Hoteller i Grand Isle

«We drove 2 days to get to The Best western in Plattsburgh, NY. We got to the hotel at 2 pm.and asked to check in. The clerk told us check in time was 4 pm. We told him that we had traveled from Georgia. He told us that if we wanted to check in early there would be a $25.00 fee. We have arrived at other hotels before scheduled check in times and have been accommodated. By telling us that we could check in early for a fee let us know that there were rooms ready and by arriving early the customer ...

«Lousy breakfast»

«Walking distance to market and multiple restaurants. Covered parking. Well-stocked self-serve breakfast bar.»

« Endroit tranquille et sécuritaire, Déjeuner de base inclus.»

«Clean room, Well maintained property»

«The room was clean, it seems as though the hotel has been newly renovated. The breakfast/lounge area was really nice/cozy and the breakfast wasn’t bad. Overall we had a great stay!!»

«Terrible smell. The mattress and pillows were super soft you would sink in the bed. The bedroom didn’t even have a small table to sit down have a coffee»

«There were couple of spiders crawling on the ceiling and towels were not fresh / clean.»

«The staff was nice & location was great. What I didn’t like was that they don’t clean your room. Kids in a room for 3 nights get dirty. I need a broom & cleaner to do it myself if no one comes in. I asked for towels & was just brought one set. We ended up bringing pool towels to our room.»

«Room was very clean and comfortable. The inn is set on a beautiful farm in the middle of a field. Breakfast was very nice. I would stay there again.»

«We loved this hotel. We booked the suite with 3 beds and a couch! We can never find suites with 3 beds so this was great. Very clean with nice amenities!»

«The place smelled heavily of marijuana. On check in I had to provide my card because I chose the pay at the hotel option. I was in a rush to register so I didn’t pick up on the fact that I didn’t get a receipt. On check out I just handed my cards in and was told I was all set. As I pulled into the road I got a charge for an additional $20 to my credit card. Checking my credit card transactions, I was charged $20 extra on my original reservation. I returned and talked to the desk clerk. He ...

«Charlotte at the front desk and the good coffee was the best part of our stay. Checkin time is at 3:00 but our room was not ready. We never got check in until 6:00 without any compensation for our troubles. There were 2 other couples who could not get check in because the rooms had not been cleaned yet and there were no clean towels! She called the manager, James Ballard and he would not even come in to help with the problem!!! The room had missing lamp shades, cracked window blinds, and dirty ...

«Parking is easy and breakfast is good!»

«Interaction with the staff was limited to a phone call to check in. We were very pleased with our stay, the accommodations and location. Would happily go again.»

«Family friendly amenities, breakfast was good, staff was helpful including housekeeping»

«The breakfast was good with several options. The staff was very friendly and the air conditioning was nice. »

«Bed with broken springs No one at the counter had to wait 10 minutes to find someone Both vending machine were broken had to go across the street to find water After explaining to the front desk they just said it’s too bad Will never go there again»

«Underground parking out of the sun was nice when the temp was in the 90’s. Good recommendations for restaurant from the front desk staff. Very clean and comfortable rooms.»