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Anmeldelser av Aspen Inn

2 out of 5
Aspen Inn
1711 West Hwy. 61á, Grand Marais, MN

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 183 av totalt 951 anmeldelser." "
Rangering på 8 − Bra. 335 av totalt 951 anmeldelser." "
Rangering på 6 − Grei. 239 av totalt 951 anmeldelser." "
Rangering på 4 − Dårlig. 126 av totalt 951 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 951 anmeldelser." "

7,4/10

Renhold

8,2/10

Personale og service

6,4/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Roger

Reiste med familie, Reiste med kjæledyr
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hall were never vacuum in our two day stay. Outside doors did not lock or shut Bathroom was dirty floors 1st day no hot water Carpets stains water-stains not wiped off tv stand from previous person k
Bodde her 2 netter i mai 2024

8/10 – Bra

Bryan

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Unseasonably chilly during our Memorial weekend visit and our room did not have heat. Front desk attendant, one of the friendliest we've ever encountered, moved us to a new room which had heat. Very kind of her. Will definitely stay here again.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Dolly

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
No heat in our room - we froze all night long
Bodde her 1 natt i mai 2024
Svar fra Alison, Aspen Inn Manager den 27. mai 2024
The heat is only off during the day, when it is too warm for it. At night, the boilers are back on.

8/10 – Bra

Kim

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located, clean and appreciated the breakfast offerings.
Bodde her 1 natt i mai 2024
Svar fra Alison, Aspen Inn Manager den 27. mai 2024
Thank you for your kind review. We hope to see you again.

4/10 – Dårlig

Kerry

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
blood on the sheets
Bodde her 2 netter i mai 2024
Svar fra Alison, Aspen Inn Manager den 27. mai 2024
Our housekeeping team immediately addressed your concerns. The stain was a rust stain, which we do apologize for.

6/10 – Grei

Philip

Bodde her 1 natt i mai 2024

4/10 – Dårlig

Bob

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very run down, heat had been turned off already in early May.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Brian og Elk River

Reiste med partner, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The heat was turned off for the spring or summer. They borrowed us a space heater to stay warm. Ice machine was not working. Very basic place. The bathroom made me laugh. The light switch was installed backwards, door wouldn't fully open or close. There was a shelf installed right above the bathroom sink, so you had to reach under the shelf to use the faucet knobs. No, I wouldn't stay there again. I thought the staff was good.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Don

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was very dumpy and substandard. I will never stay there again
Bodde her 3 netter i mai 2024

8/10 – Bra

Mel

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Nice and close to beautiful Lake Superior. Room was comfortable. The baseboards had paint splotches on them from when wall was painted. The tub caulking was dirty yellow . No microwave.
Bodde her 1 natt i april 2024
Svar fra Alison, Aspen Inn Manager den 23. apr. 2024
Thank you for your review. I will have maintenance and housekeeping follow up with those issues immediately.

4/10 – Dårlig

Allison

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
it was dark and i couldn’t get the heat to turn off
Bodde her 1 natt i april 2024
Svar fra Alison, Aspen Inn Manager den 23. apr. 2024
We’re sorry you had issues with your guest room. We will have maintenance assess the room immediately.

8/10 – Bra

Christa

Likte: Renhold og personale og service
Easiest and the fastest check in ever. Quiet location, slept great and good water pressure. This is an older property that needs renovations but still comfortable at a good price. This was my second stay and will go back.
Bodde her 1 natt i april 2024
Svar fra Alison, Aspen Inn Manager den 19. apr. 2024
Thank you for your kind review. We hope that you come again soon!

8/10 – Bra

Elizabeth

Reiste med kjæledyr
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Nice and quiet. They allow dogs in the wing with the king beds - again, v. nice. The TV was good - lots of choice. They were one of the least expensive motels in the area. However, they were expensive for the facilities - the room and motel were in some state of disrepair with non-functional electrical sockets, tatty lamps, and motel sign falling apart. There was trash lying on the property. There were no coffeemakers in the rooms. The continental breakfast was okay in a pinch and thank goodness they had coffee at breakfast. No cups in the room for water. The rooms were typical motel size with drive up to the door. The bathroom was quite roomy and adequate. There were trash receptacles outside and a bit of grass to let one's dog do her business. I enjoyed my stay and the Aspen Inn was perfectly adequate. However - I think more than $400 for three nights in off-season was a bit much given the aforementioned.
Bodde her 3 netter i april 2024
Svar fra Alison, Aspen Inn Manager den 19. apr. 2024
We're so glad you enjoyed your stay. Thank you for your kind review! We hope to see you again soon!

6/10 – Grei

Megan og Biwabik

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
There were quite a few bugs in the room (not bed bugs). There was also a door next to the bathroom that we believed was a closet, but when opened it led to what looked like a crawl space underneath the room. I’m guessing that’s where all the bugs were coming from but it felt a little bit unsafe as we were not willing to check the crawl space area and someone could have been hiding down there. Other than that, the room was good enough for the price paid.
Bodde her 2 netter i april 2024
Svar fra Alison, Aspen Inn Manager den 23. apr. 2024
Please contact me at the hotel to discuss your issues. That door shouldn’t have been accessible or unsecured. We would like the chance to earn your business again.

