Lobby

Anmeldelser av Knights Inn Greenville, TX

2 out of 5
Knights Inn Greenville, TX
5000 Interstate Highway 30, Greenville, TX

Anmeldelser

5,4
Rangering på 10 − Utmerket. 43 av totalt 298 anmeldelser." "
Rangering på 8 − Bra. 55 av totalt 298 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 298 anmeldelser." "
Rangering på 4 − Dårlig. 57 av totalt 298 anmeldelser." "
Rangering på 2 − Forferdelig. 98 av totalt 298 anmeldelser." "

5,6/10

Renhold

6,2/10

Personale og service

4,4/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Jesus Noé

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Found a cockroach in the room
Bodde her 1 natt i mai 2024
Svar fra Nick GM den 5. mai 2024
We are so sorry for the inconvenience. Will make sure to pest control the room you stayed in to prevent the issues

6/10 – Grei

John

Likte: Personale og service
Tv didn’t work. Had to wake up night clerk as card key didn’t work. Very old and patched up instead of properly repaired. Maid service beats hard and excessively on the door. Outside had people sitting in chairs like an old apartment complex. The office had supplies stacked around the counter tops.
Bodde her 1 natt i april 2024
Svar fra Nick den 24. apr. 2024
we are so sorry for the inconvenience and had not satisfactory stayed at our motel. We will keep try to improve our services.

10/10 – Utmerket

Don

Likte: Renhold og personale og service
staff & owner very friendly cheap stay on I-30 east of Dallas
Bodde her 2 netter i april 2024
Svar fra NICK den 11. apr. 2024
We are sorry for inconvenience,

2/10 – Forferdelig

Kathleen

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bugs, this hotel is nothing like the pictures. No coffee in lobby, room had large crack in wall, trim around ceiling falling off. The pole holding walkway up stairs was hit by a car and falling apart. We changed hotels with no refund
Bodde her 4 netter i april 2024
Svar fra Knights inn den 11. apr. 2024
We are so sorry for the inconvenience that you had to went through. FYI we are under the renovation.

8/10 – Bra

Raymond

Likte: Personale og service
We had a fine stay. Room was pretty clean, the water pressure and temperature was great. Fridge and microwave worked. Decent TV option but not sure why it says "300 channels" out front when there appears to be much less. Wi-Fi worked well, air conditioning worked well. Easy check in. No bugs. A little bit of old smoke smell in the non smoking room. Easy parking right out front.
Svar fra Nick - GM den 10. apr. 2024
We sincerely appreciate your feedback about your visit!

8/10 – Bra

Belinda

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was clean and comfortable. Easy to find.
Bodde her 1 natt i april 2024
Svar fra Nick - GM den 10. apr. 2024
We sincerely appreciate your feedback about your visit!

4/10 – Dårlig

Manuel

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk had to show us how to get in the door cuz it wouldn’t open for us, when we tried , we ran the key through 5-10 times and sometimes it would open, sometimes it wouldn’t. No parking. The floor panels were separating apart, and there was no top lock on the door. Did not feel safe.
Bodde her 4 netter i mars 2024
Svar fra NIck den 28. mars 2024
WE SORRY FOR INCONVENIENCE

4/10 – Dårlig

Todd

Reiste med familie
I booked a room with double beds online manager charged me a $20 upgrade fee for double beds and a $30 pet deposit
Bodde her 1 natt i februar 2024
Svar fra Nick Khatiwala den 22. feb. 2024
Thanks for the feedback but we just charged you the upgraded room fees of 20 and the 30 Pet fees as per our policy.

2/10 – Forferdelig

Quortez

Bodde her 1 natt i februar 2024
Svar fra NICK den 8. feb. 2024
SORRY, FOR INCONVENIENCE,

6/10 – Grei

RONALD

Likte: Personale og service
Likte ikke: Renhold
Just not feeling comfortable enough to shut out lights because of bugs
Bodde her 1 natt i januar 2024
Svar fra Nick den 30. jan. 2024
We are so sorry that we didn’t meet your expectation, but please give us another chance to change your experience and please get up with me Nick the manager at this motel to further assist you

2/10 – Forferdelig

Carlos

Likte ikke: Personale og service
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Richard

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could not stay there bed bugs and when we tryed to get refunded for our two night stay witch did not happen the owner could not ralk english so we did not get our money back for a stay that did not happen
Bodde her 2 netter i august 2023
Svar fra Guest Relations den 11. sep. 2023
Dear Richard,We sincerely regret you may have encountered some issues with pests. Although we undergo regular pest control procedures, we will complete an evaluation to determine where we may have fallen short during your stay. Thank you for bringing this to our attention, and we encourage you to reach out to the third-party service you booked with, as they are best equipped for refund requests.

