I booked at this hotel for High Point Furniture Market, it was one of the only hotels that had available rooms.
The description of the hotel on the website has it rated as a 4.5 star hotel and played up the "historic" and quaint aspects.
I've lived in historic homes my entire life and my current home is 68 years old. The difference between historic and this hotel is that this hotel appears to have not been updated in decades. The room appeared old and dingy. They are a far cry from "comfort and elegance" as advertised.
The a/c unit made the most awful racket, the bed was lumpy and felt like lying on pavement, and the pillows were equally as bad. The bathroom has a modified Home Depot builder grade vanity with a cultured marble top that had seen better days. The vanity light was missing a bulb. There was hardware missing from the furniture, the shutters in the room were broken with parts lying on the sill and the carpet looked filthy. The TV next door was blasting through the walls.
I couldn't get a minute of sleep due to the lousy a/c unit and the extremely uncomfortable bed. So at 1:00 am, I booked a room at the Hilton Hampton Inn around the corner, who had a few rooms open. I left at 7:00 am and checked out early. I was billed for the entire stay. The difference between a "boutique hotel" and this hotel is that a boutique hotel is chic, this place is a complete dive. It could be charming with some updates, but sadly, it appears that there is a real lack from ownership.
