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Anmeldelser av The Gateway Resort Damdama Lake Gurgaon

4.5 out of 5
The Gateway Resort Damdama Lake Gurgaon
PO Damdama, Off Gurgaon-Sohna Road, Gurugram, Delhi N.C.R

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 37 av totalt 70 anmeldelser." "
Rangering på 8 − Bra. 22 av totalt 70 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 70 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 70 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 70 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

7,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Nihan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was my 4th visit to Taj Damdama and just like before the property did not fail to impress me with their hospitality. The resort is under renovation and took extra care to inform us about it and gave us room where we did not hear any noise and it did not feel that we are in a property where work is going on. The rooms are spacious and surrounded by plants and trees. The view from the room and the restaurant is quite natural and the vibe is very relaxing. I want to extend special Thanks to Urmila who personally reached out to us to take extra care. Even the staff at Shamiyana, the chef took extra care by recommending the best dishes and taking genuine feedback from the guests. Taj Hotels always exceed the bars they have set previously. I can't wait to come back again and enjoy the newly built Villas and the fabulous touch they are giving to this resort, Thank you again
Bodde her 1 natt i april 2024

10/10 – Utmerket

Siddharth

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Sangeeta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very spacious, no pollution, awesome hospitalities, awesome food, everything was mind blowing. Main attraction was different adventrous activities. We will again visit with our grandkids. Thank you soo much😍
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Meru

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Rahul

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Prateek

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

6/10 – Grei

Saurabh

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Got both the rooms seperately, and our family of four had to stay seperately..rest it was fine.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Yoginder

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed the property 😃
Bodde her 1 natt i november 2023
Svar fra Mandeep Surie den 4. des. 2023
Dear Guest, Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Mandeep Surie General Manager

10/10 – Utmerket

Sonal

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful location helpful staff
Stay was beautiful. Staff was helpful in every situation wheather ordering for food, cleaning the room or for cart.
Bodde her 1 natt i november 2023
Svar fra Mandeep Surie den 4. des. 2023
Dear Guest, Greetings from Gateway Resort Damdama Lake, Gurgaon! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Mandeep Surie General Manager

10/10 – Utmerket

Sumit

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Sharmistha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only missed swimming pool otherwise perfect gateway
Bodde her 1 natt i juni 2023

10/10 – Utmerket

rahul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buffet quality could be improved
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Vivekanandh

Bodde her 1 natt i mai 2023

10/10 – Utmerket

Akshay

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023

8/10 – Bra

Amit

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good spacious rooms. Lots of outdoor activities for the kids. Attentive restaurant staff.
Bodde her 2 netter i juli 2022
Svar fra TAJ den 8. jan. 2023
Dear Guest,Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us.I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Mandeep SurieGeneral Manager

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very Average Property
Very average property. Needs a lot of regular on-time maintenance. The property looks worn out, it didn't feel like it was a Taj property. Minimal in-room dining options — we were there two days and literally had ordered everything. The buffet was substandard — like 5 to 6 items were there. The service was super fast, staff is good. But upgrades needed, a lot of them.
Bodde her 2 netter i juni 2022
Svar fra TAJ den 8. jan. 2023
Dear Guest, Greetings from Gateway Resort, Damdama Lake!Thank you so much for your feedback received by us further to your stay at Gateway Resort, Damdama Lake. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Gateway Resort, Damdama Lake. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Mandeep Surie General Manager

4/10 – Dårlig

Sreyashee

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Delayed checkin and not even apologeti about that
We reached the proprty at 2.20 pm and were requested to wait for half an hour to gwt our rooms ... we kept on waiting and was not even informed of further delays ... after repeatedlt asking them we finally got our rooms qt 3.50pm - really not expected from a Taj property
Bodde her 1 natt i mai 2022
Svar fra TAJ den 8. jan. 2023
Dear Guest, Greetings from Gateway Resort, Damdama Lake!Thank you so much for your feedback received by us further to your stay at Gateway Resort, Damdama Lake. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Gateway Resort, Damdama Lake. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Mandeep Surie General Manager

6/10 – Grei

Saurabh

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Property is very good. Lot of activities are available. Maintenance doesn't seems to be upto the mark. Only one restaurant is available - spread is limited, service at restaurant was just upto the mark.
Bodde her 1 natt i september 2021
Svar fra TAJ den 8. jan. 2023
Dear Guest, Greetings from Gateway Resort, Damdama Lake!Thank you so much for your feedback received by us further to your stay at Gateway Resort, Damdama Lake. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Gateway Resort, Damdama Lake. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Mandeep Surie General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2021
Svar fra TAJ den 8. jan. 2023
Dear Guest, Greetings from Gateway Resort, Damdama Lake!Thank you so much for your feedback received by us further to your stay at Gateway Resort, Damdama Lake. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Gateway Resort, Damdama Lake. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Mandeep Surie General Manager

