Hoteller i Gowanda

«They need to get a different system for seating people at the cafe»

«Manager was very helpful, reallt enjoyed my stay excellent property and staff»

«The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my ...

«Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is ...

«WONDERFUL STAY, COMFORTABLE BEDS AND CLEAN ROOMS. EVERYTHING WAS GREAT WITH OUR STAY, LOVED THE SPACIOUS LAYOUT OF THE ROOMS AND BATHROOM. ALL AMENITIES WERE INCLUDED WITH EXTRA PILLOWS AND BLANKETS. OUR ONLY COMPLAINT WAS THE TOILET, IT'S NOT FOR ADULTS, WAY TOO SMALL. WE WILL DEFINITELY BOOK THIS HOTEL AGAIN IN THE FUTURE.»

«Loved the location, amenities and atmosphere. However the bed in room 204 was really hard and stiff and gave us back aches.»

«Breakfast was supposed to be available from 8am to 10pm, but the office door was locked so we couldn't get in. Overall, the rooms were nice sized but are in need of an update, especially the mattresses.»

«Ended up here cause I made a wrong turn. But I had the best sleep I’ve had in a long time. The best bed and the best pillows. Awesome water pressure in the shower. Quiet, cute little breakfast. Hope I make a wrong turn again and end up here»

«* staff was nice * Walls paper thin * Room was sort of clean. The shower had mystery spots and there was hair in the sink and on the bed.»

«The hotel was under maintenance, which wasn't the problem, but it didn't say that on Expedia site, because of that I don't think the price of the hotel was worth it. The bathroom door in our room wouldn't close at all, it kept getting stuck on the floor. Hopefully when it's all redone it will be better and worthy of the price.»

«Nice hotel for short stop-over, but I wouldn't stay for breakfast. They should offer more choices and something hot»

«Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. »

«Clean and comfortable. Very nice breakfast.»

«Certain staff were great, I had to stay here during the sale of our house, after a few days we had a fruit fly problem. I was offered a different room but chose to just stay in it due to them only having availability on 2nd floor -but no working elevator. On the plus side, staff was great & they allow dogs.»

«Love it»

«Nice view of the lake. Easy parking. Staff were nice and the room was good. The bathtub wasn't pristine by any stretch. The property needs an update badly, but I understand that's costly. It was a solid stay for a driving trip in upstate NY on a holiday weekend.»

«This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used ...

«Scammed out of hard earned money. The clerk claimed to not have my reservation even though everything was confirmed and she tried to double to cost. I rejected the offer. Still haven’t received a refund for the reservation they supposedly didn’t receive. Seems pretty fishy to me.»

«Slopes were abundant. Need to improve the signange bigger and better point of direction. »

«We loved our stay and plan to visit again, amazing price, amazing location but the staff truly made the trip with their kindness»