Hoteller i Grosse Tete

«The rooms were very clean! Nice stay in Baton Rouge. Very safe. Food was excellent as well and had reasonable prices! »

«As a small business owner, I do not leave negative reviews lightly and believe in giving businesses a fair opportunity—and ample time—to correct mistakes. Despite multiple attempts to resolve this directly, our experience at L’Auberge Casino Hotel Baton Rouge remains unacceptable. We appreciated being allowed to reschedule due to an emergency, but that was the only positive. Our room was outdated, poorly maintained, and not properly cleaned—sticky surfaces, trash left behind, unvacuumed carpet, ...

«Great stay. Clean hotel and room, friends staff and conveniently located close to LSU.»

«Super cute apartment, would recommend, would stay again. Quiet area, felt safe, property well lit, easy check in. Thanks. »

«Room was adequate. Bathroom and towels were clean. Staff seemed apathetic and bored. Lady at breakfast worked hard and kept counter clean and stocked. »

«Great kitchen with all appliances but also staples like flour and other supplies for use in cooking/baking. I liked the windowless bedroom, cabinets were plentiful and well-stocked in kitchen, everything was very clean and enough towels. Toilet worked better when I poured additional water into tank. First time stay at place with no front desk. Remote person could have better explained timing of providing needed entry code. Only complaint.»

«It was a very clean hotel. Dinner and breakfast food was good.»

«Clean!! Nice stay!! »

«Very clean , comfortable bees, good value for the price »

«Go somewhere else »

«Room was not clean, holes in sheets, couch was nothing short of a dust ball, mold in shower and tiles in closet and bathroom falling off walls. The noise from the highway was tough to sleep through and the room was dark and drab even with the curtains open. Online room pictures did not match how the room actually looked. Very disappointing.»

«Nice and quiet »

«Staff were very polite - but at check-in would have appreciated being told about amenities, eg breakfast, bar times , food, pool … instead nothing .. just given key to room and asked for card - i had to ask everything and was given very vague information. I’m sure its not normal protocol as most are probably return customer - but it would be nice to be offered information instead of having to ask everything … »

«The room was dirty they did not clean it properly my 1 year old was able to pull a condom from under the bed left by the previous occupants and when I mentioned something to the Front desk staff they refused to do anything and said it’s not there responsibility to clean the room I should have checked under the bed and made sure the room was clean…asked to speak to the manager the employee proceeded to lie and say he was the manager and when I asked again he stated the manager wasn’t on the ...

«Clean room, very spacious, very reasonalble price, nice staff»

«Overall the stay was fine. There were several issues with Valet parking that were troubling. One of the biggest challenges was my car was incorrectly labeled which caused issues for the persons trying to retrieve the care. Additionally on one of my pick ups, I had a coat in the front seat. Two people when to retrieve the care. Thus, the person in the passenger seat sat on my coat on the ride back to the hotel. This was inappropriate in my opinion. Again, the hotel and stay was fine; the ...

«We reported a noise disturbance at 1:00am to front desk several times and nothing was done. The staff asked us to investigate which room the screaming was coming from and didn't come to the floor to investigate at all. Staff did not clean the room, replace towels, or provide extra toilet tissue. Told us to come downstairs to get it from the desk instead of bringing it to the room. We made online complaint. Poor customer service.»