Thank you for your review! We appreciate both positive and negative feedback so we can see what areas we need to work on. We look forward to welcoming you again soon!

Thank you for your review! We're so pleased that you enjoyed your stay with us and we look forward to seeing you in the future.

Thank you Fatima!

I apologize for your less than stellar stay with us. Thank you for letting us know. I will make sure to have maintenance look at it now that we know. Thank you for staying!

Thank you so much for your comments about your stay. We are pleased you enjoyed your time here. Come see us again anytime!

Thank you so much. I apologize for the oversight with the corners. We are so happy you enjoyed your time here in Grand Haven. We look forward to your next visit!

Thank you for staying and for letting us know how we did for your stay. We wish that incidents like that did not happen and appreciate your understanding. We do have a prime location here in Grand Haven. We are close to so many attractions such as the beach and downtown. Thank you for being our guest!

Thank you for your review. We love being so close to the beach and downtown area. Lots to see and do!

Thank you for taking the time to leave you feedback about our property. Our staff takes great pride in offering a clean well maintained environment.

Thank you so much!

Thank you so very much. We appreciate you. Please come see us again!

Thank you!

Thank you Michele!

Thank you so much!

Thank you!

Thank you! We do have multiple buildings on property. I apologize that you we not made aware of your room location prior to coming in. We try our best to make sure all of our descriptions are accurate. I am so pleased you enjoyed our staff and beds!

Thank you!

Thank you so much. We are so pleased you enjoyed our staff and your room. Please come see us again soon!

Thank you for taking the time to share your detailed feedback with us. We're delighted to hear that you found our property conveniently located and our staff friendly and accommodating. It's wonderful to know that you enjoyed a comfortable stay in our clean room. We take great pride in maintaining high standards of cleanliness and upkeep, and we're thrilled that our dedication to excellence shines through. We look forward to welcoming you back on your next visit, and we'll strive to make your stay even more enjoyable.

We're thrilled to hear your parents loved their stay! It was our pleasure to host them, and we're delighted they enjoyed their room and the surroundings. Thank you for choosing us for such a special gift, and we hope to welcome them back soon for another wonderful experience!

Thank you so much for leaving us this review. We are happy you enjoyed your room. Come see us again sometime!

Thank you for both your wonderful rating and your review. We are happy you enjoyed your stay with us. Come see us again sometime?

Thank you so much Susan. We are so happy you enjoyed your time with us. Please come visit again!

Thank you for the 5 out of 5 rating. Ratings like this are what we strive for. Thank you for staying!

Thank you for the fantastic rating. We are so pleased you enjoyed your time here with us.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you so much for your positive review! We're delighted to hear that you found our hotel to be great value, enjoyed the clean pool, well-stocked breakfast, and comfortable room. We're thrilled that you found our selection of kid-friendly games appealing, and we apologize for any inconvenience caused by the stale smell in your room. Please know that we take your feedback seriously and will work to address this issue. We truly appreciate your understanding and hope to welcome you back soon for another enjoyable stay!

Thank you for taking the time to share your feedback with us. We appreciate your compliments regarding our front desk clerk and apologize for any inconvenience caused by the crack in the ceiling and the misunderstanding regarding the room allocation. Your observation about vaping in the pool and hot tub area is duly noted, and we sincerely apologize for this oversight. Maintaining a smoke and vape-free environment is important to us, and we will certainly pay closer attention to ensure adherence to our policies in the future. We value your input and hope to have the opportunity to better serve you on your next visit.

I apologize you did not enjoy your stay with us. Thank you for letting us know.

Thank you for your rating. We are happy you enjoyed your time here. Hope to see you again.

Thank you so much for your rating!

Thank you for your rating

Thank you for taking the time to rate our property!

Thank you for taking the time to leave us this rating.

Thank you so much for your kind comments and wonderful rating. We appreciate you!

Thank you for taking the time to leave us this fantastic rating. Stay warm!

Thank you so much for your rating!

Thank you so much for this rating. Come see us again anytime!

Thank you for taking the time to leave such a wonderful rating. We are happy you enjoyed your time here.

Thank you so much for your rating!

I apologize you did not fully enjoy your stay with us. Thank you for taking the time to let us know!.

Thank you for choosing to stay at our hotel! We're delighted to hear that you had a wonderful experience and appreciate the fantastic rating. We look forward to seeing you in the future.

Thank you so much! Our staff works so hard to ensure a pleasant and welcoming stay for our guests. I am so pleased we succeeded with you. Come visit again anytime!

We at the hotel are unaware of transportations services in our area beyond the local bus service. If you have time please reach out and share that research with us. We would love to pass it on to future guests!

Thank you! We are so happy to see that you enjoyed your time here. Come see us again the next time you are in the area!

Thank you for taking the time to leave us a rating on your stay!

We sincerely apologize for the challenges you faced during your recent stay, as indicated by your 2/10 rating. We deeply regret any inconvenience caused by the need to switch rooms and the issues with the television. This falls short of our usual standards, and we are actively addressing these concerns to ensure a smoother and more enjoyable experience for our guests. Your feedback is crucial, and we appreciate your patience. If there are additional details you'd like to share or specific areas that require attention, please feel free to reach out. We value your input and hope for the opportunity to make amends during your future visits.

We sincerely apologize for the concerns raised by the images you shared depicting dust and stains during your recent stay. This is not indicative of our usual high standards, and we deeply regret any inconvenience caused. We take this matter seriously and are actively investigating to address and rectify these issues promptly. Your feedback is invaluable, and we appreciate the opportunity to improve. If there are additional details you'd like to share or specific areas you feel we should focus on, please feel free to reach out. We are committed to providing a clean and comfortable environment for all our guests.

Thank you so much for your outstanding 5/5 rating! We are thrilled to hear that you had a fantastic experience at our hotel. Your positive feedback means the world to us, and we're grateful for your support. We look forward to welcoming you back for another exceptional stay.

Thank you for your rating. We are happy you enjoyed your time here. Hope to see you again.