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Anmeldelser av Grecotel LUXME Kos Imperial

5 out of 5
Grecotel LUXME Kos Imperial
Psalidi, Kos, Kos Island

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 55 av totalt 102 anmeldelser." "
Rangering på 8 − Bra. 26 av totalt 102 anmeldelser." "
Rangering på 6 − Grei. 16 av totalt 102 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 102 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 102 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
All-inclusive konsept som ikke fungerer
Dette er ikke et 5 stjernes hotell. Altfor stort til å kunne levere på det. Restaurant konseptet fungerte ikke. De selger seg på at de har 6 restauranter, flere ala carte og Fine-dining. Disse restaurantene måtte bestilles en uke i forveien ellers ble det ikke bord. Det var det ingen informasjon om på forhånd. Når vi omsider fikk bord var det mer set-menues enn ala carte, og veldig skuffende kvalitet og service. Kanskje med unntak av den Asiatiske uten navn. Kun frossene råvarer. Ikke engang fersk fisk som alle restauranter i Kos Town hadde tilgang til. Den enorme hovedrestauranten var buffet konsept både Frokost, Lunch, Middag. I praksis var dette hotellet et all inclusive resort, med buffet som standard. Den store Tavernaen ved bassenget var også en slags lunchbuffet/cafe-restaurant, med masse kø og lite utvalg, med svært varierende service. Håpløst konsept. Frokost-bufferen fungerte bra. I våre to uker spiste vi kun 5 middager på hotellet og er svært glad for at vi kun hadde kjøpt bed & breakfast! Rommene trenger oppgradering. Ble bygget i en helt annen tid. Særlig badet var utdatert med en slags dusj i badekaret som ble svært ukomfortabelt når vi var 4 voksne mennesker som delte en to roms Luxury Suite med felles bad. Fasilitetene på resorten var fine. Mange store og fine basseng. Flott og velholdt hageanlegg og fine bygninger på hele området. Stranden var bra hvis man liker stenstrand. Hotellet ligger svært usentralt. Ingenting i umiddelbar nærhet.
Bodde her 14 netter i juli 2022
Svar fra Management Team of Grecotel Kos Imperial den 2. aug. 2022
Dear Guest, First of all, we would like to thank you for staying here with us and for taking your time to post your experience on Expedia, as it helps us to keep improving. Concerning the star classification of the hotel, it should be pointed out, that our hotel has been certified by Greek Ministry of Tourism according to national standards. We do understand, that as an international guest you have higher expectations. For that reason, please stay reassured, that your remarks will be forwarded to our assigned colleagues. Regarding the ala carte reservations, we would like to explain the situation to you. Our ala carte restaurants have different concepts ( mediterranean, hot stone, traditional Greek and asian ), so that our guests can have a more variety during their stay. As we want to help as many guests as possible, while providing an exceptional service, we have a reservation system. We always encourage our guests to book a few days in advance, so that they can book at the time and place they prefer. Moreover, we would like to point out, that our hotel buys for many years from local suppliers, so that the products are local and of good quality. Nonetheless, we are disappointed, that you did not enjoy your dining experience As for the rooms, please stay reassured, that your remarks will be forwarded to our assigned colleagues. We would like to thank you for your constructive feedback. We do really hope, that you will give us a second chance, so that we can provide you with exceptional hospitality service, for which our Group is well known. Best regards The Management Team of Grecotel Kos Imperial

8/10 – Bra

Christian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice resort
Overall we had a good stay at the Grecotel. Only downside: the beds were quite old and uncomfortable, but it seems they were in the process of changing those. When we complained about our bed, they came and installed a new one (which was much, much better) in very short time. Also, some of the decor in the rooms were fairly old, and the shower head looked like it had been there since 1976. These are things you don't expect from a 5 star resort. Negatives aside (yes, the hotel is a bit old, but otherwise ...): The outside looks beautiful and the gardens are really nicely kept. The hotel also has its own beach with plenty of sunbeds. It has a well equipped gym and also overall a nice feel to it. However, the surrounding area is pretty vast, so you will need a scooter or a bike to get into Kos town (about 4 km). However, there is a taverna right outside of the hotel, which we can highly recommend. Taverna Romeo. Romeo and his family are some of the nicest people we have met. Romeo himself is the friendliest and most attenative restaurant owner you could ever meet. Go there and you won't be dissapointed!
Bodde her 7 netter i juni 2018

