Dear Aryan, Thank you for choosing the Mitsis Grand Hotel for your stay and kindly providing your valuable feedback through this kind review.. We are very pleased to read your positive comments for our excellent food and professional staff, as it is always encouraging to receive such feedback that rewards our entire team's efforts. We look forward to welcoming you again! Kind Regards,

Thank you very much for this great rating!

Dear, Thank you very much for taking the time to share your experience with us and the other travelers on Tripadvisor. We are glad to hear you had a great stay overall. Thank you about your kind words about, it is a great motivator to hear you appreciated our service. The opinion of our guests is of great importance and we will take your comments into account to further improve our services and facilities. We are looking forward to welcoming you again very soon! Kind regards,

Dear Niklas and Franciska, Thank you very much for this outstanding review. We are happy to read you had a wonderful stay with us and appreciate you took the time to share your experience with us! Moreover, the compliments regarding our staff make us very happy. We put great emphasis on extending a unique and outstanding service to our guests and we are glad to read that we have successfully achieved that during your stay with us! We will definitely share your positive feedback with the whole team. We want to thank you once again for the lovely words you have used to describe your experience and be assured that there will always be a warm welcome waiting for you and your wife here. Warm regards,

Dear Guests, Thank you for taking the time to write your review! We are happy to read that you had a great holidays’ experience at Mitsis Grand Hotel on many aspects and that you have chosen our accommodation! We would also like to thank you for the kind words and comments written about our restaurants and staff and we assure you that we will share them with the whole team! We are sorry for the minor inconveniences you experienced but we thank you for bringing them to our attention. The opinion of our guests is of great importance and we assure you we will use your feedback to further improve our services and facilities! We hope to have the chance to accommodate you again! Kind regards,

Dear Guest, Thank you very much for your review and the kind words written! We are more than happy to read that you fully enjoyed your stay at Mitsis Grand Hotel! We assure you that we will share your comments with the whole team. We are looking forward to welcome you again in the near future and offer you our best services once more! Kind regards,

Thank you for staying with us! We appreciate the feedback!

Dear Valued Guest, Thank you for your excellent rate and for choosing our property for your holiday. We are looking forward to welcoming you into our property and repeat success. Kindest Regards, Guest Relation Manager

Many thanks for taking the time to post your lovely review on your recent Mitsis Grand stay. Do look forwards to your next visits! With best regards,

Dear Guest, Thank you for the 5 star rate and we hope to see yo again really soon! Kind Regards, Dona Giourga

Dear valued guest, Thank you very much for taking the time to write about your comments. We are sorry to hear you had a less than pleasant stay with us. and hope to offer you a more pleasant stay in the future Best regards, Nikolas Hotel manager

Dear valued guest, Thank you for your review and for choosing our hotel, and of course for the great rating. We are looking forward to welcome you back, Best regards, Nikolas Hotel manager

Dear Valued Guest, Thank you for giving us a perfect rating I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to keep your promise to stay here again. Best regards, Nikolas Kavouklis Hotel manager

Dear Hugh,Thank you for taking the time to share your impressions following your recent stay at our hotel.We're thrilled to hear that you found the Mitsis Grand Hotel to be a delightful experience, with excellent amenities and culinary offerings that met your expectations. Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and helpfulness enhanced your stay.Regarding your observations about the surrounding area and the beach, we appreciate your feedback. We are committed to maintaining high standards of cleanliness and upkeep within our property, and we will certainly take your comments into consideration as we continuously strive to improve our guest experience.We hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind regards,

Dear Amir,Thank you for your valuable feedback.We are delighted to hear that you had such a positive experience with our staff during your stay. Providing exceptional service and creating memorable experiences for our guests is always our top priority.Thank you for recommending our hotel. We look forward to welcoming you back in the future! Kind regards,

Dear Judith,Thank you for choosing the Mitsis Grand Hotel.We are thrilled to hear that your stay with us was nothing short of perfect! Providing a comfortable and enjoyable experience for our guests is our top priority, and we are delighted that you found the food to be delicious with plenty of variety, and the room comfortable and well-serviced.Our dedicated staff takes great pride in ensuring that every guest feels welcomed and well taken care of, and we're glad that their hospitality left a positive impression on you.We look forward to welcoming you back for another wonderful experience in the future!Kind regards,

