Utendørsbasseng, bassengparasoller og solsenger

Anmeldelser av Domes Zeen Chania, a Luxury Collection Resort, Crete

5 out of 5

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 88 av totalt 109 anmeldelser." "
Rangering på 8 − Bra. 16 av totalt 109 anmeldelser." "
Rangering på 6 − Grei. 5 av totalt 109 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 109 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 109 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2022
Svar fra The Management Team den 29. mai 2022
Dear Michael, Thank you for taking the time to excellent rate us regarding your recent stay at the Domes Zeen Chania, a Luxury Collection. We look forward to welcoming you again whenever you visit Crete. Kind Regards, The Management Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra!
Nydelig opphold på et moderne, fresht og fint hotell. De hotellansatte var svært serviceinnstilt, frokosten hadde både sunne og tradisjonelle alternativer. Vi hadde et eget basseng utenfor rommet som var en frisk måte og kjøle seg ned på. Kunne godt vært oppvarmet men utover det mye value for pengene.
Bodde her 8 netter i april 2022
Svar fra The Management Team den 29. mai 2022
Dear guest, Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your recent stay and for providing your excellent feedback. Providing legendary hospitality experience is our number one priority and we are glad you had this experience. Once again, thank you and we hope to serve you again whenever your travels bring you back to Chania. Best Regards, The Management Team

10/10 – Utmerket

Marianne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i juli 2019

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay, convenient for Chania, a 20 minute walk along a rough track. Private area in front of the room excellent. No towels policy left on loungers round the pool a revelation and worked brilliantly against those who like to sneak down at 7am to get the best pool seats
Bodde her 7 netter i mai 2024
Svar fra Management Team den 25. mai 2024
Dear Peter,Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay and found our location convenient for exploring Chania. It's great to know that you appreciated the private area in front of your room and our no-towels policy around the pool. We're glad it contributed to a more enjoyable and fair experience for all our guests.We look forward to welcoming you back soon!Best regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Janet

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed for 4 nights at this beautiful property in May. During our stay, our tire on our rental car had gone flat and the staff/team at Domes Zeen went above and beyond to make sure that it was resolved with the company (without us even asking). They also had their service/maintenance department come and take a look. The food and service was amazing. We were greeted with a complimentary bottle of wine in the room along with some cookies. The buffet was phenomenal- plenty of options ranging from meats, eggs, cheese, fruit, yogurt, coffee, mimosas. An additional benefit was that their lobby provides (at no additional cost) some snacks and wine/beer/drinks throughout the day - and you can watch the sunset with a glass of wine from the lobby! The grounds were very well maintained and the room was stunning. Every day they would do turn down service and bring bottles of water to our room. Close enough of a walk from old town Chania but it is a bit of a distance - maybe 15-20 min walk. It’s worth walking to the old town and not driving as parking may be tough in town. Enough restaurants nearby the hotel as well as some grocery shopping / dessert shops. Overall I would highly recommend staying here!
Bodde her 5 netter i mai 2024
Svar fra Management Team den 21. mai 2024
Dear Janet,Thank you so much for your wonderful review! We are delighted to hear that you had such an enjoyable stay at Domes Zeen Chania, a Luxury Collection Resort.We are especially pleased that our team was able to assist with your rental car issue promptly and efficiently. Providing exceptional service is our top priority, and it's heartening to know our efforts made a positive impact on your stay.We’re thrilled you enjoyed the food, including the variety and quality of our buffet, as well as the complimentary snacks and drinks in the lobby. It’s great to hear that you appreciated the little touches like the complimentary bottle of wine, cookies, and our daily turn-down service.It's fantastic that you found the grounds well-maintained and the room stunning. We strive to create a beautiful and comfortable environment for our guests. We're also glad you found the location convenient for exploring old town Chania and enjoyed the local dining and shopping options.Thank you for your high recommendation. We look forward to welcoming you back to our beautiful property in the future!Warm regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Phenomenal resort with amazing rooms and amenities. Excellent staff. We loved everything about it. Difficult to find - road into the resort is a weird alleyway that is not representative of the high end resort.
Bodde her 3 netter i mai 2024
Svar fra Management Team den 21. mai 2024
Dear Rebecca,Thank you for your fantastic review! We are thrilled to hear that you loved everything about your stay, from the amazing rooms and amenities to our excellent staff. Your kind words mean a lot to us.We apologize for the difficulty you experienced in finding the resort. We understand that the road leading to our property can be a bit misleading. Please rest assured, we are actively looking into ways to improve signage and directions to make the arrival experience smoother for our guests.We appreciate your feedback and hope to welcome you back for another phenomenal stay soon.Warm regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Rozie

