Lounge

Anmeldelser av Grand Coastal Hotel

3 out of 5
Grand Coastal Hotel
1 & 2 Area M Plantation, Le Ressouvenir, East Coast Demerara, Georgetown, Demerara-Mahaica

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 107 av totalt 217 anmeldelser." "
Rangering på 8 − Bra. 59 av totalt 217 anmeldelser." "
Rangering på 6 − Grei. 25 av totalt 217 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 217 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 217 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Kevin D. den 16. des. 2023
Thank you! Please come again soon.

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient
Bodde her 7 netter i april 2024
Svar fra Kevin D. den 5. mai 2024
Thank you Mr. Robert. Please come again.

10/10 – Utmerket

Rondell

5 stars
Bodde her 1 natt i april 2024
Svar fra Kevin D. den 29. apr. 2024
Thank you so much. Please come again soon!

10/10 – Utmerket

Mark

Reiste med familie
Very Decent Hotel
Bodde her 4 netter i april 2024
Svar fra Kevin D. den 29. apr. 2024
Thank you so much. Please come again soon!

10/10 – Utmerket

Ashleakha

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its my 1st time and the experience was wonderful I will recommended this Hotel to anyone.. My family is staying there right now and I have more family going in November too to stay.. Everyone was so friendly and helpful.. Umadai Umrao (Sandy) was 1 of your best employee/staff who I love and recommend highly.. thanks again and I look forward to staying there again.. Best Ashleakha Persaud
Bodde her 6 netter i april 2024
Svar fra Shayne C. den 24. apr. 2024
Hello Ashleakha Persaud,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your first visit was enjoyable, and we truly appreciate your recommendation. We take pride in our friendly and helpful staff and will surely pass on your kind words to Umadai Umrao (Sandy). We can't wait to welcome you back again soon!

6/10 – Grei

Nicky

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Kevin D. den 25. apr. 2024
Thank you for your review, Nicky. We appreciate you taking the time to rate us. It looks like there might be some areas where we could improve. We would love to hear more about your experience so we can provide better service in the future. Please feel free to share any specific feedback or suggestions you might have. Looking forward to hearing from you!

10/10 – Utmerket

Eze

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
It's location.
Bodde her 7 netter i april 2024
Svar fra Shayne C. den 23. apr. 2024
Hi Eze! Thank you for your feedback, and we're delighted that you enjoyed your stay. We look forward to welcoming you again!

8/10 – Bra

Odelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff provided outstanding service, going above and beyond to ensure a great experience. Even when the hotel was fully booked, they creatively found a way to accommodate an extra night’s stay. Additionally, the service team catered excellently to my restrictive diet, crafting delicious meal options. A special thank you to: • Abina at the front desk • Servers David and Charleen • The security staff member (a polite, shorter, older man with a bald head) who assisted me in getting great food despite my late arrival. Thank you all!
Bodde her 2 netter i april 2024
Svar fra Pat M. den 16. apr. 2024
Thank you so much for taking the time to share your experience at the Grand Coastal Hotel. We are thrilled to hear that you enjoyed your stay. Your feedback means a lot to us, and we are glad you chose to stay with us. We hope to see you again!

10/10 – Utmerket

Tricia og Valley Stream

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was an awwsome experience at Grand Coastal. As someone who frequently visited and never thought about staying at a hotel, this was such a nice surprise. The hotel had amazing food, great staff and cleaning service, and a small, but really nice pool, that is good for kids to cool down. I cant say enough how this was a perfect alternative to super expensive hotels that are permeating the country. Notably, this hotel is on east coast and not central Georgetown. However, its about a 10 minute drive and for me, it was perfect. There is some noise from the highway, but its not something I would say is a deterrent. The only negative here is the prices of taxi service. The hotel uses their own service and they have a huge markup compared to other services. Getting around Guyana requires using taxis, so just be mindful. Again though, it was an excellent hotel stay. Thanks to the staff for all their help!
Bodde her 1 natt i april 2024
Svar fra Kevin D. den 14. apr. 2024
Thank you for sharing your Grand Coastal delight. We are pleased that you enjoyed your stay and were pleasantly surprised by our services.Happy to hear you appreciated our wonderful food, pleasant personnel, and timely cleaning. We're glad we met your expectations—we strive to make our visitors' stays comfortable and enjoyable. Our tiny pool is meant to rejuvenate kids, so we're delighted you enjoyed it.Many travelers worry about the expense of rooms, therefore we offer a fantastic alternative to more expensive hotels without compromising quality. We are on the east coast, not in central Georgetown, but we believe our location offers a calm getaway while being handy to the city core.We appreciate your feedback about highway noise and are glad it did not negatively effect your visit. We will keep looking for ways to reduce guest exposure to noise.We regret the rising cab prices. We use a reliable cab service to deliver our guests safely. However, we will reassess our price structure and seek alternate methods to offer clients more reasonable transportation.Thank you again for choosing Grand Coastal and sharing your excellent experience. Your warm remarks and praise for our team are appreciated. We hope to see you again and provide you another great stay.

