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Anmeldelser av SureStay Plus Hotel by Best Western Grand Island

2.5 out of 5
SureStay Plus Hotel by Best Western Grand Island
2603 S Locust St, Grand Island, NE

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 364 av totalt 889 anmeldelser." "
Rangering på 8 − Bra. 330 av totalt 889 anmeldelser." "
Rangering på 6 − Grei. 112 av totalt 889 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 889 anmeldelser." "
Rangering på 2 − Forferdelig. 37 av totalt 889 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Andrea

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was nice and easy to check in
Bodde her 1 natt i mai 2024

8/10 – Bra

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Checked in with Vickie and she was friendly and helpful. Got us a nice quiet room away from the pool. Room was clean and well stocked, bathroom is a little small. Breakfast area is a little cramped, but we enjoyed the offerings. I’d stay again
Bodde her 1 natt i mai 2024
Svar fra Bonnie den 26. mai 2024
Hello Richard, Thank You for the great review and feedback we appreciate your business

2/10 – Forferdelig

Theresa

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Our room had a VERY overwhelming smell of smoke. I specifically ordered a room that said non-smoking. The lady at the front desk was VERY nice and friendly and even came to the room to smell. She said that she agreed with us and that the room must not have been ozoned after the last people had smoked in there. They did not have another room available and due to my allergies we had to leave. I am assuming that since the hotel could not provide us with a smoke free room that we will be reimbursed for our stay. I want to once again mention that the lady at the front was very nice, helpful and took the situation seriously. I appreciate that but she could not authorize the refund so I am hopeful that Expedia will be able to take care of this for me.
Bodde her 1 natt i mai 2024
Svar fra Bonnie MGR den 19. mai 2024
Hello Theresa, We are very sorry for the inconvenience , please except our apologies and we have gave you a full refund . and hope you will return ..thank you

10/10 – Utmerket

Linda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was friendly
Bodde her 1 natt i mai 2024
Svar fra Bonnie den 4. mai 2024
Hello Linda, Thank You for the awesome review and feedback! we appreciate your business.

10/10 – Utmerket

David

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with easy access to all the places in downtown. Room was very cleaned and the staff was very friendly and professional.
Bodde her 1 natt i mai 2024
Svar fra Bonnie den 4. mai 2024
We appreciate the wonderful review and feedback. Thank You have a wonderful day!

8/10 – Bra

Natalya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Bonnie den 30. apr. 2024
Hello Natalya, Thank You for the great review, we appreciate your business and hope to see you again

10/10 – Utmerket

bob

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice facility. Check in person was kind and professional. Loved the free breakfast - great options!
Bodde her 1 natt i april 2024
Svar fra Bonnie den 30. apr. 2024
Hello Bob, Thank You for the awesome review and feedback! we appreciate your business and look forward to your return

2/10 – Forferdelig

Chris

Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Our door would not lock. Anyone could walk in at anytime. We told the front desk about it. All they said was they could watch our room while we were gone. This was not acceptable. We got moved to a room with only 1 queen bed. Paid and booked a room with 2 queen beds.
Bodde her 1 natt i april 2024
Svar fra Bonnie den 28. apr. 2024
Hello Chris, we are sorry for the inconvenience ..I did offer to watch your room while i did the repairs on the door or you could move to another room so you would not be inconvenienced .I also issued you a refund of the cost difference between room types as promised.

10/10 – Utmerket

James og West Des Moines

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No BS. Fast check-in.
Bodde her 1 natt i april 2024
Svar fra Bonnie den 23. apr. 2024
Hello James, We appreciate your excellent review and feedback. Hope to see you again soon.

8/10 – Bra

Alisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was great for a one night stay. Pretty clean.
Bodde her 1 natt i april 2024
Svar fra Bonnie den 22. apr. 2024
Hello Alisa, we appreciate the awesome review and feedback!! Hope to see you again soon. Thank You. have a wonderful day

10/10 – Utmerket

Debra

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was a little on the small side, especially the bathroom, but we were there for one night only and the price was very reasonable and the room was very clean. The beds were very comfortable. We slept in so we missed breakfast.
Bodde her 1 natt i april 2024
Svar fra Bonnie den 21. apr. 2024
Hello Debra. Thank You for the awesome review and feedback. we appreciate your business and hope to see you again

10/10 – Utmerket

Seth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable relaxing vibes just what i needed
Bodde her 2 netter i mars 2024
Svar fra Bonnie den 6. apr. 2024
Hello Seth, Thank You for the awesome review and feedback We appreciate your business and hope to see you again soon

8/10 – Bra

Jamie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was fine
Bodde her 1 natt i mars 2024
Svar fra Bonnie den 31. mars 2024
Hello Jamie, Thank You for the great review. We hope to see you again soon..

