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Anmeldelser av Stella Palace Aqua Park Resort

5 out of 5
Stella Palace Aqua Park Resort
Analipsi, Hersonissos, Crete Island

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 199 av totalt 359 anmeldelser." "
Rangering på 8 − Bra. 114 av totalt 359 anmeldelser." "
Rangering på 6 − Grei. 32 av totalt 359 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 359 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 359 anmeldelser." "

8,8/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Karianne

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott annlegg! Kjempe flott kids club, med veldig dyktige ansatte. Deilig mat og flott rom. God underholding hver kveld. Fint aqualand. Det kjøres litt vell fort med golfbiler på området. Vi hørte ingen andre norske på området i løpet av uka, men det gikk helt fint for vår del.
Bodde her 7 netter i oktober 2023

8/10 – Bra

Tonje

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great for kids
Great for kids with huge swimmingpools and a new water park, mini disco and shows. Good value for money, but not a five star resort.
Bodde her 4 netter i september 2019

8/10 – Bra

Kristian og Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great food
We (family with three kids) had a great stay. Reseption was always very helpsome and the hotel generally was very nice and clean. The kids spent all day in the nice pools. It was never a problem getting god sunbeds in the large pilates. But what maybe suprised us the most was the superb food in the main restaurant. No need to look for other tavernas to enjoy great greek dining :) K

10/10 – Utmerket

Crystal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing break at Stella Palace. Everything was super clean, and all the staff we encountered were courteous, happy and helpful. Food is great, but the main buffet restaurant is super busy and can be a little repetitive. Staff do try to make it as pleasant as can be. The option of the a la carte restaurants is a winner! Made the evenings less chaotic than the buffet and the food was lovely. Room clean and tidy, and bottles of water dropped off daily etc. Only thing, if you want to get out and about because the hotel is a little isolated car hire should be considered, because taxis are not cheap, they seem to be €50 each way to go anywhere, which can quickly add up….this is not a fault of the hotel, just something we would consider if we came again.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

EDUARDO

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I organized a family reunion. We were 17 in total. All of us agreed that it was a most amazing experience, and that the resort and it offered was magnificent. Thanks
Bodde her 7 netter i april 2024

10/10 – Utmerket

Julie

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un séjour en famille très agréable. Personnels aux petits soins. Propreté des lieux, qualité des repas. Rien n’est laissé au hasard.
Bodde her 7 netter i april 2024

10/10 – Utmerket

christophe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel incroyable ! Un des plus beaux hotel dans le quel nous avons pu séjourner. Les photos sur le site ne lui rendent pas assez hommage. Le All Inclusive est tres bien. Le plus complet que j'ai rencontré. Le personnel est au petit soin. vraiment top....
Bodde her 7 netter i april 2024

8/10 – Bra

kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic resort and lovely staff. Can't fault any of the staff they are all really friendly and the resort is kept spotless. The resort is split into 3 resorts, palace which has the water park, village which is aimed at families with younger children and island which is adults only. Plenty of restaurants to go to some required booking but we got reservations no problem. Our favourite overall was Elia, traditional greek food plus extra and great staff. We had a family 2 bedroom room in the palace resort which was plenty big enough for the 4 of us. The water park was brilliant and plenty of slides for all ages, this is also where the snack bar and ice cream bar are. The only thing we thought it could do with was something extra for teenagers. There was a small arcade in the village part of the resort but this only had a few games. There's only 1 ping pong table and 1 dart board and the darts are only available during the day so we barely got to use these. Could do with some pool tables around the palace resort as the 3 they have are again in the village part of the resort and you're lucky to get on any of them, that's if you want to go down to the village part as it's quite busy with lots of families with younger kids so definitely needs something on the palace side. There is mini golf on the palace side it's small but ok and also an astro turf pitch, this gets taken over early afternoon by the kids club events so go early if you want to use it.
Bodde her 7 netter i april 2024

10/10 – Utmerket

Fanni

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best family hotel on Crete
Fantastic town with everything that a child and parents could dream of! We are planning to go back for sure! To stop as kind and friendly the food was delicious and the pool area, and the slides were amazing!
Bodde her 7 netter i oktober 2023

6/10 – Grei

Aneka

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Laura

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Bodde her 7 netter i oktober 2023