Dear Markus,Thank you for dedicating the time to write this lovely feedback.We are delighted to hear that you found our staff to be amazing and that they provided you with support and kindness during your stay. We strive to create a welcoming and enjoyable experience for all our guests, and it is wonderful to know that we succeeded in doing so for you.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back in the future.Kind regards,

Dear Abraham,Thank you for taking the time to share your impressions regarding your recent stay at our hotel.We understand that our rooms may not meet the modern standards some guests prefer, and we apologize if this overshadows your overall enjoyment of your stay. We continually invest in enhancing our guests' encounters and value your comments as they help us identify areas that require further attention.We look forward to welcoming you again.Kind regards,

Dear Laurence,Thank you for taking the time to write this lovely feedback.We're delighted to hear that you had an excellent holiday with us. We look forward to welcoming you back for another stay in the future.Kind regards,

Dear Teresa, Thank you for sharing your detailed feedback with us! We're delighted to hear that you enjoyed the Greek ambiance of the room and found the hotel to be clean. It's wonderful that our staff left a positive impression, as we always strive to provide exceptional service.We're thrilled that you had a variety of dining options to enjoy during your stay, especially the Greek, Pitta, and Burger restaurants. Your appreciation for the ice cream restaurant and its wide selection is noted! We're sorry to hear that the Italian restaurant didn't offer as many options as you hoped for; we'll certainly take your feedback into consideration for menu revisions.Regarding the buffet, we're glad you found plenty of options for breakfast. Your suggestions for tuna, prawns, and blueberries have been noted, and we'll look into incorporating these items to enhance our offerings.It's fantastic to know that the hotel's proximity to the beach and multiple pool areas added to your experience. We're also glad that you found the location convenient for exploring the Harbor, Old Town, and new town with their abundance of shops and restaurants.We truly appreciate your feedback and hope to welcome you back to our hotel in the future! Kind regards,

Dear Robert,Thank you for sharing your feedback with us. First of all, we greatly value your comments and are pleased to hear that you found our service to be amazing and our hotel to be of a high standard. We apologize for any disappointment regarding the coffee and the variety of food options available, as we strive to ensure that all aspects of our guests' experience meet their expectations. Please note that we offer a range of culinary options across our various restaurants, and we regret that these did not fully meet your preferences on this occasion.In addition, we are grateful for your compliments about our staff, and we will ensure that your kind words are shared with the team.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Kind regards,

Thank you very much for this kind rating!

Dear Kamran,Thank you for sharing your positive experience with us! We are thrilled to hear that you found our staff wonderful, our amenities exceptional, and our dining options satisfying. Ensuring our guests feel comfortable and enjoy their time with us is our top priority, and we are glad to hear that we succeeded in creating a welcoming environment for you.We take great pride in offering top-quality food and drinks, and we are delighted that you enjoyed them during your stay. Providing our guests with top-notch service and products is essential to us, and we are pleased to hear that we met your expectations in this regard.We are also glad that you appreciated being able to use our facilities even after checking out. We aim to make our guests' experiences as convenient and enjoyable as possible, and we are happy that we could accommodate your needs in this way.We look forward to welcoming you back to Mitsis Hotels in the future, whether it be to this property or another one. Kind regards,

Thank you very much for this amazing rating!

Thank you very much for this amazing rating!

Dear Marian,Thank you for taking the time to share your feedback with us.We're pleased to hear that you loved the local proximity to Rhodes town and that you found our hotel to be clean.We appreciate your understanding regarding the need for refurbishment, and we apologize for any inconvenience this may have caused during your stay. Rest assured, we take your comments seriously and are committed to continuously improving our facilities to provide a better experience for our guests.We're hopeful for the opportunity to welcome you back to a more modern and updated hotel that aligns with our other Mitsis quality hotels.Kind regards,

Dear Patrick,Thank you for your positive review! We're thrilled to hear that you experienced great customer service and found our staff to be personable and responsive. Providing excellent service is a top priority for us, and your feedback is truly appreciated.We look forward to the opportunity to welcome you back for another enjoyable experience. Kind regards,Gianna

Dear Jean Francois,Thank you very much for this positive rating. It is truly a pleasure to know that you have enjoyed your stay with us.Kind regards,

