2 utendørsbassenger og solsenger
Sjekk tilgjengelighet

Anmeldelser av Giannoulis – Grand Bay Beach Resort - Adults Only

4 out of 5
Giannoulis – Grand Bay Beach Resort - Adults Only
Kolymbari, Platanias, Crete Island

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 36 av totalt 86 anmeldelser." "
Rangering på 8 − Bra. 33 av totalt 86 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 86 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 86 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 86 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Thommyt og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dette var skikkelig ferie
Svar fra Giannoulis Hotels den 1. juli 2016
Dear Thommyt, Thank you very much for your review and for your excellent rate! As we can understand you had a pleasant stay in our resort and we are really happy about it. We are looking forward to seeing you again in the near future. Best regards, The management.

8/10 – Bra

Nina og Asker, Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert feriested
Fint hotell, passer for alle, både store og små (men det er ikke stedet å dra dersom du ønsker feste natten lang, for utelivet lokalt sånn sett er ikke det helt store). Virkelighetsnære bilder av de vi har sett, hadde store forventinger før reisen, og alle ble innfridd. Merk at det er steinstrand der. Sandbunn et stykke ut i vannet (sånn ca der man ikke kan stå uten å ha hodet under vann). Fantastisk service, alle som jobber der er veldig hyggelige. Resepsjonistene var veldig behjelpelige med å bestille taxi, booke turer, og alt annet vi måtte lure på. Det er en handlegate der med noen søte, små lokale butikker, også er det en hel rekke restauranter (dersom man ikke bare vil spise på hotellet hele oppholdet). Inn til Platanias tar det ca 10 min med taxi, og vi betalte ca 18 euro en vei. Til Agia Marina kostet det rundt 25 euro, så vi fant ut at det lønte seg å gå mellom disse to stedene. Det er ikke så veldig langt, og det er mange butikker å gå innom hele veien. Mer spennende enn å sitte i taxi, da får man ikke med seg noe ;) Fra flyplassen er det rundt 50 minutter, koster ca 54 euro. Kort oppsummert er dette et flott sted, og vi kunne gjerne feriert her igjen! :)

8/10 – Bra

Einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et glimrende hotell med en fantastisk beliggenhet
Hadde visse forventninger til hotellet før avreise. Alle ble innfridd 100%. Nydelig beliggenhet, god mat og serviceinnstilt betjening. Rengjøring hver dag. Jevnt over god standard. Anbefaler alle en tur til dette hotellet. Vi skal tilbake. :)

2/10 – Forferdelig

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Vil ikke kalle det "totalrenovert i 2011"
Vi fikk tilbud om gratis bytte til nytt hotell, dette var fint. Ellers stemmer ikke beskrivelsen om Grand Bay Beach Resort. Dette var ikke et fint hotell.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our First trip to Crete, this resort was on the quite side, so if you looking to unwind and relax , this is the place. The meals were pretty good and the desserts amazing. The staff were pretty friendly although I find the bar staff at the pool could be a bit more friendlier.
Bodde her 8 netter i august 2023

8/10 – Bra

Hoi Tak

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Sandra

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Magnifique ! Vue incroyable
Bodde her 4 netter i september 2022
Svar fra Giannoulis Grand Bay Beach Resort Team den 27. sep. 2022
Dear Ms. Binette, We are extremely glad to know that you have enjoyed your stay with us. Your excellent review is both rewarding, and encouraging. We are hoping to have the chance to welcome you back once again in the future.

