Utsikt fra rommet
Sjekk tilgjengelighet

Anmeldelser av Guilin Lijiang Waterfall Hotel

4.5 out of 5
Guilin Lijiang Waterfall Hotel
No.1 North Shanhu Road, Guilin, Guangxi

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 58 av totalt 166 anmeldelser." "
Rangering på 8 − Bra. 68 av totalt 166 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 166 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 166 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 166 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

6,2/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Roland

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Angeblich 4 Sterne; diese waren vor 20 Jahren vermutlich angemessen. Klima-Anlage funktionierte nicht; alle Wäsche war klamm. Fenster unseres Zimmers war zum Hotelinnenraum; keine wirkliche Lüftung möglich. Tür zum Flur hat keine Schalldämmung.
Bodde her 3 netter i april 2024
Svar fra The Ssles department den 2. mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Tanya

Reiste med familie
This is an excellent place to stay when you are in Guilin. We had a clean and large room with a view to both Pogodas. Staff is very friendly and responsive. Definitely recommending this place.
Bodde her 2 netter i mars 2024
Svar fra Echo den 29. mars 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 – Forferdelig

Thomas

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Echo den 19. mars 2024
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Can you tell us exactly what happened? For service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

10/10 – Utmerket

Fancy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location and service is excellent. Thr building is grand.
Bodde her 4 netter i november 2023
Svar fra Echo den 15. nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Ling

Bodde her 2 netter i oktober 2023
Svar fra Echo den 28. nov. 2023
尊敬的客人，非常感谢您的入住和点评！能够让入住的宾客感觉舒适和愉悦一直是酒店每一位员工共同努力的目标！桂林漓江大瀑布饭店地处城市中心，东临步行街，背靠中心广场，南面杉湖景区、漓江、象鼻山，闹中取静，吃喝玩乐超级方便！饭店独有的“九天银河”大型人造瀑布，已经列入大世界基尼斯记录，每晚八点半准时表演。我们期待您的再次光临。祝您工作顺利，阖家幸福！

8/10 – Bra

Farrokh

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i august 2023
Svar fra Echo den 10. aug. 2023
尊敬的客人，非常感谢您的入住和点评！能够让入住的宾客感觉舒适和愉悦一直是酒店每一位员工共同努力的目标！桂林漓江大瀑布饭店地处城市中心，东临步行街，背靠中心广场，南面杉湖景区、漓江、象鼻山，闹中取静，吃喝玩乐超级方便！饭店独有的“九天银河”大型人造瀑布，已经列入大世界基尼斯记录，每晚八点半准时表演。我们期待您的再次光临。祝您工作顺利，阖家幸福！

6/10 – Grei

LAI HA

整體一般
酒店往步行街方便，房間舒適，整潔一般，但燈光太暗，服務一般，下次都會再住。
Bodde her 2 netter i juli 2023
Svar fra Echo den 10. aug. 2023
尊敬的客人，非常感谢您选择入住桂林漓江大瀑布饭店！您提出的意见我们已经反馈给相关部门。能够让入住的宾客感觉舒适和愉悦一直是酒店每一位员工共同努力的目标，我们一直在不断努力！希望您再次到桂林漓江大瀑布饭店时，感受到我们的热忱和变化。祝您工作顺利，身体健康，万事如意！

6/10 – Grei

Junlian

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The room was dirty and smells like smoke. Overall, not worth the price and very noisy.
Bodde her 3 netter i juli 2023
Svar fra echo den 31. juli 2023
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

6/10 – Grei

Jing peng

Reiste med familie
Really old hotel but really good location!
Bodde her 3 netter i juli 2023
Svar fra Echo den 19. juli 2023
Thanks for staying with us. We appreciate your feedback.