8/10 – Bra

Aaron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good.
Bodde her 1 natt i mars 2024
Svar fra Bonnie and staff den 16. mars 2024
Hello Aaron, Thank You for the great review!! we appreciate your business and hope to see you again soon

10/10 – Utmerket

Deborah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Always a great stay at this hotel. Staff is very attentive to the needs of their guest…we will be back to stay for two more nights in a couple of weeks!!!
Bodde her 2 netter i februar 2024
Svar fra Bonnie den 26. feb. 2024
Hello Deborah, Thank You for the awesome feedback and review. see you soon

4/10 – Dårlig

Matthew

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i februar 2024
Svar fra Bonnie den 23. feb. 2024
Hello Matthew R, We are sorry you did not enjoy your stay with us. we awarded you with extra points Have a wonderful day

10/10 – Utmerket

Karrie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Bonnie den 20. feb. 2024
Hello Karrie, Thank You for the awesome review We appreciate your business and hope to see you again soon!

8/10 – Bra

FRED

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean
Bodde her 1 natt i desember 2023
Svar fra Bonnie den 13. feb. 2024
Hello Fred, Thank you for the great feedback!! we appreciate your business

8/10 – Bra

Murielle

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra The staff at SureStay Plus den 1. feb. 2024
Hello Murielle, Thank You for the great review.! We appreciate your business and hope you will stay with us again .

10/10 – Utmerket

Victoria

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra The staff at SureStay Plus den 28. jan. 2024
Hello Victoria, Thank You for the awesome review and feedback . Your business is very important to us and hope you will stay with us again soon

8/10 – Bra

Henry

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra The Staff at SureStay Plus GI den 6. nov. 2023
Hello Henry, We appreciate you taking the time to review our hotel and hope to see you again soon.Have a wonderful day

10/10 – Utmerket

thomas

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra SureStay Plus by Best Western den 2. nov. 2023
Thank you so much for you review! We are delighted you enjoyed your stay with us!We look forward to seeing you in the future!SureStay Plus by Best Western

10/10 – Utmerket

Juan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra SureStay Plus by Best Western den 24. okt. 2023
Thank you so much for you review! We are delighted you enjoyed your stay with us!We look forward to seeing you in the future!SureStay Plus by Best Western

2/10 – Forferdelig

Thomas

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The entry door to the BACK parking lot was not Locke d and non-functional. Even worse when I gazed around the room this morning I saw a wall mount for a smoke detector but NO DETECTOR. From a safety inspection standpoint this would be a low probability event with possible lethal / deadly consequences. I'll not be back
Bodde her 1 natt i oktober 2023
Svar fra Bonnie den 19. okt. 2023
Hello Thomas, We are sorry you did not enjoy your stay with us .and we will look into that issue. Have a great day.

10/10 – Utmerket

Elizabeth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Joann, you are amazing. Thank you for your kindness
Bodde her 1 natt i september 2023
Svar fra The Staff at SureStay Plus GI den 19. sep. 2023
Hello Elizabeth, Thank You for the awesome review and feedback.. We appreciate your business

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was friendly
Bodde her 1 natt i september 2023
Svar fra Bonnie den 15. sep. 2023
Hello Wendy, Thank You for the great review and feedback!

8/10 – Bra

Randy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Bonnie den 11. sep. 2023
hello Randy, Thank You for the great review, we appreciate your business and hope to see you again soon

8/10 – Bra

Brint

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
While this motel is more basic than high-end, my room was spotless, the common areas were always tidy and the staff was efficient and friendly.
Bodde her 3 netter i september 2023
Svar fra Bonnie den 5. sep. 2023
Hello Brit, Thank You for the great review and feedback!

10/10 – Utmerket

Josseline

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy limpio y muy tranquilo el lugar
Bodde her 1 natt i september 2023
Svar fra Bonnie den 5. sep. 2023
Gracias por la increíble reseña, apreciamos su negocio.

