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Anmeldelser av Econo Lodge & Suites

2 out of 5
Econo Lodge & Suites
2985 Kraft Avenue SE, Grand Rapids, MI

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 472 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 339 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 98 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 1001 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

7,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Richard Monroe

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay in Grand Rapids
Very clean, two queen beds seperated by bathroom making it feel like a two bedroom with each side having there own TV. Very helpful staff. Only minus was when we went to breakfest at 9 (open to 9:30) almost nothing left. Recommand a stay here while in Grand Rapids.
Bodde her 1 natt i juli 2022

8/10 – Bra

Luis og Roanoke

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our room smelled like fresh paint. Gave us a headache but we were to tired to change plans from traveling.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mayra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice employees
Bodde her 3 netter i mai 2024

6/10 – Grei

Andrea og Romulus

Mostly the ac ents were filthy
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Gary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AC fan made a rattling noise evertime it turned on. Didn't get much sleep.
Bodde her 1 natt i mai 2024

8/10 – Bra

Roxann

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Rajeev

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room was nasty and the toilet had not been flushed. The front desk was kind enough to swap rooms, but the new room was also unclean. Dust, grimy bath tub, water stains on the ceiling
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Donna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was the perfect choice for this particular trip. There is no way I could be happier with the room, the breakfast, and the location. The people were very nice but most of all i like the privacy and separation of the 2 beds.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Pranav Shrestha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Irene

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms here are lovely. I especially love the unique footprint of the room where two beds are each at opposite ends of the room with the bathroom and small kitchenette area between them.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Andy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent! Very nice and quiet.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Tim

Forretningsreisende
Peeling paint and caulking in the bathroom. Assist bar came out of the mounting holes in tub surround when using, just slid back and forth. After knee surgery i needed it but almost fell. Definitely a safety issue.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mary og Croswell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rooms are very spacious. Beds were comfortable. The rooms were clean and fresh smelling. Easy walk to a few restaurants. Outside area needed some much needed cleaning of landscaping. The staff friendly. Would stay again.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Laurie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was near the airport and a good price
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ellen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location to all the stores I like to shop at when I’m in Grand Rapids.
Bodde her 5 netter i april 2024

6/10 – Grei

amanda

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
I personally do not feel the room was cleaned properly, baseboard were rather dirty, shower top ledge was extremely dusty. Tub did not drain, air/heating unit didn't work properly
Bodde her 2 netter i mai 2024
Svar fra Ajay den 6. mai 2024
We apologize for the inconvenience and will look into this. Thank you for sharing your feedback.

4/10 – Dårlig

Ron

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Television did not work properly. No one was there when I checked out and I did not receive a receipt for my stay to turn into my business for reimbursement.
Bodde her 1 natt i april 2024
Svar fra AJ den 4. mai 2024
Hello Ron,We apologize regarding the tv did not work in your room, Please let the front desk know if there is any issue while you are staying at our site, sometime guests unplug the hdmi cable from the back to plug in the other devices and we wouldn't know unless someone calls the front desk. As far as the receipt goes since your booking was thru third party they should have sent you receipt with your email confirmation.ThanksAjay Grover (GM)Econolodge Inn & Suites

10/10 – Utmerket

William

Bodde her 1 natt i april 2024

4/10 – Dårlig

Mark

Reiste med partner
Likte ikke: Personale og service og fasiliteter
Room had an unpleasant odor when entering, loose tile in bathroom, TV in bedroom wouldn't work, hot water was scalding and had steam rising out of faucet burning hands..
Bodde her 1 natt i april 2024

6/10 – Grei

Lincoln Charles

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Subpar, bed wasn't great, breakfast wasn't anything special( cereal and a waffle maker), and the staff was confusing. Our second night the keys weren't working so we went to the desk and they told us there was no reservation for the room we we're staying in. The second night... we had already slept there and all our things were in the room. Got it sorted out and whatever. Our third and final night the keys did not work again so we went to the desk, the girl asked what room it was without asking our name or anything and programmed the keys again. I questioned her about verifying who we were and shebsaid people don't lie about that... we could have told her literally any room and got the key... never staying there again. Rooms were good size tho
Bodde her 3 netter i april 2024

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

LINDA

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Nice suites. Very quiet hotel. Really good location. Price was reasonable. Bed is comfortable however bed frame could be updated. Squeaks and cracks every time you move and it wakes you. Bathroom could benefit from extra attention to cleanliness.around the toilet at base of floor Lots of hair in bath and on bathroom floor. Windows need cleaning.
Bodde her 2 netter i april 2024
Svar fra Ajay den 6. mai 2024
Thank you for sharing your feedback, we will look into the bed frames and update them asap.

