Hoteller i Governors Island

«Great indoor pool area !»

«We picked this hotel due to its proximity to Waterville Valley ski area. The room was clean however the TV did not work which was a bummer but overall not a big deal. I would stay there again. »

«The staff was amazing! I forgot my expensive water bottle and they mailed it back to me.»

«Courteous staff, room was clean. Convenient for our trip»

«Amazing place with great amenities like a game area, outside patio with a nice fire, and snacks/drinks in the room. Easy to get to the slopes too. »

«The room was very spacious and bright, with a gas fireplace and sitting area in front of it. The chairs in the seating area were a bit uncomfortable, saggy, so one night we watched the small tv in bed. The beds and bedding were very comfortable. Great water pressure in the shower and the whole room was very clean. The mini fridge had a freezer which was appreciated for our freezer packs. The ice machine in the breakfast area is not for coolers. The pool was not open, which was a drawback. The ...

«It was the perfect choice for our family, pool and hot tub were awesome. »

«It was good. The juice and coffee weren't working, but they fixed it quickly. »

«Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. »

«The two “experienced” ladies who checked us in were the kindest, most knowledgeable staff I have seen in quite awhile. I appreciate they come from a generation that value customer service. »

«Awesome service wonderful clean rooms! »

«Our go to place whenever we are in the area»

«It was pretty quiet, not to many people staying but that was fine. I didn’t visit the pool area so I can’t speak for it but it was open and looked ok. My only complaint is the breakfast. There weren’t that many options. Most things were carbs (bread/bagels/cereal/pancakes). Juice options were great. But no eggs or meat. The bed was comfortable and the tv and amenities in the room all worked. Over all 3-4 stars. There was only one person on staff that I saw my entire stay. »

«Room was clean. Bed was comfortable but very high. I booked a Deluxe king. The room was so small. Had a dormer as well which made it even smaller. NOT the room i boked. I would not stay in that room again...Also, they refurbished room. But the bathroom toilet was never replaced. It was like sitting on the floor, so low. Why not the toilet, too?»

«Clean and comfortable.»

«We had an excellent experience at the resort this weekend! Everything was absolutely amazing — from the beautiful environment to the outstanding service. The staff was very friendly and attentive, making us feel welcome from the moment we arrived. The place is clean, well organized, and perfect for relaxing. We truly enjoyed our time — this was already our second time visiting the resort! We will definitely be coming back. Highly recommended!»

«Hotel was clean, hot tub was amazing while it snowed, comfortable all around. Bed was phenomenal. Couldn’t wake up. Floors were not sound proof. Someone complained about someone walking around. Views were spectacular. Would definitely stay here again. A big plus was the breakfast and coffee in the morning. »

«The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold.»