Penny,Thank you for taking the time to let us know how we are doing! I am so happy that you enjoyed your stay and we look forward to your return in the future. Thanks again!

Barbara,I appreciate the glowing review and so happy that you had an exceptional stay. I will definitely pass on your kind words to the staff. We strive daily to provide an exceptional stay for all our exceptional guests and it's great when it is appreciated! We look forward to seeing you again in the near future.

Melissa,Thank you for taking the time to let us know how we are doing! I am so happy to hear that you had an exceptional stay and were able to enjoys some of the many amenities we offer! We look forward to your return!

Audra,Thank you for the 5 out of 5! We are so happy to hear that you had an exceptional stay. We look forward to your return in the future! Thank you again!

Thank you for the 5 out of 5 rating! We look forward to seeing you again in the future! Thank you!

Thank you for the excellent score. We are so happy you had a great visit. Thank you!

Carl,Thank you for taking the time to let us know how we are doing! I am happy to see that you enjoyed your stay with us! We look forward to seeing you the next time you are in Grand Island!

Mary,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and use it to continuously improve our guest experience. I apologize for the confusion regarding a bar/lounge. The on-site restaurant, Napoli's, does serve alcohol; however, we no longer have a separate lounge as that closed 7/31/2023. We have updated all the online sites; unfortunately, the updates don't always show as readily as the old information on these 3rd party websites. I am happy you were able to enjoy the pool and that you enjoyed your room. I hope to see you again soon in more favorable weather conditions! Thank you!

Kathleen,Thank you for the 4 out of 5 Rating! I am so happy you enjoyed your stay with us. We appreciate your feedback and use it to continuously improve our Guest Experience! We look forward to seeing you the next time you are in Grand Island!

Tom,Thank you for the 10 out of 10! We are so happy you enjoyed your stay with us and we look forward to seeing you in the future. Have a great 2024!

Kelly,I am so happy to hear that you had an exceptional stay as one of our exceptional guests! Thank you for taking the time to provide feedback on how we are doing! We look forward to seeing you again in the future.

Cynthia,Thank you for your 5 Star Review. We appreciate all feedback and use it to continuously improve our guest experience. We look forward to seeing you again in the future, Thank you again!

Carl,Thank you for taking the time to let us know how we are doing! I am so happy you enjoyed your stay and we look forward to seeing you again in the future! Thank you again!

Thank you for taking the time to let us know how we are doing! I am happy to hear that you were able to enjoy your stay with us. I apologize about the Lounge as it closed 7/31/2023 and I have asked for that to be removed from our listing. I also apologize for the hot tub not working and were happy that we could do a complimentary upgrade to help with that situation. Unfortunately, maintenance issues always seem to appear at the most inopportune times. I do hope to see you again in the future! Thank you again!

Michelle,Thank you for your 5 Star Rating! I am so happy to hear that you enjoyed your stay and we look forward to seeing you again in the future! Thank you again!

Joel,Thank you for taking the time to let us know how we are doing! We appreciate the 10 out of 10 rating and look forward to seeing you again in the future! Thank you again!

Jennifer,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and listen to continuously improve our guest experience! We are very proud of our breakfast and the selections we offer and glad to hear you appreciated that! We are in the process of adding an additional 19 sleeping rooms, extended stay rooms, and we are doing our best to keep the noise and mess to a minimum. We look forward to seeing you again in the future. Thank you again!

Shukria,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and listen to continuously improve our guest service. We look forward to seeing you again in the future!

Jessica,Thank you for taking the time to provide feedback from your recent stay with us. We appreciate all feedback and listen to continuously improve our guest experience. We look forward to your return. Thank you again!

Kerry,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and listen to continuously improve our guest experience. We look forward to seeing you again in the future! Thank you again!

Kristine,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and listen to continuously improve our guests experience. I'm sorry you did not enjoy our Fitness Center as it was redone with preferred equipment. I do hope to see you in the future. Thank you again!

Tiffanie,Thank you for letting us know how we are doing! We appreciate all of our guests feedback and listen to continuously improve our guest experience. I am so happy to hear that you enjoyed your stay and were able to enjoy some of the many amenities we offer. I do apologize for the mess as we are in the process of adding additional sleeping rooms. We look forward to seeing you in the future. Thank you again!

Dodi,Thank you for taking the time to let us know how we are doing! We appreciate all of our feedback and listen to improve the guest experience. I apologize that the website still lists a lounge on-site and will have the addressed immediately. I am so happy to hear you enjoyed your stay and we look forward to seeing you again in the future. Thank you again!

Corey,Thank you for taking the time to let us know how we are doing! We appreciate all feedback and listen to improve our guest experience. I am so happy to hear that you had an exceptional stay for an exceptional guest! We look forward to seeing you in the future. Thank you again!

Thank you for your feedback! We look forward to seeing you in the future!

Daniel,Thank you for taking the time to let us know how we are doing! We do appreciate all feedback and use it to improve our guest experience. I apologize for the stairs and next time you can certainly request a ground floor room. We look forward to seeing you in the future! Thank you!