10/10 – Utmerket

Par og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk frokost, best for barnefamilier
Fantastisk frokost. Fantastisk service. Fine fasiliteter. Mye barnefamilier og mange opplevelsestilbud til barn. Dersom dere er et par på romantisk ferie uten barn bør du sjekke ut nabohotellet, som er et 5 stjerners hotel kun for voksne. Anbefaler dessuten restauranten over gata: Romeo's Taverna. God og billig mat, og en veldig hyggelig innehaver/servitør (Romeo).

10/10 – Utmerket

Bengt og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Like bra igjen i år!
Flott hotell med meget hyggelig og god service. Hotelles butikk skuffer likevel med lite servicevennlig betjening - i år som i fjor...

10/10 – Utmerket

Bakke og Tønsberg

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lærer
Flott anlegg med fine bassenger ned mot stranden. Hyggelig bar utenfor lobbyen. Rolig på nettene

10/10 – Utmerket

Mohsin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert
Absolutt supert. Ingen vil angre på det oppholdet her. Strengt tatt behøver man ikke engang å forlate hotellet. 5 stjernes mat og drikke. All inclusive er absolutt å anbefale. Hotellet har et upper class preg så du vil treffe mye rike folk som drikker med måte :) Have a nice stay

10/10 – Utmerket

Arild

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alt man kan ønske seg ...
Fantastisk hotellkompleks, med god service og bra standard. Restauranter/barer veldig bra. Eneste minus var sengene, de var forferdelig harde. "Heldigvis" var vi der bare en uke.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt ferieopphold!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk sted
Et veldig fint hotell, med super beliggenhet for sol og bad. Vi hadde bestilt rom med sjøutsikt, men ble oppgradert til bungalow med privat basseng rett ved stranden, utrolig deilig. Romservice var kjempebra ;o) Anbefales, vil gjerne tilbake. Et lite minus var ustabil wi fi, men det var så flott at det gjorde ikke så mye.

10/10 – Utmerket

Anniken og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En perfekt uke!
Vi var tre jenter som dro til Kos i seks dager. Grecotel Imperial Kos kan anbefales alle og enhver, det passer for alle aldre og alle typer ferier. Hotellet er kjempeflott og servicen er blant den beste jeg har blitt tilbudt noen gang. For eksempel fikk vi et midlertidig hotellrom gratis når vi ankom midt på natten, selv om vi ikke hadde bestilt rom før dagen etter. Vi fikk også fritt nyte hotellet hele dagen etter utsjekking, som vi satte veldig pris på med våre ubeleilige flytider. Vi dro som ungdommer flest til Kos for å sjekke ut utelivet, og på Grecotel var det faktisk ikke et problem. Nå skal det sies at vi aldri festet på hotellet og her var stille og rolige, men vi fikk iallefall ingen klager over å komme hjem tidlig på morgenen-midt på natten. Avstanden til byen var så stor at man var avhengig av taxi, men med så billige taxipriser fant ikke vi dette et problem. Dessuten var det veldig deilig å bo unna Kos by, fordi Grecotel kunne tilby oss en stille, behagelig dag på stranden i motsetning til det bråkete strandlivet i byen. Vi var også de eneste ungdommene som dro ut på natten, så det skal legges merke til at dette ikke er et partyhotell. Maten på hotellet var fantastisk, og vi valgte å spise nesten hvert måltid på hotellet. Betjeningen var alltid hyggelig og det fantes ingen problemer de ikke kunne hjelpe oss med. Med det vil jeg takke Grecotel Imperial Kos for en fantastisk, deilig ferie, vi kommer garantert tilbake hit til neste år!