Reiste med partner
Likte: Renhold og fasiliteter
Wonderful place! Loved being on a resort but easily walking to town! Also there is an amazing running path right out the door that made me thrilled!
Bodde her 3 netter i mai 2024
Svar fra Management Team den 16. mai 2024
Dear Rozie,Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed the convenience of our location and the nearby running path. It's great to know that these features helped make your stay even more enjoyable.We look forward to welcoming you back soon for another thrilling visit!Warm regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Peter og Budapest

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An absolute perfect place to stay before the season! Very rich breakfast and we have got an upgrade to a room with a sea view. The staff were young and extremely nice and professional! The whole place was a botanical garden with bungalows nicely talen care. The pool was really big and relaxing… nice connected beach though not sandy Beautiful holiday!
Bodde her 8 netter i april 2024
Svar fra Management Team den 6. mai 2024
Dear Peter,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us, especially the upgrade to a sea view room and our extensive breakfast offerings. Our staff will be delighted to know that their efforts to make your stay pleasant were appreciated. We’re also glad that you enjoyed the botanical garden ambiance and our pool facilities. Thank you for choosing to stay with us and we hope to welcome you back for another beautiful holiday soon.Best Regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Cornelia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Greatest
Bodde her 3 netter i april 2024
Svar fra Management Team den 6. mai 2024
Dear Cornelia,Thank you for leaving a review! We’re glad you took the time to give us feedback, and we hope you had a pleasant experience with us. Looking forward to welcoming you back soon!Best Regards,Sophia DamavolitiGuest Services Manager

10/10 – Utmerket

Stephan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nicely designed Family Resort
Great resort for families, nice pool, nice rooms, friendly staff.
Bodde her 8 netter i oktober 2023

10/10 – Utmerket

Nora

Bodde her 6 netter i oktober 2023
Svar fra The Management Team den 26. okt. 2023
Dear Nora,Thank you for staying with us this summer and for taking time to excellent review us. We all hope to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

8/10 – Bra

Armin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr kleiner Aussensitzplatz - Tropical Villa. Strand nur durchschnittlich. Pool wohl nur für Kinder gedacht ...
Bodde her 2 netter i oktober 2023
Svar fra The Management Team den 26. okt. 2023
Dear Armin,Thank you for your generous review and constructive comments regarding your recent stay at the Domes Zeen Chania, a Luxury Collection.Every single word has been shared with the Head of Departments and taken into serious consideration.Thank you for staying with us and we hope to welcome you back soon.Cordially,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Eveline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved our stay
Beautiful grounds, excellent service, and we love the cats
Bodde her 4 netter i september 2023
Svar fra The Management Team den 6. okt. 2023
Dear Eveline,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent feedback. We are thrilled to receive such a positive feedback. Our team works diligently to provide exceptional service, so we are delighted to see that you enjoyed your time here. It was our pleasure having you as our guest, and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel wonderful staff
Bodde her 7 netter i september 2023
Svar fra The Management Team den 6. okt. 2023
Dear Andrew,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent feedback. It was our pleasure having you as our guest, and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

NICOLLE

Reiste med partner
Likte: Fasiliteter
Beautiful property! Great concierge service and wonderful hotel staff!
Bodde her 3 netter i september 2023
Svar fra The Management Team den 1. okt. 2023
Dear Nicolle,Thank you for staying with us this summer and for taking the time to excellent review the Domes Zeen Chania, a Luxury Collection. We are all looking forward to welcoming you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Russell

Bodde her 2 netter i september 2023
Svar fra The Management Team den 25. sep. 2023
Dear Russell,We would like to thank you for taking your time to excellent rate our property. Scores like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