8/10 – Bra

Vili

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i oktober 2021

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing holiday
Bodde her 7 netter i oktober 2021

8/10 – Bra

Ofek

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel!
We very much enjoyed our stay in this hotel. Very nice hotel. Beautiful comfortable rooms with an excellent service. Make sure to make reservation the sea view.
Bodde her 3 netter i juli 2021

8/10 – Bra

Carolyn

Likte: Personale og service
great location for driving to western beaches.
This is a medium size hotel on a rocky strip of beach in a small beach town. Nice atmosphere but if crowded there is not much space between rooms, chairs on the patio or beach. Pools spaced throughout property is a nice touch. Best part was the location- good driving distance to many great western beaches. Food is okay. Servers working hard during trying times. Several restaurants nearby but not all opened back up after Covid. 3.5 stars. 4 for location.
Bodde her 6 netter i september 2020

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
You couldnt fault the staff, they were so friendly and helpful. We were aware until 4 days prior to departure that the hotel was closing. It was very quite, rooms pleasant but dated. We enjoyed our stay overall but it didnt meet expectations of a 4 star hotel
Bodde her 4 netter i oktober 2019
Svar fra Giannoulis Hotels & Resorts den 31. okt. 2019
Dear Guest, Thank you very much for your kind words about our staff members and for taking the time to provide us your feedback. We are sorry to hear that your stay at our Resort did not meet your expectations. However, the management and the staff of our resort are already informed about your notices in order to proceed with all the necessary reactions. We hope that you will give us a second chance to welcoming you again in the near future, and maybe earlier in the summer season. Best regards, The management

8/10 – Bra

Morten

Likte: Renhold, personale og service og romkomfort
Godt men ikke prangene
Hotellet ligger lidt langt ude fra Platanias, men helt perfekt hvis man gerne vil have fred og ro. Der kører busser hvert 20'ende minut ind til byen og det koster kun 1,80 Euro pr person. Hotellet er lidt slidt. Pools'ene er desværre iskolde. Morgenmaden er ok - men bestemt heller ikke mere end det. Synes ikke det er et 4 stjernet hotel, men nok nærmere et 3+
Bodde her 6 netter i september 2019
Svar fra Giannoulis Hotels & Resorts den 30. sep. 2019
Dear Mr. Morten, Thank you very much for taking the time to share your experience of your stay with us. As you mention our resort is ideal for those who looking for relaxing holidays beside the beach and under a child free environment. Taking the advantage we would like to notice that our outdoor pools are not heated and as a result, the temperature of the water is affected by the environmental conditions. The management and the staff of our resort are already informed about all of your comments, in order to proceed with all the corrective actions. We hope that you will give us the chance to seeing you again in the near future. Best regards, The management

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Men kan steeds buiten eten. Zeer vriendelijk personeel. Zeer rustig hotel.(geen animatie aan zwembad).
Bodde her 9 netter i juni 2019
Svar fra Giannoulis Hotels & Resorts den 3. juli 2019
Dear Guest, Thank you very much for your positive feedback and for choosing to spend your summer holidays here with us! As you mention our resort is an ideal choice for those who looking for relaxing holidays under a child-free environment beside the sea. We are looking forward to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i juni 2019
Svar fra Giannoulis Hotels & Resorts den 19. juni 2019
Dear Guest, Thank you very much for your review and for choosing to spend your summer holidays here with us! We hope that you had a pleasant stay here with us and that you will give us the chance to welcoming you again in the near future! Best regards

6/10 – Grei

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Basic place noting luxurious, perfect to stay a night, clean and gentle, but not a week resort.
Bodde her 1 natt i mai 2019
Svar fra Giannoulis Hotels & Resorts den 20. mai 2019
Dear Guest, Thank you very much for taking the time to share your experience of your one night stay here with us. Our resort offers plenty of services and facilities in order to provide a comfortable long or short stay under a child free environment beside the beach. We hope that you will give us a second chance to seeing you again in the near future. Best regards

8/10 – Bra

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely, quiet location and staff are very helpful. Is kept really clean and has all the facilities you need on for a relaxing holiday.
Bodde her 7 netter i mai 2019
Svar fra Giannoulis Hotels & Resorts den 20. mai 2019
Dear Sarah, Thank you so much for your kind words and for choosing to spend your summer holidays here with us! We are happy to see that you had a relaxing stay and that you enjoy our services and facilities so much! We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i april 2019
Svar fra Giannoulis Hotels & Resorts den 10. mai 2019
Dear Guest, Thank you very much for taking the time to rate us! We hope that you will give us the chance to welcoming you again in the near future. Best regards, Giannoulis Hotels & Resorts