10/10 – Utmerket

Liza

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and staff
Bodde her 1 natt i april 2024
Svar fra Shayne C. den 13. apr. 2024
Hi Liza, Thank you for your kind words! We're thrilled to hear that you had a great experience. Our team works hard to provide excellent service, and we're glad it made a difference during your stay. We hope to have the pleasure of welcoming you back soon!

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Pat M. den 10. apr. 2024
Thank you for your review and for choosing Grand Coastal Hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in the hotel.

2/10 – Forferdelig

Syed

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the when into my purse and seal my wallet. I forget my purse in my room and their cleaners who had they keys to the room steal my wallet. how can you recommend a place like this?
Bodde her 11 netter i februar 2024
Svar fra Ms Natoya Parris den 10. apr. 2024
Good Afternoon, I trust that you're doing well. I will inform our Management about this incident, They will contact you. Sorry for any inconvenience.

4/10 – Dårlig

devendra

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 1 natt i mars 2024
Svar fra Kevin D. den 31. mars 2024
Hi Davindra. Sorry to hear about your experience. Could you let us know via email what the concerns were so we can address them?

4/10 – Dårlig

isabelle

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
I hope they will improve, lots of missed opportunities to make this stay comfortable. -Lack there of pool side towel service, my family of 4 decided to use the pool, and was given only 2 towels, we were told there was only 2 available at that time, but we were the only ones using the pool all day that day. - poor AC Quality - tv wasn’t working, every time it was turned off you need tech support to come and get the ‘antenna/ cable’ back into working order. - again family of 4 was only given 2 towels everytime they refreshed the rooms. - the idea of not having water in the bathroom from 12am-1am is not a good choice of timing…. Very inconvenient having to wait to take a shower at that time, especially since we were coming back late from our events . Perhaps choose a later time in the day to do this service ?? … At the time of my stay, they were undergoing renovations, I hope they make proper repairs and improvements to better the stay for future guests . … the only good thing about this stay was the friendly staff.
Bodde her 6 netter i mars 2024
Svar fra Kevin D. den 28. mars 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.Our hotel is indeed undergoing renovations to enhance our facilities and services. These renovations are a testament to our commitment to providing our guests with a comfortable and updated environment. We understand that this process can occasionally lead to inconveniences, and we are grateful for your patience and understanding.Regarding the pool towels, we have implemented a limit to ensure availability for all our guests and to discourage misuse that can lead to shortages. This policy is in place to manage resources effectively while still catering to our guests’ needs. We regret any inconvenience this caused your family and will review our policies to better accommodate our guests’ needs in the future.We apologize for the issues you encountered with the air conditioning and television. Our maintenance team strives to ensure all amenities are in perfect working order, and we regret any oversight in this instance. For clarification, our hotel uses a cable TV system, and we were not made aware of any widespread issues during your stay. However, we will investigate further to prevent such incidents from recurring.Concerning the water service interruption, the chosen timing from 12 am to 1 am is intended to minimize inconvenience, as this is generally the period of lowest demand. This maintenance is crucial for ensuring the quality and safety of the water in our facilities. We understand that this timing may not suit all our guests, and we are open to exploring alternative solutions that balance operational needs with guest comfort.Lastly, we are heartened to hear that you found our staff to be friendly. Our team takes great pride in offering warm and welcoming service to all our guests.Please rest assured that your feedback is invaluable to us as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future for a stay that meets both your needs and expectations.

10/10 – Utmerket

Diana

Likte: Fasiliteter
Great
Bodde her 1 natt i mars 2024
Svar fra Kevin D. den 25. mars 2024
Thank you so much Diana! Please come again soon.