8/10 – Bra

Pia

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wirklich ein super Hotel, jedoch schade das man bei dem All-Inclusive nur gepanschte Getränke bekommen hat und für die normal guten immer einen Aufpreis zahlen musste! Die Getränkequalität war wirklich nicht gut bei dem All-In. Ansonsten war es wirklich toll. Essen super, Wasserpark top, das Deluxe-Zimmer echt schön. Personal und Service ausreichend da und sehr nett!
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Despoina

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Εξαιρετικό, περιποιημένο , ποιοτικό ,ξενοδοχείο.! Φοβερή εξυπηρέτηση ,ευγένεια, προθυμία από το προσωπικό! Φαγητό πολύ καλό για all inclusive ξενοδοχείο ! Πολύ ευχάριστη εμπειρία!
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i september 2023
Svar fra Georgia den 15. sep. 2023
Dear David,Thank you so much for your excellent rating!Warm regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Yael

Bodde her 4 netter i august 2023

2/10 – Forferdelig

SOOYUN

Bodde her 3 netter i august 2023
Svar fra Georgia den 15. sep. 2023
Dear SOOYUN,Thank you for sharing your feedback, although we were truly disheartened to see your rating.Since you left no comment, and after reviewing our records about your stay, we want to assure you that the technical issues you encountered were indeed a temporary issue in the area and not a reflection of our usual standards. Such issues are sometimes beyond our control, and we apologize for any inconvenience they may have caused.We value your feedback and hope you will consider visiting us again in the future, allowing us the opportunity to provide you with a more enjoyable experience.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Nadezda

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
PARADISO ❤️ dalla stanza che abbiamo avuto sulla piscina bellissima pulitissima il cibo buonissimo abbiamo assaggiato di tutto …complimenti al tutto personale della gentilezza cordialità …che dire tutto meraviglioso
Svar fra Georgia den 15. sep. 2023
Dear Nadezda,Thank you so much for your lovely review! We are pleased to hear that you had a wonderful experience during your stay with us. It's fantastic that you enjoyed your beautiful room, as well as the delicious food we have to offer and above all our Team's kindness and hospitality. We look forward to welcoming you back to Stella Palace in the future for another marvelous experience.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023
Svar fra Georgia den 15. sep. 2023
Dear Guest, Thank you for sharing your feedback!Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Mazal

Bodde her 3 netter i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Mazal, Thank you for choosing us for your stay and for sharing your feedback.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for vacation with kids . And without
The good : Relatively close to airport, so , considering absence of public transportation, will help you to save some money. Have a big water park, with areas for all ages . My room had exit to a private pool , which is very close to sea : no more than 20-30 meters. You can hear the waves from your room. Staff is very friendly and helpful. Several bars serving cocktails , hot and cold beverages. Food was good, restaurant is spacious and service there is great. (There are 3 "special additional restaurants , but I didn't went there) Whole hotel is village-like with many 2 store houses , so you don't have too many neighbors. (Things to consider : you will need to walk to to restaurant and the park ) The bad (not really): Nothing around the hotel . Beach is small and not very convinient UGLY: In my room there is ONE TRANSPARENT SLIDING door for toilet and shower. Which is ... Really not great design solution.
Bodde her 4 netter i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Alexander,Thank you for taking the time to share your excellent feedback about your stay with us. It's great to know that the amazing Stella Waterland, the pool, and the sound of the sea from your room enhanced your stay. We also appreciate your kind words about our friendly and helpful Team, as well as the quality of our food and service.Thank you once again for choosing our resort for your holidays, and we hope to have the opportunity to welcome you back to Stella Palace in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Ozlem

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Génial ! Recommandé à 100%
Séjour génial. Adapté pour tout type d’âge. Les infrastructures sont adaptés pour tous les enfants. Le all inclusive est très variés! Boisson, repas, même glace à volonté ! Personnel au petit soin
Bodde her 1 natt i juni 2023
Svar fra Georgia den 15. sep. 2023
Dear Ozlem,Thank you so much for your fantastic review! We're excited to hear that you had an amazing stay. It's great to know that you have thoroughly enjoyed our all-inclusive offerings.We appreciate your kind words about our attentive Team, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Yann