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is right on the ocean and we had ocean view room. Spectacular! Esp compared to other hotels in the town or Kolymbari. The food was amazing!
Bodde her 4 netter i april 2019
Svar fra Giannoulis Hotels & Resorts den 10. mai 2019
Dear Guest, Thank you so much for your kind words and for the excellent scoring!! We are glad to hear that you had a pleasant stay here with us and we hope that you will visit us again in the near future! Best regards, Giannoulis Hotels & Resorts

10/10 – Utmerket

Piotr

Heaven on Earth
This place is Heaven on Earth. We had an amazing room with private pool and direct seaview. Food was amazing, service was extraordinary, everything was perfect. Definitely will come back.
Bodde her 3 netter i august 2018

10/10 – Utmerket

Darius og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experiance
Very friendly staff made us feel very welcome. The food choice was good and the deserts were great. Overall, we have enjoyed the stay. There were also live music and entertainments almost every evening.
Bodde her 7 netter i oktober 2017
Svar fra Giannoulis Hotels & Resorts den 31. okt. 2017
Dear Darius, Thank you so much for taking the time to share your experience of your stay with us and for all of your kind words and compliments! We are happy to read that you had such a pleasant stay and that you enjoy all of our available facilities and services. Regarding your notices about our TV channels and the clothes storages we would like to inform you that the management and the staff of our resort are already informed about in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Best regards.

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Hotel direkt am Strand
Wir hatten eine Juniorsuite mit Frühstück. Das Buffet war sehr reichhaltig und für jeden was dabei und man konnte bis 10:30 Uhr frühstücken, was uns sehr entgegen kam. Allerdings waren da manche Angebote wie Waffeln oder Pancakes hart, weil sie so lange warm gehalten und nicht frisch zubereitet wurden. Sonst war das Hotel eher auf all inclusive-Kunden ausgerichtet. Unsere Juniorsuite war sehr groß mit Sofa-Sitzecke und Tisch und Stühle. Auch war ausreichend Stauraum in Schrank und Kommode vorhanden. Die Betten waren groß und bequem. Die Dusche ist in der Badewanne, für ältere Personen könnte da der Ein-und Ausstieg problematisch sein. Wir hatten zwei Reklamationen (kaputter Balkonstuhl und laute Geräusche im Sicherungskasten), die ohne Probleme behoben wurden. Es gibt kostenlose einfache Liegen und Sonnenschirme am Pool oberhalb des Strandes, die aber oft schon morgens mit Handtüchern reserviert wurden. Am Strand waren genug bequeme gepolsterte Liegen und Sonnenschirme, das kostete dann pro Liege 2,50 €.
Svar fra Giannoulis Hotels & Resorts den 31. des. 2017
Dear Guest, Thank you very much for choosing to spend your summer vacations here with us and for your positive feedback. As you notice during your stay, we are always doing our best in order to provide a personal care to each of our guests. We are happy to learn that you had a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future. Best regards.

10/10 – Utmerket

Rolf og Reute

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super um sich zu erholen
Alles Personal sehr freundlich und zuvorkommend. sehr sauberer Strand und keinen Lärm
Bodde her 8 netter i september 2017
Svar fra Giannoulis Hotels & Resorts den 9. okt. 2017
Dear Rolf, Thank you very much for your review and for your preference shown in our resort. As you mention, our resort is ideal for relaxing vacations under a child free environment in front of the beach. We are very happy to read that you had such a pleasant stay and we hope that you will give us the chance to welcoming you again in the near future. Best regards,