10/10 – Utmerket

Andi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at the Aspen Inn at the beginning of April. The staff was friendly and helpful. It is a great place if you just need to sleep and clean up. We spent most of our vacation hiking so this was a great option and price for us. The thermostat was a little finicky for us, but the room had a box fan supplied which worked great.
Bodde her 2 netter i april 2024
Svar fra Alison, Aspen Inn Manager den 14. apr. 2024
We’re so glad you enjoyed your stay. We hope you come again soon!

8/10 – Bra

Barbara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an older facility but the staff is great, friendly and prompt to act on any questions.
Bodde her 1 natt i april 2024
Svar fra Alison, Aspen Inn Manager den 3. apr. 2024
We're glad you enjoyed your stay. I will pass your kind words along to my staff. We hope to see you again!

8/10 – Bra

steve

Forretningsreisende
Likte: Renhold og personale og service
Reasonable but worn down-was clean
Bodde her 1 natt i mars 2024
Svar fra Alison, Aspen Inn Manager den 24. mars 2024
Thank you for your review! We hope you come again.

8/10 – Bra

Kris

Bodde her 1 natt i mars 2024
Svar fra Louise B. den 11. apr. 2024
hi Kris! we thank you for your review!! have wonderful days...

4/10 – Dårlig

Bryan

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
The property is old and outdated. The heater for the room did not work. The good part was the price.
Bodde her 2 netter i mars 2024
Svar fra Alison, Aspen Inn Manager den 11. mars 2024
We're sorry to hear that you had issues during your stay. We pride ourselves on providing a clean comfortable stay at a great price. Maintenance has been made aware of this issue.

8/10 – Bra

Shawn

Likte: Personale og service
Bodde her 1 natt i mars 2024
Svar fra Alison, Aspen Inn Manager den 9. mars 2024
Thank you for your review! We hope to see you again sson!

10/10 – Utmerket

Denise

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Was a nice quiet place
Bodde her 1 natt i mars 2024
Svar fra Dani - Front Desk Staff den 4. mars 2024
Thank you, Denise! We appreciate your kind review and hope to see you in the near future.

10/10 – Utmerket

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Dani - Front Desk Staff den 4. mars 2024
Thank you for your kind review!

6/10 – Grei

David

Bodde her 3 netter i februar 2024
Svar fra Alison, Aspen Inn Manager den 23. mars 2024
Thank you for your review.

8/10 – Bra

Leslie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely reasonably priced. Perfect for the outdoor enthusiast who spends their entire days outside and just needs a clean place to sleep.
Bodde her 2 netter i februar 2024
Svar fra Alison, Aspen Inn Manager den 27. feb. 2024
Thank you for your review.

6/10 – Grei

Ryan

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Friendly staff, decent continental breakfast, rooms do NOT have microwaves.
Bodde her 2 netter i februar 2024
Svar fra Alison, Aspen Inn Manager den 27. feb. 2024
Thank you for your review. We don't have microwaves in our rooms, however we do have one available for use in the front lobby 24/7. We hope you come again soon!

2/10 – Forferdelig

Nancy J

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024
Svar fra Dani - Front Desk Staff den 4. mars 2024
We are sorry you didn't enjoy your stay.

2/10 – Forferdelig

Chloe

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024
Svar fra Dani - Front Desk Staff den 4. mars 2024
We are sorry you didn't enjoy your stay.

10/10 – Utmerket

Donna

Likte: Renhold og personale og service
Bodde her 4 netter i februar 2024
Svar fra Alison, Aspen Inn Manager den 27. feb. 2024
Thank you!

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Dani - Front Desk Staff den 7. feb. 2024
Thank you for your kind review!

10/10 – Utmerket

Katie

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was a wonderful place for the price for a night stay.
Bodde her 1 natt i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your kind review! We hope you stay again!

6/10 – Grei

thomas

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No microwave in the room. Bathroom fan wasn't working, spa was down and the room smelled bad.
Bodde her 2 netter i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
We do not offer microwaves as an amenity. We do however have a microwave in our entrance for anyone to use when our lobby is closed. We are working on getting our spa up & running. Housekeeping issues will be addressed with staff. Thank you for your review!

6/10 – Grei

Alan

Bodde her 1 natt i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your review!

4/10 – Dårlig

Randy

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your review!

8/10 – Bra

Michelle og FARMINGTON

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your kind review! We hope you stay again!

10/10 – Utmerket

Thomas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable room .
Bodde her 2 netter i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your kind review! We are so glad to hear you enjoyed your stay.

8/10 – Bra

Carlie

Bodde her 2 netter i januar 2024
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your review!

