Hoteller i Grand Tower

«The rooms did not have any curtains. So the outside parking lights are shining in your room all night and in the morning you’re awoken the crack of dawn because there’s no filter. The elliptical machine in the fitness center never worked the entire time. I was there, even though I mentioned it to the staff. The view is atrocious.»

«Great!»

«great»

«The room was clean and front desk person was nice. The property has no elevator which makes getting bags up to the 3rd floor a struggle.»

«Didn’t know you couldn’t grab a piece of cheese. The staff member mumbled, then brushed my hand away, then said he had to throw it all out, and continued to berate me when he returned until I told him to stop talking to me (please). Didn’t bother going down for breakfast next day. We went out instead. TV stopped working and no tech staff on duty nor manager. Front desk had us pack and move to new suit. We asked for compensation and they said their hands were tied. Also, we parked our car in ...

«The front desk staff were very friendly, but the condition of the room itself was absolutely abysmal. Of the three bath towels provided, two were dirty; the bathtub was so filthy that it was completely unusable for bathing. My room was situated right next to the restaurant, and the soundproofing was so poor that I was woken up early in the morning by the noise of people eating breakfast. There was hardly anything edible at breakfast; half of the equipment at the buffet station was broken, and ...

«Front desk staff was not welcoming at all, was extremely rude to myself and my children. The room itself was nice, however due to the rude staff we will not stay here again. »

«Jeff was a great host. Very clean room and the hotel is well maintained.»

«Breakfast with limited options and that too they were unable to serve fue to shortage. Leaky bathrooms bathtubs and smelly corridors.»

«I booked a room at Best Western Saluki Inn in Carbondale Il. The room was very clean and the service was excellent. However the indoor pool was “closed out of order”. I questioned the front desk about the closure of the pool and was told it would be opened in two days. It was not. I chose this establishment for the indoor pool, to relax. I called and talked with someone and they assured mes that the pool was open. This has happened before. The next time I rent a room if the pool is out of ...

«Staff at check-in and throughout the stay were friendly and helpful. Hotel is in a historic building in a nice walkable downtown with restaurants and shops close by. Everything was clean and in good condition. This one is a winner. I would definitely stay here again.»

«Clean hotel and rooms very friendly staff.»

«Very nice place & will stay there again. Dan K»

«We checked in and when I went to the bathroom - there was no toilet paper in the room. So had to walk down a long flight of stairs (I’m 69 years old ) get me some toilet paper and back up to the room - will not come back to this place - dated and damaged - bad upkeep»

«The clerk barely spoke English but I had a confirmation so all he had to do was point. The room seemed clean but walls were very stained and tired. The kitchenette was completely devoid of anything to use for dining. Not even plastic soons or anything. So if you don't bring absolutely everything you need to eat a meal, you're just out of luck. There was a refrigerator and microwave and stove. That was appreciated. The beds were very hard and to the point, we didn't sleep very well. The place ...

«Room very nice and clean but amenities were disappointing. Breakfast advertised was terrible, elevator broke, and pool looked dirty. Would not recommend at all if you want more than just a clean room.»

«My stay was cozy, warm and inviting, and absolutely wonderful shower. I will definitely be returning! »

«Parking was good. Breakfast ended at 9:00 instead of 10:00 Room had.bugs, microwave was broken and we had to sleep with microwave door open or it beeped on and off all night. The light from the microwave kept us awake.»