Hoteller i Guadalupita

«The customer service at the desk was not great. When we arrived at check-in, they gave us a room, but it wasn’t ready. We had to wait over an hour to get our room, and the AC wasn’t working.»

«Everything was perfect with our stay, trails right off the property, deer everyday, bed was amazing, kitchen set up everything. Seriously did not want to leave»

«I actually never left a public negative review and was polite about my experience privately. That’s why receiving a condescending text from management afterward was honestly surprising. Asking guests for feedback and then responding with pseudo-intellectual quotes instead of professionalism is a strange approach to hospitality. The issue was never “refinement” — it was simply the guest experience. A respectful “thank you for the feedback” would have gone much further than an arrogant response ...

«The staff was exceptional»

«Helpful staff»

«Clean, adequate, but smallish rooms. Hotel location on plaza worked. No complaints, but nothing remarks nothing remarkable for 1 night stay of an older couple»

«The only thing bad was no drinking water. Water was no potable.»

«Excellent … cooked on the spot!»

«The property was amazingly quiet even though it sat right off of the main thoroughfare»

«Nice hotel. Bed as so uncomfortable. It angled so you rolled to middle. Too firm. Rest of room was great. Staff helpful. Breakfast was good.»

«Rustic. Beautiful courtyard with tables and chairs. Relaxing. Could use a little paint here and there. Great service!»

«This truly feels like our home away from home. The dining area is spacious, and the kitchen is well equipped, with the added convenience of a washer and dryer and a clean, comfortable bathroom. The property is beautifully situated within a national forest, creating a peaceful setting where we could fully relax. Vernon made us feel especially welcome from the start. He is incredibly friendly and warm, and personally reached out to provide detailed information about the property. He went above ...

«Craziness»

«Breakfast was delicious. Everything seemed to be done with care. The location was perfect for my trip.»

«The salt water pool was out of commission. The pool Was one of our reasons for picking this property. We were given no notice that it was under repair.»

«My stay was so relaxing! The staff we so friendly and helpful, especially when I needed some coffee thank you Rosa! And the ladies at the front desk Amazing! Will stay again for sure!»

«Great place, I stay there several times every year.»

«Måtte på en litt sur dame i resepsjonen ene kvelden, utenom det var det helt greit til den prisen.»

«1. No staff was on site for late check-in. 2. Front door did not close all the way. 3. Canopy bed had uncovered steel bars and blocked TV. 4. Window next to bed had plywood and duct tape cover. 5. Fireplace did not work. 6. Very noisy refrigerator. 7. Only one mirror in room. 8. No phone in room. 9. No microwave in room. 10. Out-dated TV with no movie channels. 11. No hair dryer in room. 12. Not adequate counter space in Bath. 13. Not enough towels or towel racks in Bath. 14. Required full ...

«Beautiful Piir.»