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Second time here and even better !
It was our second stay in Stella and it was even better than the first. The place was already huge and it expanded with private pools and calm sections. The aqua park is even bigger than before. The animation and shows are excellent. The food is somptuous as always.
Bodde her 7 netter i mai 2023
Svar fra Georgia den 15. sep. 2023
Dear Yann, Thank you for choosing Stella Palace once again for your holidays. We are delighted to hear that your second visit was even better than the first!We appreciate your kind words about the expansion of our facilities, as well as the enhancements to Stella Waterland. It's great to know that you enjoyed our entertainment program and that you found our food delectable.Your loyalty is the best compliment we could receive, and we look forward to welcoming you back for another exceptional experience in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooie kamers, mooi zwembad en erg leuk waterpark. Eten lekker en gevarieerd. Zeer vriendelijk personeel die er alles aan doen om het de gasten naar de zin te maken. Enige kleine kritiekpuntje: lastig te vinden zonder navigatie, geen borden vanaf de grote weg om de richting aan te geven.
Bodde her 7 netter i april 2023
Svar fra Georgia den 7. mai 2023
Dear Marco,Thank you for your recent stay at Stella Palace and for taking the time to leave such a positive review. We are thrilled to hear that you enjoyed the beautiful rooms, pool, and Stella Waterland as well as the tasty and varied food. It is also wonderful to hear that our Team was friendly and accommodating, and made every effort to ensure that you had an enjoyable stay.Thank you again for your review and we hope to welcome you and your family back to our hotel soon.Best regards,Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Gemma

Bodde her 7 netter i april 2023
Svar fra Georgia den 15. sep. 2023
Dear Gemma, Thank you for selecting our resort for your holidays and for posting your rating!Best regards, Georgia FragkiadakiGuest Experience Coordinator

2/10 – Forferdelig

Moatasem

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very poor
It was unfair for me. To use the indoor pool Saouna and the spa l have to pay extra money and there was no room service. After eleven it’s not all inclusive
Bodde her 3 netter i april 2023
Svar fra Georgia den 7. mai 2023
Dear Moatasem,Thank you for your feedback regarding your recent stay at our resort. We apologize for any inconvenience you experienced during your stay. All the necessary information about our resort’s services, policies, and amenities is available on our website, app, and all booking platforms, to ensure transparency and clarity for our Guests. We regret that this was not clearly communicated to you prior to your stay.We would like to clarify any confusion regarding the availability and pricing of our additional facilities such as the indoor pool, sauna, and spa. Please note that these facilities are not included in our all-inclusive package, which only refers to our Food & Beverage offerings. We appreciate your feedback and we will take it into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide a more satisfactory experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Joshua

Bodde her 7 netter i april 2023
Svar fra Georgia den 15. sep. 2023
Dear Joshua, Thank you so much for your excellent feedback! Warm regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Easter week at Stella Palace new pool access room
Stayed as a couple at Stella palace in new rooms in 900 range, absolutely gorgeous, clean, modern comfy beds with pool access from room & bar open 10am-11pm with amazing bar staff. Luxury loungers & table with chairs by poolside. Food in Enzo Asian restaurant absolutely delicious. Water park located quite close behind rooms 900 range with snacks of burgers, chips, chicken wraps , fish, salad & ice-creams, drinks etc Well priced with hotel.com for Easter
Bodde her 6 netter i april 2023
Svar fra Georgia den 7. mai 2023
Dear Guest, Thank you for choosing to stay with us at Stella Palace and for sharing your positive feedback, as well as for the lovely photos! We are thrilled to hear that you enjoyed the modern and comfortable room, the pool access, and the excellent bar Team. We appreciate your compliments on the cleanliness, the genuine and warm hospitality of our Team, the service, our facilities, and the delicious food.It was a pleasure to host you during Easter week, and we hope to welcome you back soon for another fantastic experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Mads

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i april 2023
Svar fra Georgia den 7. mai 2023
Dear Mads, thank you for your excellent review!It would be our pleasure to have you back at Stella Palace Soon!Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Michelle

Bodde her 7 netter i april 2023
Svar fra Georgia den 7. mai 2023
Dear Michelle,thank you so much for your excellent feedback!We would be delighted to welcome you back at Stella Palace in the near future.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 – Utmerket

