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Anmeldelser av The Gables Hotel

3 out of 5
The Gables Hotel
1 Annan Road, Gretna, Scotland

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 221 av totalt 471 anmeldelser." "
Rangering på 8 − Bra. 158 av totalt 471 anmeldelser." "
Rangering på 6 − Grei. 59 av totalt 471 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 471 anmeldelser." "
Rangering på 2 − Forferdelig. 10 av totalt 471 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Lars

Bodde her 1 natt i august 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig bra
Fint hotell med fin beliggenhet. Ingenting å klage på annet enn at det var litt lytt, kunne ved flere anledninger høre en mann snorke fra rommet over gangen! I det stole og det hele var vi veldig fornøyd med oppholdet.
Svar fra James den 24. sep. 2015
I am very happy that you found our hotel to be nice and welcoming. Come back and visit us again soon.

8/10 – Bra

Dawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in and convenient for north /south stopover.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

riz

Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with some character. Polite, helpful and friendly staff. Most important thing for us was that it was pet friendly as we had a dog with us.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jacqueline og Halifax

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is a fantastic dog friendly hotel. The staff gave us and our dog such a warm welcome and were so helpful, friendly and hard working. It was wonderful that we could take our dog into the restaurant and had waitress service in the bar area for breakfast with our dog. The hotel is so conveniently close to the motorway but so quiet, really good for breaking the journey to or from the Scottish Highlands, we highly recommend especially to dog owners.
Bodde her 1 natt i mai 2024
Svar fra NJ den 20. mai 2024
Thank you for the feedback Jacqueline , we really appreciate it!

10/10 – Utmerket

Thomas

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food, staff and rooms were all great. The breakfast is fantastic as well
Bodde her 1 natt i mai 2024
Svar fra . den 16. mai 2024
Thank you for your great review, hopefully see you again in the future :)

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could not fault the stay but unfortunately had a fault y alarm at 2.00am no problem was found so back to sleep
Bodde her 1 natt i mai 2024
Svar fra NJ den 12. mai 2024
Thank you for your feedback John and apologies again for the fire alarm.

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra . den 16. mai 2024
Hi John,Thank you for your review score, hopefully see you again in the future :)

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, friendly staff, great food and comfortable rooms and bed. Overall an excellent hotel. We will stay again when travelling this way.
Bodde her 1 natt i mai 2024
Svar fra Charlotte den 6. mai 2024
Hi Martin,Thank you for your review. We look forward to you staying with us again in the future.

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Staff friendly rooms could be upgraded not a wide choice on menu,would stay again
Bodde her 2 netter i april 2024
Svar fra NJ den 28. apr. 2024
Thank you for your feedback James. Your comments have been taken on board.

10/10 – Utmerket

Anthony

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall it was a lovely room bar cracked sink in bathroom not a problem and cups had a few stains in them the breakfast was lovely and so was staff and the area was nice as well will go back again as i think it was just the room i was in with the cracked sink
Bodde her 1 natt i april 2024
Svar fra NJ den 26. apr. 2024
Thank you for your feedback Anthony. Your comments will be taken on board.

4/10 – Dårlig

Shannon

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Breakfast wasn’t bad only issue there were loads of little bugs all over our room and bathroom didn’t make us feel very comfortable with our 2 year old daughter finding bugs all over us in the night and everywhere in the bathroom staff helpful just the bug issue really needs to be fixed
Bodde her 2 netter i april 2024
Svar fra NJ den 26. apr. 2024
Thank you for taking the time to leave a review. Your points raised will be dealt with accordingly and discussed with the relevant departments.

10/10 – Utmerket

colin

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My wife, myself & Poppy the whippet stay over for one night to shorten our journey from Lossiemouth - Scunthorpe, it was perfect and very dog friendly, food was good.
Bodde her 1 natt i mars 2024
Svar fra Nic den 18. apr. 2024
Hi Colin,Thank you for the great review. Hopefully see you again in the near future :)

6/10 – Grei

James

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Nic den 18. apr. 2024
Hi James,Thank you for the review. If you would like to discuss anything further please get in contact with the hotel

10/10 – Utmerket

Ann

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place and food and staff fab. Lovely and clean and warm too
Bodde her 1 natt i mars 2024
Svar fra Nic den 18. apr. 2024
Hi Ann,Thank you for the great review. Hopefully see you again in the near future :)

10/10 – Utmerket

Sylvia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Place was so quiet and relaxing staff were lovely nothing was a problem to them .
Bodde her 1 natt i mars 2024
Svar fra Nic den 18. apr. 2024
Hi Sylvia,Thank you for the great review, glad you enjoyed your stay. Hopefully see you again in the near future :)