10/10 – Utmerket

Asia Lily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel has everything you could need and staff are always helpful and friendly. The food is amazing and lots of options. Kos Town is walking distance but there is also a bus stop right outside and electric scooters to hire which are cheap and easy to use. The pools are really nice with lots of sunbeds available and the beach is attached to the hotel. Couldn't recommend this hotel more.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Hans Joachim

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i april 2024

10/10 – Utmerket

Guy

Bodde her 2 netter i september 2023

10/10 – Utmerket

Mehmet

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just perfect. The facilities and more importantly the staff was so good.
Bodde her 1 natt i august 2023
Svar fra , den 4. sep. 2023
Dear Guest,The entire team and management of Grecotel Kos Imperial thank you for investing the time to share your review with us and other travelers.We are so pleased you noticed the small details which made a positive difference in your stay. This is our first and foremost priority and it is of great importance when is appreciated. Consequently, thank you for your praising words regarding our facility. We are mostly grateful through about your kind remarks concerning our staff. Receiving positive comments like this, is the best reward for our efforts.Rest assured that, your direct feedback always helps us to try harder. Consequently, we can continue improving our day to day operation in order to keep providing our personalized and memorable services.Once more, thank you for choosing us. We are always looking forward to seeing you in the near future for another great summer vacation.Best regards,The Management Team of Grecotel Imperial

10/10 – Utmerket

Ralf

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hier muss man suchen, das man was findet! Es ist ein riesiger Komplex für viele Urlauber! Viele Nationalitäten unter einem Dach! Das Klientel ist aber gehoben! Essen ist Top! Die Themen-Restaurants sind auch sehr gut! Die Preise (falls man kein All-in hat) schon recht hoch! Die Anlage ist sehr gepflegt und das Personal ist super freundlich und zuvorkommend, trotz der teilweisen immer noch unentspannten Gäste! Die Liegen-Problematik ist auch hier gegeben, aber am Pool ist immer Personal welches hilft! Es wird zwar mit Schildern darauf hingewiesen, das keine Liegen reserviert werden dürfen und Handtücher eingesammelt werden, habe das aber nie beobachten können! Wir haben All-In vor Ort nachgebucht, welches mit Kinder und den Preisen ratsam ist. Lieder wurden bei Abreise die Getränke vom Anreise-Vormittag, obwohl für den Tag All-In mit gebucht wurde, zur Bezahlung ausgewiesen. Schon komisch, das die Buchung mit Zeitstempel und nicht tagesweise gelten. Hier wurde auf eine Bezahlung bestanden! Egal, wollte mich nicht am letzten Tag aufregen. Pools sind Salzwasser, ausser der Kleinkinder-Pool. Am Hauptpool den ganzen Tag Beschallung, aber am Ruhe-Pool wirklich Ruhe. Wir haben uns für den Strand entschieden, da hier kaum Liegen reserviert waren. In machen Bereichen müsste man mal reparieren. Aber, alles in allem ein rund um gelungener Urlaub! Kann dieses Hotel mit ruhigem Gewissen weiter empfehlen!!
Bodde her 11 netter i juli 2023

6/10 – Grei

Johan

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Bodde her 7 netter i juli 2023

