Balkong
Sjekk tilgjengelighet

Anmeldelser av Grand Lake Lodge

3.5 out of 5
Grand Lake Lodge
15500 US-34, Grand Lake, CO

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 304 av totalt 523 anmeldelser." "
Rangering på 8 − Bra. 106 av totalt 523 anmeldelser." "
Rangering på 6 − Grei. 59 av totalt 523 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 523 anmeldelser." "
Rangering på 2 − Forferdelig. 29 av totalt 523 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Louis

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Fadi og Toronto

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Very hard to review the staff are phenomenal, but the property and the restaurant are atrocious.
Bodde her 3 netter i mai 2024

8/10 – Bra

Brandi

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Ana Bernardino - General Manager den 15. apr. 2024
Dear Brandi,Thank you so much for sharing your valuable feedback regarding your recent stay with us! We are pleased to hear you enjoyed your experience.We are looking forward to welcoming you back - we are confident it will be another wonderful experience. We hope to see you again soon!Sincerely,Ana BernardinoGeneral Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Ana Bernardino - General Manager den 6. feb. 2024
Hello John, We are so glad to hear you enjoyed your stay with us! Come back and visit us again soon!

4/10 – Dårlig

Alexandra

Likte: Renhold
Likte ikke: Personale og service
Bodde her 1 natt i januar 2024
Svar fra Ana Bernardino - General Manager den 29. jan. 2024
Hello Alexandra, and thank you for sharing your feedback. We are so sorry to hear that we have fail to meet your expectations. We would love to hear more about your experience, if you would like to reach out to us and provide us with more details.We are looking forward to hearing from you!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Ana Bernardino - Resort Manager den 7. jan. 2024
Thank you so much for sharing your valuable feedback regarding your recent stay with us! We are pleased to hear you enjoyed your experience.We are looking forward to welcoming you back - we are confident it will be another wonderful experience. We hope to see you again soon!Sincerely,Ana BernardinoResort Manager

4/10 – Dårlig

Shawn

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I think the potential for this lodge was good but our experience was otherwise. Upon checking into our room we met a few of the other guests who mentioned they received little goodie baskets with a welcome note and snacks, etc… but we had not gotten one in our room. We also found hair all over the shower, a used coffee mug and the bed looked a little disheveled which lead us to think the room wasn’t properly prepared for us. We were also upset that the area around the building were extremely dark, in comparison to the first building that had little lights hanging to light the alley between each building ours was completely dark because the light weren’t working. We actually had to use our phone flashlights and being one of the room lamps outside so our kid could play around 5pm. The main issue was We tried to contact the staff but no one was answering/responding. We met another guest trying to check in but their code wasn’t working, they were also trying to contact the staff with no response as well. They eventually just left to find other accommodation for the night. Extremely upset that what was supposed to be a lovely holiday trip for us was extremely disappointing.
Bodde her 1 natt i desember 2023
Svar fra Ana Bernardino - Resort Manager den 26. des. 2023
Dear Shawn,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured that your comments have been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely, Ana BernardinoResort Manager

2/10 – Forferdelig

Shelby Dale

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Heater wasn't working, lights outside wasn't working, bed linens are dirty, coffee maker is not working. Hotel is not answering or responding to help us with our concerns. We tried to call them many times.
Bodde her 1 natt i desember 2023
Svar fra Ana Bernardino - Resort Manager den 26. des. 2023
Hello Shelby, We are so sorry to hear we did not meet your expectations during your last visit.Please accept our sincere apologies. We do hope you will give us another chance in the future to provide you with a better experience.

2/10 – Forferdelig

Shanen

Bodde her 1 natt i desember 2023
Svar fra Ana Bernardino - Resort Manager den 25. des. 2023
Dear Luis,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback.We would love to hear details about your tentative of cancellation - it looks like you booked via Expedia.com, and we generally do not have any issues with cancellation requests within the policy period. We are so sorry to hear your disappointment with the restaurant closure - we do advise on the website and booking engine what are the Winter operations. Therefore, we would love to hear more where we fell short on communicating efficiently. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town. Sincerely, Ana BernardinoResort Manager

6/10 – Grei

Elizabeth og Hialeah

Likte: Renhold
Like : views Don’t like : check in instructions
Bodde her 2 netter i oktober 2023
Svar fra Ana Bernardino - Resort Manager den 29. okt. 2023
Dear Elizabeth,Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations regarding the check-in instructions. We value and appreciate your feedback - we would love to hear more details about how we can improve our self check-in instructions.As our property offers invisible service during the Winter Season, we do not have regular front desk hours or staff on site at all times.Please know you can always reach out to us via the emergency phone line, in case you need anything at all during your visit.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 – Utmerket

gerald

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Em den 28. nov. 2023
Thank you for loving the Grand Lake Lodge as much as we do. We are so glad to hear that you loved your Mountainside Bungalow stay, and we hope to get the chance to host you again soon!

