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Anmeldelser av Hotel Groves

2 out of 5
Hotel Groves
5001 East Parkway St, Groves, TX

Anmeldelser

6,8
Rangering på 10 − Utmerket. 15 av totalt 31 anmeldelser." "
Rangering på 8 − Bra. 3 av totalt 31 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 31 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 31 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 31 anmeldelser." "

6,6/10

Renhold

6,8/10

Personale og service

5,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jesse

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New clean rooms
Bodde her 2 netter i april 2024

10/10 – Utmerket

Tonya

Bodde her 6 netter i januar 2024

6/10 – Grei

David

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Tonya

Forretningsreisende
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Jeff

I reserved a room and when I stopped by at the office they did not let me check in
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Emanuel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Lori

Likte: Personale og service og overnattingsstedets bygg og tilstand
Easy check in and quiet
Bodde her 1 natt i november 2023

6/10 – Grei

Kate

Bodde her 1 natt i november 2023

10/10 – Utmerket

Lupe

Bodde her 1 natt i september 2023

2/10 – Forferdelig

Jesus

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It says “newly renovated” but you can clearly see that they painted a bathtub that was rusted. The rooms were poorly painted, the hallways had paint all over the floor, & construction material everywhere. The elevator was down in the morning.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Jackie

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Motel was closed and did not bother to inform me in advance
Bodde her 2 netter i august 2020

2/10 – Forferdelig

Bradley

Forretningsreisende
Likte: Romkomfort
Didn't get what I paid for
Not entirely their fault. Post hurricane trip so my actual reservation was SUPPOSED to be CANCELED. Same owner owns the Motel 6 next door and was able to accommodate me. When my job was EXTENDED, they wouldn't honor the same rate and increased it by ten dollars a night and I HAD TO pay cash because the internet was down. Haven't had cable or internet the entire stay and I'm still here. I feel that even though some things are out of their control, I'm NOT GETTING what I'm paying for. I feel that some kind of compensation is in order. They have been nice otherwise.
Bodde her 4 netter i august 2020

10/10 – Utmerket

Casey

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2020

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Didnt like anything about the property. The lady at the feont desk was extremely racist. She oicked out my girlfriend and i because i am Mexican and she is black. Them proceeded to call the police on of because if we couldn't stay there i wanted my money refunded. She refused and continued to be extremely racist towards me in front of the police
Bodde her 2 netter i september 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i september 2019

2/10 – Forferdelig

Alberto

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nightmare in motel 8
We found a part of mariguana by the desk and it probably is still there. Because they don't dust it is very bad. The matresses on both beds you can feel the wood or metal in it old as dirt.dirty bathrooms a big live quarter size spider in toilet. Dusty floors dirty bathtub. Had ring around it. Worst experience I've had in any hotel
Bodde her 1 natt i august 2019
Svar fra Motel 8 Groves ,TX den 29. aug. 2019
Dear Guest, We set are hotel cleanliness standards high and its unacceptable and disappointing to hear about your experience. On behalf of the hotel we apologize for failing to exceed your expectations. Our management will share you feedback with the housekeeping department to ensure proper cleaning procedures are followed. Please give us another opportunity to serve you a pleasant stay. Sincerely, Guest Relations

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I found a few bed bugs. Looked like mildew in the shower. I was workimg nights for a few days, had a do no disturb sign on the door, check out was at 11, and they were knocking on my door at 8am, 9am,and 10 am. Unprofessional in my opinion, and extremely poor condition. Never going back to that disgusting place again.
Bodde her 2 netter i august 2019
Svar fra Motel 8 Groves ,TX den 29. aug. 2019
Dear Guest, Please accept out apology for disturbing your sleep. Our goal is for guest to have a restful nights of sleep however it's the hotel managements policy to enter the room at anytime when a do not disturb sign is on the door for two days. Main objective is to ensure well being of our guest. We hope you understand and give us another chance. Sincerely, Guest Relations

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awful awful awful
Awful experience in every possible way. The reviews for this place are clearly fake or stuffed. I filtered for Beaumont but the site booked me in this dump in Port Arthur. I immediately tried to cancel of course hotels.com wouldn't let me. When i arrived the girl said she had no record of my booking and started demanding I give her a card for a new booking. Very very rude. I called hotels.com and after a 20 minute wait they managed to get a fax to go through confirming the booking. The actual stay was similarly awful. Bed was smaller then promised. All the furniture looked like it was cobbled together off Craigslist. They had a washer and dryer in the middle of the lobby. Then they are banging on door at 830 and then every hour asking me if I'm leaving. Awful hotels.com experience, awful hotel.
Bodde her 1 natt i august 2019

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i juli 2019
Svar fra Motel 8 Groves ,TX den 29. aug. 2019
Dear Guest We appreciate your feedback. Come see us again soon. Sincerely, Guest Relations

2/10 – Forferdelig

Latrice

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Our night
Had to set up the tv to get Netflix but it’s a good price for a decent stay. Housekeeping is annoying tho.
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Perla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beds was comfortable.
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My review
Good deal
Bodde her 1 natt i januar 2019

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Review
It’s cool
Bodde her 1 natt i februar 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Review
Was perfectly fine. Enjoyed Netflix on the tv.
Bodde her 1 natt i februar 2019

8/10 – Bra

M Joseph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2019

8/10 – Bra

Ricardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2019

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean
Clean anf breakfast was wonderful... No hassel
Bodde her 1 natt i januar 2019

2/10 – Forferdelig

Amanda

Likte ikke: Personale og service
Turn away
I booked with hotels.com got there and was told they don't take online payments and if have to pay $66 to stay or wait. After leaving and making other arrangements I asked for a refund after 2 days I wss told the manager said i left and never came back after explaining the situation hotels.com got my refund but I'm having to wait 7-10 days. I do not recommend this hotel.
Bodde her 1 natt i januar 2019