8/10 – Bra

Manuela Cornelia

Likte: Renhold og personale og service
Bodde her 8 netter i juni 2023

8/10 – Bra

Michel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sehr guter Gesamteindruck
Auf der schönen Terrasse konnte nicht ohne Wespen gefrühstückt werden. Sehr schade. Die Qualität und Auswahl des Buffett waren optimal. Im Zimmer muss in der Badewanne geduscht werden. Temperatureinstellung des heissen Wassers war etwas schwierig. Die Aussenanlage der Fitnessgeräte ist sehr gut.
Bodde her 4 netter i oktober 2022
Svar fra Management Team of Grecotel Kos Imperial den 29. okt. 2022
Liebe Gästin,Als erstes, möchten wir unsere Dankbarkeit für Ihren Aufenthalt und für Ihre online Bewertung auf Hotels.com äußern. Die Rückmeldung unserer Gäste spielt eine wichtige Rolle für unsere Verbesserungsprozesse. Es ist eine Freude zu lesen, dass Sie überall einen angenehmen Aufenthalt. In Grecotel setzen wir die Befriedigung unserer Gäste als höchste Priorität. Wegen der Wespen erlauben Sie uns die Lage zu erklären. Obwohl unsere Gruppe alle jeweilige Schädlingskontrollen anwendet, müssen wir allerdings betonen, dass wir nicht das ökologische Gleichgewicht mit der Anwendung von starken Chemikalien stören möchten. Auf diese Art und Weise können wir doch versichern, dass die nächste Generation einen nachhaltigen Planet erben.Bezüglich der Temperatureinstellung sind wir überrascht Ihre Kommentare zu lesen, da wir dieses Problem nicht von anderen Gästen gehabt haben. Hätten Sie uns mal dieses Problem zur Kenntnis gebracht hätten, dann hätten wir einen beauftragten zu Ihrem Zimmer schicken sollen. Wir bedanken uns nochmal für Ihre konstruktive Kritik. Wir freuen uns auf Ihren nächsten besuch bei uns. Mit besten GrüßenDas Management Team von Grecotel Kos Imperial

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great exterior, but terrible food
Phenomenal architecture, but food was terrible, pools were freezing, and for some reason the buildings by the left (closer to the beach volleyball area smelled terribly, like improper sewage disposal).
Bodde her 2 netter i september 2022
Svar fra Management Team of Grecotel Kos Imperial den 4. okt. 2022
Dear Guest, First of all, we would like to thank you for staying here with us and for taking your time to post this online review on Hotels.com, as it helps us to keep improving. We are happy to read, that you enjoyed the hotel facilities, as our team works hard to properly maintain the property. Concerning the food, we are surprised to read, that you did not like our dishes made with extra care from our culinary team, which has received many positive reviews. Nonetheless, please be so kind and contact us, what exactly you did not like, so that we can take it into consideration. Regarding the outdoors pools, please note, that we do not advertise them as heated, as the air temperature is high. In September the day temperature was on average 24.4 Celsius degrees. As for the smell, it should be pointed out, that our facility is connected with the public sewage system. However, during September we did not have any problem with that. Nonetheless, please stay reassured, that we will inform our assigned colleagues in maintenance department. We would like to thank you once more for your review. We really hope, that you will give us another chance to improve your first impression of our hotel. Best regardsThe Management Team of Grecotel Kos Imperial

10/10 – Utmerket

Stephanie

Bodde her 2 netter i september 2022

6/10 – Grei

Andreas

Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i juli 2022

2/10 – Forferdelig

Claudia

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The dinner buffet was horrible and overpriced. The rooms were not cleaned.
Bodde her 7 netter i juni 2022
Svar fra Management Team of Grecotel Kos Imperial den 20. juli 2022
Dear Guest, First of all, we would like to thank you for staying here with us and for taking the time to post your experience on Expedia. We are deeply disappointed, that we could not exceed your expectations, as our hotel is guest oriented. Concerning the dinner buffet, it should be mentioned, that our team in the kitchen prepares Greek and international recipes. We would highly appreciate, if you could contact us and give us feedback on the things, that you did not like. As for the rooms, please note that our colleagues in housekeeping are regularly trained according to our group's and international standards, so that they can cope with their daily tasks. Please stay reassured, that we will forward your comments to the assigned colleagues, so they can see it through. We would like to thank you once more for your remarks. We do hope, that you will give us a second chance, so that we can impress you with our provided service, for which Grecotel is well-known for. Best regards The Management Team of Grecotel Kos Imperial