8/10 – Bra

Mark

Reiste med partner
Likte ikke: Fasiliteter
Heat did not work,but they supplied a portable heater.
Bodde her 3 netter i desember 2023
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your review!

10/10 – Utmerket

XIN

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Dani - Front Desk Staff den 18. feb. 2024
Thank you for your review!

10/10 – Utmerket

Dale

Absolutely delightful helpful young man checked us in.
Bodde her 1 natt i november 2023
Svar fra Kimberlee - Innkeeper den 17. des. 2023
Thanks for the review! We're happy you enjoyed your stay and your interaction with our staff!

10/10 – Utmerket

Betty

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place for my trip.
Bodde her 1 natt i september 2023
Svar fra Kimberlee - Innkeeper den 5. des. 2023
Thanks for staying with us!

6/10 – Grei

Vilay

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Just fine for a 1 night stay!
You get what you pay for. It was only for 1 night during an off-season weekend evening. The hot tub wasn’t working so they gave us a pool pass to their sister property a mile up the road. This hotel could be so much better if they just fixed it & updated it a little more. The mattress was very bouncy (I like a firm bed) and the room was a little smelly. Again, the best but not the worst. About what you’d expect for $75/night.
Bodde her 1 natt i desember 2023
Svar fra Kimberlee - Innkeeper den 5. des. 2023
Thanks for staying with us! We are remodling the spa room so it will be back online by spring!

10/10 – Utmerket

Arthur

Likte: Renhold og personale og service
The office manager was very friendly and helpful, especially in offering a really good breakfast.
Bodde her 2 netter i november 2023
Svar fra Kimberlee - Innkeeper den 1. des. 2023
Thanks for staying with us! Glad you enjoyed your stay!

6/10 – Grei

Paula

Bodde her 2 netter i november 2023
Svar fra Kimberlee - Innkeeper den 22. nov. 2023
Thank you for staying with us!

2/10 – Forferdelig

Shari

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Kimberlee - Innkeeper den 21. nov. 2023
We're sorry you didn't enjoy your stay.

2/10 – Forferdelig

Jennifer

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is so disgusting, dirty and smelled sooooooo bad. Mold in bathroom, the whole room was dirty, hair, moldy and the bed was the worst we ever slept on in our lives and we are not picky, it was so bad I lifted the sheets to see what we were laying on and the very very old cheap mattress was disgusting with stains all over. I was scared of bed bugs but didn’t get bit up surprisingly!!! The continental breakfast is such a joke, there was NOTHING and what they had poptarts and cereal boxes were old and stale. Absolutely, not worth the price. We would not stay here again if they paid us to. We stay in Grand Marais or the surrounding area every fall. Advice… pay the extra for a clean hotel!!!!
Bodde her 2 netter i oktober 2023
Svar fra Kimberlee - Innkeeper den 15. nov. 2023
We're sorry you didn't enjoy your stay. We prioritize cleaning over all and would have loved to talk to you if anything was amiss while you were here. We have much more for breakfast than cereal and poptarts, you just have to ask the front desk for things like burritos that are advertised on the wall.

10/10 – Utmerket

Verifisert reisende

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Alison, Aspen Inn Manager den 15. nov. 2023
We’re glad you enjoyed your stay!

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023
Svar fra Kimberlee - Innkeeper den 12. nov. 2023
Thanks for staying with us! We're glad you enjoyed your stay!

4/10 – Dårlig

Bambi

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Disappointing
I've stayed here several times before and enjoyed my stay but this time was different. The room was more run down, the heat was not on and it was chilly at night, the neighbors were loud and the bed and pillows were super uncomfortable and need replacing. Also the front desk staff were not very friendly or helpful. I absolutely love Grand Marais and this really is the only financially feasible lodging available in my budget range so I'm hopeful that they make some improvements so we can once again enjoy our stay with them.
Bodde her 2 netter i oktober 2023
Svar fra Kimberlee - Innkeeper den 27. okt. 2023
We are so sorry you didn't enjoy your stay, the supervisors were gone during your stay but we will address your concerns with our staff and property. Hope to see you again!

6/10 – Grei

Barbara

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The room itself was clean. The staff friendly. The breakfast area was adequate and was available all day until they closed. The heat/air conditioner unit was working minimally. Thankfully there was a large box fan to use to move the air around. The exterior was in need of repair with ripped screens, a broken door and parking and driveway in need of new surfacing. For the price that I paid I would have expected better. This place was selected because other places were already booked and I really wanted to go this weekend. I would not recommend this motel and I will not use them again.
Bodde her 3 netter i oktober 2023
Svar fra Aspen Inn Front Desk den 31. okt. 2023
We are sorry that you didn't enjoy your stay.

6/10 – Grei

George E

Reiste med partner
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
During the heat during our stay the air conditioner was marginal.
Bodde her 2 netter i oktober 2023
Svar fra Kimberlee - Innkeeper den 21. okt. 2023
I'm sorry it was hot while you were here, we do not have AC in most rooms so we don't advertise it, hope you'll stay again!