2/10 – Forferdelig

Shanee og LA MARQUE

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is a very run down version of what you see posted. It was not just old, but dirty also. The others people staying there were very questionable. My kids were so scared they would not sleep without blocking the door and the lights on. I know they say you get what you pay for, but I paid $156 with tax for this, so I expected it to be a little better than it is.
Svar fra Nick den 1. aug. 2023
We are very sorry for the inconvenience. May I know in which room where you stay and help you out with Complain at the front desk regarding the issue you were been facing?

6/10 – Grei

Odell

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Bodde her 2 netter i juli 2023
Svar fra Nick den 1. aug. 2023
Thanks for the feedback

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Ok room in a pinch
Wasn’t very clean and found dead bugs.
Bodde her 1 natt i juli 2023
Svar fra Ick den 1. aug. 2023
This is the very hot weather and the crickets bugs are everywhere. You can’t stop them to enter but once we see them, we always take them out and try to clean as much as we can.

2/10 – Forferdelig

Paul

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
too bad experience
Bodde her 3 netter i juni 2023
Svar fra NIck den 23. juni 2023
We always strive for our guests to have a good experience with us, so it's unfortunate to hear that this wasn't the case this time around. Please do not hesitate to let us know what more we could have done to have improved your visit. We hope to hear from you soon.

4/10 – Dårlig

DORIS

Forretningsreisende
Likte ikke: Personale og service
There were flies in the room. The bathroom needed some more cleaning.
Bodde her 2 netter i juni 2023
Svar fra Guest Relations den 21. juni 2023
Dear Doris,We appreciate you reaching out, and it's unfortunate to hear about the experience you described. Room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed immediately as we constantly strive to make the appropriate changes and improvements. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

2/10 – Forferdelig

Tamar

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was really unique experience, nobody was there and left outside on the parking lot whole night. I don't think staying on the parking lot costs that much.
Bodde her 1 natt i mai 2023
Svar fra Guest Relations den 31. mai 2023
Dear Tamar,We sincerely apologize for your experience. This is certainly an unusual incident, and we will investigate your comments to ensure a similar situation does not occur in the future. If you have any further questions or concerns regarding billing, please reach out to us at your earliest convenience. Thank you for taking a moment to share your thoughts, and we hope you have pleasant travels.

2/10 – Forferdelig

Kenneth

Bodde her 1 natt i mai 2023
Svar fra Nick GM den 16. mai 2023
May I know more information why it was terrible?

6/10 – Grei

John

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2023
Svar fra Nick- GM den 16. mai 2023
May i know what should we improve to get all stars ratings

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mars 2023
Svar fra Nick den 16. mai 2023
Thanks

4/10 – Dårlig

Lori

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2023
Svar fra Nick den 19. mars 2023
May we know what was the problem for giving us lower rate.

2/10 – Forferdelig

John

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Horrible
There were unsavory people hanging out in the parking lot, and a lot of people had their room doors and windows open. Our original room was in a bad location so we requested a different room. We felt very unsafe at this motel. The room had a horrible smell. We could still smell it on ourselves after we had showers the next morning and checked out.
Bodde her 1 natt i september 2022
Svar fra Guest Relations den 22. sep. 2022
Dear John,Thank you for taking the time to leave us your review, and we're sorry to hear that you didn't have a great time with us. We apologize for any unpleasant odors during your visit, and we'll be sure to have our housekeeping team look into your comments as soon as possible. Despite this, we hope you'll give us another chance to impress you later down the road.

2/10 – Forferdelig

Taylor

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2022

4/10 – Dårlig

Rachael

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
My fellow traveler and I just needed a place to sleep and shower for a couple of nights so we were not even interested in the fact they had no amenities. We did however expect the place to be in decent condition. Every piece of furniture was damaged and while it was cleaned, the sheets were stained and the room had a strong odor. My fellow traveler’s room literally had a light switch in the bathroom where the switch plate was half broken off leaving it fully exposed. It was by far the worst property conditions I have ever stayed in.
Bodde her 2 netter i august 2022
Svar fra General Manager den 7. sep. 2022
Dear Rachel,While we are happy to have hosted you, we are disappointed that we could not meet all of your expectations as well as our own. These concerns are not the standard that we guarantee our guests when staying with us, and we apologize that this was your experience. Our maintenance team will look into your comments to ensure the rooms are as they should be. Thank you for bringing this to our attention, and we hope you will choose to stay with us again.

