Dear Christin, What a wonderful feedback, thank you very much! We are happy to read that you had such a great experience at our hotel, and we would love to host you again in the nearer future! Kind regards, your Bergwelt-Team

Dear Nicholas,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay with us.It's great to know that you appreciated the spacious room, the stunning view, and the cleanliness. We're also glad that you loved the design and style of our hotel.Our team takes great pride in providing excellent service, so your kind words about our staff mean a lot to us. We can't wait to welcome you back someday!Sincerely,

Dear Michelle,Thank you for your fantastic review! We're thrilled to hear that you had a 5-star experience during your girls' trip. It's wonderful that you enjoyed our large rooms, comfortable beds, nice bathrooms, and amazing views.We're glad our location and incredible breakfast spread added to your satisfaction. Your recommendation means a lot to us. We hope to welcome you and your friends back for another perfect stay in the future!Sincerely,

Dear Jasmine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Jinna,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed aspects of your stay such as the breakfast, rain shower, and swimming pool. We apologize for any inconvenience regarding the spa amenities not being communicated beforehand. We'll take your comments into consideration for future improvements. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future.Sincerely,

Dear Emmanuel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Truleia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Lieber Michael,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüsse

Dear Jaime,We're thrilled to hear that you LOVED your experience at our property! Providing exceptional service is our top priority, and we're delighted that our staff's pleasantness and eagerness to please made a positive impression on you. It's fantastic that you found our location convenient, close to both the train station and town, making your stay even more enjoyable. We're glad you appreciated the beautiful room and the complimentary upgrade – we believe in making every guest feel special! Thank you for recommending us, and we're delighted to hear that you enjoyed our fantastic morning breakfast. It was our pleasure to host you, and we look forward to welcoming you back soon!Sincerely,

Dear Fuhua,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Gautam,Thank you so much for your kind words! We're delighted to hear that you found our property amazing and our team of people outstanding.We strive to provide a memorable experience for all our guests, and your positive feedback motivates us to keep up the good work. We look forward to welcoming you back for another amazing experience in the future!Sincerely

Dear Alejandro,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Monika,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Liza,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Leo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Suad,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Patrick Alain,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Dale,Thank you for your wonderful feedback!Our team takes pride in providing well-mannered and friendly service, and we're thrilled that you felt welcomed during your stay. It's fantastic to know that you found your room nice and comfortable, and that our location suited your needs perfectly.We'll certainly consider your feedback regarding the jacuzzi water temperature to ensure the best experience for our guests.We appreciate your kind words and hope to welcome you back to our hotel in the future!Sincerely,

¡Muchas gracias por tu comentario entusiasta! Nos alegra mucho saber que te gustó nuestro nuevo ambiente de lujo y que disfrutaste de nuestro extraordinario servicio. Estamos comprometidos a proporcionar experiencias excepcionales a nuestros huéspedes. Si deseas volver o si tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. ¡Esperamos verte pronto de nuevo en nuestro hotel!

Dear Andrew R,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Liebe Gäste,Vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es tut uns aufrichtig leid, dass der Zimmerservice nicht Ihren Erwartungen entsprochen hat, insbesondere hinsichtlich der Auffüllung von Kaffee und Tee. Wir entschuldigen uns für eventuelle Unannehmlichkeiten.Wir schätzen Ihre Anmerkung bezüglich der Sprachbarriere und möchte dazu sagen, dass jederzeit deutschsprachige Mitarbeiter in unserem Hotel sind und weiterhin dass wir unseren internationalen Kollegen Deutschkurse anbieten, welche dankbar angenommen werden. Jeder hat einmal angefangen. Gleichzeitig möchten wir betonen, dass wir stolz auf unser internationales und motiviertes Team sind, das bestrebt ist, unseren Gästen den bestmöglichen Service zu bieten.Sollten Sie weitere Anmerkungen haben, zögern Sie bitte nicht, uns direkt zu kontaktieren.Herzliche Grüße,

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Gentile cliente,Grazie della bellissima recensione del nostro hotel! Siamo molto contenti che la sua permanenza sia stata piacevole e ci auguriamo di rivederla presto.Cordiali saluti,

Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Liebe Erkan,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Dear ValmiraThank you very much for your kind feedback! We are very pleased to hear that you enjoyed our hotel.We hope to welcome you back soon.If you have any further questions or concerns, please do not hesitate to contact us. We are always at your disposal. See you next time!Sincerely,

Dear Fernando,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear FERNANDO,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Romeri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Romeri,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,

Lieber Jose Manuel,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Noelle,Thank you very much for your kind feedback! We are very pleased to hear that you enjoyed our hotel.We hope to welcome you back soon.If you have any further questions or concerns, please do not hesitate to contact us. We are always at your disposal. See you next time!Sincerely,

Dear Kevin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Christine,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear MARK,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

¡Muchas gracias por tu comentario! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con nuestro servicio y la vista a la montaña desde tu habitación. Valoramos enormemente tu opinión y esperamos poder darte la bienvenida de nuevo en el futuro. Si hay algo más en lo que podamos ayudarte, no dudes en contactarnos. ¡Esperamos verte pronto de nuevo!

Dear Richard Thank you for taking the time to give us honest feedback regarding your stay. We are incredibly sorry that you were not able to enjoy it 100%. We have gladly consulted with the various departments so that we can evaluate these points of criticism and find a preventative approach.Our SPA team must of course remain authentic and must therefore find a balance when exceptions are made, as we can of course also understand our guests. In that sense, our SPA staff have tried their best and you were able to go to the SPA with your child in the evening.We would also like to apologise that you had to wait so long for your meal/that the main courses took so long to arrive after the starter.Regarding the transfer to the railway station at 05:00 in the morning, we were unfortunately unable to offer you a better alternative, as our night porter is alone in the hotel at this time and is not allowed to leave reception. This meant that the lady at reception the evening before could only suggest the only taxi company in Grindelwald, which unfortunately had no capacity.This is not intended to be an excuse, but only to lead to a better understanding.We would be delighted if you would give us another chance and hope to see you soon ! Best regards

Dear Ka Man,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Michelle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Liebe Stephanie,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Herzliche Grüsse

Dear Marc,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear TALIP,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Feng,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Michelle Julia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,