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Anmeldelser av Craiglynne Hotel

3 out of 5
Craiglynne Hotel
Woodlands Terrace, Grantown-on-Spey, Scotland

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 81 av totalt 300 anmeldelser." "
Rangering på 8 − Bra. 98 av totalt 300 anmeldelser." "
Rangering på 6 − Grei. 58 av totalt 300 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 300 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 300 anmeldelser." "

7,2/10

Renhold

8,0/10

Personale og service

7,0/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Helge

Reiste med en gruppe
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Rolig kråkeslott med vedlikeholdsproblemer.
Hotellet har et flott eksteriør og ligger fint til i utkanten av landsbyen Craiglynne. Servicen er variabel og veldig personavhengig. Spesielt utvendig vedlikehold har vært forsømt over lang tid.
Bodde her 2 netter i september 2019

4/10 – Dårlig

Rune

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2019

8/10 – Bra

Egil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra turmuligheter
Hotellet ligger bra til i forhold til Cairngorm nasjonal park. Gode turmuligheter. Koselig liten by
Bodde her 2 netter i august 2018

8/10 – Bra

Chanette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
De tv is te klein voor de afstand. En de douche was slecht. Geen waterdruk.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Teigan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful building and lovely rooms. Our room was very comfortable and clean. The staff were wonderful and so helpful
Bodde her 2 netter i april 2024

8/10 – Bra

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very efficient hotel the young lady at the public bar was excellent as was the young man in the hotel bar all round nice place to stay
Bodde her 1 natt i april 2024

8/10 – Bra

Dulce

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were 2 adults and a Husky. It is a lovely hotel. A bit tired but clean! The staff were amazing as was service. Breakfast Buffet delicious we had one evening meal and it was delicious. We stayed for 3 nights and unfortunately our room was not cleaned once! Bins not emptied and toilet paper not replenished had to go down one evening to request. That really is the downside! Would stay again.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Arungandhi Indrapuram

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a good stay. Highly satisified with the room facilities.
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel and good breakfast.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Alan

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely staff. Great food. Comfortable bed. Good base to start the NC500 from.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Taz

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay, the staff were excellent and very helpful.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Bryan

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. Warm welcome. Bar was excellent and bar man was a throw back to when people cared!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

John Stansworth

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Joshua

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing!
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Aidan

Bodde her 1 natt i november 2023

8/10 – Bra

Craig

Bodde her 3 netter i november 2023

10/10 – Utmerket

William

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Simon

Bodde her 1 natt i november 2023
Svar fra Craiglynne Team den 12. nov. 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 – Utmerket

Bradford

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Craiglynne Team den 12. nov. 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

8/10 – Bra

Craig

Bodde her 1 natt i november 2023
Svar fra Craiglynne Team den 12. nov. 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

10/10 – Utmerket

Alan

Bodde her 1 natt i oktober 2023
Svar fra Craiglynne Team den 12. nov. 2023
Thank you. We are glad you enjoyed your stay. Hope to see you again soon.

6/10 – Grei

Chris

Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Farbod

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
My experience with this hotel was incredibly disappointing, and Expedia's lack of assistance in refunding my money made it even worse (although I booked another hotel the same night). It's evident that all the glowing reviews for this place are entirely misleading. Despite the promising pictures and positive feedback, the reality was a stark contrast. Room 206, assigned to us, was a nightmare. Mold infested every corner, from the window to the bathroom and the walls. The bed sheets were stained, the ceiling paint was peeling off right above the bed, blood stains adorned the pillowcases, and the curtains were riddled with unidentifiable spots. Room 136, which I occupied, fared slightly better but still fell far short of expectations. There were unsightly stains and molds on the bathroom walls, and even the towels were not spared from staining. The presence of mold in both rooms is a severe health hazard and entirely unacceptable. We promptly returned our keys to Stefan at the reception and checked out. However, he informed us that, as we had booked through Expedia, we needed to contact them for resolution. This ordeal not only cost us the money for the rooms but also the valuable time, emotional distress, and effort it took to scramble for another place at the last minute late in the evening. This experience was utterly disappointing and frustrating.

10/10 – Utmerket

Jim

Reiste med familie og små barn, Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Welcoming staff, warm and friendly. Superb location and great breakfast. Dog friendly throughout the hotel. The only slight issue was that the tv in our room could not get a picture, but we did not go on holiday to watch tv!
Bodde her 1 natt i oktober 2023

8/10 – Bra

Nusrat

Reiste med familie og små barn
Room was very big as only one small electric heater was not enough. In the morning room was cold. Parking was not good. Not enough space.
Bodde her 1 natt i oktober 2023

6/10 – Grei

Val

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The location is fabulous, staff was extremely nice and helpful and the food was excellent. The only complaint was the actual room. Very small shower, pealing paint over our heads, no heat with thin blankets and we had to lug our luggage up and down stairs to get to our room. Limited parking if you have a car. We were only there for one night so just decided to go for it. I would definitely stay there again but look at a different room!
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Moozhan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023

10/10 – Utmerket

Sheila

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Will stay here again
Room was clean and comfortable. Staff are very helpful. Enjoyed an evening with entertainment in the lounge. Fabulous cooked buffet breakfast with good quality bacon and sausages. The only negative was the not very powereful shower above the bath.
Bodde her 1 natt i september 2023

6/10 – Grei

Claire

Reiste med partner
Likte: Renhold og personale og service
Bit of TLC, maintenance and a tidy up outside would be great to see for this hotel that has potential to be quite grand. At the moment the room was ok and clean and reasonably priced. However, this was an exceptionally noisy hotel with large numbers coming in late and you could hear every sound from the neighbouring rooms.
Bodde her 1 natt i september 2023

