Hoteller i Grafton

«The desk chair (the only chair in the room) was old, squeaky and dirty. The elevator I used to access our room on the 4th floor had a problem. When pushing the button for the 4th floor, I had to push it repeatedly over and over for about 30 to 45 seconds before it would light up and begin ascending.»

«I had absolutely no worries! clean, quiet, easy check in , the staff was amazing. If I could give 10 stars I would.»

«Clean room»

«Clean, spacious; no breakfast provided, kind of dated/busted rooms »

«There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. »

«This place is HORRIBLE. SO DIRTY !!!! This place needs to be burnt down. This was the WORSE hotel stay I ever had. I had to clean my own room, It was old blown up balloons under the bed. The shower didn't work and they wouldn't give us any lien. DO NOT STAY HERE !!!»

«Basic room, but clean. Reception responded immediately when our toilet would not flush, was fixed very quickly. Small breakfast area with very basic food, but ok.»

«Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. »

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»

«The staff was AMAZING! The room and property were clean and the ladies doing the breakfast were very quick to keep the tables cleaned between guests and to keep everything in filled. My four stars was only because the bed pillows smelled like sweaty head. I have very sensitive smell and could smell it through the pillow cases, please note that the pillowcases were clean it was just the smell of the pillows. Maybe time for a replacement. I will go back the next time I am in the area.  ...

«Staff was very friendly »

«Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!»

«Place was a dump. Items broken all over. Obvious no sense of urgency to repair. Breakfast was terrible. This facility is trending downhill fast.»

«No heat. Sagging bed. Decent response. Great location.»

«Sorry staff was very judgmental...»

«After we took a shower, the water would not turn off. The showers water handle was broken and we could not turn it off. We couldn’t even change the temp of the water so the shower head just kept pouring out hot water and it was warming up the entire room. We tried to call the lobby but nobody was picking up. My husband had to put on his winter clothes and walk to the front desk to get help. The worker came inside to confirm that the shower was broken and called the maintenance guy. The ...