8/10 – Bra

K from Surbiton

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Adults Only hotel right on the beach.
We had a ten night stay which was extremely relaxing and quiet. The hotel was excellently placed with a 20 second walk to the beach. The staff were very polite, helpful and efficient. Some of the rooms were allocated lie out beds next to a pool otherwise it was first come first served. The lie outs on the beach were rented out at 2.50 euros per day. We left feeling calm and relaxed with a healthy tan thrown in.
Bodde her 10 netter i august 2017
Svar fra Giannoulis Hotels & Resorts den 16. sep. 2017
Dear K, Thank you very much for your detailed review and about choosing to spend your summer vacations here with us. As you mention, our resort is ideal for relaxing vacations under a child free environment in front of the beach. We are glad to read that this was exactly what you are looking for your holidays. The management and the staff of our resort wishes you all the best and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

Raymond og Kent

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel / beach access in the area
This hotel is a lovely place to spend time and has bus pick ups outside which the local tour operators come to directly so you can survive without a car. Everyone was friendly and the week passed by seemingly too quickly.
Svar fra Giannoulis Hotels & Resorts den 28. nov. 2016
Dear Raymond, Thank you very much for your review and for all of your kind words. We are glad to learn that you had a pleasant stay here with us and we hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Svar fra General Manager den 28. nov. 2016
Dear Guest, Thank you very much for your rate. We hope that you will give us the chance to seeing you again in the near future. Best regards, The management.

2/10 – Forferdelig

Samantha og Vienna

Likte ikke: Personale og service
Awful hotel and management
Awful hotel and management. I have sent the hotel management 2 emails about the issues we encountered during our stay and they do not even bother to reply. Our main issue was we booked and paid in advance for a Beachfront Junior Suite with Sharing Pool but were given a small dark room at the back of the hotel. We were told that there were already guests in the Beachfront room we had booked and that we had to take the other room. The hotel staff were quite rude about it even though they admitted that it was the hotel's fault (although the reason for the mistake kept changing so we were not being told the truth). After I called Hotels.com for help the hotel "found" another available room for us which was bigger but still located at the back of the hotel and it also had no sea view. The hotel manager told us several times that we would receive a refund for the room mistake which was clearly a lie as the hotel has not given us any refund to this date and they do not answer my emails. This hotel has the worst customer service that I have encountered in many years.

10/10 – Utmerket

Thomas og Holzkirchen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Unser bestes Hotel
Das beste Hotel unserer 14-tägigen Kretarundreise. Super Zimmer, hervorragendes Essen, nettes Personal. Hier kann man sich wohlfühlen. Das einzig negative war ein nicht vorhandes "Do not disturb"-Schild und ein fehlender Stift beim Bewertungsbogen ;-) Ansonsten wirklich alles super!!! Würden wir sofort wieder buchen!
Svar fra General Manager den 28. nov. 2016
Dear Thomas, Thank you very much for your review and for all of your kind words and compliments. We are really sorry to hear that the “Do not disturb” flag was missing from your room. However, you should ask for one during your stay. The management and the staff of our resort wishes you all the best and they are looking forward to welcoming you again in the near future. Best regards, The management.

4/10 – Dårlig

bill

Likte: Personale og service
Just ok
The hotel itself is really a 3 star rather than a 4. The staff are excellent and could not be more accomadating. The breakfast buffet is awful. Basic and bland just like the rooms. The location of the hotel was great being near the Habour which has nice restaurants.
Svar fra Giannoulis Hotels & Resorts den 28. nov. 2016
Dear bill, Thank you very much for your review and for your feedback. We are really sorry to hear that our breakfast buffet did not meet your needs. However, most of our guests are totally satisfied from the variety and the quality of our served breakfast. We hope that your will give us the chance to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