LUC

Bodde her 3 netter i september 2023
Svar fra The Management Team den 23. sep. 2023
Dear Luc,Thank you for choosing the Domes Zeen Chania, a Luxury Collection for your stay and for sharing your excellent score. Thank you for being with us and we look forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Revi

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Design
Bodde her 2 netter i september 2023
Svar fra The Management Team den 19. sep. 2023
Dear Revi,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Your fantastic feedback has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

atsu og Long Island City

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The resort was perfect for our family of five with young kids. The service was top and the property was excellent. We had breakfast, lunch and dinner at the property for three days of our one week stay and was excellent. Wonderful menu and everything was fresh and delicious. I would recommend for a family vacation! But, won't recommend for adults only vacation. It wouldn't be relaxing with so many kids around at the property.
Svar fra The Management Team den 16. sep. 2023
Dear atsu,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback! All your kind words have been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Kind regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Jasmine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here was amazing. Everyone was so genuinely kind and took pride in their work. We didn’t have any stress the entire time. They were more than willing to help us plan our time and had even been very communicative before our arrival so that we could get a better idea of what our plans were. The rooms were excellent. Plenty of space and amenities, and very clean/quiet. The whole resort was very calm and peaceful. They also had a couple of incredibly talented musicians/singers come and perform during dinner. My husband and I stayed after dinner to hear the rest of their set because they were that good. Loved this place.
Bodde her 5 netter i september 2023

10/10 – Utmerket

Racha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2023
Svar fra The Management Team den 6. sep. 2023
Dear Racha,Thank you very much for staying with us and taking the time to excellent review us.We will be more than glad having you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Hana

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Can't wait to go back! :)
The staff, facilities and everything as absolutely amazing! On Day 2 of our stay, we started having mild noises from the AC. Rather than trying to fix it, they actually upgraded our room for the rest of our stay. A huge shout out goes to Marina from the concierge team. She was amazing at recommending activities and restaurants throughout our stay! Would definitely recommend this place and come here again!
Bodde her 6 netter i juli 2023
Svar fra The Management Team den 4. sep. 2023
Dear Hana,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Victoria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic experience! Exceptional service, beautiful new property. Highly recommend
Bodde her 5 netter i august 2023
Svar fra The Management Team den 30. aug. 2023
Dear Victoria,Thank you for taking time to excellent review your recent stay at the Domes Zeen Chania, a Luxury Collection.It was a pleasure having you and hope to welcome you back soon for another great experience.Kind regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Marcus

Bodde her 6 netter i august 2023
Svar fra The Management Team den 29. aug. 2023
Dear Marcus,Thank you for taking time to excellent review the Domes Zeen Chania, a Luxury Collection.It was a great pleasure having you with us this summer and hope to welcome you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Noémie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bel hôtel aux prestations haut de gamme, décoré avec grand soin. Les chambres sont d’une très belle taille et la piscine commune également. La nourriture est excellente. Le personnel est irréprochable. Un espace piscine adult only serait un plus, car pour les couples qui recherchent le calme, il y a beaucoup d’enfants dans la piscine. Je conseillerai donc d’opter pour une suite avec piscine pour les personnes ne souhaitant être au calme.
Bodde her 4 netter i august 2023
Svar fra The Management Team den 24. aug. 2023
Dear Noemie,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible service! The best hotel to stay in chania!
Bodde her 5 netter i august 2023
Svar fra The Management Team den 11. aug. 2023
Dear Maria,On behalf of the entire hotel team, I would like to thank you for taking the time to excellent rate your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive positive feedback, particularly when it comes from those who matter the most – you! Your fantastic score has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent resort with a relaxed vibe but exquisite service. More-or-less walkable into Chania, good facilities, and considerate touches. Probably the best place we’ve stayed in Crete.
Bodde her 2 netter i august 2023
Svar fra The Management Team den 8. aug. 2023
Dear estimated guest,Thank you very much for your excellent review online regarding your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Was a great pleasure having you and wish to welcoming you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Charles

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra The Management Team den 6. aug. 2023
Dear Charles,Thank you very much for taking time to excellent review the Domes Zeen Chania, a Luxury Collection online.It was a great pleasure having you as our valuable guest.We wish to have you back very soon.Kind regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Dalia