8/10 – Bra

amar

Bodde her 1 natt i februar 2021
Svar fra Ramya den 27. feb. 2021
Dear Guest, Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Ramya Cotah

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i desember 2020
Svar fra Ramya den 24. des. 2020
Dear Guest, Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Ramya Cotah

6/10 – Grei

Amit

Reiste med familie
Likte: Renhold og romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Place is super awesome but staff is too pathetic
Bodde her 1 natt i november 2020
Svar fra Ramya den 18. nov. 2020
Dear Guest Greetings from Gateway Resort, Damdama Lake! Thank you so much for your feedback received by us further to your stay at the hotel. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of the hotel. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Ramya Cotah

4/10 – Dårlig

Heena

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Me and my husband stayed for 2 nights. - There were frequent electricity cuts which is not expected in a 5 star hotel. - The service was not upto the mark as well as the eatables and utensils requested by the visitors from next room lying near our door for an entire day until we requested to clean it as cats and squirrels started coming in. - For a 5 star hotel, the toiletries provided were too limited as well. Eg: face napkins was not there - There were lizards in balcony due to which we were unable to stay much in balcony too
Bodde her 2 netter i oktober 2020
Svar fra Ramya den 12. nov. 2020
Dear Guest Greetings from Gateway Resort, Damdama Lake! Thank you so much for your feedback received by us further to your stay at the resort. Please accept my sincere apologies for the inconvenience caused to you during your stay. I have taken up the issue very seriously with the concerned team and corrective measures are being taken to prevent recurrence of the same in future. Your patronage is of utmost importance to us and I do hope this experience will not mar your overall impression of Gateway Resort, Damdama Lake. Please do let me know if I can be of any assistance at any time. I look forward to welcoming you back with us. With best regards, Ramya Cotah

8/10 – Bra

Verifisert reisende

The property has a very green and peaceful ambience. Mixed review for the staff. Some were very warm and courteous and some were very disrespectful. A big shoutout to Ramvilas from the restaurant. He provided exceptional service and an experience worth remembering. Devaki also deserves a special mention. She was also very attentive and warm. COVID-19 safety measures at the restaurant should definitely be improved. Didnot find it upto the mark. Like all the cutlery was out in open and everyone was Howver
Bodde her 2 netter i september 2020
Svar fra Ramya den 17. sep. 2020
Dear Guest, Greetings from Gateway Resort, Damdama Lake! I would like to take this opportunity to thank you for taking the time to write to us further to your experience at the Taj. I am so pleased to know that you had an overall pleasant stay with us. I have made a note of your comment and thank you for sharing the same. We appreciate your kind patronage and look forward to welcoming you back to the hotel. With best regards, Ramya Cotah

10/10 – Utmerket

Ankush

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Blissful
Gr8 place for rejuvenation Awesome staff Super food Amazing ambience
Bodde her 1 natt i mars 2020
Svar fra Ramya den 6. apr. 2020
Dear Guest, Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, Ramya Cotah

10/10 – Utmerket

Lakshey

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Damdama Lake Gateway Resort Weekend Getaway
Extremely courteous staff and spacious rooms. Good one day getaway ftom the city.
Bodde her 1 natt i februar 2020
Svar fra Ramya den 24. feb. 2020
Dear Guest Greetings from Gateway Resort, Damdama Lake! Thank you so much for the feedback you have shared, further to your stay with us. We sincerely appreciate your positive feedback and have shared the same with all my colleagues at the hotel. We greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future to Gateway Resort, Damdama Lake! With best regards, Ramya Cotah

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og overnattingsstedets bygg og tilstand
The property is good for a relaxing weekend. You can hear birds chirping and staff is also hospitable Buffet is good but management around seating and refilling items is a major issue.
Bodde her 2 netter i oktober 2019
Svar fra Ankur Malhotra den 31. okt. 2019
Dear Guest, Thank you for your feedback. We have made a note of your concern regarding the Buffet and will have it addressed on priority. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019
Svar fra Ankur Malhotra den 17. okt. 2019
Dear Guest, Thank you or your feedback. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

BHAIRAV

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mind blowing experience
Amazing experience... mind blowing in every sense. Check in process, Rooms, kids activities, leisure activities, food ... perfect. Especially thanks to the restaurant manager for going out of the way to help the kids with delicious options. This was our 2nd time and am sure we will continue to come ...
Bodde her 1 natt i september 2019
Svar fra Ankur Malhotra den 17. okt. 2019
Dear Bhairav, Thank you for your feedback. We will look forward to welcome you again in the hotel.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra Ankur Malhotra den 23. sep. 2019
Dear Guest, Thank you for your feedback. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Manish Kumar

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra Ankur Malhotra den 23. sep. 2019
Dear Manish, Thank you for your feedback. We will look forward to welcome you again in the hotel

8/10 – Bra

Swati

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked their hospitality...staff service...property cleanliness...food was good...overall experience was amazing. Rooms are spacious and clean. They should include some fun activities also.
Bodde her 1 natt i august 2019
Svar fra Ankur Malhotra den 19. aug. 2019
Dear Swati, Thank you for your feedback. We have made a note of your concern and will have it addressed on priority. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2019
Svar fra Ankur Malhotra den 30. juli 2019
Dear Guest, Thank you for reviewing the hotel on Expedia website. We will look forward to welcome you again in the hotel.

