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Anmeldelser av TownePlace Suites by Marriott Grand Rapids Wyoming

2.5 out of 5
TownePlace Suites by Marriott Grand Rapids Wyoming
5880 CLYDE PARK AVENUE, Wyoming, MI

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 115 av totalt 194 anmeldelser." "
Rangering på 8 − Bra. 38 av totalt 194 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 194 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 194 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 194 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

9,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Heidi

Reiste med en gruppe
Likte: Renhold og fasiliteter
Clean. Staff was nice. Quiet. Only bad thing is lack of restaurants in the area
Bodde her 1 natt i mai 2024

10/10 – Utmerket

tammy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is always so nice and helpful!!!
Bodde her 2 netter i mai 2024
Svar fra Katrina den 11. mai 2024
Thank you for staying with us!

10/10 – Utmerket

Jessaka

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its very nice
Bodde her 1 natt i mai 2024
Svar fra Katrina den 10. mai 2024
Thanks for staying with us

10/10 – Utmerket

Shahreyar

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great friendly staff and good free breakfast
Bodde her 2 netter i mai 2024
Svar fra Katrina den 10. mai 2024
Thanks for staying with us

6/10 – Grei

Monna

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I booked 2 Queen bedroom and got a king bed. There was nothing they can do as hotel was fully booked. Front desk told me to wait for her manager for half hr but never heard from anyone after.
Bodde her 1 natt i mai 2024
Svar fra Katrina den 8. mai 2024
I am confused. I just looked at your reservation and it shows that you were in a 2 Queen room. Did you have another reservation that I am missing?

10/10 – Utmerket

Eric og Battle Creek

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Super clean and friendly staff. We were able to bring our Goldens with us and that was nice and convenient.
Bodde her 1 natt i mai 2024
Svar fra Katrina den 8. mai 2024
Thank you for telling us about your stay. We are so happy you enjoyed your stay.

10/10 – Utmerket

Serena

Bodde her 1 natt i mai 2024
Svar fra Katrina den 7. mai 2024
Thanks for staying with us.

10/10 – Utmerket

Mason

Bodde her 1 natt i mai 2024

6/10 – Grei

Jennifer

Bodde her 3 netter i april 2024
Svar fra Katrina den 18. mai 2024
Thank you for telling us about your recent stay. Was there something that we could have done better?

6/10 – Grei

Nidia

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The pool has too much chlorine my eyes were burning. Also, pool area said no diving and there was a whole bunch of little kids diving in the pool There were parents there And didn’t say anything and We weren’t able to swim with all the splashing in kids, jumping in between people
Bodde her 1 natt i april 2024
Svar fra Katrina den 22. apr. 2024
I am sorry that you had this expeience. We test our pool chemicals twice a day. People have different reactions to the chlorine levels, but I can assure you they were in a safe range. As far as the no diving, it is posted. No children are allowed to swim without and adult. There is no life guard on duty, so it really is up to the parents to make sure the rules are being followed. I hope you stay with us again.

10/10 – Utmerket

Julie

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great, rooms were nice and everything was clean
Bodde her 1 natt i april 2024
Svar fra Katrina den 19. apr. 2024
Thanks for staying with us

10/10 – Utmerket

Doug

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Katrina den 17. apr. 2024
Thank you for taking the time to tell us about your stay.

8/10 – Bra

MR.

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stove, pots and pans, dishwasher, full size fridge/freezer. Staff was amazingly cool and price was low for what you received.
Bodde her 2 netter i april 2024
Svar fra Katrina den 8. apr. 2024
Thank you for telling us about your stay. We hope to see you again.

10/10 – Utmerket

Jennifer

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place. Friendly staff. Nice breakfast.
Bodde her 1 natt i april 2024
Svar fra Katrina den 5. apr. 2024
Thanks for staying with us!

10/10 – Utmerket

Jennifer

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel with friendly staff! We enjoyed the kitchen in our room for easy cooking and quick relaxation. Large easy parking.
Bodde her 3 netter i mars 2024
Svar fra Katrina den 4. apr. 2024
Thank you for staying with us!