10/10 – Utmerket

David

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outstanding customer service, amazingly friendly staff, extremely pet friendly, fabulous breakfast. In short, there's not enough superlatives to do the Gables Hotel justice. It will be our go to place to stay on trips between Scotland and England
Bodde her 1 natt i mars 2024
Svar fra NJ den 29. mars 2024
Thank you very much for your positive review :)

8/10 – Bra

Derek

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel in a good location.
Enjoyed our two night stay. Hotel is well situated just a couple of miles off the motorway in a quiet location. Very attractive building with large extension at the back in similar style. Staff were very welcoming and attentive. Rooms were quiet and clean. We dined both evenings. Reasonable choice and large platefuls! Waiter did have a tendency to want to clear plates very quickly!
Bodde her 2 netter i februar 2024
Svar fra nj den 29. mars 2024
Thank you Derek for your feedback!

8/10 – Bra

Lorraine

Reiste med en gruppe
Likte: Personale og service
Lorraine
We were met by a member of staff on arrival who has been there for many years and is always very pleasant and helpful with any questions we ask so we’ll done to you we went for breakfast and although the porridge was not to our liking the rest of it was very good and good value for money also the member of staff who served us was very chatty and friendly so we’ll done to you too we will be back again next year as we’ve been visiting your hotel for many years and it’s great value
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Sarah

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Shocking
We were here to look at it for a wedding venue. The whole place was cold tired and dirty. The receptionist could not be bothered to get out of her chair to check us in. Staff wearing coats. Plastic table cloths and microwaved food. Partner had upset stomach the following morning. Mould in bathroom. Shockingly bad.
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty, smelly and a total misrepresentation
Worst hotel room we have ever had the misfortune of staying in! Room 32! Filthy carpet which had endless marks and stunk. Horrible, old , uncomfortable mattresses that dipped in the middle and could feel the springs. Creaky bunk beds. Broken furniture The bathroom reeked of urine. The photos on the website and Hotels.com are a total misrepresentation and for the amount we paid, feels extremely unfair to its customers. Our room was rundown and should not be open to the public until given a full refurbishment. We try as a family to support independent, family run hotels, well this hotel is an embarrassment to that industry
Bodde her 2 netter i november 2023

6/10 – Grei

Jo

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Grubby hotel
Hotel looked nice from the outside but very deceiving once you walk through the door. Hotel room was grubby, carpets stained quite badly & the walls dirty. Bathroom tiles black with mould. Disgusted that I had to paid an extra £30 for one nights stay because I had my two very small Yorkie dogs with us.
Bedroom wall
Bedroom wall
Bedroom carpet
Bathroom
Bodde her 1 natt i november 2023

6/10 – Grei

Jennifer

Reiste med familie og små barn
Likte: Renhold og personale og service
This could be an absolute gold mine, but the rooms are tired and the attention to detail just isn’t there! The barman walked out during our meal, so there was no one serving for a short time! Not a great choice for vegans (evening meal), but the breakfast was great!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Mark

Bodde her 1 natt i september 2023

10/10 – Utmerket

Savneet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Dean

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Bodde her 1 natt i oktober 2023

8/10 – Bra

Sandra

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall excellent. Rooms comfortable. Bathroom ok and clean Only downside was large cobweb in twin room complete with spiders - I don't like spiders . Would still recommend highly .
Bodde her 1 natt i oktober 2023

8/10 – Bra

paul

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice room clean and comfortable and a wonderful breakfast would stay again
Bodde her 1 natt i september 2023

6/10 – Grei

S

Likte: Personale og service
Good for a night's halt
I booked The Gables because it looked perfect for breaking our journey from our home to Scotland, was only a few miles off the M6, was dog-friendly and was not too expensive (though £15 for a dog was a bit excessive!). My greeting at reception was lovely and the receptionist immediately changed my room to a ground-floor one when I reminded her about our dog, there was ample parking, and it was easy to get from our room to the outside (bonus when you're travelling with a dog). We paid extra for breakfast (extremely good value) and it was delicious. I had some minor gripes: our room was small - especially with a dog - with nowhere to lay suitcases nor hooks to hang (eg) coats, and a little 'shabby', we could find nowhere nearby to buy a snack (though there were shops, chippies a short way down the road as we found too late!), and we couldn't find anywhere nearby to exercise our very energetic dog. The bath towels hadn't been changed but this was an oversight and would have been immediately dealt with had I mentioned it at reception (I made do with the clean hand towel being far too lazy to contact reception again!). If I travel that way again, none of my minor gripes would deter me from staying - they could all be managed now I know what they are - and I'd still recommend The Gables for a night's stop.
Bodde her 1 natt i september 2023
Svar fra Nicole den 2. okt. 2023
Thank you for your feedback. We appreciate all comments and we hope to see you again in future! :)

10/10 – Utmerket

Nicola

Bodde her 1 natt i september 2023

8/10 – Bra

richard

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Afgeleefd hotel, eten was absoluut niet lekker.
Bodde her 1 natt i september 2023

