Hoteller i Grass Lake

«Clean, bed was hard and very uncomfortable. Room was clean. Staff was friendly. »

«The AC kicked in like a jet engine, kept you up all night that was rude limited parking»

«I stayed here 3 months ago and it was great. Unfortunately this weekend had MANY kids tournaments of kids. So there were kids running up and down the corridors riding luggage racks, yelling. Called front desk at 9:50pm. "Well, we cant do anything til 10pm". Very disappointing. 3 nights didnt receive any turndown service. Breakfast is always good. But not a great service and 3 nights lack of sleep»

«Very convenient and quiet. Nicely appointed and clean rooms. Wish the pool had been warmer — too cold to use. Staff were courteous and helpful. »

«Always stay here when I’m in town. Quiet!! Property is secluded with no other businesses, parking lots etc in the area. This probably used to be “the place” 30 years ago and it’s still that place! Slightly outdated which makes it nostalgic for me at age 55!! My daughter loves this place too. Great pool! In door even when it is winter! »

«No breakfast buffet as stated...box cereal, apples, sparse and no cream for coffee... No restock rooms for additional stay, ie clean towels etc. Noisy!»

«Yes»

«Very good in helping with my screw up on my reservation. Well run and upkeep is aboveboard. Highly recommend staying here.»

«Excellent room, staff was pleasant and accommodating, good location with new sidewalks for walking a dog.»

«Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. »

«They were out of everything! No fruit! No muffins! Pillows had a terrible smell! Very dissatisfied! The shampoo and conditioner and lotion containers were very hard to use and one was empty! We stayed here before and no problems! Very disappointed this time!»

«Room and hotel was very clean but, I think they overbooked because they changed my room from 2 queen beds to 1 king for 6 people 😫 »

«The staff were nice, but will not be staying here again if I can avoid it. It was clean, but I found a bug in the bathroom the second night so that made my skin crawl. The entire property needs to be updated. Not all the outlets worked in the room, there was a lamp missing from one of the bedside tables, and no outlets nearby to plug in a charger. The breakfast was very limited and poor quality, and they ran out of coffee early on and never refilled it. I also paid for a late check out but ...

«It has a huge indoor resort setting with an indoor pool, tables, chairs & lounges. Very nice & fun. It seems to be set up for large gatherings like banquets & company parties. Clean, comfortable with a free hot breakfast. The only negative is the highway road noise right outside the room windows. It is so loud you can hear individual trucks driving by. Suggest you bring ear plugs.»

«Parking was spacious. Very friendly staff, very helpful. Small area under renovations, yet very clean, clean room, comfortable bed, nice shower.»

«Clean room. Very quiet. Staff very pleasant. »

«My bed was comfortable, and the room was spacious. I did read in advance that the kitchens were not stocked- you would have to ask the front desk for supplies like utensils and glasses, which I did. The only thing in the kitchen was a kitchen towel and a small packet of dishwasher detergent. But there wasn't a dishwasher, so cleaning your borrowed kitchen items with dishwasher detergent powder is not exactly normal. They should have little bottles of dish soap. My fridge and freezer were set to ...

«Staff friendly but had problems at checkin because we had two rooms. Resolved easily but … Placement of in-room coffee pot very poor for older guests. Ditto for microwave. Too low to reach easily or read controls. Absurd not to offer complimentary simple breakfast, given the price. Restaurant prices high. Will not use this hotel chain again and do not recommend it. There are other options with better amenities for lower costs»