Lynda og Tours

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Parfait pour se reposer
Nous avons séjourné dans cet Hotel 10 nuits en août 2016 avec nos deux fils de 17 et 22 ans. Nous avions réservé sur Hotel.com 2 chambres avec vue sur mer + petit déjeuner mais en arrivant on nous informe qu'il n'y a plus deux chambres de dispo comme demandé. On nous propose en contrepartie 2 suites junior avec vue sur jardin + la version all inclusive et le wifi gratuit dans les chambres. Nous avons accepté cette proposition très correcte et avons vraiment apprécié les prestations fournies. L'hôtel est exclusivement réserve aux personnes de + de 17 ans ce qui assure une certaine tranquillité et c'est très reposant. L'hôtel est situé dans une rue calme sans passage et fait face à la mer. Plage de galets très propre et accessible directement de l'hôtel. Nous avons apprécié le buffet varié et changeant chaque jour et surtout le jus d'orange pressé frais tous les matins au petit déjeuner. Le personnel est très agréable et à l'écoute. Il y a quelques restos sympas accessible à 5 minutes de marche. Seul petit point négatif : les transats avec parasol payants sur la plage de l'hôtel. Conseil : prévoir voiture de location pour visiter les environs et profiter des belles plages situées à proximité.
Svar fra General Manager den 28. nov. 2016
Dear Lynda, Thank you very much for your review and for all of your kind words. We are really proud to hear that you had such a pleasant stay here with us and that you enjoy our served dishes and especially our breakfast buffet so much. The management and the staff of our resort wishes you all the best and they are looking forward to seeing you and your family again in the near future. Best regards, The management.

10/10 – Utmerket

Shai og Israel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderfull vacation
We were 4 couples and stayed 3 nights at the hotel. On our check-in, we were welcomed by Alex and the staff and we must say that Alex was very kind and warm and gave us the best service everrr!!! The hotel was on the beach, surrounded by great restaurants in peacefull nighburhood. The hotel's main pool and the shared pool are infinity pools, magnificent view, delicious breakfast and freindly staff. Thank you for great vacation, Alex you are the best!
Svar fra General Manager den 28. nov. 2016
Dear Shai, Thank you very much for your review and for all of your kind words about our staff members. As you notice during your stay, the satisfaction of our guests is the first priority for the management and the staff of our resort and we are really happy to learn that we manage to achieve our target at your case. We are looking forward to welcoming you again in the near future. Best regards, The management.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic resort in a very peaceful Environment
The resort is about 30min drive from Chania main town or 20min from Platanias (party place). 45min taxi from airport. If you are looking for a chill stay away from all the main crowd this place is for you. Waking up each morning to the sound of the waves and direct access to pool and beach was such a nice relaxing experience. The staff was very helpful upon arrival (7am) and offered us free breakfast and guided us to chill and wait by the pool while the room was getting ready. It's not a party hotel to meet people, the age of guests are most around 60+.
view from 207 (junior suite direct pool access)
Svar fra Giannoulis Hotels & Resorts den 31. aug. 2016
Dear Guest, Thank you so much for your detailed review and for taking time to share your experience of your stay in our resort. As you mentioned, the child free environment and the location of our resort is ideal for those who are looking for relaxing vacations in front of the beach. We are glad to learn that you are totally satisfied from our available services and facilities and we will be very happy to seeing you again in the near future. Best regards, The management.

10/10 – Utmerket

Joël

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Calme et agréable
Très bon séjour dans ce très bel hotel. Acceuil et staff sympathique. Plage de galets. Le seul bémol, les cocktails du bar qui sont hors de prix, et pas très bons ! :-) A part ca, tout est très bien !
Svar fra Giannoulis Hotels den 1. juli 2016
Dear Joël, Thank you very much for your review and for your positive feedback! The management and the staff of our resort are already informed about your notice regarding our served cocktails, in order to proceed with all the necessary moves. We are looking forward to seeing you again in the near future. Best regards, The management.

8/10 – Bra

Maria og Södermanland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lugnt fint hotell
Mycket fint hotell med god mat. Tyvärr svarar de inte alls på meddelanden vilket drar ner betyget lite.
Svar fra Giannoulis Hotels & Resorts den 1. juli 2016
Dear Maria, Thank you very much for your review and for your feedback. The management and the staff of our hotel are already informed about all of your notices in order to proceed with all the necessary moves. We are looking forward to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

catherine og namur

Likte: Renhold, personale og service og romkomfort
très bel environnement et situation -plage de galets- hôtel de petite taille 75 chambres - calme- adultes only- chambre spacieuse- très bonne literie- mobilier et décoration vieillotte- tentures non consultantes- transats payant à la plage , non compris dans le all in- serviette de plage incluse- fruit et vin de bienvenu dans la chambre- excellent buffet varié et très bon- personnel très aimable-
Svar fra Giannoulis Hotels den 1. juli 2016
Dear catherine, Thank you very much for your review and for all of your kind words! We are really happy to read that you had a memorable stay in our resort and that you enjoy all of our available facilities and services. It will be our pleasure to welcoming you again in the near future. Best regards, The management.