6/10 – Grei

Nikitkumar

Bodde her 1 natt i september 2023

8/10 – Bra

Catherine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was nice to have the old fashioned charm which it managed to keep despite having to modernise some parts. Spacious room/bathroom. We managed to park ok, however that was on an evening where 3 coach parties were booked in. Had they been independent in own vehicles then I'm not sure where we would have parked. Finally, breakfast which was all nice. However, when we arrived the maitre d' said that we needed to order hot food as it had been out too long and would cook fresh (this was before 9am and before breakfast concluded). We asked a member of staff where there was a language barrier and had no idea what we were talking about. Eventually it was sorted. I'm grateful that he wanted to cook it fresh which is great but if this is usual then surely the staff should be briefed? However, none of this would put me off. Great location , very comfortable and would stay again.
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Rebecca

Bodde her 1 natt i august 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was incredible
Overall a pretty good stay given the price. Staff were friendly on arrival and there was ample space to park. The bedroom itself was very roomy which was nice and the biscuits in the tea/coffee tray were a lovely touch. The star of the show was the breakfast buffet in the morning which had a fantastic selection with both continental and cooked options. Highly recommend the tattie scones which were the best we had on our Scotland trip. A few things to note: - We booked a double room but our double bed was two single beds pushed together which left a dip in the mattress where the two mattresses met and was slightly uncomfortable to sleep in. - The bathroom felt a bit dated (and wasn't soundproof). This meant the sink was outside the toilet/shower area, the door was a sliding door and the shower, whilst perfect for me, was a little short for my partner who needed to bend down to fit into the pod.
Bodde her 1 natt i august 2023
Svar fra Craiglynne Team den 31. aug. 2023
Hi, Thank you for taking the time to leave us your positive review. We are working hard to improve all aspects of the hotel and your helpful feedback and comments will be passed onto the corresponding departments.Kind Regards, Craiglynne Team

4/10 – Dårlig

Joel

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Rain leaked into our room and on the night stand, I awoke to being splashed by water. Went downstairs to ask for a different room but they didn’t have anything available. They gave me some towels to stop the splashing. No refund, we were just told it was an old building and they sometimes leak. We were able to move to a different room for our second night.
Bodde her 2 netter i august 2023
Svar fra Craiglynne Team den 31. aug. 2023
Hi Joel, Thank you for taking the time to leave us your review. I express my sincerest apologies for the issues that occurred in your first room during your stay. Kind Regards, Craiglynne Team

4/10 – Dårlig

James

Reiste med partner
Likte: Fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Half the hotel has been upgraded and is fine the other half is in dire need of renovation and upgrading. This hotel takes contracts from tour bus companies and when these large number of tourists occupy the dining room, especially at breakfast time, there is very little choice left for other residents and in our experience the few staff were slow to replenish as they were rushed off their feet.
Svar fra Craiglynne Team den 31. aug. 2023
Hi James, Thank you for taking the time to leave us your review. We are working hard to improve all aspects of the hotel with future refurbishment due to happen. We will investigate the issues experienced with breakfast to avoid this happening again. Kind Regards, Craiglynne Team

6/10 – Grei

Amanda

Reiste med familie
Likte: Personale og service
The hotel was a convenient stop over. An impressive building from the outside. Unfortunately due to the age of the property, we had a few issues. The old but beautiful sash window would not close, the staff were quick to sort it out for us. Also we all managed to get ourselves stuck at some point during our stay in the bathroom. The door handle didn’t twist, you had to just push and pull from either side with quite a lot of effort! We found it amusing but will need fixing! Generally the room needed a bit of updating but was still clean. We also missed out on some lovely pastries at breakfast due to a large coach group leaving early and swiping everything from the buffet. The rest of the breakfast was hot and tasty.
Bodde her 1 natt i august 2023
Svar fra Craiglynne Team den 31. aug. 2023
Hi Amanda, Thank you for taking the time to leave your review. Our maintenance team investigating the door situation. We apologies for the pastries running out and will be updating our restaurant staff to be more prepared to avoid this happening. We look forward to welcoming you back again one day. Kind Regards, Craiglynne Team

10/10 – Utmerket

Dil

Bodde her 1 natt i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Utmerket

Simon

Bodde her 1 natt i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Bra

Niels

Likte: Personale og service
Bodde her 1 natt i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 – Grei

TAIICHIRO

Bodde her 1 natt i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Utmerket

Sheila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Bra

Vimalkumar

Bodde her 1 natt i august 2023
Svar fra Reception den 12. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

6/10 – Grei

Angela

Cute property, rooms need a upgrade
Bodde her 1 natt i august 2023
Svar fra Craiglynne Team den 19. aug. 2023
Hi Angela, Thank you for taking the time to leave us your review. We are working hard to improve all aspects of the hotel. Kind Regards, Craiglynne Team

10/10 – Utmerket

William

Bodde her 1 natt i august 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Bra

MARK

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Bra

TAMSIN

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely building, we had a family room, nice and spacious. Friendly staff. Lovely position. Walkable to the town.
Bodde her 1 natt i juli 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

10/10 – Utmerket

Anna

Bodde her 1 natt i juli 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.

8/10 – Bra

Susan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Natalya
As soon as we walked the service started. Natalia was working the front desk. She went above and beyond to make our stay very comfortable. I would recommend this hotel.
Bodde her 1 natt i juli 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback and your lovely comments, we look forward to welcoming you back in the future.

10/10 – Utmerket

Mathieu

Bodde her 1 natt i juli 2023
Svar fra Reception den 4. sep. 2023
Thank you for your feedback, we look forward to welcoming you back in the future.