10/10 – Utmerket

LIANJING

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good hotel with fantastic view of the double tower, good location and very convenient to take a tour with famous view, the swimming pool is also very good, enjoy very much with family
Bodde her 1 natt i oktober 2020
Svar fra The Sales department den 15. okt. 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2019
Svar fra the Sales DEPT. den 6. jan. 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Man Yin Ada

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019
Svar fra The Sales department den 2. jan. 2020
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Truly excellent house keeping staff especially house keeper no 711. She assisted with laundry and replaced everything I requested. The restaurant is open 24/7. The gym is located on floor 5 and is always clean. There is a large swimming pool on site. All taxi drivers have a speech translator. The hotel over looks the twin towers on the lake and has the best view. Significantly cheaper than the Sheraton hotel.
Bodde her 7 netter i desember 2019
Svar fra the Sales DEPT. den 25. des. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

YING CHUI

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
位置極佳，景觀也好，適合旅遊。可借房間空調太差，好悶焗，電源位置不够，我帶來的充電插頭是兩腳，電源插座大多數是三腳其中兩隻腳是斜，不合用。酒店員工除了最後一天有幫我叫的士，其他都沒有什麼招呼和表情。
Bodde her 3 netter i desember 2019
Svar fra 桂林漓江大瀑布饭店 营销中心 den 23. des. 2019
尊敬的客人，非常感谢您选择入住桂林漓江大瀑布饭店！我们很抱歉此次未能让您感受到最好的入住体验，在此我们向您致以深深的歉意。桂林的冬天非常寒冷，酒店竭力为客人营造出一个温暖的所在，但对温度的调试可能还需要改进。房间书桌的抽屉里有备用排插以备客人不时之需的哦。非常感谢您对我们服务的监督，给了我们一个不断进步的机会，对于服务上还不规范的地方我们会大力改进。我们的团队真心关注客人的体验，并一直在努力改善，希望您再次到桂林漓江大瀑布饭店时，感受到我们的热忱和变化。祝您身体健康，万事顺意！

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Can not adjust the room temperature
The aircond was centralized controlled by the hotel and cannot be adjusted from inside the room. We had a couple hot days even in mid Dec and the room was too warm. You can’t change the temperature. The staff did explain the restriction of room temperature control in a polite way but they are not prepared to make it more flexible for clients. The window was also locked and can only be opened or closed by hotel staffs with a special key. We had dinner at the hotel Chineses restaurant for the first evening and the food quality was not so good as a 5-star hotel. We ate outside for the rest of our stay. Gym, spa and swimming pool open from 7am to 7pm. The operating hours seems quite limited. Staffs are polite and nice but User friendliness of the hotel facilities seems not their priority.
Bodde her 2 netter i desember 2019
Svar fra the Sales DEPT. den 17. des. 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

6/10 – Grei

Ruihua

Likte ikke: Overnattingsstedets bygg og tilstand
A few things of this hotel make me disappointed: plastic hot water kettle is very old and its color has faded which makes me wonder if it is harmful to human health; no bottled shampoo but a cheap shampoo container attached to wall, no conditioner, no facial care kit. Everything looks old. the main elevators is slow and makes noisy. waiting for 10 minute for elevators seems everyday issue. So if you are rash, walk for half around the building to take another elevator which only gets you to the 3rd floor. What I like about this hotel is its LOCATION.
Bodde her 3 netter i november 2019
Svar fra the Sales DEPT. den 2. des. 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

8/10 – Bra

Sylvia

Likte: Renhold, personale og service og romkomfort
Gut gelegen. Typisch chinesisches Hotel
Bodde her 1 natt i oktober 2019
Svar fra The sales department den 8. okt. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very disappionted. The first room i was in was very smelly and Iwas sickneed. I ask to change rooms. I was changed to another room. Very noisey hotel and not good food.
Bodde her 4 netter i september 2019
Svar fra The sales department den 8. okt. 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

10/10 – Utmerket

E

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019
Svar fra The sales department den 8. okt. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

yang

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra The Sales department den 23. sep. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Verifisert reisende