8/10 – Bra

Arun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good property, excellent staff, food needs improvement
Bodde her 1 natt i juli 2019
Svar fra Ankur Malhtora den 20. juli 2019
Dear Arun, Thank you for your feedback. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Harshdeep

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome place.
The experience was amazing. The hospitality was beyond expectations.
Bodde her 1 natt i mai 2019
Svar fra Ankur Malhotra den 28. mai 2019
Dear Harshdeep, Thank you for reviewing the hotel. We will look forward to welcome you again in the hotel

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, lots of fun activity. Highly recommend
Bodde her 2 netter i september 2018
Svar fra Ankur Malhotra den 27. feb. 2019
Dear Guest, Thank you for your feedback. We will look forward to welcome you again in the hotel.

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I feel the property is quite overpriced. It didn't meet standards at all, for what they charge for room and food. Overall, a very average experience and stay.
Bodde her 1 natt i februar 2019
Svar fra Ankur Malhotra den 13. feb. 2019
Dear Guest, Thank you for your feedback. We have made a note of your concern and will have it addressed on priority.

6/10 – Grei

Siddharth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall it was a good stay but we were not given any activity chart which we came to know from housekeeping that it's provided to all..which includes a high tea etc. Rest all was fine and room was comfortable and cozy.... Breakfast was good too!!
Bodde her 1 natt i desember 2018
Svar fra Ankur Malhotra den 29. des. 2018
Dear Siddharth, Thank you for your feedback. We have made a note of it and will have it addressed on priority.

10/10 – Utmerket

Manu

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2018
Svar fra Ankur Malhotra den 10. des. 2018
Dear Manu, Thank you for your feedback. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Ashim

Good place for an overnight getaway
Amazing service and good food
Bodde her 1 natt i august 2018
Svar fra Ankur Malhotra den 29. aug. 2018
Dear Ashim, Thank you for your feedback. We will look forward to welcome you again in the hotel.

8/10 – Bra

Vineet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2018
Svar fra Ankur Malhotra den 29. aug. 2018
Dear Vineet, Thank you for your rating on Hotels.com. We will look forward to welcome you again in the hotel.

10/10 – Utmerket

Deepa og Singapore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel - in middle of no-where
Its absolutely a superb hotel ... represents the Taj brand wonderfully in every way. However, the only issue is getting there which is through some very awful condition roads (from Delhi airport).
Bodde her 1 natt i april 2018
Svar fra Ankur Malhotra den 23. apr. 2018
Dear Deepa, Thank you for your feedback. We will look forward to welcome you again in the property.

8/10 – Bra

Saurabh

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice quiet place with spacious room w/ avg service
Nice property, well maintained, few activities for kids. Overall worth the stay but would be awesome to stay with little improved service.
Svar fra Ankur Malhotra den 16. apr. 2018
Dear Saurabh, Thank you for your feedback. We have noted down your concerns. We will look forward to welcome you again in the hotel.

6/10 – Grei

Mukesh

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2018
Svar fra Ankur Malhotra den 7. mars 2018
Thank you for your feedback.

8/10 – Bra

Meghna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2018
Svar fra Ankur Malhotra den 7. mars 2018
Thank you for your feedback.

8/10 – Bra

Prashant

Likte: Renhold og romkomfort
Peoperty could be better managed and they really need to do a lot on their food.
Bodde her 1 natt i februar 2018
Svar fra Ankur Malhotra den 22. feb. 2018
Dear Prashant, We have noted your feedback and will address this on priority.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent property and comfortable stay!
Excellent property! Loved the greenery and fresh air. Courteous staff and Amazing food. Room was big enough with a large bathroom. Lush freen lawns and extra curricular activities were fun.
Bodde her 1 natt i januar 2018
Svar fra Subbiah Pandian den 3. feb. 2018
Thank you for your kind words. It was a pleasure to have you stay with us and we hope to welcome you back to stay with us soon.

10/10 – Utmerket

Srikrishna

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome
Lovely place..,,lovely people....lovely food
Bodde her 1 natt i januar 2018
Svar fra Ankur Malhotra den 6. feb. 2018
Thank You for your feedback. We will look forward to welcome you again in the property.

10/10 – Utmerket

parag

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2018
Svar fra Subbiah Pandian den 24. jan. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

prakash

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything was very good