Hoteller i Grass Lake

«Clean, bed was hard and very uncomfortable. Room was clean. Staff was friendly. »

«I stayed here 3 months ago and it was great. Unfortunately this weekend had MANY kids tournaments of kids. So there were kids running up and down the corridors riding luggage racks, yelling. Called front desk at 9:50pm. "Well, we cant do anything til 10pm". Very disappointing. 3 nights didnt receive any turndown service. Breakfast is always good. But not a great service and 3 nights lack of sleep»

«Worst night This is the first time in my life I’ve stayed in a hotel room with such poor soundproofing. I can hear everything from the room next door—even the sound of people talking and sneezing. What’s even worse is that the people next door didn’t go to sleep until 1:00 AM. I never want to stay here again.»

«Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.»

«Yes»

«The staff were nice, but will not be staying here again if I can avoid it. It was clean, but I found a bug in the bathroom the second night so that made my skin crawl. The entire property needs to be updated. Not all the outlets worked in the room, there was a lamp missing from one of the bedside tables, and no outlets nearby to plug in a charger. The breakfast was very limited and poor quality, and they ran out of coffee early on and never refilled it. I also paid for a late check out but ...

«Excellent room, staff was pleasant and accommodating, good location with new sidewalks for walking a dog.»

«Property and room was clean and comfortable. Nice variety at breakfast. Staff was friendly and helpful.»

«Always stay here when I’m in town. Quiet!! Property is secluded with no other businesses, parking lots etc in the area. This probably used to be “the place” 30 years ago and it’s still that place! Slightly outdated which makes it nostalgic for me at age 55!! My daughter loves this place too. Great pool! In door even when it is winter! »

«Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. »

«Parking was spacious. Very friendly staff, very helpful. Small area under renovations, yet very clean, clean room, comfortable bed, nice shower.»

«Very convenient and quiet. Nicely appointed and clean rooms. Wish the pool had been warmer — too cold to use. Staff were courteous and helpful. »

«Room and hotel was very clean but, I think they overbooked because they changed my room from 2 queen beds to 1 king for 6 people 😫 »

«Yes »

«One of the best hotels I have stayed at. Staff incredibly friendly. Property well maintained. Gym facility very clean.»

«Staff friendly but had problems at checkin because we had two rooms. Resolved easily but … Placement of in-room coffee pot very poor for older guests. Ditto for microwave. Too low to reach easily or read controls. Absurd not to offer complimentary simple breakfast, given the price. Restaurant prices high. Will not use this hotel chain again and do not recommend it. There are other options with better amenities for lower costs»