Hoteller i Gunter

«Clean, quite, very lovely and helpful staff. Would highly recommend to stay here and would love to come back and stay again. Thank you all.»

«Nice clean property. Good breakfast. Great staff.»

«No hot water! Breakfast cereal ?»

«The online pictures of the room do not match the pictures I have of a dirty room that I was charged 84 dollars for. I have several pictures for proof of that. Black mold in the bathroom, dirty and stained bath tub. Broken and rusted door hinges on bathroom door. Dirty and stained walls. Front door had a gap that allowed outside light light into the room. No smoke detector only the wires hanging loose where one should be. The furniture was used and dirty with a burn whole in one of the seats. The ...

«I would not stay here again. There is no elevator and have to drag your luggage upstairs. The room smelled musty and the bathroom was dirty with hair in shower and nasty mildew. Our ice bucket had mold in it.»

«Room we were given had not been cleaned, given another room and bed was dirty, went to another room and bed was worse. We had to get clean sheets and make the bed ourselves. Staff we dealt with were very good but the cleaners are only remaking beds as there was hair and dirt in the sheets and didn't look like things were wiped down.»

«Thumbs up»

«I had no issues and loved the lady checking me in. I would return to this location.»

«The staff were extremely friendly and helpful. The breakfast left a little bit to be desired. The jimmy deans premade sandwiches weren’t great as they were a little soggy. Maybe having the ingredients to make a one more fresh would be better. It’d be nice to have a bar similar to other properties. More notice on when house keeping services are happening. Apparently it’s only every other day.»

«Was woken up at 12 am but front desk staff because they had put us in the wrong room but didn't know til 3 hours after we checked in and were in bed. Fortunately we did not have to change rooms but made for a rough night sleep»

«Good»

«Stayed for 16 days and our room was not cleaned. 5 days where the towels was not replaced. Lobby area is nice and bottled limonade, beer and candy available.»

«Very nice room and the facility was clean and fresh»

«The parking situation was chaotic at best. Upon walking to my room, I noticed the door slightly ajar. It did not fully close. Both locks to the door were held with small screws that were stripped and coming out of the door and wall. There were a significant (10+) number of dead bugs of all sorts in the room. The air conditioner did not work well, and the room stayed about 75-80 degrees throughout the night. Amongst the dead bugs in the floor, there were chip crumbs and hairs.»

«Air conditioning was fine with no unpleasant odor. We did not take advantage of the pool.»

«My first time at the Elm, loved it. Gracious staff, clean, vaulted ceiling spacious room, plenty of lighted, secured parking next to the building, modern electronics plugs, excellent view of the lake as you check in and dine on the 4th floor. I'll be back!»