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Anmeldelser av Springhill Suites Grand Rapids West

2.5 out of 5
Springhill Suites Grand Rapids West
4274 Parkway Place, Grandville, MI

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 454 av totalt 575 anmeldelser." "
Rangering på 8 − Bra. 88 av totalt 575 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 575 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 575 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 575 anmeldelser." "

9,8/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jennifer

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a great stay!! The property is nice and the rooms are spacious and quiet!
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 26. mai 2024
Thank you for your valuable feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Eunsook og Bellevue

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 26. mai 2024
Thank you for your valuable feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 18. mai 2024
Thank you for your feedback. We are so grateful you had a great stay!

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great area!
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 13. mai 2024
We are so grateful you had a great stay and hope to see you return in the future!

10/10 – Utmerket

Patty

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was amazing and so pleasant!!!!!
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 13. mai 2024
We are so grateful you had a great stay and hope to see you return in the future!

10/10 – Utmerket

Weila

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel is very clean and neat. My room is quiet and spacious. Its proximity to small malls makes it convenient for takeout options. I found that the price offered great value for the quality of stay.
Bodde her 2 netter i mai 2024
Svar fra Jasmin Director of Sales den 13. mai 2024
We are so grateful you had a great stay and hope to see you return in the future!

6/10 – Grei

Richard

Likte ikke: Personale og service og fasiliteter
At check-in, there was another guest in the lobby with a German Shepherd. Dogs should not be permitted to stay at the hotel. Would you like to have that room after a dog stayed there? And would you like to be in an adjacent room if the dog starts barking in the middle of the night? After the first night we were out for the day, but came back to find that we didn't have maid service. Called the desk and learned that you dont receive service unless you request it. We werent told of this at check-in.
Bodde her 2 netter i mai 2024
Svar fra Jasmin Director of Sales den 10. mai 2024
Unfortunately, we are pet friendly as our website states. We do charge guests extra for bringing pets to account for the deep cleaning we do on rooms with pets. We apologize for the dog barking and will be more mindful with talking to our guests with dogs. Our front desk staff absolutely should have notified you of housekeeping being upon request and I will be talking with our front desk staff to ensure this doesn't happen again. We apologize again for the inconvenience this has caused.

10/10 – Utmerket

James

Bodde her 1 natt i mai 2024

8/10 – Bra

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was spacious, clean, and love a glass shower!
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 8. mai 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Alfredo

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Edison

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Firepit outside was really relaxing
Bodde her 2 netter i mai 2024
Svar fra Jasmin Director of Sales den 8. mai 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Courtney

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean staff was friendly
Bodde her 1 natt i mai 2024
Svar fra Jasmin Director of Sales den 8. mai 2024
Thank you for your feedback. We are so grateful that you had a great stay!

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We did like the room, which was quiet and roomy enough for the two of us. Breakfast was so-so!
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 8. mai 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Robert

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a beautiful room, comfortable. And we enjoyed our stay!
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 17. apr. 2024
Thank you for your feedback. We are so grateful you had a great stay!

10/10 – Utmerket

Tracy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Enjoyed this hotel. Super clean, quiet and comfortable! I will be back!
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 15. apr. 2024
We are so grateful that you had a great stay! Thank you for your feedback and we hope to see you again in the future.

8/10 – Bra

Rachael

Reiste med partner
Likte: Renhold og personale og service
Hotel is beautiful. Well kept, hot & healthy breakfast options, and friendly staff. Pool is very small considering how nice everything else is. There may be a long wait at the front desk, but understanding how busy you get at your job & receiving friendly service once returning means all the more.
Bodde her 2 netter i april 2024
Svar fra Jasmin Director of Sales den 15. apr. 2024
Thank you for your feedback. We are so grateful you had a great stay despite the size of the pool and hope you decide to return!

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 15. apr. 2024
Thank you for your feedback. We are so grateful that you had a great stay and hope to see you again in the future!

10/10 – Utmerket

Michael

Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 8. mai 2024
Thank you for your feedback. We are so grateful that you had a great stay!

2/10 – Forferdelig

Scott

Nice new property.
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 15. apr. 2024
Thank you for your feedback. We appreciate all comments and would love for you to elaborate more on the score you gave us so we can make sure everyone has the best experience at our hotel.

10/10 – Utmerket

JULIA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Jasmin Director of Sales den 12. apr. 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Jason

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 11. apr. 2024
Thank you for your feedback. We are so grateful you had a great stay!

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was very clean and quiet
Bodde her 1 natt i april 2024
Svar fra Jasmin Director of Sales den 8. apr. 2024
Thank you for your feedback. We are so grateful that you had a great stay!

8/10 – Bra

Arnaldo

Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 1. apr. 2024
Thank you for your feedback. We would love to know how we could've gotten a 5 out of 5 if you feel like sharing.

6/10 – Grei

Courtney

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 1. apr. 2024
Thank you for your feedback. We would love to know what your score was based off of so we can improve everyone's experience at our hotel.

10/10 – Utmerket

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff and property was very clean
Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 27. mars 2024
Thank you so much for your feedback. We are so grateful you had a great stay!

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Central location
Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 25. mars 2024
Thank you for your feedback. We are so grateful you had a great stay and hope to see you again in the future.

10/10 – Utmerket

Greg

Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 8. apr. 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Brittany

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
New hotel & super comfy beds. Solo female business traveler & I felt safe. Staff was awesome.
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 14. mars 2024
We are so grateful that you had a great stay and hope to see you return!