Bodde her 3 netter i juli 2023
Svar fra The Management Team den 24. aug. 2023
Dear Dalia,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

8/10 – Bra

Keith

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
30 min walk to city center. We had breakfast few times and dinner once at hotel restaurant was ok. Had bottle of wine in room for welcome gift no bottle opener had to ask twice for one, didn’t end up getting to drink it. Pool and beach had to make up your own chairs. Had to ask for water. Nice private beach area. Overall lovely property.
Bodde her 4 netter i juni 2023
Svar fra The Management Team den 10. juli 2023
Dear Keith,On behalf of the entire hotel team, I would like to thank you for taking time to generous review your recent experience with us at Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive a positive feedback, particularly when it comes from those who matter the most – you! Your kind feedback has been shared with the whole Team, as a way of celebrating the great guest experiences we delivered.We apologize for any inconvenience with the bottle opener. The comment has been shared with the Food & Beverage Manager for future improvement.Once again, I appreciate you stayed with us and we hope to welcome you again soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Branden

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Stay!
Bodde her 11 netter i juni 2023
Svar fra The Management Team den 7. juli 2023
Dear Branden,Thank you for taking time to review your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Thank you for staying with us and we hope to have another chance to welcome you here.Best regards,Sophia Damavoliti Guests Relations Manager

8/10 – Bra

Michael

Bodde her 3 netter i juni 2023
Svar fra The Management Team den 6. juli 2023
Dear Michael,Thank you for taking time to review your recent stay with us at the Domes Zeen Chania, a Luxury Collection.Thank you for staying with us and we hope to have another chance to welcome you here.Best regards,Sophia DamavolitiGuests Relations Manager

10/10 – Utmerket

Markus

Bodde her 2 netter i juni 2023
Svar fra The Management Team den 28. juni 2023
Dear Markus,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Bjorn

Bodde her 5 netter i juni 2023
Svar fra The Management Team den 28. juni 2023
Dear Bjorn,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Melysa

Bodde her 3 netter i juni 2023
Svar fra The Management Team den 21. juni 2023
Dear Melysa,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We all hope to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, for another great experience.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Madhu og Lexington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very relaxing vacation with wife and 2 teenagers. Excellent rooms with very ci table beds.
Bodde her 2 netter i juni 2023
Svar fra The Management Team den 21. juni 2023
Dear Madhu,We would like to thank you for taking your time to excellent review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

8/10 – Bra

Lion

Bodde her 7 netter i mai 2023
Svar fra The Management Team den 28. juni 2023
Dear Lion,We would like to thank you for taking your time to generous review our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

DREW

Bodde her 7 netter i mai 2023
Svar fra The Management Team den 1. juni 2023
Dear Drew,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We are very pleased to know you overall enjoyed your stay with us and our aspects!We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Danette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra The Management Team den 29. mai 2023
Dear Danette,We would like to thank you for taking your time to excellent rate our property. Feedbacks like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours. We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Oliver

Bodde her 4 netter i mai 2023
Svar fra The Management Team den 24. mai 2023
Dear Oliver,We would like to thank you for taking your time to excellent rate our property. Scores like yours is our driving force towards our ultimate goal, which is to provide exceptional services to every single guest ofours.We would welcome the opportunity to welcome you at Domes Zeen Chania, a Luxury Collection again, in future, where we would try our very best to create again the best memories for you.Best Regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

CAROL

Bodde her 8 netter i mai 2023
Svar fra The Management Team den 15. mai 2023
Dear Carol,Thank you very much for taking your time to excellent rate your recent stay at Domes Zeen Chania, a Luxury Collection.We are delighted to see how you enjoyed the efforts of our associates.It was a great pleasure having you with us and are looking forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful location surrounded by sea and mountains. The staff were truly friendly and welcoming.
Bodde her 7 netter i april 2023
Svar fra The Management Team den 3. mai 2023
Dear James,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It was a pleasure having you here and we hope to welcome you back soon and offer you another nice experience.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Alex