8/10 – Bra

Pratap

Reiste med familie
Layout of room needs improvement. Insufficient lighting. Needs more closet space. Only 2 clothes hangers. Living off suit cases. No luggage racks available. No convienent stores in the immediate area, so you are at the mercy of the hotel for food which was mediocre at best. Pool is smack in front of dining area through which you have to pass to go to and from your room. Nonetheless my stay was a pleasant experience. Thanks to an amazing support staff. Microwave ovens are dirt cheap, so there is no reason why every room cannot be equipped with one.
Bodde her 4 netter i mars 2024
Svar fra Kevin D. den 25. mars 2024
Thank you for taking the time to provide feedback about your recent stay at our hotel.As a 25-year-old legacy hotel, we are modernizing our facilities to serve our guests better. We have placed obvious signs around the hotel to inform our guests about these improvements.Regarding the lighting in your room, we have equipped each room with four recessed lights, 2 table lamps, bathroom lights, an art light, and a table lamp. We believe this provides sufficient lighting for our guests' needs.We understand your concerns about the closet space and the limited number of hangers provided. To optimize space in our rooms, we have implemented a system where guests can request additional amenities, such as extra hangers or luggage racks. This is a common practice in many hotels today. It is communicated clearly with a sign in the bedroom.The location of our pool near the bar and dining area is by design, as it is meant to create a pleasant ambiance for our guests. As a boutique hotel, we strive to create a unique atmosphere that distinguishes us from other properties.We disagree with your statement about the lack of convenience stores in the immediate area. A Massy Mini Mart is located just 3 minutes from the hotel, and a Massy Supermarket is just 10 minutes away.Regarding our food options, we take pride in our culinary offerings, which are well-renowned in Guyana.Lastly, we are delighted to hear that despite your issues, your stay was a pleasant experience, thanks to our fantastic support staff. We will be sure to pass along your compliments to our team.

6/10 – Grei

Minawattie

Reiste med partner
Overall great choice for value. The bathroom, however needs modernization.
Bodde her 6 netter i mars 2024
Svar fra Pat M. den 18. mars 2024
Thank you so much for taking the time to share your experience at Grand Coastal Inn. We truly appreciate your feedback and we are glad you stayed with us. We hope to see you again!

10/10 – Utmerket

Princes Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything about the hotel was exceptional. It was clean, stylish excellent service. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I'll liked to thank Tanish,Abina at reception very pleasant always smiles and very attentive doing a great job. Also to the restaurant staff waitresses Tracy and Cheryl they made dinning a pleasant and wonderful experience. Thanks you all for your great hospitality. Will definitely be back and I would recommend anyone to stay at The Grand Coastal Hotel.
Bodde her 3 netter i mars 2024
Svar fra Shayne C. den 12. mars 2024
Thank you for taking the time to share your feedback regarding your recent stay Princes Caroline. We appreciate your kind words and are delighted to hear that you found our hotel exceptional in terms of cleanliness, style, and service.We're delighted that you enjoyed the good food and found it to be great value for money. It warms our hearts to know that our staff, including Tanish, Abina, Tracy, and Cheryl, contributed to making your stay memorable. We'll be sure to pass along your kind words to them.Your recommendation means a lot to us, and we can't wait to welcome you back!

10/10 – Utmerket

Cristal

The stay was great and the staff awesome would definitely book again
Bodde her 2 netter i mars 2024
Svar fra Pat M. den 8. mars 2024
Thank you for your review and for choosing Grand Coastal Hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in the hotel.

10/10 – Utmerket

Bheskar

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very clean, staff is very polite and willing to help. The food is excellent, I do recommend the hotel.
Bodde her 3 netter i februar 2024
Svar fra Pat M. den 6. mars 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We are looking forward to see you again!

10/10 – Utmerket

Davindra

Reiste med partner, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 4 netter i mars 2024
Svar fra Pat M. den 6. mars 2024
Thank you, Davindra for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. We're looking forward to welcoming you back in the future!

10/10 – Utmerket

Mulchan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was very professional and very helpful
Bodde her 1 natt i januar 2024
Svar fra Shayne C. den 13. apr. 2024
Hi Mulchan,We're so happy to hear that you had a great experience with our staff! Thank you for your kind words, and we look forward to welcoming you back soon!

10/10 – Utmerket

Drobadee

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very beautiful love it
Bodde her 2 netter i februar 2024
Svar fra Kevin D. den 28. feb. 2024
Thank you so much. We hope you come again.

8/10 – Bra

Leah

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Kevin D. den 28. feb. 2024
Thank you for your kind review Ms. Leah. Please come again.

10/10 – Utmerket

Orin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was awesome...
Bodde her 3 netter i februar 2024
Svar fra Kevin D. den 26. feb. 2024
You're awesome! Thank you Mr. Orin. We hope you come again soon.

10/10 – Utmerket

Miriam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10/10 I would recommend GCH to everyone. The staff are attentive, personable, and friendly. Shoutout to Abbina at the front desk for communicating with me from the beginning of the booking until checkout. Well done GCH.
Bodde her 6 netter i februar 2024
Svar fra Kevin D. den 25. feb. 2024
Thank you so much for your glowing review and perfect rating! We're thrilled you would recommend GCH to everyone. Our team, especially Abina, takes great pride in delivering attentive, personable, and friendly service, and it's lovely to know that these efforts significantly impacted your stay.We're delighted that Abina's communication from booking through checkout contributed to your seamless and enjoyable experience. Your shoutout has been shared with her and the rest of our team, serving as a fantastic motivator to continue providing exceptional service.Thank you for choosing GCH, and we look forward to welcoming you back soon. Your recommendation means the world to us!

