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Anmeldelser av Best Western Gold Country Inn

2.5 out of 5
Best Western Gold Country Inn
972 Sutton Way, Grass Valley, CA

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 328 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 362 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 175 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 59 av totalt 1005 anmeldelser." "

8,0/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tonja

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I have stayed at this hotel for work. It has been a great, clean, reasonable priced option as a place to return to each night. It is great to have the breakfasts included and available so early. Nice to have a bakery and grocery store across the street. I will continue to stay here when I am travelling for work in the area.
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Jim

Likte ikke: Renhold og personale og service
This is the hospitality industry. While the young man at the front desk was efficient, he seemed less than happy to see us checking in at 9:15pm. Once we found a parking a space (challenging), we found our room less then clean. The table between the beds had not been cleaned, guessing soda cans as when we cleaned it, it was sticky. The bathroom had hair, too personal to mention that required cleaning. Thankful for our sanitizing wipes. In the morning, discovered the shower had no curtain. Called the front desk to ask if it was a “fancy” shower that did not require a curtain. “No”. We were on a timeline to get to a memorial service. Called to follow up on our request, when maintenance came and installed the shower curtain. Upon our return that evening, again, finding parking was a challenge. In the morning, checking out, spoke with a clerk at the front desk and asked that a manager call us regarding our concerns. At $200.00/night, we at least expected a clean room and shower curtain. After a week without a return call, followed up again and still no call. Gold Country Inn, you are not a good representative of The Best Western brand, given our experience.
Bodde her 2 netter i mai 2024
Svar fra eddin den 14. mai 2024
We're sory for the inconvenience that we may have caused you. We get great reviews from expedia.

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice clean and quiet..
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Daniel og tollhouse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place
Bodde her 1 natt i mai 2024

6/10 – Grei

Fred

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
No hot water and no parking
Bodde her 1 natt i mai 2024

8/10 – Bra

Tonja

Bodde her 2 netter i mai 2024

8/10 – Bra

James

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Mark

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk was very polite & helpful
Bodde her 1 natt i april 2024

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay as always
Bodde her 3 netter i april 2024

2/10 – Forferdelig

Raymond

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
W hen I shopped for hotels and prices your site said the price was 84.00. when I reserved the room it turned out to be 142.00. I have always liked expedia, but I don't expect to use it again.
Bodde her 1 natt i april 2024

8/10 – Bra

Thomas

Reiste med partner
Likte: Renhold og personale og service
Pool area looked aged and hot tub was out of service…parking was limited from construction workers having a party/ happy hour… however it did settle down to a quiet evening on my end…the breakfast was very generous and nicely coordinated…
Bodde her 1 natt i april 2024

8/10 – Bra

RUBI

Likte ikke: Personale og service
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Susan

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room wasn’t ready until 420. Check in was 3:00. I had to go sit in my car for 1 hour and 20 minutes. It was horrible and I will NOT ! Go to another Best Western again. I will tell all my friends not to go to one either. Horrible place
Bodde her 1 natt i mars 2024

8/10 – Bra

Kris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tabitha

10/10 – Utmerket

Jamie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great for a nights stay when visiting family in the area. The breakfast was great
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kenneth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Linda

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We felt the complex was dated and our room had hair in bathroom and shower, glass rings on furniture so we chose not to eat their breakfast due to being worried about cleanliness. In addition, the clerk would not check us in 20 minutes before check in time without charging extra even though the room was ready so I sat in the lobby looking at her for 30 minutes. If this is BW policy I am not sure we will continue to book rooms there. We were totally disappointed.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Esther

Friendly receptionist
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Chris

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No problems
Very comfortable room
Bodde her 1 natt i februar 2024

10/10 – Utmerket

lana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommend
Front desk was very responsive to requests for blankets, towels, taking trash away. I was here for 4 nights due to power outage in my area. It was quiet in my room, neighboring guests were quiet though this is a pet friendly motel. I was working all day online and had no issues or loud noises interrupting me. My room was clean, stocked with plenty of towels. The king bed was VERY comfortable!!! This is not a luxury hotel but basic amenities, cleanliness, staff responsiveness and friendliness were great. No complaints.
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

