful was the cleaning staff. The pool area had no towels ...

«Great customer service and a very clean hotel. Will highly recommend.»

«Everything was great»

«Great place - good service, high comfort and nice location!»

«We had a great time at the Horseshoe, the casion staff and the restaurant were wonderful however some aspects of the property needed more attention to detail. Our room had 3 funky pillows tiny mismatched and uncomfortable , one door handle to bathroom fell off when open and the coffee pots was missing the needed tray that holds the coffee bag. The rest of the room was cery clean, comfortable and modern. Ther ewas however a lot of differnt noices, from the fridge compressor and traffic from the ...

«It is located within 5 mins of the Delta Downs casino and race track. It is a quiet location and comfortable. There are no good restaurants in the area or even fast food the area.»

«If you’re expecting to see what the pictures advertised, you’ll be let down.»

«Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??»

«I live everything»

«We made our reservation online and upon walking into the hotel there was an overwhelming smell of cigarettes and marijuana. We stayed hopeful. But once we entered the room we disappointed to see that the cleaning was not done well. There was hair on the floor in the bathroom and in the shower. It being the middle of the night as well as traveling with two young kids we tried not to worry too much about it since we’d be leaving early anyway and didn’t need to use the shower. We got ready to go to ...

«The hotel stay was very pleasant and they provided breakfast. Great place to stay if you are in the area!»

«Estuvo excelente, solo no nos cambiaron las toallas en los 2 días que nos hospedamos»

«Kind of clean but very outdated»

«The staff was excellent from the front desk to the ladies that maintained and cleaned the rooms.»

«The ice machine was always empty early morning to evening. NO POOL!»

«Room staff very attentive. Office staff were not. Tried to charge extra for early check in. Wi-Fi did not work entire stay. Staff made excuses about problem. Waffle maker was aweful.»

«I would NOT recommend this property! Although one employee (young lady) was polite and helpful, the young man working the desk on Saturday morning was rude and inconsiderate. The room was not clean (e.g., dirty kitchen and not dusted kitchen table or nightstands; bathroom was okay). The hallways, elevator, and stairwells reeked of weed. »

«This was a good and cheaper option for a weekend trip. The rooms were very clean but the shower didn't drain very well. I think the shower not draining caused mold to grow in the shower but it wasn't bad. I'd stay there again.»

«Clean room was ok, but there was 3 of use and there was only 2 Towel 2 hand towel and no wash rag. Staff ok breakfast did not eat there. Did not have one. But the one close to our room barked all the time»