10/10 – Utmerket

Stefan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2021

8/10 – Bra

DIMITRIOS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2021

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Anlage ist super . Frühstück super Auswahl. Für jeden etwas bei. Getränke sehr teuer. Unser Zimmer war dicht an der Küche, dadurch immer Küchengerüche im Zimmer. Personal sehr zuvorkommend. Die Pumpe vom Spar ist von 7:00 Uhr morgens bis Mitternacht sehr laut gelaufen. Wir mussten immer das Zimmer geschlossen halten.
Bodde her 9 netter i september 2019

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Left my headphones, airplane pillow and jewelry. They said cleaning lady found everything but the jewelry, which means she stole it! Very outrageous. Food was always cold.
Bodde her 3 netter i oktober 2019
Svar fra Grecotel Kos Imperial Management Team den 20. jan. 2020
Dear Guest, First of all, we would like to thank you for staying with us and especially for taking the time to share your review on Expedia. We are more than saddened to hear that your holidays were marked by a such unpleasant incident. Nevertheless, we would like to reassure you that our Management Team takes such issues seriously as they target not only our valuable guests, but our Group’s reputation. First and foremost, we do find it quite unjust to reach such conclusions without any substantiated proof or facts. Secondly, all the interested Departments of our Hotel have already started our formal procedure of internal investigation along with our Security. Until now, nothing was found. Nevertheless, we have to present all the points of this case in order to shed some light on this matter. On the day of your departure -09.10.2019- you called our Reception to report that your jewelry were missing soon after your check-out from our hotel. Immediately our Housekeeping was informed in order to search for these lost items, but nothing was found. Furthermore, the Housekeeper found your safe - where all valuable objects should be kept - open and empty, which is something that you were aware of, otherwise you would have reported it upon your check-out and not soon after that. Although we have not yet managed to find your lost jewelry, we will still continue with our investigation and as soon as we have any updates you will be informed. In case you would like to discuss this issue even further, please do contact us via e-mail. Thank you very much for being here with us and we wish you a pleasant winter. Kind regards, the Management Team of Grecotel Kos Imperial Thalasso

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent amenities with four swimming pools. Food was not available in the afternoon.
Bodde her 6 netter i august 2019
Svar fra Guest Services Department, Grecotel Kos Imperial den 21. aug. 2019
Dear Guest, thank you so much for your kind words and for taking the time to rate us with 5* on Expedia! It is indeed rewarding to read that our facilities and services left you with the best possible memories. Regarding to our Dining Options, we would like to inform you that our lunch options are until 4.00 pm and the dinner starts at 6.30 pm. Nevertheless, our Room Service offers a variety of food selection that can be served to our guests from 7.00-2.00 am. Thank you once more for your review and we do wish you a further pleasant summertime. Kind regards, the Management Team of Grecotel Kos Imperial Thalasso

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i august 2019
Svar fra Guest Services Department, Grecotel Kos Imperial den 14. aug. 2019
Dear Guest, thank you so much for staying with us and for the rating on Expedia! We wish you a further pleasant summertime and we do hope to welcome you back sometime in the near future. Kind regards, the Management Team of Grecotel Kos Imperial Thalasso

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juli 2019
Svar fra Guest Services Department, Grecotel Kos Imperial den 14. aug. 2019
Dear Guest, thank you very much for staying with us and for the rating on Hotels.com We wish you a further pleasant summertime and we do hope to welcome you back sometime in the near future. Kind regards, the Management Team of Grecotel Kos Imperial Thalasso

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr großzügig angelegt und trotz vieler Gäste nie überlaufen. Das Personal war durchweg sehr freundlich und das Frühstücksbüffet unübertroffen vielfältig.
Bodde her 8 netter i juni 2019

6/10 – Grei

L.Y.