Brandi

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Did not stay here after I checked in
I never stayed here because it was extremely dirty . When I arrived they said i needed to wait 40 min , to get the room . i took pictures upon arrival and told them I didn’t want to stay there . The room looked like it had been living in and they just put new bedding sheets but there was hair in the drains , soap scum and the toilets and drawers were dirty . It was disgusting.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Christopher

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very Happy with my stay
For the last few months I was staying at a local motel, and everything was just okay. But the housekeeping on my last 3 visits were lacking. This time I tried Best Western, and I will be staying here from now on. By the way, I have stayed at Best Western motels all over California, and I have never had a bad experience.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jessica og HOPLAND

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Edith

Likte: Renhold og fasiliteter
Bodde her 2 netter i desember 2023

8/10 – Bra

Barbara

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I see a lot of mixed online reviews for this hotel, and I can honestly say we had a comfortable 4-night stay with our small dog. The first night we were placed in a less optimal room (on the back of the property, near the highway) but when we requested a room change we were placed in a more updated space with a better heater and bathroom. It made a world of difference, and I think this is why some people have great things to say about this property and others are less enthused. The breakfast was great! The entire staff was very friendly! It was very convenient, with lots of grass, for our dog. I would not hesitate to stay here again.
Bodde her 4 netter i desember 2023

4/10 – Dårlig

Beth

Reiste med partner, Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Worst hotel I've stayed in for a very long time. Room was small and so shabby. Unpleasant smell of very strong Clorox when we came in. Sink and tub were clogged. Very thin blanket so I was cold at night. Outside of Hotel looks nothing like the photo. Bottom of bed was plywood not even covered. What I've seen at Best Western is that if you book through Expedia they treat you badly and give you the worst room available. The hotel was empty and they were not willing to move us to a better room saying they can't since we booked through Expedia. I'm staying at a la Quinta tonight and they had no problem giving me a better room.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

James Michael

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Heater was very noisy and ran off and on every couple of minutes all night long.
Bodde her 1 natt i desember 2023

6/10 – Grei

Nicholas

Bodde her 3 netter i desember 2023

8/10 – Bra

Lanette

Bodde her 1 natt i desember 2023

6/10 – Grei

Dinah

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
It was good for average families with kids,but the small fridge is not cooling that much
Bodde her 2 netter i desember 2023

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
It was just ok
Room was dirty and the cleaning supplies were still in the room. There were also spiders in the room with webs and everything
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Cathleen

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Inside door where lock is dirty
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Sarah

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
just what we needed
We stayed here while visiting Nevada City, and this Best Western was convenient for both towns. The free breakfast was excellent with a variety of choices of proteins. We also liked that there was a comfortable chair in the room with an ottoman!
Bodde her 1 natt i desember 2023

4/10 – Dårlig

kimberly

Reiste med familie, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Only rooms available upstairs. Keys didn’t work first time. Had to make several trips. Very noisy all night long. Even police presence. Beds very uncomfortable. Looked like they hadn’t dusted in days. For the price it was a horrible night.
Bodde her 1 natt i desember 2023

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

greg

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Someone’s car alarm kept going off this is not the fault of the motel, but it did interrupt my sleep
Bodde her 1 natt i november 2023

8/10 – Bra

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lodging that does what is required. Nothing special.
Bodde her 3 netter i november 2023

8/10 – Bra

John

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient to many businesses Staff was great very comfortable rooms and bed
Bodde her 2 netter i november 2023

10/10 – Utmerket

Robert

Bodde her 1 natt i november 2023

2/10 – Forferdelig

Jennifer

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Jetted tub was dirty. Bed was dirty and itchy. Didn’t get any sleep. Canceled the second night of reservations
Bodde her 2 netter i november 2023

10/10 – Utmerket

Shannon

Bodde her 1 natt i november 2023

10/10 – Utmerket

Cheri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023

6/10 – Grei

Laurie

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i oktober 2023