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were nice and professional. I paid in advance through Expedia before arriving but was charged again while checking in. The manager was able to reverse the charge but my check in time took way longer then it should have. I wasn't upset, honest mistake and the staff were kind and wanted to make I did not pay extra. Manager did a great job resolving the issue. Rooms were nice and roomy. Plenty of parking. Hot breakfast had a nice selection. The pool area was packed with a large birthday party. My family were not able to enjoy that area due to amount of people. Overall a good experience at this hotel.
Bodde her 2 netter i mars 2024
Svar fra Katrina den 2. apr. 2024
Thank you for your response. I will be sure to pass your comments on to our team. Thank you for staying. We hope to see you again in the future.

10/10 – Utmerket

Chelsea

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Katrina den 28. mars 2024
Thanks for staying with us

10/10 – Utmerket

Greg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All around nice place!
Bodde her 1 natt i mars 2024
Svar fra Katrina den 25. mars 2024
Thank you for staying with us!

8/10 – Bra

Leyda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very spacious rooms. Loved the hot tub! Breakfast could have been better. Not a lot of variety. The breakfast staff was super accommodating!
Bodde her 3 netter i mars 2024
Svar fra Katrina den 25. mars 2024
Thank you for your response. We hope you stay with us again soon.

10/10 – Utmerket

Kimberly og liberty center

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very nice stay. Affordable and clean. Nice hot tub and pool. Great staff.
Bodde her 2 netter i mars 2024
Svar fra Katrina den 22. mars 2024
Thank you for staying with us! We hope to see you again soon.

10/10 – Utmerket

Summer

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing
Bodde her 2 netter i februar 2024
Svar fra Katrina den 18. mars 2024
Thanks for staying with us!

10/10 – Utmerket

Paulet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My stay was great! Staff were very friendly and helpful. Room was very clean!! No complaints. Overall a wonderful stay.
Bodde her 3 netter i mars 2024
Svar fra Katrina den 18. mars 2024
Thank you very much for the kind comments. We hope to see you again soon.

10/10 – Utmerket

Ashley

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay! Our room was amazing very clean and a great suite
Bodde her 1 natt i mars 2024
Svar fra Katrina den 18. mars 2024
Thank you for staying with us. We hope to see you again soon

10/10 – Utmerket

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was incredibly clean. The bed was very comfortable…so comfortable I slept through breakfast.
Bodde her 2 netter i mars 2024
Svar fra Katrina den 16. mars 2024
We are so happy you enjoyed your stay. Thank you for the comments. We hope to see you again!

10/10 – Utmerket

Mandy og Wyoming

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was great.
Bodde her 2 netter i mars 2024
Svar fra Katrina den 11. mars 2024
Thanks for staying with us!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay at this hotel, room was nice and clean, front desk was very welcoming❤️ 10 of 10 rating from me!!
Bodde her 1 natt i mars 2024
Svar fra Katrina den 6. mars 2024
Thank you for staying with us! We hope to see you again in the future.

10/10 – Utmerket

Melissa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, had a wonderful stay and definitely would book again.
Bodde her 1 natt i mars 2024
Svar fra Katrina den 5. mars 2024
Thank you for staying with us

10/10 – Utmerket

Christina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet place
Bodde her 1 natt i februar 2024
Svar fra Katrina den 29. feb. 2024
Thank you for staying with us!

10/10 – Utmerket

Tara

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Katrina den 29. feb. 2024
Thank you for staying with us!

10/10 – Utmerket

Richard

Bodde her 1 natt i februar 2024
Svar fra Katrina den 22. feb. 2024
Thank you for staying with us!

8/10 – Bra

Latoya

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All of the employees were nice and helpful
Bodde her 1 natt i februar 2024
Svar fra Katrina den 19. feb. 2024
I will be sure to pass along your comments. Thank you for staying with us!

10/10 – Utmerket

Melissa

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So far it’s been an amazing stay!
Bodde her 1 natt i februar 2024
Svar fra Katrina den 19. feb. 2024
Thank you for your response!

10/10 – Utmerket

Darren

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel! Was very clean and well maintained! Would stay here again!
Bodde her 5 netter i februar 2024
Svar fra Katrina den 12. feb. 2024
Thank you for your response. We look forward to seeing you again.