2/10 – Forferdelig

Alex

Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Ashton

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was unclean smelled awful, paid for the room but did not stay there 🙁
Bodde her 2 netter i mai 2022
Svar fra Guest Relations den 15. juni 2022
Dear Ashton, Thank you for reaching out to us. We are sorry to hear that our accommodations were not all that you had hoped, and you can be confident that your feedback has been shared with our housekeeping team. We appreciate you taking a moment to help us improve, and we wish you safe and happy travels ahead.

4/10 – Dårlig

Teresa

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not so great
There were roaches in the room. The carpet left black stains on your feet. The bathtub had a roach in it and the faucet ran all night and we could not get it to turn off. The beds were hard. They said they had over 300 hundred tv channels. There were about 12. The chairs by the table had stains all over then. The end tables and tv stand and round table were in horrible shape bare wood exposed.
Bodde her 1 natt i mai 2022
Svar fra Guest Relations den 14. juni 2022
Dear Teresa, There are not enough words to express how sorry we are for your experience. Our pest control specialist has been informed of your sightings and will be out to investigate further. Housekeeping and maintenance will also make sure your room is given some much-needed care. Thank you for making your voice heard, and we hope you'll consider giving us another try in the future.

2/10 – Forferdelig

Barbara

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Picture online is nothing like the actual place, it was suppose to be a suite but the second room didn’t have a television nor a bathroom, the carpet was nasty, refrigerator was nasty, the room actually creeped me out. It was a waste of money I ended up not staying there.
Bodde her 1 natt i april 2022
Svar fra Nick den 1. mai 2022
We are very sorry for the inconvenience but just for your info. for we are under the renovations so in six months will be done with it.

4/10 – Dårlig

Elizabeth

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Reviewed
The room was not clean. The tv had no sound. The cockroaches were unnerving. We will not revisit.
Bodde her 1 natt i mars 2022
Svar fra Nick den 29. mars 2022
We are so sorry for the inconvenience. We would like to offer you 10% off on your next visit.

2/10 – Forferdelig

Jenna

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything horribLe about this place.
Bodde her 1 natt i mars 2022
Svar fra Guest Relations den 25. mars 2022
Dear Jenna, It's unfortunate to hear that you didn't have a great experience with us. That being said, please do not hesitate to reach out and let us know specifically what more we could have done to have improved your visit. Thank you, and we are eager to hear from you.

8/10 – Bra

Rene

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2022

2/10 – Forferdelig

Irais

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad hotel and the rooms are dirty
Bad experience the room was dirt
Bodde her 1 natt i februar 2022
Svar fra Guest Relations den 25. mars 2022
Property cleanliness is crucial to our team, and it is upsetting to learn of the state of the accommodations you received. There is no excuse, and we have forwarded your feedback to housekeeping so that we can ensure they are taking action and improving their diligence. We can't change the past, but we want nothing more than another chance to improve your perceptions of us in the future. We wish you all the best along your way.

6/10 – Grei

James

Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2022

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bad
Roaches and dope fiends everywhere
Bodde her 1 natt i februar 2022
Svar fra Guest Relations den 25. mars 2022
Thank you for your feedback. Our property undergoes routine maintenance for pests; however, considering your comments, we have contacted our pest service so that the matter is promptly addressed. We hope you'll consider visiting us again in the future.

2/10 – Forferdelig

Steven

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Do not go there
I checked in and the first room they gave us was being remodeled, the second room smelled like marijuana and they said all of their rooms smell like that. I asked for a refund but they refused, they put us in a newly remodeled room that wasn’t completely finished but after over an hour of their drama we stayed. But WILL NEVER GO BACK. Once you book on Hotels.com and pay, they consider it a booked room and will not give refunds, no matter what. SEE PICTURE
Bodde her 1 natt i januar 2022
Svar fra Guest Relations den 25. mars 2022
Thank you for your feedback. We're sorry to hear that our policies were not to your preferences. Our team is looking into the issues you encountered, and we hope to improve your perceptions in the future.

