Hoteller i Griswold

«When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we ...

«The concierge was extremely helpful and friendly! The room was very clean, spacious and comfortable!»

«Good parking and breakfast. Reception was helpful orienting us to area. Bed was too soft though»

«Good A/C in the room. Very clean everywhere around the hotel. Decent continental breakfast. We checked in after midnight and I was starving. The front desk gentleman, Nag, offered me a few breakfast items. That made me very happy! After we checked out, the cleaning lady ran out to the parking lot with an item I forgot in the room! Everyone was very nice, friendly and welcoming. We would definitely stay there again. »

«The resort is large, and very beautiful. There are loads of restaurant choices, from Subway and pizza to upscale restaurants by famous chefs. We ate dinner at Hell's Kitchen, and it was fantastic. We had lunch at Martha Stewart's Bedford, and it was quite good. The spa is lovely, the pool and hot tubs were sooo relaxing, and Lisa, my masseuse was wonderful. I was there with my sisters, we had adjoining rooms, and we had a fantastic time!»

«Simple property with parking right at the door. Very clean. Very easy check in. Super nice staff.»

«Just ok. Outdated. Uncomfortable beds. Tiny tv. Kinda dingy. Served a purpose for a couple of nights. »

«There was a shuttle to and from Mohegan which was awesome. The breakfast was a nice touch. The staff were….interesting. Pleasant enough but belching and other unpleasant behaviors.»

«The place is old and the room smelled. The carpet is very old and smells. The breakfast was basic bottom of the items. Walls are paper thin. Not going back.»

«The room was decent, but could use modernization/ renovation as its a bit outdated. Loved the complementary limo ride to & from the casino»

«The room is small but clean. The bed were unconfutable when you toss your body, other person will be disturbed because of the noise and movement. Also don't expect too much for breakfast. It was just bagel, cereals, muffins and English muffins.»

«The room was clean, it was very easy to check in. We had no issues during our stay.»

«Room were clean and comfortable. Close to the casino.»

«The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.»

«My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. »

«The breakfast was pretty standard for that type of place but they had no fresh fruit and they ran out of coffee for about 10 minutes during breakfast so that was a bit disappointing»

«Love this place! Clean and considerate. Not your average hotel experience, but better! William is a kind and detail oriented host. They keep everything extremely clean!»

«No, there was no coffee, creamer was empty. »

«Key did not work. TV did not work. No hot water.»

«yes»