6/10 – Grei

Stephen og West sussex

Likte: Renhold
Promised so much, delivered so little
I think the full season started the week after we arrived. Not being totally negative- ,the staff were friendly & helpful,the housekeeping first class with fresh linen every day. .. but it's a bit like trying to hold superbowl in a playpark. the Hotel was just not 4star. No armbands for all-inclusive but then asked our room number everytime. No organisation for-- mealtime seating, where to swim, where the gym or spa were .The free Wifi dropped out every 5 minutes. the swimming pools not heated Outside walkways just wooden slats, some rotten & muddy. There was also dogs in the area, & spoiled the beach a little with their mess. The food plentiful if you like processed but not good Greek food. Little variety and either bland or totally overspiced.... and the first time ever I've seen duck including the entire webbed foot! Again, for a 4 star hotel a little more effort. The soft boiled eggs at breakfast were good though. Lots of local drinks. Very good strong cocktails but the beer and the soft drinks all had a chemical taste that was unpleasant and the local bottled wine tasted corked. There were items totally out of the Hotels control, the beach and surrounding area very run down and scruffy. The bus service to Chania, reported as every 30 minutes from outside the hotel was a 15 minute hike to the far end of town and then up to an hours wait, if you're lucky and the bus is not full. The trip to Chania, however, around 60 minutes, is well worth the journey.
Svar fra Giannoulis Hotels den 13. juni 2016
Dear Stephen, Thank you very much for your review and for your preference shown in our resort to spend your summer vacations. Firstly, we would like to mention that our staff asks for the room number during the meals, just for a double check. We are really sorry about any inconvenience this policy of our resort caused to you. Moreover, taking the advantage about your notice regarding the wifi, we would like to inform that recently the internet connection of our resort, upgraded in to high speed internet broadband. Finally, the management and the staff of our resort are already informed about your notices regarding our served food, in order to proceed with all the necessary moves. We hope that you will give us the chance to welcoming you again in the near future. Best regards, The management.