10/10 – Utmerket

Maria Teresa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome lake view, beautiful property and comfortable lodging and delicious food! I would love to go back here when we're traveling through Colorado.
Bodde her 1 natt i september 2023
Svar fra Ana Bernardino - Resort Manager den 21. okt. 2023
Dear Maria Teresa, Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Come back and visit us again – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

6/10 – Grei

anthony

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Dear guest, Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured it has been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 – Utmerket

Aubrey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience. The cabins were perfectly clean, brand new mattress that was very comfy and the perfect rustic mountain experience with all your expectations met
Bodde her 1 natt i oktober 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Dear Aubrey, Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Christian

Very nice place enjoyed my self
Bodde her 2 netter i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Dear Christian,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 – Bra

Christina

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The main lodge and location were beautiful and we truly enjoyed out time and glad we stayed. However the need to keep up with maintenance on their cabins for safety. The cabin we stayed in while understanding it is historical, it had some serious foundation issues, where the bathroom floor had dropped a few inches making the bathroom door not be able to close, and looking at the the supports it way undersized for the renovated tile bathroom.
Bodde her 1 natt i oktober 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Dear Christina, Thank you for taking the time to share your valuable feedback with us. Our sincere apologies for not meeting your expectations regarding the building structure. As you mentioned, they are very historical, however, we are always looking for ways to improve. Hoping you will come back and visit us again, giving us another chance to provide you with a great experience.

10/10 – Utmerket

Misty L

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
View was perfect! Loved the fire pit and hot tub. Easy access to RMNP. Room is nothing fancy, but who is in the room during the day when you have the mountains. Coffee pot or Keurig in the rooms would be a bonus.
Bodde her 2 netter i oktober 2023
Svar fra Erin Brown, Front Desk Lead den 10. okt. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback and be assured it will be shared with the appropriate departments to ensure all items mentioned are addressed.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Erin Brown, Front Desk Lead den 10. okt. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Lodge with spectacular views
The Grand Lake Lodge has a special place in our hearts as we return after 19 years. The improvements made to the property are spectacular just adding to the beauty of the surrounding area, and without losing the charm of the original lodge and cabins. The cabins are still cozy and completely modernized and main lodge lobby and restaurant is gorgeous.
Bodde her 1 natt i oktober 2023
Svar fra Erin Brown, Front Desk Lead den 7. okt. 2023
Hi Timothy, we're so glad to hear you loved your time with us, and we're happy to welcome you back! We cant wait to see you next year, have a great winter season, and safe travels to you!

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Erin Brown, Front Desk Lead den 5. okt. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

6/10 – Grei

Tom

No hot water.
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 5. okt. 2023
Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused by the issue you experienced. Around this time of year, the drop in temperature can sometimes cause the water to heat slowly when demand is high. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.

10/10 – Utmerket

Clarence

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My daughter, sister and I stayed at the lodge at the end of September, and loved it. We have been coming to Grand Lake for almost 40 years, but had a cabin there. We sold the cabin so decided to come up and try the luxury of staying at the Lodge. We just loved every thing about it. We can’t wait until next year when we will come again. LaVonne Harris, Colorado Springs
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 3. okt. 2023
Hi LaVonne, we're so glad to hear you loved your time with us!Please do let us know when you are ready to return – we're sure it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 1 natt i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Dear Michelle,Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Dale

Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 29. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Lynea

Bodde her 2 netter i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Marc

Reiste med familie
Likte: Personale og service og romkomfort
Best place to stay
Super friendly staff. Everyone loved our dog. Just a beautiful place. We will be back.
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 29. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We're so glad to hear you enjoyed your experience!We can't wait to welcome you back, safe travels!

10/10 – Utmerket

William og The Woodlands

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place was one of the highlights of our trip!
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 27. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us, we are so glad to hear you loved your experience!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

2/10 – Forferdelig

Rose

Bodde her 1 natt i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, please reach out to us directly if you would like to provide us more details about your recent experience.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

10/10 – Utmerket

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 26. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 – Bra

Diane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely lodge
Cabin cute although small. But that’s ok. Restaurant nice and had a great meal of Buffalo ribs. But wine selection was limited as they are winding down their season. Lodge beautiful snd views amazing. Would stay here again.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 26. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience and we appreciate your feedback.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Lodge bar and restaurant were outstanding! Cabins were a little outdated, but perfect for our needs. We had an excellent meal and great service at the restaurant. We really enjoyed our stay in Grand Lake Lodge.
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 26. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 – Bra

Kelli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 23. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Andrew

Had a lovely stay. Cabin and facilities were excellent. Beautiful lake views.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 21. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Nicole

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We loved our stay and cannot wait to return.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 18. sep. 2023
Hi Nicole, thank you for sharing your time with us! We're glad to hear you loved your stay and we can't wait to welcome you back, safe travels!

10/10 – Utmerket

Judy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was so warm & welcoming...the staff was very attentive. We had a one night stay in one of the cottages & it was so darn cute. Everything seemed to be new & nothing forgotten. Would highly recommend!
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 17. sep. 2023
Hi Judy, thank you so much for sharing your time with us! We're glad to hear you enjoyed your experience and we hope to welcome you back again soon, safe travels!