6/10 – Grei

Kari

Reiste med familie, Reiste med en gruppe
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just... NO...
We had no heat in our room (rm 223). It was 66 degrees in our room when we entered it & there was an incoming snow storm. We contacted the front desk & they decided to give us new keys (you need an inserted key in the wall for lights/heat to work) but that didn't work. I went down to the desk again & a man working came up to our room to check things out. He attempted to fix it, but nothing worked. We asked to switch rooms but they were booked up. So we had to sleep in a cold room. By morning it was MUCH colder (my guess would be 60 degrees) but the thermostat was reading "ERR". We packed up our stuff & told the front desk about the heat situation again, expecting some kind of resolution. The lady wrote down my name & phone number & assured me a manager would call. We received no phone call so days later I contacted corporate. After several days I finally received an email from Katrina (gen. manager) stating they're sorry and added 5,000 points to my Marriott Bonvoy account. Talk about a slap in the face! I spent $150 to sleep in an incredibly cold room with my young child. We spent less than 12 hours in our room due to this and left without using any other services (not even the shower because it was so cold.) We couldn't get out of there soon enough. I had reservations to come back and stay for 2 nights in June 2024 but I have now cancelled them and booked elsewhere. Terrible. Also, hallways smell horrible, however rooms are clean. That's the only positive I can say.
Bodde her 1 natt i januar 2024
Svar fra Katrina den 13. jan. 2024
I am sorry that we fell short of your expectations. I have advised maintenance of the issue with the heater.

10/10 – Utmerket

Paula

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great breakfast
Bodde her 1 natt i januar 2024
Svar fra Katrina den 11. jan. 2024
Thanks for staying with us!

8/10 – Bra

Carl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Katrina den 3. jan. 2024
Thank you for staying with us!

6/10 – Grei

Robert

Bodde her 1 natt i desember 2023
Svar fra Katrina den 18. des. 2023
Thank you for your response.

8/10 – Bra

Patti og Weidman

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Katrina den 16. nov. 2023
Thank you for staying with us!

10/10 – Utmerket

Whitney

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Katrina den 14. nov. 2023
Thank you for staying with us!

10/10 – Utmerket

Natasa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super friendly staff.
Bodde her 2 netter i november 2023
Svar fra Katrina den 7. nov. 2023
Thank you for staying with us!

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Hot Last Night for an Almost Perfect Stay
My first stay at this hotel and my room was a lot nicer than I believed it was going to be with plenty of amenities. My only problem with this stay was that I lowered the thermostat before going to bed and woke up in the middle of the morning sweating because it was 90 degrees in my room. I do not know what happened or why but I ended up shutting off the air and luckily I could crack open a window to get some cool air in.
Bodde her 2 netter i november 2023
Svar fra Katrina den 6. nov. 2023
Thank you for taking the time to tell us about your stay. I will be sure to get with Maintenance about the issue that you had. We hope to see you again in the future.

10/10 – Utmerket

Cathy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We liked everything about our stay here. We have stayed other places in other cities and received terrible service. This stay was fantastic!!
Bodde her 2 netter i november 2023
Svar fra Katrina den 6. nov. 2023
Thank you for staying with us!

8/10 – Bra

Hector

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Katrina den 31. okt. 2023
Thank you for staying with us!

10/10 – Utmerket

Christie

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Katrina den 30. okt. 2023
Thank you for your response. We appreciate you staying with us.

10/10 – Utmerket

Carrie og Traverse City

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Kitchenettes were very nice! Very updated rooms. Would stay here again! Breakfast was also great!
Bodde her 1 natt i oktober 2023
Svar fra Katrina den 23. okt. 2023
Thank you for telling us about your stay. We appreciate your feedback and hope to see you again for your lodging needs.

10/10 – Utmerket

Nichol

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Katrina den 17. okt. 2023
Thanks for staying with us!

4/10 – Dårlig

Doug

Bodde her 1 natt i oktober 2023
Svar fra Katrina den 13. okt. 2023
I am sorry that you had a poor experience. What could we have done differently? We want everyone to enjoy their stay and I am very sorry that we fell short.

10/10 – Utmerket

Eileen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Katrina den 9. okt. 2023
Thank you for staying with us!

10/10 – Utmerket

angie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful experience
From the time we checked in,everyone was very friendly. The breakfast was beyond a your typical continental breakfast.. the breakfast staff lady was super sweet and the selection was amazing. The room was very comfortable and we loved the kitchenette.. great place to stay
Bodde her 2 netter i september 2023
Svar fra Katrina den 5. okt. 2023
Thank you for staying with us. We appreciate your kind words. I will be sure to pass them along to the staff.

10/10 – Utmerket

tammy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very nice and attentive.
Bodde her 1 natt i september 2023
Svar fra Katrina den 27. sep. 2023
Thank you for your response.