Adam

Bodde her 6 netter i september 2022
Svar fra Georgia den 15. sep. 2023
Dear Adam, Thank you for your 5* rating!Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 – Bra

Emma

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food and service at this resort was fantastic. The rooms are also really spacious and very clean. The pools are great and most of the time we could get a sunbed. We ate mainly in the Elia outdoor restaurant, as it was more intimate than the big Poseidon one. The food at every meal was so fresh and tasty. We really enjoyed it! The staff throughout the hotel are brilliant- so friendly and efficient. We paid to use the Spa one afternoon and it was a real treat- using the sauna, jacuzzi and indoor pool (2 hrs= 20 Euros) I used the gym every day and was usually the only one in there. (24hrs = 5 Euros) it was well equipped and clean. The hotel room was reallt quiet and had a large veranda/patio area overlooking the pool. A fab stay and lots of fun- especially trying all the free cocktails!!!
Bodde her 5 netter i oktober 2022

6/10 – Grei

Andreas

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Keine Bedienung in den Bars am Abend. Jedes Getränk muss man sich selbst holen. Wartezeit in der Schlange 20-30 Minuten. Das sind keine 5 Sterne. Organisation und Essensqualität im Hauptrestaurant schlecht bis mittelmässig. Keine 5 Sterne. Altes abgenutztes Mobiliar in der Lobby, im Restaurant, in den Bars, im Aussenbereich. Keine 5 Sterne. Wir hatten eine Suite mit Privatpool. Die Suite war sehr gut renoviert und geräumig. Der Pool leider im Bodenbereich grün veralgt.
Bodde her 9 netter i oktober 2022

10/10 – Utmerket

René Anton

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schöne Poolanlage und freundliche Mitarbeiter. Essen in den Spezialitätenrestaurant war sehr gut. Essen im Hauptrestaurant war auch gut. Der Strand hat nicht unseren Erwartungen entsprochen. Sehr klein, künstlich angelegt da es dort nicht anders möglich ist. Mit Wellenbrechern damit man dort baden kann.
Bodde her 6 netter i september 2022

8/10 – Bra

Ines

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 8 netter i september 2022

4/10 – Dårlig

RAM

Bodde her 5 netter i august 2022

10/10 – Utmerket

Nicolas

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hôtel idéal en famille qui possède son propre Parc aquatique.
Bodde her 7 netter i august 2022

10/10 – Utmerket

JUNHOUNG

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
너무 좋아요, 벌써 그리워요
올해 가장 잘한 결정!! 친절한 직원분들, 청결함, 다양한 프로그램, 다양한 시설 너무 마음에 들었습니다. 3박이 너무 짧았어요. 음식도 다양하고 맛있었습니다. 애니메이션 팀 고생많으셨어요-!!
Bodde her 3 netter i august 2022

8/10 – Bra

Sophie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff, nice hotel
Bodde her 5 netter i juli 2022

6/10 – Grei

Albina

Reiste med familie
Likte: Personale og service
No AC at reception but the staffs were friendly
Bodde her 1 natt i juni 2022

10/10 – Utmerket

mazal

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!!!!
Bodde her 1 natt i juni 2022

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Stella palace
Found the Stella palace to be amazing Staff were brilliant and very friendly and helpful Rooms were comfortable and very clean and the food was great Would highly recommend this hotel
Bodde her 10 netter i juni 2022

10/10 – Utmerket

Cornelia Maria van

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i mai 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i april 2022

8/10 – Bra

tkp

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Leuk om met hele familie te gaan!
Bodde her 7 netter i april 2022

10/10 – Utmerket

Günther

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Das Personal ist einzigartig. So freundlich, zuvorkommend und hilfsbereit haben wir noch nie erlebt. Die Zimmer sind leider ein wenig klein aber dafür machen Wasserpark und die Themenrestaurants es wieder wett. Man fühlt sich sofort im Urlaub mit der herzlichen Begrüßung und Freundlichkeit des Teams.
Bodde her 6 netter i april 2022

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2022

10/10 – Utmerket

FELIX

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Amazing Customer service, food was great and will definitely come again! Thank you Stella Team
Bodde her 4 netter i november 2021

4/10 – Dårlig

Zechariah

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2021