Hoteller i Glen Carbon

«One of your breakfast ladies was especially kind and helpful to us. Even tho she was busy, she took time to answer our questions. Her name was Tonya (maybe taylia). Our second morning she came and asked if we needed anything else. She was kind and helped make our stay more enjoyable. »

«Breakfast was supposed to be from 7-10 At 8 am there was one sausage left a half cup of coffee and cold cereal We did find a very nice restaurant for breakfast just 3 minutes away »

«The hotel was ready to access, rooms were adequate and breakfast was good. »

«Pool broken and closed down. Room smelt like a whole pack of cigarettes had just been smoked in the room 5 minutes before we checked into the room. Whirlpool in the room was filthy. Bedding is paper thin and the two pillows they have on the bed are flat as can be. »

«Friendly staff, not far from the city. I would definitely stay there again!»

«Fast check-in, a bowl of free chili when we arrived, nice, clean rooms with comfy beds. Would love to stay again. »

«The desk server was on his phone in the parking lot and no where to be found. There was $hit smeared all over the public restroom in the lobby and when we asked if there was another restroom the kids could use and explained the situation the girl at the desk simply said NO thats thebonlynone we have and showed no concern for the cleanliness/ public health hazard of their hotel»

«Rooms are spacious and very clean. Property are so well kept. We didn’t partake in the breakfast (through I fault of the hotel we had to leave), but it’s so nice it’s offered!! Staff was polite and informative! »

«Left over food in the refrigerator. Property was run down. Pool looked gross. Tv did not work. Most employees could have cared less about customer service.»

«Very nice lady at the desk!»

«We had an extremely disappointing and concerning experience at this hotel. During our stay, items were taken from our room by the cleaning person, and it was clear that she also had gone through our personal belongings. This is not just unacceptable—it’s a serious violation of trust and basic safety. When we reported it, the manager, Sheila, initially appeared sympathetic and assured us she would make it right, including refunding one night to compensate for the situation and the missing ...

«I had to yell for someone to come to the desk. The room was not clean and the sheets had stains. No bugs. The extra lock on the door as loose. »

«Very friendly spacious and clean! Great people»

«We appreciated being able to check in early, and the staff at the front desk was kind and welcoming. That definitely made a good first impression. However, the room felt like a bit of a downgrade. The bathroom in particular seemed dated, and the floors didn’t appear to be cleaned thoroughly. The main room itself was fine and seemed clean, and the bed was very comfortable—probably the highlight of the stay. Breakfast was underwhelming. There were no hot food options—just bread, bagels, ...

«Our couch was broken, pull out bed would barely come out and couldn't get it to go back in. Pool wasn't open and honestly thought it was an indoor pool from the description. The elevator was very scetchy as well. Was not impressed for the money I spent. »

«The breakfast was excellent, fresh fruit, eggs, etc. The roads were clean the staff, Garrett, was efficient and helpful.»

«Great place to stay and get good sleep and an excellent breakfast.»

«Lovely, well maintained property, clean and updated room, very comfortable bed, spotless bathroom, good breakfast, on-time shuttle service to the airport, free parking »