Thank you for taking the time to let us know how we are doing! We appreciate all feedback and use it to improve our guest experience. I am happy to hear you had the exceptional stay you expect and look forward to seeing you in the future. Thank you!

Tanya,Thank you for taking the time to let us know how we are doing! We do appreciate all feedback and want you to know we do listen and use it to improve our guest services. I'm sorry you did not enjoy your stay and, if you could, please let me know what the issues were. We cannot fix what we do not know is broken. Thank you!

Sarah,Thank you for taking the time to let us know how we are doing. We do appreciate all feedback as we cannot change what we don't know is wrong. I do apologize for the lack of an elevator, which that is stated on all of our booking sites and would have gladly put you on 1st floor had it been requested. There was no sort of construction or maintenance issues in your area the morning of your stay so it could have been another guest and I apologize if they were loud. If you had called the front desk we would have been able to address and ask others to quiet down. Also, had you called the Front Desk about the Heater not working they could have moved you or had someone repair. The pool is open from 7 am - 11 pm daily and I apologize if it wasn't unlocked when you came down to swim. Again, had you let the Front Desk know the pool could have been opened. Thank you and I hope to see you in the future.

Josh,Thank you for taking the time to let us know how we are doing! I am so happy to hear that you loved our Complimentary Breakfast buffet. We do appreciate all feedback and want you to know that we do listen. We look forward to seeing you again in the future. Thank you!

Michael,Thank you for taking the time to let us know how we are doing! I am so happy you had an exceptional stay and we look forward to seeing you in the future! Thank you again!

Larry,Thank you for the excellent review! I am so happy to hear you had an exceptional stay and we look forward to seeing you again soon! Thanks again!

Kory,Thank you for taking the time to let us know how we are doing! I am so happy to see that you had a great stay! We look forward to seeing you in the future! Thanks again!

Thank you for taking the time to let us know how we are doing. We do appreciate and listen to our guest feedback. Please reach out with any concerns you may have had. Thank you again!

Joe,Thank you for taking the time to let us know how we are doing! I do apologize for the Hot Tub; unfortunately, we cannot foresee mechanical issues and we did get it up and running as fast as we could. I also apologize for the safe batteries being dead and we will make sure we are checking them more often. We do appreciate and listen to our guests and next time you are in the area - feel free to request an interior room to avoid the traffic noise. Thank you again!

Amy,Thank you for taking the time to let us know how we are doing! I am so happy you had an exceptional stay and we look forward to seeing you in the future! Thank you again!

I apologize for any inconveniences you encountered; however, there are cancel policies and booking policies that are out of the control of the Hotel when booking through an online site. I understand that no one likes paying for unused nights; however, the booking had to stand the way you booked per the policy of the online site you chose. Thank you!

Heidi,Thank you for taking the time to let us know how we are doing! I am so happy to hear that you had an exceptional stay and we look forward to seeing you in the future! Thank you again!

Kimberly,Thank you for taking the time to let us know how we are doing! We do appreciate and listen to our guest feedback. Please reach out with your concerns. Thank you!

Tiffany,I am sorry to hear that you were unhappy with our pet policy. It is listed on any of the online sites that we accept "Dogs Only". The Hotel released any charges held by the Hotel and it would be Expedia's decision on a refund by them. Sorry I can't be of more assistance as we are limited at the Hotel level when booked through a 3rd party website. Thank you!

Joseph,Thank you for taking the time to let us know how we are doing! I am so happy to hear that you had an exceptional stay and we look forward to seeing you again in the future.

Shari,Thank you for taking the time to let us know how we are doing and we look forward to seeing you in the future!

Michael,Thank you for taking the time to let us know how we are doing! I am so happy to hear that you had an excellent stay and we look forward to seeing you in the future! Thank you again!

Brad,Thank you for taking the time to let us know how we are doing! I a so happy to hear that you had an excellent stay and we look forward to seeing you again in the future! Thank you again!

I am so sorry to hear that you did not enjoy your stay. We do listen and will do our best to be better next time. Unfortunately, we cannot control what happens outside but next time you can ask for an interior room. We hope to see you in the future. Thank you!

Mike,Thank you for taking the time to let us know how we did! We truly value our guests opinions! Sounds like you had a good stay and we look forward to seeing you in the future! Thanks again!

Ryan,I am so unhappy to hear that you did not enjoy your recent stay with Boarder's Inn & Suites. Please reach out directly to let us know exactly where we went wrong. Thank you for taking the time to leave a review.

Michelle,Thank you for taking the time to let us know how we are doing! We truly value our guests opinions and we are so happy to hear that you enjoyed your stay. We look forward to seeing you in the future and thank you again.

Ryan,I'm sorry to hear there was an issue with your room; however, I am happy to hear that we were able to correct the issue quickly and let you get settled. I am happy to hear you enjoyed your stay after that and we look forward to seeing you in the future. Thank you for taking the time to let us know how we are doing!

Thank you for letting us know how we are doing! I am happy to hear you enjoyed your stay and we look forward to seeing you in the future!