10/10 – Utmerket

Claire og Bedford, UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely quiet relaxing holiday
Had a wonderful stay at this hotel. We had a junior suite on the ground floor with direct access to the pool. The room was very spacious , clean and comfortable. When we arrived we had a complimentary bottle of wine and a fruit bowl in our room. Directly outside our room was a balcony with table and chairs with stairs leading down to the edge of the pool. We had our own sunbeds so there was no need to rush down early to get a sunbed. At the end of the pool there is a bar that you can swim up to and the sea is just on the other side of the pool so while you lie by the pool you can hear the waves crashing on the beach. The beach is pebbly but there are sunbeds if you want to lay there. There is very little to do in the immediate area but if you are looking for a quiet relaxing holiday this is a lovely hotel to go to. There is a monastery that you can visit and a handful of shops so if the weather isn't great and you can't really sunbathe then you may need to travel a little further to find other things to do. The meals were lovely with lots of choice. We were all inclusive and you can have beer, wine, local spirits, cocktails and soft drinks. The staff were really friendly and helpful and we had a really lovely time.
Svar fra Giannoulis Hotels & Resorts den 7. mai 2016
Dear Claire, Thank you very much for your detailed review and for your feedback. The opinion of our guests is very important for us in order to upgrade our services to the highest level. As we can understand, you had memorable vacations in Crete, and we are really glad to learn that your stay in our hotel was a part of it. Thank you very much once again for all of your kind words and compliments about our staff members and our services and facilities. We are looking forward to welcoming you again in the near future. Best regards, The management.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Giannoulis Hotels den 28. apr. 2016
Dear Guest, Thank you very much for your excellent rating. We are looking forward to welcoming you again in the near future. Best regards, The management.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ruhiges Hotel direkt am schönen Strand
Das Hotel ist an einem schönen Plätzchen, direkt am wunderschönen Strand . Die Gäste waren großteils Ü70 . Leider waren wir vom Essen etwas enttäuscht Die Zimmer sind sauber, Badezimmer auch, das Personal sehr nett und zuvorkommend.
Svar fra Giannoulis Hotels & Resorts den 5. nov. 2015
Dear Guest, Thank you very much for your review and for your feedback. Our daily menu based on international and Greek cuisine in order to meet the needs of most of our guests. Of course there are available Greek dishes daily and we are really sorry to read that you are not satisfied from the variety of them. However, the management and the staff are already informed about your notice in order to proceed with all the necessary moves. We are looking forward to seeing you again in the near future. Best regards, The management.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sublime hotel
Nous avons passé 5 jours dans ce magnifique hôtel, rien à dire digne d'un 5 étoiles. Hôtel les pieds dans l'eau, Service au petit soin, nourriture de qualité et varié pour une formule all inclusive. Quartier agréable. Rien à dire la perfection.
Svar fra Giannoulis Hotels den 9. okt. 2015
Dear Guest, Thank you so much for your compliments and for the excellent rate! We are glad to read that you had a pleasant and memorable stay at our resort. It will be our pleasure to welcoming you again in the near future. Best regards The management.

10/10 – Utmerket

David og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great low-key break
Stayed here for 5 nights on a short break. Booked a junior suite with shared pool, and the room was great. Comfy bed, a patio with sun loungers overlooking the pool and beach. The all inclusive buffet was better than I was expecting and the staff were friendly and helpful. There isn't much else going on in Kolymvari so if you want night life etc perhaps better try somewhere else. But if you're after a relaxing break then this offers great value and a nice, small hotel atmosphere.
Svar fra Giannoulis Hotels den 9. okt. 2015
Dear David, Thank you very much for your review and for all of your kind words. As you notice, our resort is ideal for relaxing holidays in front of the beach. We are looking forward to welcoming you again in the near future. Best regards The management.

10/10 – Utmerket

David og Walsall

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic views
Superb views. Was allocated incorrect room but was sorted out next day and given free upgrade to ultra all inclusive. Food was great but could have been warmer. Overall had a fantastic stay and would not essitate returning
Svar fra Giannoulis Hotels den 9. okt. 2015
Dear David, Thank you very much for your review and for all of your notices. We are really proud about we managed to provide you a pleasant stay at our resort. It will be great if you give us the chance to seeing you again on your next visit at Crete. Best regards The management.

10/10 – Utmerket

Ciccio

Likte: Renhold, personale og service og romkomfort
Dommage
Nous avions réservé 14 jours dans cet hôtel 4* (Grand Bay Beach Resort) que nous convenait pour notre séjour, à 300 m. du village. Chambre réservée avec vue mer. Mais après 6 jours, on nous a fait comprendre que notre chambre ne correspondait pas à notre réservation et qu'il fallait qu'on déménage. Soit dans une chambre moins agréable ou alors dans une chambre dans leur hôtel 5* (Cavo Spada Luxury Resort), avec un confort amélioré, situé à 2 km. plus loin que le centre du village. Heureusement que nous avions loué un véhicule... Bien que nous leur avons proposé de payer une plus value pour rester dans notre chambre ou équivalent, cela ne nous a pas était possible. Ce qui nous a étonné par la suite, c'est d'avoir rencontré plusieurs résidents de l'hôtel précédent dans le nouvel hôtel. Avec comme excuse des responsables : problèmes d'intendance... Par contre ce serait avec un grand plaisir que nous retournerons 14 jours au (Grand Bay Beach Resort). Et cela pour le séjour complet. Cordiales salutations. Yvan Zago