Bodde her 13 netter i august 2019
Svar fra Echo den 10. sep. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

Benson Brent

Bodde her 2 netter i august 2019
Svar fra Echo den 5. sep. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

Benson Brent

Bodde her 2 netter i august 2019
Svar fra Echo den 5. sep. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Archie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra The sales department den 26. aug. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Conveniently located
It was very convenient to go around the pedestrian street with many shops and restaurants. The lakes are just across the road, with ticketing offices to cruise around the river and lakes. When checking in, Mr. Chuen was very helpful in sourcing 3 rooms on the same floor for us as we had elderly and child at different rooms. This was really appreciated. The standard of breakfast was average. Not much variation everyday and the taste was mediocre.
Bodde her 3 netter i august 2019
Svar fra Guilin LiJiang Waterfall Hotel den 20. aug. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Jenny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location and services. It is close to everything you want to do in Guilin. Highly recommend to this hotel.
Bodde her 5 netter i juli 2019
Svar fra the Sales DEPT. den 30. juli 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

swexplorer18 og Australia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved the location - right across from the lake with the Sun and Moon pagodas and next to the pedestrian street.
Bodde her 3 netter i juli 2019

6/10 – Grei

PO

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
酒店很棒，環境很優，便利，風景優美！出門就是景區！只是入住時櫃台的服務不夠親切！其它都很完美
Bodde her 2 netter i juli 2019
Svar fra 桂林漓江大瀑布饭店 den 10. juli 2019
尊敬的客人，非常感谢您选择入住桂林漓江大瀑布饭店！我们很抱歉此次未能让您感受到最好的入住体验，在此我们向您致以深深的歉意。非常感谢您对我们服务的监督，给了我们一个不断进步的机会，对于服务上还不规范的地方我们会大力改进。我们的团队真心关注客人的体验，并一直在努力改善，希望您再次到桂林漓江大瀑布饭店时，感受到我们的热忱和变化。祝您身体健康，万事顺意！

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2019
Svar fra echo den 1. juli 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019
Svar fra echo den 3. juni 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Yuen yee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
地点優越，方便行街
客房舒適，地點優越，惟獨中菜廳令人失望。晚飯時間約７点２０分，當時有空調，環境不錯，有－至兩枱客人，但過了不久，便関了－半燈，未夠８点連空調也関掉，熱到吃不下飯，有些小菜也不合標準，梅菜炆豬肉，豬肉似豬排，除了這点，其實算不錯
Bodde her 4 netter i mai 2019
Svar fra 桂林漓江大瀑布饭店 den 30. mai 2019
尊敬的客人，非常感谢您选择入住桂林漓江大瀑布饭店！我们很抱歉此次未能让您感受到最好的入住体验，在此我们向您致以深深的歉意。您提出的意见我们已经反馈给餐饮部门。非常感谢您对我们服务的监督，给了我们一个不断进步的机会，对于服务上还不规范的地方我们会大力改进。我们的团队真心关注客人的体验，并一直在努力改善，希望您再次到桂林漓江大瀑布饭店时，感受到我们的热忱和变化。祝您身体健康，万事顺意！

8/10 – Bra

Kimberly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super good location
Bodde her 2 netter i mai 2019
Svar fra echo den 27. mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Kim og Malaysia

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel is old Is time to do some renovation. The breakfast not so good. The location is super good just in front of the famous lake area, easy access to every famous attraction in Guilin city.
Bodde her 1 natt i mai 2019
Svar fra echo den 20. mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

