Minibar, safe på rommet, skrivebord og blendingsgardiner

Anmeldelser av Legacy Gastro Suites

5 out of 5
Legacy Gastro Suites
43 Pl. Eleftherias, Heraklion

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 59 av totalt 72 anmeldelser." "
Rangering på 8 − Bra. 6 av totalt 72 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 72 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 72 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 72 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Susan og San Carlos

Reiste med en gruppe
Likte: Renhold
Not sure if my arrival drink was VIP
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Dimitris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s in the very central location and all easy. Friendly staff and nice room and restaurant.
Bodde her 2 netter i januar 2024

6/10 – Grei

Alejandro

Reiste med partner, Reiste med familie
Likte: Renhold
El servicio muy variable. Gente muy dedicada a la hospitalidad, pero habia otros que su actitud era FATAL
Bodde her 2 netter i desember 2023

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel in a good position in Heraklion. Our second stay - rooms are comfortable and well equipped, breakfast was large (too large for us) and meals in the restaurant were excellent. Staff are really helpful and very friendly. The one downside is the parking - close a car park but always full. Great hotel will stay again if on Crete.
Bodde her 7 netter i november 2023

10/10 – Utmerket

Cordelia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic balcony!
Only stayed one night. Wish it could have been longer. Loved the balcony!
View from our balcony
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Monique

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tout excellent hormis la musique tard le soir, très ennuyeux ☹️☹️☹️
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Lorne

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Monique

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
😊😊😊
Excellent
Bodde her 1 natt i oktober 2023

8/10 – Bra

Gino Hector M.

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
location is in the city on a pretty busy square. So you have sime noise,
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Lida

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pissed off at this boutique hotel is amazing. The rooms are wonderful and super comfortable.

4/10 – Dårlig

Irene

Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
My mother and I stayed at this hotel for three nights and we were eager to leave. Whilst we were waiting for check-in time, we were told that we could wait in an upstairs lounge. However, when my mother attempted to sit in one of their chairs, it collapsed from underneath due to one of its legs being bent inwards. This was also the case for three other chairs in the lounge. My mother ended up hurting her back and side quite severely, and whilst the staff were apologetic and kind, it soured our view of the hotel. They tried to offer us a meal as compensation, but we were not interested. The hotel room itself also had a few faults, such as a broken toilet roll holder, and the flushing panel for the toilet kept falling off. The plug in the sink was also damaged, and water from the shower next to the bed had also damaged the cornices of the wall. This caused a moldy smell to waft near the bed. Hopefully, they review our room for the health and comfort of future customers.
Bodde her 3 netter i august 2023
Svar fra Guest Relations Manager den 30. aug. 2023
Dear Irene, thank you for choosing Legacy Gastro Suites for your stay in Heraklion, Crete. Due to delay in our supply chain in August, we were not able to replace the faulty parts prior to your check-in. All wears related to your update are now fixed. Our concern for our guests is sincere. That is why our staff was asking every morning before your excursion schedule, if you suffered any pain. Meal was more of a goodwill gesture than a compensation. Kindly note that we follow all safety measures. We had not detected any furniture damage prior to your report. We are sorry for any undeliberate inconvenience.Dear Irene we do hope to welcome you back and enjoy a memorable accommodation experience in Heraklion.

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Effie is a beautiful person, helpful z& obliging, the apartment was absolutely fantastic
Bodde her 3 netter i august 2023

10/10 – Utmerket

Monique

Bodde her 1 natt i juni 2023

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was a nice property very central. The hotel was cute and the staff was pleasant. Beds were comfortable, breakfast was great. It was located within walking distance of most of the iconic places. Parking did cost 5 euro across the street but it wasn’t a big deal to us, just something to keep in mind if you’re driving.

6/10 – Grei

Allison

Likte: Personale og service
Wonderful and accommodating staff. Hotel is in a very busy and congested area, which is not the vibe I got from the description and pictures online. Parking is problematic. Room layout was very strange with a sink right next to the bed. Rain shower didn’t work. The first room they gave me smelled heavily of smoke but they were very apologetic and moved me. Again, staff was lovely! But it was not my scene.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Ullrich

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very well run.Excellent attention to quality and details. We would definitely stay there again. The onsite restaurant,rooftop, was superb!
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Stephen Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
From the moment we walked in the door we felt special and appreciated the staff is wonderful. The food great the location perfect. One of the nicest places we've stayed in on an Expedia Journey
Bodde her 7 netter i mars 2023

8/10 – Bra

Ronald

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i februar 2023

6/10 – Grei

Dimitrios og Katy

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice room with a view. However, the stuff needs to be trained better. The lady at the reception asked us for a credit card (for incidental charges) with the reasoning "just in case you take something from the room and you don't pay it". This is not professional. The breakfast was horrible. They served us a very poor breakfast,a cold coffee, 2 eggs, a little bowl of cereal and a very little bowl of fruits with two slices of bread. It was a breakfast for one, not for 2 people. This is definitely not a 5 start hotel
Bodde her 2 netter i desember 2022

10/10 – Utmerket

John

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel was great - really enjoyed our stay. Staff were excellent and rooms were good. The hotel has no parking but the arrangement with the local parking lot seems to work and at 5 Euros a day there can be no complaints. Food in the hotel was good - mostly Italian style but still good. Staff were all friendly and helpful to our needs at all times.
Bodde her 7 netter i november 2022

