3/5 – Grei
Jennifer og Carnelian bay
Reiste med partner
2 jan. 2021
After check in and Upon arriving tour room, when I walked up I noticed the lights were left on, the television was on and the window blinds where all the way open....in my experience, all the above would be turned off and he blind down and shut. In addition I have stayed in one of these queen studios before and it has a small couch and coffee table. This room only had two regular chairs you would use in a dining room and no table whatsoever.
I was uncomfortable with this so I returned to the desk to request a different room. The front desk agent was polite and put us into a different room without any issues. She even upgraded us to a regular king suite, Which was much larger and had the furniture I had expected in the previous room. The room was spacious so that was nice. However, the heater in the main room did not work and so it was very cold in the space. Also the bathroom was not stocked with any extra toilet paper and the roll hanging was less then half, so we ended up running out by the time we left. Also, the over head light/fan in the bathroom was leaking water and there was a puddle in the floor when we got there. This room was on the 2nd floor so kinda strange the light was leaking.
We stay here out of convenience of location more then the cleanliness and ability to be on point with amenities.
Next time we stay I will be checking the room to make all the boxes have been checked.
If they want to be a low grade hotel then they should charge low grade.
Bodde her 1 natt i desember 2020