4/10 – Dårlig

Simon

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

8/10 – Bra

Paul

Bodde her 1 natt i september 2023

8/10 – Bra

Steven

Likte: Renhold, personale og service og romkomfort
Well located hotel, good VFM accomodation @ Gretna
Hotel for a couple of nights while we had things to do in the Gretna locale ;) Easy to find with good parking. Check in friendly with a warm welcome. Staff made it easy to get bags to the room and were super helpful. Room was clean & excellent - comfortable bed, clean bathroom. Shower lacked water flow but did the job. Plenty of power sockets & Freeview TV. Comp. Prosecco & chocs. were a surprise addition to the room on arrival! Breakfast selection was good, & included gluten free options. Friendly staff. Evening food is from a limited menu (1 night only) &, to be honest, was not so good. Starter of Mushrooms with blue cheese dressing. Served on a small half moon plate - mushrooms skated everywhere when being cut.The dressing tasted sufficiently off to be inedible. Liver parfait was OK. Mains of King Prawn linguini and Steak (+£8). Side of garlic bread (good).Prawns were barely warm and didn't taste the best. Not all eaten and one removed half chewed as I feared for possible after effects. Linguini had a slightly slimy texture to it. Steak - chips nice & hot, steak (requested rare) was almost inedible and mostly left on the plate. The burgers coming out looked far better TBH. Drinks priced as you might expect. Evening bar staff friendly. The bar (while we were there) was well used. Were happy to provide ice bucket & glasses for fizz. Weather was good during visit & outside sitting space was pleasant.Just beware of the murder of resident crows circling before roosting!
Bodde her 2 netter i august 2023

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing
Unfortunately this hotel has gone down hill badly, unlike 10 years ago when we stayed there. In big need of an update all round. Minimal staff, that are multitasking. So disappointed to say the least.
Bodde her 1 natt i august 2023

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel well located
A good hotel in an excellent location close to the motorway. Good dinner and breakfast. The room was in need of a little maintenance and updating but was quiet and comfortable. Good amounts of free parking.
Bodde her 1 natt i august 2023

4/10 – Dårlig

Stephanie

Reiste med partner, Reiste med en gruppe
Likte ikke: Renhold
Our room, although spacious was covered in dust and inhabited by spiders. With the kitchen extractor fan located directly outside our bedroom window, it made sleeping difficult. Walls had been touched up with different colour paint and the skirting boards in the bathroom, haven’t seen a duster in many years! Although the food was lovely, the service delivered many mistakes during our food order, from items being missed or incorrect orders. Has the potential to be very beautiful but really does require an overhaul.
Bodde her 2 netter i august 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avery unique and beautiful location. The staff are very friendly and authentic. The people here make it special..
Bodde her 1 natt i august 2023

8/10 – Bra

Kate

Bodde her 1 natt i august 2023

10/10 – Utmerket

Helena

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice welcoming hotel and staff
Very nice looking hotel, we had two rooms, one had been updated and the bathroom was modern with a large shower, the other room’s bathroom still had a bath and was a little dated. Breakfast was very nice, good choice of food and drinks and very tasty. Plenty of parking and within walking distance of the outlet village (about a mile away). All staff we met were friendly and welcoming. We would definitely return here.
Bodde her 2 netter i august 2023

4/10 – Dårlig

Eloise

Bodde her 2 netter i august 2023

10/10 – Utmerket

gary

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Shirley

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Roger

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quite
Bodde her 1 natt i august 2023

10/10 – Utmerket

Helen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family overnight stay
We had a lovely overnight stay with a seven and a one year old. The hotel is extremely clean and comfortable, although the room looked a little bit tired. This in no way affected our stay though. The staff were lovely and the breakfast was AMAZING!!! There are shops within easy walking distance as well.
Bodde her 1 natt i august 2023

6/10 – Grei

Naomi

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is the second time I have stayed and on both occasions I had to speak to staff about noise. First time I was moved room due to noise from kitchen fans. The staff didn’t actually know what the noise was but sounded like a motorbike in the room. The second time I didn’t think it could happen again. This time my room window was next to the kitchen outlet fan that was pointing at the window. I had to ask for it to be switched off 3 times. It eventually went off after 10.30pm. The rooms are also dirty and smell damp. I won’t be back which is a shame because I would have stayed weekly for work. I have recorded the noise and tried to speak to staff but management are not interested.
Bodde her 1 natt i august 2023

6/10 – Grei

Timothy

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Disappointing
Sadly the room was rather tired and let down massively by the amount of mould in the bathroom. We only stayed overnight but this wasn’t a budget hotel and I would have hoped for better.
Bodde her 1 natt i august 2023

10/10 – Utmerket

N

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023