Dear Kay,Thank you for taking the time to provide feedback on your recent stay at the Mitsis Grand Hotel. We appreciate your insights and regret to learn that your experience fell short of your expectations.We apologize for any inconvenience you experienced regarding our policies and services. Please note that our policy entails the refilling of the mini-bar free of charge every other day. We regret any confusion that these policies may have caused.Furthermore, upon your arrival, our reception team provided you with all the necessary information to ensure that you are fully informed and have a relaxing stay. With that being said, as sustainability is of great importance to us, all our guests are offered every other day cleaning service, nevertheless, they have the freedom to choose everyday cleaning if this better accommodates their personal needs.Regarding your comments about our culinary offers, we would like to point out that our team consistently monitors and manages the temperature of the dishes in our buffet restaurant. We acknowledge that individual preferences for food temperature can differ among our guests, and our goal is to accommodate a diverse array of tastes and choices. We will work closely with our culinary experts to carefully assess and improve our menu offerings.Lastly, we are continuously investing in upgrades and renovations to enhance the guest experience, and we appreciate your understanding in this matter. However, we are confident that our housekeeping team diligently follows a cleaning regimen to ensure the cleanliness and comfort of our guests. While we understand your decision not to return, we hope that in the future, you might reconsider and give us another opportunity to demonstrate the improvements we've implemented based on your feedback.Warm regards,

Thank you very much for this amazing rating!

Dear Riku,Thank you for taking the time to share your recent experience at the Mitsis Grand Hotel.We are thrilled to hear that our location and dining options added value to your stay.Your feedback regarding the rooms is greatly appreciated. We constantly strive to ensure our guests have a comfortable and enjoyable stay, and your comments about the need for a surface renovation have been duly noted. It's delightful to know that despite this, it did not impede the enjoyment of your vacation.We genuinely value your input and hope to have the opportunity to welcome you back for an even more fulfilling stay, offering improved and updated facilities.We look forward to hosting you again in the near future.Warm regards,

Dear Anja,Thank you so much for your continued loyalty and for choosing Mitsis Grand Hotel. It's an absolute pleasure to hear about your delightful experiences with us.We are thrilled to know that our dedicated staff managed to exceed your expectations and provide you with outstanding service. Their commitment to ensuring our guests feel welcome and taken care of is something we take great pride in.We also appreciate your kind words regarding our diverse culinary offerings. We strive to provide a wide array of delicious and high-quality food and drinks to cater to the varying tastes of our esteemed guests.Your recommendation means the world to us. It's the greatest compliment to receive your endorsement, and we're incredibly grateful for your continued trust in us. We eagerly await your next visit and look forward to making it another exceptional stay for you at Mitsis Grand Hotel.Kind regards,

Dear Dean,Thank you for your continued loyalty and for choosing to stay with us at Mitsis for the third year in a row.We greatly value your feedback regarding the condition of our building. Rest assured, we continuously strive to maintain a high standard of comfort and quality for our guests. Your observations are crucial, and we are taking steps to address areas that might need attention to ensure that your next experience is even better.It's fantastic to know that despite any minor signs of aging, the overall experience at our hotel remained positive for you. Your satisfaction is of utmost importance to us, and we are dedicated to making ongoing improvements to enhance our facilities.We look forward to welcoming you back for the fourth year and assure you that we will continue our efforts to ensure a consistently outstanding stay.Warm regards,

Dear Paul,Thank you so much for taking the time to share your feedback with us. We are truly delighted to hear that your experience at our Mitsis Grand Hotel was, for the most part, enjoyable, and that the majority of our staff left a positive impression.Your willingness to return next year is the best compliment we could receive. We can't wait to welcome you back and provide you with an even more memorable experience.Once again, thank you for choosing to stay at Mitsis Grand Hotel and for sharing your valuable feedback. We look forward to hosting you again in the near future.Kind regards,

Dear Nicolas,Thank you for taking the time to share your feedback about your recent stay at our Mitsis Grand Hotel. We greatly appreciate your input as it helps us continually improve our services.We are genuinely sorry to hear about your experience with our Italian restaurant being fully booked during your stay. We understand how important it is for our guests to enjoy our dining options, and we apologize for any inconvenience this may have caused. Your feedback has been duly noted into consideration for further improvements.Additionally, we understand that our rooms may not be as modern as some guests may prefer, and we apologize if this impacted your overall enjoyment of your stay.We value your feedback and hope that you will consider giving us another chance to provide you with an outstanding stay. Kind regards,

Dear Gerhard,Thank you for sharing your wonderful feedback about your recent stay with us. We are delighted to hear that you had a great room with a sea view, enjoyed the company of our friendly staff, and savored our delectable cuisine. Our staff takes pride in providing excellent service, and we are pleased that they contributed positively to your experience. Your satisfaction is our priority, and we are grateful for your kind words.We look forward to welcoming you back to our seaside haven for another wonderful holiday in the near future.Warm regards,

Dear Maarit,Thank you very much for dedicating the time to write this lovely review.We are grateful for your recommendation and your positive feedback about your stay at our hotel. It's fantastic to hear that you had a great experience.Our prime location in Rhodes town is indeed one of our key features, and we're delighted that it added to your overall enjoyment. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,

Thank you very much for this kind rating!