10/10 – Utmerket

Lori

Reiste med partner, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was a very unique property! Our room had a sitting area, a hutch with a huge variety of Cretan food/wines in the mini bar, electronic settings for the lights/curtains and even to move the TV. It was spacious and the breakfast with our meal was fabulous. If you are not travelling with a spouse it may be a bit odd to shower though as the toilet and shower were separate spots (shower had a clear door) and the sink with mirror was beside the bed. It was different to get ready in the morning and impossible not to wake the other person if you wanted to use the sink but otherwise it was fabulous.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a wonderful place to stay. The staff is very friendly and it has good food. Breakfast included is fantastic. The location is excellent.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay.
Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent service, beautiful & huge room
Stayed in V Suite, which was positively gigantic by European standards. Also had a huge balcony overlooking a busy intersection. Very conveniently located, walking distance to the restaurants/pedestrian area. Front desk staff was extremely helpful. Breakfast choices were over the top and couldn't possibly be finished by a normal human being; staff was very nice and offered to pack the extras as a to-go box. Our last day we had an early morning ferry and they packed us a breakfast box to go.
Bodde her 2 netter i oktober 2022

10/10 – Utmerket

Carlos

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Service et chambre a la hauteur du standing
L’établissement est parfaitement situé dans Heraklion. La réception est efficace, rapide et faite avec le sourire. La chambre était parfaite et bien située, légèrement bruyante la nuit mais étant en plein centre-ville cela restait raisonnable. Le restaurant de l’hôtel est d’une qualité exceptionnelle tant au niveau nourriture que pour le service. Vous bénéficier d’ailleurs d’une ristourne de 10%, le petit déjeuner est aussi d’excellente qualité. Tout sa pour résumer d’un hôtel arborant 5* et les respectant tant au niveau du service qu’au niveau de la qualité de l’établissement. Mention spéciale pour le personnel qui est d’une convivialité impressionnante.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Nicholas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel. Nice sized room with all amenities. Hotel staff was super friendly and helpful. Just a few blocks to main shopping and dining areas with great food and shops and the old fort and waterside was also a short walk. Would definitely return
Bodde her 3 netter i september 2022

10/10 – Utmerket

Dave

Bodde her 3 netter i august 2022

8/10 – Bra

Eric

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Due to the poor layout, design, and quality of the rooms' furniture and amenities, this hotel should not be rated more than a 4-star (at best). The restaurant and hotel staff are however lovely.
Bodde her 1 natt i juli 2022

6/10 – Grei

Eric

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Excellent service et très bon restaurant. Chambres mal aménagées et design ratté.
Bodde her 2 netter i juli 2022

10/10 – Utmerket

Davoud

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Great staff
Bodde her 4 netter i juli 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helpful Staff, Good Water Pressure
The room was very comfortable with space to move, a comfortable bed and a shower with incredible water pressure. The staff was incredibly sweet and accommodating. Would stay here again.
Bodde her 4 netter i mai 2022

10/10 – Utmerket

Frans

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
This is a very nice hotel. Please note that sometimes the service is over organized. Business travelers don't like to fill in the breakfast request and time of breakfast a day in advance. Please relax!!
Bodde her 2 netter i mai 2022

10/10 – Utmerket

Ioannis og The Woodlands

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The elegant style & Design of the room
Bodde her 1 natt i mai 2022

8/10 – Bra

Fanni

Bodde her 1 natt i april 2022

4/10 – Dårlig

william

Not happy.
They called and said the hotel would not be open. They transferred me to their sister hotel, the Olive Green. The first night was Saturday night. The noise was so loud it kept us up. All rooms face a street. The noise was all night long.
Bodde her 3 netter i september 2021

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and great views from the room
Bodde her 2 netter i juli 2021

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The stay was perfect in every way. Great location. Very clean.
Bodde her 3 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Splendid stay
Very nice and conveniently .located with friendly staff.
Bodde her 3 netter i februar 2020

10/10 – Utmerket

Stiliani

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Breakfast brought to room during off season. Really enjoyed stay. Minor negatives: hard to understand parking options when first arriving ( exact email instructions might help); Room a little awkward for second suitcase. Also a list of ‘pre-approved’ restaurants within walking distance might help a little. Thanks to staff, esp Maria and Constantine.
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location for getting around city centre, breakfast was delicious and the staff were so attentive, kind and judy brilliant!
Bodde her 3 netter i januar 2020

10/10 – Utmerket

Jeannie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Crete's Luxury Hotel
A pure luxury boutique hotel! Expect to be totally pampered. Upon arrival to your hotel you are greeted with a smile & a delicious welcome drink. In your beautiful suite complementary pastries & drinks. Oh yes, in the morning greeted with a delightful breakfast ( homemade crepes, fresh orange juice, coffee, bread basket, omelette, etc.) room service. What a luxurious experience!
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Kiki og Miami florida

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent overall especially the service and professionalism of staff
Bodde her 2 netter i november 2019

10/10 – Utmerket

Konstantin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 9 netter i oktober 2019

10/10 – Utmerket

Dan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Legacy gastro is a gem!
Exceptional hospitality. We plan to return
Bodde her 4 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff makes you feel at home. Friendly, attentive, always ready to help you with any request or information. Breakfast in your room every day. Convenient central location.
Bodde her 3 netter i september 2019

10/10 – Utmerket

S.K og 東京

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
フロントスタッフの対応が素晴らしかった。
Bodde her 2 netter i september 2019

10/10 – Utmerket

Ron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great staff
Bodde her 2 netter i august 2019

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i august 2019