Hoteller i Gibson City

«Hotel itself was good. Customer service was lacking. Called a week ahead and day of asking if we could check in an hour early. Got there and were told we couldn’t, then saw several groups of people check in while we were waiting, we tried again and then they let us check in. Also told them our room was out of hand soap and body wash and never got it taken care of our entire stay.»

«All was great as usual»

«Excellent stay! This was the last hotel on a 30 day roadtrip and it was our favorite hotel for the price range. Beautiful interior and nice modern rooms. My son loved the window bench! I’d definitely recommend this hotel if passing through.»

«They overbooked then canceled my room 4 hours before check in»

«Small town friendly.»

«stayed here before new UIUC student registration day. Clean and nice and helpful staff.»

«Room appeared clean, bathroom door knob was very loose and did not lock, breakfast consisted of dry cereal with no milk, instant oatmeal with no available water or milk to mix it with, there was syrup but no waffle maker, they did have yogurt, 1 apple and 1 orange, and a bottle of orange juice if you wanted to pour yourself a cup of juice. Oh they also had pieces of bread put into ziplock bags and a toaster plenty of jelly and butter»

«Just the shower head was leaking out the bottom and down the hose.»

«Great breakfast. Nice staff telling us what the history is on old military base .»

«Park was convenient»

«Not much amenities. I didn’t like it when homeless people were allowed to enter and get food during breakfast and the management didn’t do anything about it while we customers paid for the service.»

«The room was clean, but it was very stuffy. The AC was not super effective. The staff was very friendly and helpful. The breakfast options were terrible. We went to eat somewhere else.»

«We loved the fresh brew coffee machine’s available 24/7. John was super friendly at check in, and very helpful. Nice feeling after a long trip.»

«Clean, had everything we needed, great price!»

«Good selection for breakfast decently priced very clean and quiet»

«Room is so so, staff is friendly, breakfast is very limited.»

«There was a water leak across the hallway and the overnight repairs kept us awake all night. The following morning our room didn’t have any water pressure. There was no manager on scene and despite two messages, we were never contacted by anyone. Mistakes can definitely happen but the lack of communication was terrible.»

«The amenities need to be upgraded, but the property in all was ok. I would stay again.»

«The staff was amazing, and very helpful. Tina and Ced were the kindest folks we've met in a long time. Stop by the Bistro and visit them even if you're not staying at the hotel.»