Likte: Renhold, personale og service og romkomfort
De eerste indruk was goed , eenmaal op de kamer wa
Bodde her 7 netter i juli 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would Visit Again!
Grecotel is a BEAUTIFUL property! it has many pools varying for your needs. Its a kid-friendly hotel, but not designed exclusively for kids. Of note, like many other beaches on the island, this is a rocky beach, water shoes recommended! Also, if you do book on Hotels.com or a 3rd party site and don't opt in for all-inclusive, its worth exploring, as the hotel itself doesn't have much to offer since its situated away from most major towns.
Bodde her 3 netter i juni 2019
Svar fra Guest Relations Grecotel Kos Imperial Thalasso den 10. juli 2019
Dear Guest, thank you very much for staying with us and for sharing your recent experience with us on Expedia! We are more than happy to read that you enjoyed your stay with us. Enjoy the rest of your summertime and we do hope to welcome you back in the near future. Kind regards, the Management Team, Grecotel Kos Imperial Thalasso

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i mai 2019
Svar fra Guest Relations, Grecotel Kos Imperial Thalasso den 8. juli 2019
Dear Guest, thank you very much for the rating and your support! It was our pleasure to have you here with us and we will be more than happy to welcome you back again in the near future. Kind regards, the Management Team, Grecotel Kos Imperial Thalasso

8/10 – Bra

Roger og Essex Uk.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely room, nice balcony pleasant view
Not as many restaurants as advertised, hotel a little bit dated but we'll maintained.
Bodde her 4 netter i oktober 2018

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Schöner Strand, allerdings wie oft in Griechenland sehr grobe Steine. Leider richt es je nach Wetter und Wind etwas stark nach der naheliegenden Kläranlage. Am Strand unten richt man davon nichts.
Bodde her 4 netter i september 2018

6/10 – Grei

Rana og london

Likte: Renhold og personale og service
Very beautiful hotel , on the beach . Lovely clean pools . Amazing staff . Tasty food and drinks. Exceptional kids entertainment . The only problem is a smell coming from outside the hotel but the hotel is dealing with this issue . Check with the hotel before booking . Other than this , possibly one of the best in the world for families .
Bodde her 7 netter i august 2018

6/10 – Grei

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Needs improvement
An overpriced hotel that needs refurbishment. Breakfast is disappointing. Service is not a five star service.
Bodde her 2 netter i juli 2018

10/10 – Utmerket

maurizio og roma

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stanza spaziosa. Ampio balcone. Comoda per i servi
Ottima posizione per i servizi spiaggia quelli piscina e ristorazione
Bodde her 7 netter i august 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prachtig verblijf - voor herhaling vatbaar
Fantastisch hotel. Heel goede service, mooie kamers, lekkere buffetten en a la carte restaurants. Goede all inclusive
Bodde her 7 netter i juli 2018

10/10 – Utmerket

Rikke

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2018

10/10 – Utmerket

Heike og Grefrath

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ein Absolutes Paradis
Dieses Hotel ist die schönste Anlage, in der ich je war. Ich komme selbst aus der Branche und kenne viele World leading Hotels, für mich gehört dies definitiv dazu!Hier stimmt einfach alles!Man wird herzlichst mit einem leckeren Willkomensdrunk begrüßt und dann von persönlich vom Guest Relation zum Zimmer begleitet! Ein Wein,Wasser und Obst stehen in Zimmer. Die Poollandschaft ist traumhaft! Alle Restaurants sind sehr schön und man sitzt wirklich überall romantisch am Wasser!Das Essen ist der Wahnsinn! Sehr vielfältig und sehr lecker! Unabhängig von dem absoluten Traumflair, möchte ich am meisten hervorheben, dass das, was den Aufenthalt so extrem besonders gemacht hat, ALLE Angestellten waren! Ich habe noch nie so herzliche, gutgelaunte,fleißige Angestellten erlebt! Man fühlt sich richtig zu Hause und willkommen! Mein Vater kam ins Krankenhaus und Katarina(Guestrelation), Eva(Rezeption) und sogar der Hotelmanager Herr Bisas waren in dieser Situation meine Helferengel! Sie haben mir so sehr geholfen und mich aufgefangen, dass war wirklich was ganz besonderes! Dieser Urlaub wird meinem Vater und mir immer unvergesslich schön in Erinnerung bleiben und das vor allem wegen all dieser tollen Menschen! Danke!
Bodde her 8 netter i juni 2018