6/10 – Grei

Holly

Reiste med en gruppe
Good enough
It was OK for the price. No elevator and had to go upstairs to the room.
Bodde her 1 natt i august 2023
Svar fra Bonnie den 1. sep. 2023
Hello Holly, Thank You for the review and the feedback .we appreciate your business

10/10 – Utmerket

Lori

Bodde her 1 natt i august 2023
Svar fra The Staff at SureStay Plus GI den 23. sep. 2023
Hello Lori, Thank You for your great review and feedback We appreciate your business

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful staff, very clean. Pool was in great condition.
Bodde her 1 natt i august 2023
Svar fra Bonnie den 29. aug. 2023
Hello Samantha, Thank You for the awesome review and feedback. We appreciate your staying with us

8/10 – Bra

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Bonnie den 29. aug. 2023
Thank You for taking the time to review our hotel we appreciate your business

10/10 – Utmerket

Katie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Bonnie den 19. aug. 2023
Thank You for the awesome review We appreciate your business

8/10 – Bra

Vicki

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This is a pretty good place considering the price. Very clean and quiet. Staff is friendly. Breakfast is so-so with heated up omelets, sausage, biscuits and gravy. I was looking for non meat and cheese options so I was happy to get Raisin Bran and bananas. Room is small but ok for an overnight on the way west.
Bodde her 1 natt i august 2023
Svar fra Bonnie den 19. aug. 2023
Hello Vicki, Thank You for the great review and feedback!! Hope to see you again soon

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Bonnie den 15. aug. 2023
Thank You for the Great review and feedback

8/10 – Bra

Damian

Reiste med familie og små barn
Very disappointed that there are no elevators. This is an older property that has had a lot of paint and cosmetic things done to it. It is not the most modern property. Shower/toilet area is very small. Room was nice and clean. Very obvious that it was recently renovated. Breakfast was average. It was acceptable for the price. I just wish they would have stated that it is a 2story property without elevators.
Bodde her 1 natt i august 2023
Svar fra Bonnie den 15. aug. 2023
Hello Damian, Thank You for your feedback it is very important to us. We appreciate your business

8/10 – Bra

Laura

Bodde her 1 natt i august 2023
Svar fra Bonnie den 1. sep. 2023
Hello Laura, Thank You for the awesome review! We appreciate your business

10/10 – Utmerket

Anthony

Bodde her 1 natt i juli 2023
Svar fra Bonnie den 13. aug. 2023
Hello Anthony, Thank You for the awesome review and for being a great guest !!

10/10 – Utmerket

Marv

Bodde her 1 natt i august 2023
Svar fra Bonnie den 29. aug. 2023
Thank You for taking the time to review our hotel we appreciate your business

6/10 – Grei

Eric

Likte: Renhold og personale og service
Bodde her 1 natt i august 2023
Svar fra Bonnie den 12. aug. 2023
Hello Eric .Thank You for staying with us We appreciate the review

8/10 – Bra

Frances

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The office person was very pleasant and helpful! I give her bonus points!
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 2. aug. 2023
Hello Francis, It was a pleasure having you as a guest.. Thank You for the awesome review

10/10 – Utmerket

Sherry

Bodde her 1 natt i juli 2023
Svar fra Bonnie den 19. aug. 2023
Thank You for the great review! We appreciate your business

8/10 – Bra

Gale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 2. aug. 2023
Hello Gale, Thank You for the awesome review, We appreciate your business

8/10 – Bra

Carol

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and early (5:00) breakfast.
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 29. juli 2023
Hello Carol, Thank You for the great review!! we appreciate your staying with us

10/10 – Utmerket

Nicolette

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you for a great stay on our way to and from Colorado! Staff is always friendly and helpful! Rooms are nice!
Bodde her 1 natt i juli 2023
Svar fra The Staff at SureStay Plus den 29. juli 2023
Hello Nicolette, Thank You for the outstanding review and feedback!! we appreciate you choosing SureStay Plus for your lodging needs

10/10 – Utmerket

Roy og Meridian

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a few miles off the freeway, so not super convenient for someone just passing through on I-80, as we were. Front desk person was very nice, and facility is in good condition.
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 26. juli 2023
Hello Roy, Thank You for the awesome review and feedback! We appreciate your business

6/10 – Grei

Loree

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 26. juli 2023
Thank You for your review. we appreciate you staying with us

8/10 – Bra

Janet

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect pit stop for a family of 5! Room very large and staff very helpful. Breakfast was good
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 25. juli 2023
Hello Janet and family, Thank you for the great review and feedback . Hope to see you again soon.

10/10 – Utmerket

deanna og OBERLIN

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good beds and clean room
Bodde her 1 natt i juli 2023
Svar fra Bonnie den 24. juli 2023
Hello Deanna, Thank You for the great feedback!! we appreciate your business