4/10 – Dårlig

Morgan

Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i april 2024

8/10 – Bra

Jordan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pros: Very nice staff. Easy to get to. The price is right. Cons: Breakfast was lacking protein. Property is a little dated. Fox News on in the lobby every time I came through.
Bodde her 1 natt i april 2024

6/10 – Grei

Abby

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The hotel is surprisingly nice, rooms are big and clean, but the maid was extremely rude to me.
Bodde her 1 natt i april 2024

8/10 – Bra

James

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This property is very affordable at a high level of convenience and value per dollar
Bodde her 1 natt i april 2024

4/10 – Dårlig

Anneliese

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra AJ den 4. mai 2024
Dear Anneliese, Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support We hope for an opportunity to properly host you in the future. Sincerely, Ajay GroverOwnerEcono Lodge & Suites

10/10 – Utmerket

Tom

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nearby very friendly restaurants
Bodde her 1 natt i april 2024

10/10 – Utmerket

Robin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024

6/10 – Grei

Cori og Oskaloosa

Reiste med familie
Likte: Personale og service
This is a budget hotel and is in good condition for the price.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Used parksleepfly, worked wonderfully.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Ryan

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would never stay again
Bodde her 1 natt i mars 2024

8/10 – Bra

Abigail

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

David

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
We had two tvs in our first room. Great, but neither worked. In the middle of the night a wall unit started making a noise like a jack hammer. We finally went down to the front desk around 3 in the morning and ended up switching rooms. In this new room we could only hear road noise. The tv didn’t work here either.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 14. mars 2024
We apologize for the inconvenience caused by noise. We will look into the issue and make sure everything is handled appropriately. Thanks

4/10 – Dårlig

Joel

I had an upstairs room and everytime i took a step the floor creaked. also there is only one entrance into or out of the building. if there is a fire at the front entrance you are trapped unless you go out a window!
Bodde her 1 natt i mars 2024
Svar fra General Manager den 14. mars 2024
We apologize for the inconvenience caused by noise and we will make sure to look into it and make sure it handled appropriately. We do have emergency exits thru out the building and there is emergency exit map is posted in every room.

8/10 – Bra

Martin

Likte: Renhold
Likte ikke: Personale og service
Vermutlich einfach Pech gehabt😃
Ist eigentlich mein Stammhotel in Grand Rapids da es echt sauber, zentral und vom Preis/Leistung top ist. Dieses Mal hatte ich glaube ich einfach Pech bei der Zimmerzuteilung mit Zimmer 209, der Kühlschrank war so laut, das gefühlt ein Traktor durchs Zimmer fährt(nach abschalten war es okay). Zimmer wirkte abgelebt. Hab das dann unten an der Rezeption gesagt, aber der Kollege war mehr mit seinem Handy beschäftigt und desinteressiert mir ein alternatives Zimmer zu geben. War jedoch das erste Mal dass ich so ein Erlebnis in diesem Hotel hatte. Eine zweite Chance gibt’s beim nächsten mal definitiv!!
Bodde her 3 netter i februar 2024
Svar fra General Manager den 14. mars 2024
Hello,We apologize for the inconvenience caused by the noise. We have checked into the room and replaced the items needed. Hope to see you again in near future.

8/10 – Bra

Jochen

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It delivers excellent accommodation without frills. The rooms are spacious but a bit sad. For it's price it's great
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This was our 3rd overnight stay at the Econo Lodge in Grand Rapids. Have chosen the hotel because of it’s cleanliness,location to the airport and most importantly the efficiency,professionalism and kindness of the stafff.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 14. mars 2024
Thank you for staying with us. We appreciate you taking the time to share your experience with us.

2/10 – Forferdelig

Javier

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Ajay Grover den 24. feb. 2024
Hello. Thank you for taking the time to give your feedback, Please call the Hotel GM so we can learn more about your feedback and make it right.

4/10 – Dårlig

Jim

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast was bad-milk was sour, oj was also sour. The shuttle driver asked me for a tip-very uncool; never told me about the $15 shuttle charge
Bodde her 1 natt i februar 2024
Svar fra Ajay Grover den 22. feb. 2024
We apologize for the inconvenience and will look into this matter.

8/10 – Bra

Kelly og Cochrane

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Handy to airport. Value priced good for the money
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Gerald

Likte: Renhold og personale og service
Exceptionally helpful staff. Check in was great.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Jonathan

Bodde her 2 netter i februar 2024

8/10 – Bra

Lorri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked that there was no carpets. The curtains and blinds were in good condition. Another great plus was the beds were separated by the bathroom.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Jonathan

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy to find and an easy check in.
Bodde her 1 natt i februar 2024

8/10 – Bra

Joy

Bodde her 1 natt i februar 2024

8/10 – Bra

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Packed with long term guests
The first night was terrible. We were put in a ground floor suute, however the people upstairs were playing WWE or IFC in the room...not watching it...acting ut out. Loud crashes, furniture being dragged around etc. This lasted most of the night. The following moring however, visited the front desk and they modified our room assignment. Very happy with that overall. Good location, close to shopping and quite a few restaurants
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024