Kimberly

Reiste med partner
Likte: Personale og service
The hotel is old and the air conditioner is not cold, ask house keeping to check but no feedback. The breakfast is not my expectation. But the location is good near shopping area, easy find local food.
Bodde her 1 natt i mai 2019
Svar fra echo den 20. mai 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very Good location, Near Pedestrian and all the touring site
Bodde her 3 netter i mai 2019
Svar fra echo den 17. mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accueil professionnel et enregistrement rapide. Chambre propre et spacieuse mais pas très bien insonorisée.
Bodde her 4 netter i april 2019
Svar fra echo den 6. mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty have bedbug in the room,food in the restaurant is very poor. Never recommend to nobody
Bodde her 3 netter i april 2019
Svar fra echo den 5. mai 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i april 2019
Svar fra echo den 5. mai 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Mo Kit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable ad clean
Bodde her 3 netter i april 2019
Svar fra echo den 25. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Oi Ling

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
非常好, 值得推薦.
Bodde her 3 netter i april 2019
Svar fra echo den 13. juni 2019
尊敬的客人，非常感谢您的入住和点评！很开心能成为您心目中的“推荐酒店”！您对我们的肯定是我们不断进步的最大动力！非常期待您的再次光临。祝您工作顺利，阖家幸福！

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Goof location. Excellent view from our lake view room. Lots of eateries around the hotel.
Bodde her 3 netter i april 2019
Svar fra echo den 22. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

MIGUEL ANGEL

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel muy correcto y recomendable
Bodde her 1 natt i april 2019
Svar fra echo den 22. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like the view from my room window. Beautiful view overlooking the lake and river. Convenient location. Close to restaurant and shopping.
Bodde her 1 natt i april 2019
Svar fra echo den 18. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

JooEun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Thank you for the beautiful experience
It was one of the best experience I has and my family members insisted that I write all beautiful things about this hotel because they felt the same. You can feel that the hotel considered every little details. We were wondering the whole time who designed and managed this hotel. And we were lucky enough to bump into the owner on our last day. She chose all the decorations herself which amazed us. We were first welcomed by the friendly staff at the reception, awed by the view from the room, and touched by the details of the hotel rolm that we noticed during our stay. It was a beautiful experience. Thank you。
Bodde her 1 natt i april 2019
Svar fra echo den 15. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
a nice hotel next to the shopping street................................................
Bodde her 2 netter i april 2019
Svar fra echo den 30. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Ping

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2019
Svar fra echo den 1. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, we are happy with our stay. highly recommend it
Bodde her 3 netter i mars 2019
Svar fra echo den 1. apr. 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The rooms very a bit old and smelly but I’m sure it has been very nice in earlier days.
Bodde her 2 netter i mars 2019
Svar fra echo den 25. mars 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.

10/10 – Utmerket

Chiu chi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
窩心
入住當日是老公生日，當晚上返回酒店時發現有張印上老公名的生日咭及一盆生果放在枱上，酒店很窩心，我們無特別多說，但他們都留意到！感動！！另外，所有職員都很有禮值得一讚！！
Bodde her 3 netter i mars 2019
Svar fra echo den 25. mars 2019
尊敬的客人，非常感谢您的入住和点评！“让酒店成为客人的家外之家”一直是我们的服务宗旨，能够让入住的宾客感觉舒适和愉悦一直是酒店每一位员工共同努力的目标，很高兴能给您的出行带来快乐和便捷。我们一定会继续坚持为每一位宾客呈现体贴的服务，提供愉悦的享受！非常期待您的再次光临。祝您工作顺利，阖家幸福！

8/10 – Bra

Geoff

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Customer support let’s it down.
Good location. Nice hotel however I had two stays with a one day away in the countryside. Second room was poor. TV and kettle didn’t work. Very little information in room regarding local attractions. Tour desk poor - conflicting information regarding some activities when I enquired on two separate days.
Bodde her 3 netter i mars 2019
Svar fra echo den 18. mars 2019
Dear guest，thank you so much for your staying in our hotel. We are sorry that has not been able to make you feel the best experience. Thank you very much for your feedback, for service on the non-standard parts we will also make great efforts to improve. Our team focus on the guest's experience and has been working hard. Sincerely welcome your coming again.