Hoteller i Grass Lake

«The room seemed brand new! We had a great time at this cozy place »

«Awesome hotel. Comfy rooms and very quiet. Nice breakfast in main lobby area. Right off the freeway. »

«all good»

«convenient location»

«The staff were friendly and courteous at both the front desk and restaurant. The room was clean and the location close to everything that we needed.»

«This hotel location seems to be well managed. I’ve stayed at this location at least 10 times and the staff is always consistent with a good attitude! Jennyfer is always pleasant and helpful. ( I’m not sure if she’s a manager or front desk agent but she’s always demonstrates excellent customer service). The hotel always seems well kept. The location is good with several retail options within walking distance. No need for Air BNB with hotels like this!!»

«They clean the rooms every other day, not daily. The thermostat in our room did not work at all, there wasn’t even a display »

«Very convenient and quiet. Nicely appointed and clean rooms. Wish the pool had been warmer — too cold to use. Staff were courteous and helpful. »

«Staff was nice, but the whole hotel needs major updating and renovations. There is no gym and it hasn’t been available for a long time so that should be removed from website. Breakfast was the same thing every day with no fruit, protein or yogurt. In terms of the room, bed/bedding was clean but the room itself was questionable as everything is old, run down making it look unclean and gross: carpet, bathtub, tiles, flooring, walls, doors.»

«Yes»

«Excellent room, staff was pleasant and accommodating, good location with new sidewalks for walking a dog.»

«Ant crawling on the floor /toilet did not flush properly how to change rooms / new room had no remote control for the television/ picture quality on the television is very poor and remote control had no menu selection on it for the television »

«Things were ok until we lost power due to a winter storm, staffs were courteous and trying to help customers whatever they could. Facility did not have a backup power or portable flashlights for customers. Spent a day & night in dark, no backup lights in the stairways; it was fully dark. I had to rely on my cell phone's flash light to climb up and down from level 4, not a good experience.»

«Clean room. Very quiet. Staff very pleasant. »

«Do not stay here. Pool was filthy, room had multiple damages like broken door locks, windows were wide open upon arrival room was frozen. Garbage stashed in drawers from previous guests. Bedding had visible stains. So gross!!! Never recommend. »

«One of the best hotels I have stayed at. Staff incredibly friendly. Property well maintained. Gym facility very clean.»