Dear Robin,Thank you for taking the time to write this lovely review regarding your recent stay at the Mitsis Grand Hotel.We're thrilled to hear that you found our staff pleasant, polite, and friendly. It's always our pleasure to provide top-notch service to our guests.We can't wait to welcome you back for another fantastic stay. Thank you for your kind words!Kind regards,

Dear Sylvia,We greatly appreciate your valuable feedback and are delighted to hear that you had an exceptional stay at Mitsis Grand Hotel. We also value your honesty in mentioning the need for renovations. Guest feedback is invaluable to us, and we take it seriously. We are committed to maintaining and enhancing our property to ensure the utmost comfort and satisfaction for all our guests. Our team will continue to work diligently to provide you and all our guests with a memorable and enjoyable experience.We look forward to having the pleasure of hosting you again in the future.Kind regards,

Thank you very much for this amazing rating!

Dear Pirkko,Thank you for taking the time to share your impressions regarding your recent stay with us.We genuinely appreciate your insights, as they help us identify areas where we can make improvements.We are sorry to hear that the pillows did not meet your expectations. We understand that the comfort of your sleeping arrangements is crucial, and we regret that we were not able to provide you with pillows that suited your preference. We will review our pillow options to offer a more varied selection in the future.Additionally, we are disheartened to learn that the age of our hotel may have given you a perception of wear and tear. While we may not be the most recently renovated property, we acknowledge that certain signs of wear can surface over time. We are committed to ongoing maintenance and enhancement of our facilities. Our goal is to ensure that all our guests enjoy a comfortable and pleasant experience. At this point, is significant to know that none of our rooms or other departments of the hotel are dirty, as we strictly follow all the health and safety protocols. Nevertheless, we will be reviewing our cleaning procedures with our housekeeping team to ensure that all rooms are thoroughly cleaned and maintained to a high standard.Your feedback is essential to us, and we hope that you will consider giving us another opportunity to serve you in the future.Kind regards

Dear Ross,Thank you very much for this wonderful rating.Kind regards,

Dear Sandra Ann,Thank you for sharing your feedback with us! We're delighted to hear that you found our hotel fabulous and appreciated our strong focus on customer service. Providing exceptional service is our top priority, and we're thrilled that it left a positive impression on you.It's also great to know that you enjoyed our food and facilities. We take pride in offering a wide range of dining options and maintaining top-notch amenities for our guests to enjoy.Your comments about the bedrooms are duly noted. We continually strive to improve and update our accommodations to ensure they meet the highest standards. However, we are pleased to hear that you found them clean, which is of utmost importance to us.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Mark,Thank you for taking the time to share your feedback regarding your recent holiday experience at our hotel. It's wonderful to know that you found our staff to be hardworking, friendly, and personable. We believe that our team is indeed one of our greatest assets, and we will be sure to pass on your compliments to them. We are also pleased that you enjoyed the food, with special praise for our Italian restaurant. We value your constructive comments about the decor of both the rooms and the external areas. We are always looking for ways to improve, and your input helps us in our ongoing efforts to enhance the guest experience.We look forward to welcoming you back in the future!Warm regards,

Dear Helen-Marie,Thank you for taking the time to share this valuable impressions regarding your recent stay at our hotel. We're delighted to hear that you found the public areas of the hotel beautiful. We take great pride in creating inviting and well-maintained communal spaces for our guests to enjoy.However, we sincerely apologize for any disappointment you experienced with the condition of your room. It saddened us if the age of our hotel gave you the impression of wear and tear. As we are not from the most renovated hotel some damages may occur but we constantly strive to maintain and improve our facilities to provide our guests with a comfortable and enjoyable experience.Thank you for choosing our hotel, and we hope you will consider returning in the future so that we can demonstrate the improvements we've made based on your valuable feedback.Kind regards,