2/10 – Forferdelig

Jerry

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Nice view of Grand Lake. Cabin was tiny, cold, noisy. Way overpriced
Bodde her 2 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 17. sep. 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value your feedback and be assured it will be shared with the appropriate departments to ensure that the experience we offer is the best it can be. We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.

8/10 – Bra

Carl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 16. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Beth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 15. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Nathalie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect stay at Grand Lake !! The grand lake lodge is an amazing place from another time, with an impressive historic decoration, but still providing all the modern comfort. We absolutely loved it and this was by far one of the best experience of our 20 days honeymoon road trip around Utah & Colorado. The view on the lake from the restaurant and the lobby is magnificent. The fireplace gives the place a perfect mountain vibe. We felt so connected to nature from our cabin, yet it was just minutes away from the national park entrance and the main attraction in town. The team went above and beyond to make us feel special for our special trip, and offered us bubbles & chocolate strawberries. This place will forever hold a special place in our heart.
Svar fra Erin Brown, Front Desk Lead den 14. sep. 2023
Thank you so much for sharing your time with us! We're pleased to hear you enjoyed your experience and we love the detailed review!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

malgorzata

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay! Great views of Grand Lake and convenient to all shops and restaurants.
Bodde her 3 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 14. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 – Bra

Brenda

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The property is lovely and gorgeous views of the lake. The half cottages are very small and the shower is tiny. The cottage floor slants and is diff to walk at times.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 14. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience and we appreciate your feedback. Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loves the views and the staff. Great property.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 14. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

8/10 – Bra

Terese

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A Wonderful Mountain getaway!
This historic lodge overlooking beautiful Grand Lake does not disappoint. The cabins have been updated, while still retaining their rustic charm. If you’re looking for a modern vibe with all the amenities, this isn’t it. However, the friendly staff, great restaurant, and unparalleled views more than make up for too few wall outlets.
Bodde her 3 netter i september 2023
Svar fra Erin Brown, Front Desk Lead den 14. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience, and we appreciate your feedback!Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Adrian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2023
Svar fra Erin Brown, Front Desk Lead den 7. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Shane

Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 26. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

2/10 – Forferdelig

mary

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Paying $800 for a tiny unsafe barely livable space with broken window that let the rain in and a door that is unhinged tilting sideway. This an way way way overpriced with no linen service no housekeeping is a shame to the hotel industry. Are stay was absolutely shameful from the dining staff and a restaurant manager that dies not understand service. He has Ben there 20 years and does not help the staff but stand around in time where he is low on staff. The area where we try to eat has no service staff to help order. The restaurant required the guests to go to the bar to order and the bar was swamp with patrons . The bartender took my order after 20 minutes standing there . It felt like we were bothering them. The worse is when you pay $120 you expect a minimum service , well nothing no hello no asking is we needed something no they don’t care On the first day I finally placed my order and when the food arrived I asked the waitress for fork and knifes and my surprise the waitress told me that she could not give me the ustensils because she was busy. So I had to go around to find some. On the second day for diner the host told us to order at the bar and this time after 29 minutes of standing there the bartender told me that he will not take my order and I needed to go back to my seating area and someone will take my order. So I did and a Minute later the waitress said, no, she will not serve me and thing went to hell with arguments. after that we were told to leave.
Bodde her 2 netter i september 2023
Svar fra Ana Bernardino - Resort Manager den 19. okt. 2023
Thank you for taking the time to share your experience with us. Please accept our sincere apology for failing to meet your expectations. We value and appreciate your feedback, and be assured it has been shared with the appropriate departments to ensure all items mentioned are addressed.We do hope you will give us another opportunity to provide a better guest experience the next time you are in town.Sincerely,

6/10 – Grei

Wade

Reiste med familie
Likte: Personale og service
It is an old property with very small rooms. No air conditioning so it was hot inside during the day. It cooled off at night. The walls are thin so you will hear neighbors. Very close to Rocky mountain national park. Has incredible views of lake.
Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 5. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your overall experience. We value and appreciate your feedback and be assured it will be shared with our team.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
two night
Beautiful historic lodge with breathtaking views. We stayed 2 nights.
Bodde her 2 netter i august 2023
Svar fra Erin Brown, Front Desk Lead den 5. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Deann

Bodde her 1 natt i september 2023
Svar fra Erin Brown, Front Desk Lead den 5. sep. 2023
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

10/10 – Utmerket

Carol og Austin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place should be considered a resort, not just a lodge. We were there for four nights. Each evening they had something special. Wine and cheese pairing. Beer tasting and appetizers. Live music. The restaurant manager was very creative in cheese board presentation Plus she was very sociable. She made all guests feel welcome. The p Lodge has a great outdoor pool, a fireplace seating area and a nice front porch. Note- when I say resort, it must be kept in mind the cabins are small. But well maintained. And extremely clean.
Bodde her 4 netter i august 2023
Svar fra Erin Brown, Front Desk Lead den 2. sep. 2023
Hi Carol, thank you so much for sharing your time with us, we're overjoyed to hear you loved your experience, and we appreciate your thoughtful review! We can't wait to welcome you back, we're sure it will be another great time!