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall very nice private option. Beautiful hotel with modern rooms. Staff very courteous. Very quiet and peaceful environment at time of our visit. On the con side, Access road was difficult to find as it’s a side street. lots of walking up and down stairs to get to your room. Having a rental car was very helpful as it’s about a 10 minute drive to Chania’s sites. Adjacent lots are undeveloped and unsightly.
Bodde her 3 netter i april 2023
Svar fra The Management Team den 3. mai 2023
Dear Alex,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.Thank you also for all your kind comments on Staff and Rooms. We are happy indeed to read that overall you find us very nice.It was a pleasure having you here and we hope to welcome you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

andy

Bodde her 10 netter i april 2023
Svar fra The Management Team den 3. mai 2023
Dear Andy,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It was a pleasure having you here and we hope to welcome you back soon and offer you another nice experience.Best regards,Sophia DamavolitiGuest Relations Manager

8/10 – Bra

Eric

Bodde her 7 netter i april 2023
Svar fra The Management Team den 15. mai 2023
Dear Eric,Thank you very much for taking your time to generous rate your recent stay at Domes Zeen Chania, a Luxury Collection.We are delighted to see how you enjoyed the efforts of our associates.It was a great pleasure having you with us and are looking forward to welcoming you back very soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Hanna

Bodde her 4 netter i april 2023
Svar fra The Management Team den 23. apr. 2023
Dear Hanna,On behalf of the entire hotel team, I would like to thank you for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your excellent score has been shared with the whole Team as a way of celebrating the great guest experiences we delivered.Once again, thank you for staying with us and we hope to welcome you again soon.Sincerely.Sofia DamavolitiGuest Relations Manager

6/10 – Grei

Rachel

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Pros - Room set up is good, with two children they top and tailed which worked well - Good kids club we used a couple of times with very good staff who engaged our children - Very cool hotel design - Quick transfer from the airport just 30 mins Cons - The pools aren't heated - had we known this we'd probably have chosen a different resort - Only one restaurant which was very busy, noisy, and the service was incredibly slow between courses - Cleaning wasn't really up to scratch for a 5* hotel, often parts of our bathroom were missed as in communal areas - It's on a very steep site, a couple of times we asked for a golf buggy as it can be a challenging walk and the wait was 30 mins - Power didn't work in our room twice, and we were offered a very limited apology for the inconvenience - It's quite remote and with limited things to do at the hotel would recommend a hire car to explore the island
Bodde her 7 netter i april 2023
Svar fra The Management Team den 18. apr. 2023
Dear Rachel,Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the experience we provide to our guests.Your shared review has brought to my attention that during your stay, we fell short of meeting your expectations. Your comments have been shared with our teams who join me in offering not only our sincere apologies for the shortcomings of your experience, but our commitment to resolving these issues in order to improve our attentiveness.First and foremost, our Front Office Manager, Restaurant Manager and Housekeeping Manager have been informed about all your comments individually and shall all commit to resolving these issues with their Teams in order to improve our hospitality and attentiveness for the future.Although we fell short of meeting your expectations during your stay, if your travels bring you back to Crete we truly hope to have the opportunity to welcome you, so we can deliver the guest experience you deserve.Once again, thank you for your constructive feedback.Kind regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Ilmi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk god service, svært god standard og kvalitet på alle fasiliteter. Smakfullt design på rom og fellesarealer.
Bodde her 7 netter i mars 2023
Svar fra The Management Team den 16. apr. 2023
Dear Ilmi,Thank you very much for taking time to excellent review your recent stay at Domes Zeen Chania, a Luxury Collection.Thank you also for the nice comments on the service, quality and overall experience.It was a pleasure having you and we hope to welcome you back soon.Best regards,Sophia DamavolitiGuest Relations Manager

10/10 – Utmerket

Damon

Bodde her 3 netter i april 2023
Svar fra The Management Team den 11. apr. 2023
Dear Damon,Thank you for taking the time to excellent review your recent stay at the Domes Zeen Chania, a Luxury Collection.It is always encouraging to receive such a positive score, particularly when it comes from those who matter the most – you! Thank you for staying with us and we hope to welcome you again soon.Kind regards,Sofia Damavoliti Guest Relations Manager