Hoteller i Groveton

«Machines is breakfast area we’re not working. Vending machines did not working. Cleaning staff left used towels in room and did not replenish soap in room. Tried going to front desk and could not get a response. Individuals drinking in parking lot and playing loud music until early hours!»

«Stayed here previously without issues. This time was different. First room had an awful smell. Staff did change our room. Second room also had a very odd smell (like maple syrup) but was not disgusting like the first. When showering, we noticed mold on ceiling (took pics). Breakfast next morning was luke-warm to cold. I even asked to refill the sausage gravy because it was empty, but it was cold. Left message for manager to call me. No call received after 4 days. I called again and left a ...

«It was ok for the price if you’re not looking for an updated stay. Ok for work trip but wouldn’t take my family to stay here. It just seems old and outdated. The beds need replaced due to sagging in the middle.»

«Reasonably priced. Always clean. Hot tub is nice and rooms are clean and tidy»

«The property and staff were amazing! The hotel was very nice and clean. The breakfast was phenomenal. It was very fresh, hot and delicious with a lot of choices.»

«There were dead flys in my bed and the towels weren’t even clean. Had to ask for a second set.and there was just a frame propped up against my door»

«Ac was broken and after finding roaches in the dresser drawers that weren’t broken we decided not to eat breakfast. Also there were bugs in the bathroom - the lamp was broken and the bathroom door was rotted or chewed out on the bottom inside the bathroom. The bath tub drain was non existent»

«I sat in the lobby for 30 minutes calling the office trying to do late check in and could not get anyone to answer the phone. Ended up having to get another hotel room from different hotel. Called the next morning to get a refund and was told that they needed to speak to a manger and would call me right back. Never got a call back.»

«Staff is amazing, hotel is super clean. Love it!»

«For a room in this price range my expectations were low but I was pleasantly surprised. The place was clean and orderly. For the price I felt it was a n excellent value. »

«The room was very clean and staff was very courteous. »

«Great staff! Good internet!»

«The ac worked great.. The room stayed cold. However the room was dusty and had not been swept. The night shade didn’t work. I didn’t call the front desk to have the items fixed because we got in late. The carpet in the hall had not been vacuumed. The bed was soft and clean. The bathroom door wouldn’t close because a piece of the door was broken. Not sure I would stay again.»

«This is a factual report, and not an emotional one. The manager is a kind, helpful person, but is the sole operator. I was in a room, which when I walked in was clean-looking. There was a light on, I had food in my hand, so I didn't bother to turn on any others. I sat on the bed to eat as there was no chair in the room. When I finished, I prepared to go to sleep because I got in late, I noticed flying insects at the top of the vanity mirror. It was only about 2 or 3, at first. So, I took care ...

«I had a very bad experience with expedia my reservation was canceled 20 min before check in and was no help was so disappointed had to book something close by it was my son's graduation surprise but when I checked in this other place the owners went beyond to make our stay great friendly gave us a free boat ride was an amazing experience made something bad turn into an amazing experience thank you forever grateful the nicest sweetest people and an awesome place to stay»