10/10 – Utmerket

Svetlana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 10 netter i juni 2018

8/10 – Bra

Cools og Puurs

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ruime kamer met uitstekende ligging
Tweede keer dit jaar genoten van de schitterende accommodatie van Grecotel. Kamers zijn wel wat verouderd maar neemt niet weg dat het een echte aanrader is.
Bodde her 2 netter i juni 2018

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Het was er mooi en ruim maar wij vonden het geen 5* waard. Het animatie team was er suuuuuuuper
Bodde her 2 netter i juni 2018

6/10 – Grei

Patricia

Likte: Renhold og romkomfort
Hotel update needed
Staff weren’t great at speaking English on reception Staff friendliness varied considerably from very friendly to unfriendly WiFi not available in rooms Hotel felt a bit dated A la Carte good, buffet average Would probably rate at 3 stars not 4 Drinks and food quite expensive
Bodde her 5 netter i juni 2018

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Needs improvement
We stayed here for 5 days and were not quite happy with the service. The rooms are old even though the furniture looks modern. The see is not rough but it gets deep quite quickly so you need to watch out. The bed was uncomfortable. We were given a room that had a door connecting to the next room, so would hear pretty much everything going on the next door. When we asked for a room change because of the noise we were told that this was not an adults only hotel and asked to come back next day. When I expressed my frustration by saying we would not be spending our holiday with regular trips to the reception every day, a guy from the guest services came and talked to us. He called someone and spoke in Greek for a while after which he offered us an upgrade (!), which would be available only the next day after breakfast as the guest occupying the room would leave early morning. We went to the reception after breakfast and were shown the room by a staff member to see if we like it. The room was not cleaned as promised. Yet it didn’t feel like an upgrade as it was only larger than our room but looked older. We ended up staying in our room. The breakfast was really nice, and the staff in the restaurant tried their best to please the customers. I didn’t bother to fill the satisfaction survey we were sent on our last days as I didn’t feel that it mattered to the hotel anyway. Overall, nice food and pools but need investment and improvement in the quality of service.
Bodde her 5 netter i juni 2018

10/10 – Utmerket

frederic

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bel hôtel bien situé
Hotel bien situé à 5 minutes de la ville en voiture. La plage est sympa, les nombreuses piscines sont très bien Le petit déjeuner est génial. La thalassothérapie est jolie mais pas terrible. Les chambres sont grandes et une bouteille de vin avec des fruits sont offert à notre arrivée. L animation est discrète mais quotidienne Bref qualité prix excellent
Bodde her 4 netter i mai 2018

10/10 – Utmerket

Graham og Essex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Absolutely stunning resort, we could not believe our luck when we saw how good it was for the price we paid. Yes the gorgeous swimming pools are filled with sea water, but when they are that nice you don't really care. Then onto the breakfasts, absolutely anything you could possibly want for breakfast was on offer, all very tasty and excellently made. The evening bar was stylish and classy with some pleasant entertainment, not necessarily my cup of tea, but very nice in the background. The staff are amazing and if you needed any help, they would do anything they could do to sort it out. Will definitely be returning again!
Bodde her 7 netter i mai 2018

10/10 – Utmerket

marcela og prague

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good experiences.
Bodde her 5 netter i mai 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a really lovely week at the hotel. Great staff, picturesque setting although a very stoney beach. Perfect hotel for quiet holiday close to the pretty Kos Town
Bodde her 7 netter i september 2017