10/10 – Utmerket

Alisha

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022

4/10 – Dårlig

Kerry

Forretningsreisende, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness could do much better
Bodde her 2 netter i januar 2022
Svar fra General Manager den 15. jan. 2022
Dear Kerry, Our team endeavors to provide clean and comfortable accommodations at all times, and we apologize if you feel we fell short this time around. Your feedback will be discussed with our housekeeping team to ensure that we are refocusing on our goals. Thank you for taking a moment to help us improve, and we wish you all the best in your future travels.

4/10 – Dårlig

Anthony

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Didn't like much except for the closeness of food establishments.As soon as we got to our room there were 2 roaches on the sink
Bodde her 1 natt i desember 2021
Svar fra Manager den 1. jan. 2022
We do apologize for the inconvenience but definitely we can get you 20% off on your next stay with us.

2/10 – Forferdelig

hugo a

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Nick den 1. jan. 2022
We are sorry for the inconvenience.

2/10 – Forferdelig

John

Bodde her 1 natt i september 2021

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing great about the property. We asked for them to not clean the room but then we came back the room smelled like cologne where someone had been in the room. Nothing was missing but it seemed like things were moved around a bit. The location was noisy, there were roaches and it smelled like bug spray most of the time. It was not a great experience but we didnt have a choice as everything in town was sold out.
Bodde her 2 netter i juni 2021
Svar fra Alpesh Patel den 4. juli 2021
thank you for and we are sorry that you didn"t had good time with us

2/10 – Forferdelig

Amanda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
DO NOT GO TO THIS MOTEL
Horrible stay!!!!! Owner is a drunk and a crook. Took my money to extend my stay and then told me I didn't pay. He called me a hooker to my husband. He gave another couple our room key and they entered when I was half dressed. He had given us keys to other people's rooms as well. We had to call police out just to get a room. Absolutely the worst experience I've ever had and will not be back
Bodde her 1 natt i juni 2021
Svar fra Knights Inn Front desk den 2. juli 2021
we are sorry for inconvenience,

2/10 – Forferdelig

Sabrena

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
TERRIBLE
Room was dirty. I had to clean nite stands and some of the walls. Phone was messed up. Filthy writing on lamp shades and note stand. Very loud next door, cops wnded up being called after bottle broken on another patron. Dead bolt wouldn't work, i had to call 3 times and wait 3 hours foe it to get fixed. I dont usually give reviews but ive learned to not always go by the reviews. It was the worst stay ever!!
Bodde her 1 natt i mai 2021
Svar fra Knights Inn Front desk den 28. mai 2021
Sorry for the inconvenience caused, we consider your feedback and make sure to work on them. Based on the complaints, we, management has complained to COPs and they were taken necessary action. We completely understand your concern and we definitely make sure to get this into consideration so that upcoming customers wont face the same issue again. Thanks for your feedback

2/10 – Forferdelig

Verifisert reisende

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is literally the worst place I have ever stayed.
Bodde her 1 natt i mai 2021
Svar fra Knights Inn Front desk den 28. mai 2021
Sorry for the inconvenience caused, we will ensure this wont happen in the future

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The room was okay, even though it smelled musty and there was broken glass all over the parking lot.
Bodde her 2 netter i mai 2021
Svar fra Knights Inn Front desk den 9. mai 2021
Thanks for your response, We are truly sorry your stay wasn't as well. Thank you for staying with us at Knights Inn.

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Needs renovation. Needs upkeep and maintenance. Should be shut down
Bodde her 2 netter i mars 2021
Svar fra Alpesh Patel den 18. mars 2021
Sorry for the inconvenience.

8/10 – Bra

Ellen

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
This place had roaches it was reported
Bodde her 1 natt i mars 2021
Svar fra Alpesh Patel den 12. mars 2021
Thanks for the review. Please visit again

6/10 – Grei

Jens

Likte: Romkomfort
Bodde her 1 natt i februar 2021
Svar fra Alpesh Patel den 2. mars 2021
Thanks for your feedback.

2/10 – Forferdelig

Juan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pipes froze three days before check out. Not incoming pipes out going pipes. No shower no toilet. Second floor flooded first.
Bodde her 7 netter i februar 2021
Svar fra Alpesh Patel den 21. feb. 2021
Thank you for being our guest during your time in town. We're very sorry that you were not as comfortable as you should have been .We wish we would have been made aware of any concerns as our friendly staff is always happy to address any issues that arise to ensure a comfortable stay. Nevertheless,thank you for bringing these issues to our attention now. We will look into this furtther,and we hope that you will give us another chance to change your perceptions with a stay that is nothing short of stellar