4/10 – Dårlig

Isabelle og Luxemburg

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Leider enttäuscht
Das Hotel entspricht bei weiten keine 4 Sterne. Müsste dringend renoviert werden. Badezimmer alle Sanitärgeräte wie Toilette, Toilettenbürste Dusche etc sehr sehr schlimmen Zustand. Personal jung, man sah dass sie keine Lust zum Arbeiten hatten. Weg zum Stand unzumutbar.... Poolbar war oft nicht besetzt.. Keine Abendanimation ausser donnerstags immer dasselbe Programm.
Svar fra Giannoulis Hotels & Resorts den 9. okt. 2015
Dear Isabelle, Thank you very much for taking time to review us, as the feedback of our guests is very important for us in order to upgrade our services to the highest level. We are looking forward to welcoming you again in the near future. Best regards

8/10 – Bra

PANAGIOTIS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Giannoulis Hotels den 9. okt. 2015
Dear PANAGIOTIS, Thank you very much for your rate! We are looking forward to seeing you again in the near future. Best Regards, The management.

8/10 – Bra

James og Austin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean hotel with friendly, helpful staff
Overall this hotel was more than adequate. We spent very little time there - checked in after midnight, spent the entire next day off prem at Elafonisi, and checked out super early the next morning - so can't really comment too much on stuff to do at the resort. Bed was comfy, and the room was clean. The staff was really cool and had kept some food ready for us the night we showed up late and prepared a breakfast for us the morning we had to leave early. The weather was really windy, and so the bay/beach outside the hotel was really rough, not really swim-able. not sure if it's like this the whole year, but aside from the bay it was an hour by bus minimum to the next beach. Just FYI in case you're traveling to Crete for beaches. Also the neighborhood outside the resort was a little run down. If you go, definitely hit Elafonisi; I have never seen water that clear. It was literally like a swimming pool.
Svar fra Giannoulis Hotels den 9. okt. 2015
Dear James, Thank you very much for your review and for all of your kind words. We are sad to read that during your stay the weather was windy, but taking the advantage we would like to notice that this happens only a few days during the summer season in the area. It will be our pleasure to seeing you again at our resort and for more staying days. Best regards The management.

10/10 – Utmerket

Davide og Milano

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relax!!!
Tranquilità, relax e mare i grandi protagonisti di questo hotel. Le foto rispecchiano al 100% la struttura veramente a due passi dal mare. Cibo buono, vario e abbondante e soprattutto sempre consumato fronte mare. Staff disponibile ed efficiente. Appena arrivati ci hanno fatto l' upgrade per la Jr Suite avendo prenotato una standard vista mare. Per chi vuole rilassarsi il top.
Svar fra Giannoulis Hotels & Resorts den 16. sep. 2015
Dear Davide, Thank you very much for your lovely review and for taking time to share your experience of your stay at our resort. As you notice, our resort is the ideal for travelers who looking for relaxing vacations one step away from the beach. We are looking forward to welcoming you again on your next visit at Crete. Best regards, The management.

10/10 – Utmerket

Victoria og Florida

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel rating is real 4 star
Private beach, nice stuff. Very sloooow WIFI, needs improvement badly. Beside that everything OK!
Svar fra Giannoulis Hotels & Resorts den 16. sep. 2015
Dear Victoria, Thank you very much for your compliments and for the excellent scoring. Regarding your comment about the Wi fi internet connection, we would like to inform you that we are already proceed with the necessary updates of our systems and everything works fine. We are looking forward to welcoming you again in the near future. Best regards, The management.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing
very relaxed, amazing staff, enough to do if you didn't want to stay by the pool. Food was ok but lots of Greek food which was lovely, loads of choice.
Svar fra Giannoulis Hotels den 16. sep. 2015
Dear Guest, Thank you very much for your kind words and for the excellent scoring! We are really proud about we managed to provide you a pleasant and a memorable stay. It we will be our pleasure to seeing you again in the near future. Best regards, The management.