10/10 – Utmerket

DIANA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cerca de centro comercial si se desea ir caminando
Bodde her 3 netter i februar 2024
Svar fra Jasmin Director of Sales den 11. mars 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Janel

Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 1. apr. 2024
Thank you for your feedback. We are so grateful that you had a great stay and hope to see you again in the future.

10/10 – Utmerket

Jim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and modern. Enjoyed the gas firepit outside.
Bodde her 1 natt i mars 2024
Svar fra Jasmin Director of Sales den 4. mars 2024
Thank you for your feedback. We are so grateful that you had a great stay and hope to see you again in the future.

8/10 – Bra

Alfred

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 26. feb. 2024
Thank you for your feedback! We would love to know how we could have gotten a 5 in order to ensure all of our guests have a great stay

10/10 – Utmerket

Denise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 21. feb. 2024
Thank you for your feedback. We are grateful that you had a great stay!

8/10 – Bra

Paul

Reiste med familie
Very nice hotel. Staff was super friendly and accommodating. The only thing that didn’t make sense was the frosted bathroom door. You could still see shadows of bodies through the door.
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 19. feb. 2024
Thank you for your feedback. We are grateful that you had a great stay! We understand your frustration with the bathroom doors and will pass this information on to our owner.

10/10 – Utmerket

Amy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff good breakfast clean
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 19. feb. 2024
Thank you for your feedback. We are so grateful that you had a great stay!

10/10 – Utmerket

Tanya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s beautiful and the staff is so nice
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 16. feb. 2024
Thank you for your feedback. We are so grateful you had a great stay and hope to see you again in the future!

10/10 – Utmerket

Joyce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Jasmin Director of Sales den 15. feb. 2024
Thank you for your feedback. We are so grateful that you had a great stay and hope to see you again in the future!

10/10 – Utmerket

Janine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk was customer friendly
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 12. feb. 2024
Thank you for your feedback. We are grateful that you had a great stay! We hope to see you again if you decide to revisit the area.

10/10 – Utmerket

Cristian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AAA
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 8. feb. 2024
Thank you for your feedback! We are glad you had a great stay and hope to see you again.

10/10 – Utmerket

Juan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was nice and clean. Breakfast was great, it had many options. Definitely will be returning
Bodde her 2 netter i februar 2024
Svar fra Jasmin Director of Sales den 5. feb. 2024
Thank you for your feedback! We are so glad you had a great stay!

10/10 – Utmerket

Joyce og Huntley

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect stay. Clean and rooms were spacious.
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 5. feb. 2024
Thank you for your feedback! We are so glad you had a great stay!

8/10 – Bra

Marie Liezle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Free breakfast was good. Great that Keurig coffeemaker is in the room. Big size room for the money.
Bodde her 1 natt i februar 2024
Svar fra Jasmin Director of Sales den 5. feb. 2024
Thank you for your feedback! We are so glad you had a great stay!

10/10 – Utmerket

Michael

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was Top Notch! Staff was friendly and accommodating
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 5. feb. 2024
Thank you for your feedback. We are so glad that you had a great stay!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Jasmin Director of Sales den 5. feb. 2024
Thank you for your feedback. We are so glad you had a great stay!

10/10 – Utmerket

Sheldon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Kandace was very informative
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 1. feb. 2024
Thank you for taking the time to provide your feedback. We love reading all comments to ensure we give the best service to all of our guests. I will be sure to let our lovely Candice know how great she is doing!

10/10 – Utmerket

Sharon og Dimondale

Forretningsreisende
Likte: Fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 23. jan. 2024
Thank you for taking the time to leave us some feedback. We always appreciate all comments to ensure we give the best experience possible to our guests. We hope to see you again in the future!

10/10 – Utmerket

Dominic

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Joseph at reception was very helpful, we checked in really late. Safe, clean and quiet!
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 22. jan. 2024
Thank you for your feedback. We always appreciate all comments to help us continue giving the best experience we can for our guests. I will pass this compliment along to our lovely Joseph.

8/10 – Bra

Todd

Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 16. feb. 2024
Thank you for your feedback. We are grateful that you had a great stay! We hope to see you again in the future.

10/10 – Utmerket

cathy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 15. jan. 2024
Thank you for your feedback. We are grateful that you had a great stay!

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One of the best experiences ever!
Words can not express how happy we were with this stay! First and foremost, the lady who checked us in was THE friendliest face ever, and she was incredibly kind, happy, and made us feel right at home. She was there at 8pm one night and was there greeting us with an infectious smile at 730am for breakfast the next day. Seriously, I never caught her name but she had black hair with a gray streak in it and she was INCREDIBLE! The hotel was insanely clean. The rooms were super spacious with a couch, table, and a huge bathroom! Incredibly clean, comfortable beds, they it was one of the nicest we've ever experienced. The breakfast was great. The coffee was great. The dining area was super clean and spacious. Top top notch! The pool was pretty small and almost hot tub level of heat but maaaaaan did it feel good against a cold January outside! Seriously we will stay here every time we come to G R!
Bodde her 1 natt i januar 2024
Svar fra Jasmin Director of Sales den 15. jan. 2024
Thank you so much for taking the time to give us some feedback. We are super stoked that you had a great time while you were here! We hope to see you again soon and we will pass on the lovely compliment to Candice, our front desk agent.