6/10 – Grei
Bjarke
Forretningsreisende
7. juni 2023
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
What the pictures did not tell
When style and theme becomes authentic.
The theme and style of this hotel is really cool, with the integration with the medieval town of Ghent.
But, as much as the hotel wants to be high-class the same the hotel fails.
The bathroom was looking very stylish, but the windows could not be opened as they are rotten. The shower is a bathtub build into the floor, but unfortunately the water temperature is almost impossible to control - either burning or ice cold. In addition the shower head needs cleaning from calcium, as a lot of water end on the floor, which is not falling towards a drain, meaning lake on the floor. The toilet is covered by a coating that makes it look like made from small stones, where the coating is not destroyed.
In the lounge the sofa was dirty, and the louver desperately needs cleaning. The bedroom was ok, however no view through the window, and the hangers are the cheapest quality possible. The rooms, windows, floors and in general scream for maintenance. This is not any longer a theme, this was very authentic. Very sad, because the concept is fantastic.
The service at the hotel is kind and great people - which of cause contributes a lot keeping the stay acceptable.
Bjarke
Bodde her 3 netter i juni 2023