8/10 – Bra

Takayuki

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good facility with nice restaurant. Could hear noise from next room.
Bodde her 2 netter i februar 2024
Svar fra Kevin D. den 23. feb. 2024
Thank you so much for your kind review we assure you, during our upcoming renovations, will be solving many of our sound proofing. Please come again.

6/10 – Grei

ian

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Checkin time was firm. I arrived 2 hrs early due to flight times and was told room would not be ready till 4pm. Restaurant good except I order a starter (taster) clearly fir just myself, when arrived it could have fed 4 people. Waste of food. But the food was v good.
Bodde her 1 natt i februar 2024
Svar fra Kevin D. den 21. feb. 2024
Thank you so much for taking the time to share your experience at Grand Coastal Inn. We truly appreciate your feedback and are glad you enjoyed your stay overall.We understand your concerns regarding our check-in process and the portion sizes of our starters. Please explain that our check-in time is carefully scheduled to ensure we can maintain the highest standards of cleanliness and readiness for all our guests, especially during periods of high demand. We strive to make every aspect of your stay seamless and comfortable, sometimes requiring strict adherence to check-in times.Our starters are indeed designed to be shared, aiming to offer a variety of tastes to enhance your dining experience with us. We appreciate your input and will consider how we might better communicate our menu concepts to our guests to ensure a delightful dining experience.Your feedback is invaluable as it helps us improve and continue providing exceptional service to all our guests. We hope to have the opportunity to welcome you back shortly, where we can exceed your expectations from your last visit.

6/10 – Grei

Vanelda

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Kevin D. den 18. feb. 2024
Thank you for your review. Please come again soon.

10/10 – Utmerket

Samantha

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 6 netter i februar 2024
Svar fra Kevin D. den 14. feb. 2024
Thank you Ms. Samantha. We're grateful for the excellent review. Please come back again.

8/10 – Bra

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everyone was nice. Checkin was easy. We were on the second floor and no elevator. Would love to see accommodations for the disabled. Tamika at the bar made great drinks. Checkout was easy at 1am and Romel our driver took care us as he took us back to the airport. I'm sure the renovations they have planned will elevate the hotel.
Bodde her 1 natt i februar 2024
Svar fra Kevin D. den 14. feb. 2024
Thank you for taking the time to share your experience with us. We're delighted that our staff made your stay enjoyable and that you found the check-in and check-out processes smooth.We are committed to ensuring our hotel is accessible to all guests, and your feedback is invaluable in helping us improve. We are excited about our planned renovations and will certainly include considerations for better accessibility as part of our efforts to enhance the overall guest experience.Thank you again for your feedback, and we hope to welcome you back in the future to see our improvements.

10/10 – Utmerket

Sarah

Bodde her 5 netter i februar 2024
Svar fra Kevin D. den 22. mars 2024
Thank you for your five-star review, Sarah! We're thrilled to hear that you enjoyed your stay at our hotel and we can't wait to welcome you back.

10/10 – Utmerket

Keith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service and staff were great….looking forward another visit soon.
Bodde her 3 netter i februar 2024
Svar fra Patty M. den 12. feb. 2024
Thank you for your heartwarming review, Keith! We're excited to see you again in Grand Coastal. All the best!

2/10 – Forferdelig

Versha

Bodde her 2 netter i februar 2024
Svar fra Kevin D. den 22. mars 2024
I am sorry to hear about your experience. If you could send us an email or call our general manager at your earliest convenience, we would appreciate it. We would like to understand the reason behind your bad experience and work on correcting it for the future. Thank you.

4/10 – Dårlig

Randy

Bodde her 3 netter i februar 2024
Svar fra Kevin D. den 22. mars 2024
Good day, Mr. Randy. I am sorry to hear about your poor experience with Grand Coastal. If you could kindly reach out to us via email or call our general manager, whose contact information is listed on our website, we would appreciate hearing from you about the reasons behind the poor experience. We would like to work on correcting it for the future.

10/10 – Utmerket

Vineeta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Kevin D. den 5. feb. 2024
Thank you so much, Ms. Vineeta. I hope you come back soon!

8/10 – Bra

Soomdeo

Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 3 netter i januar 2024
Svar fra Kevin D. den 4. feb. 2024
Thank you! We hope you come again.

10/10 – Utmerket

Janet

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff,service and food were exceptional Thank you for all that you do!
Bodde her 1 natt i januar 2024
Svar fra Kevin D. den 31. jan. 2024
Thank you so much for your wonderful review! We are thrilled to hear that you found our staff, service, and food to be exceptional. It's our pleasure to ensure that every aspect of your stay is memorable. Your appreciation is a great motivation for us to continue delivering excellent service. We look forward to welcoming you back soon!

10/10 – Utmerket

Janet

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Thank you to all of the staff for the wonderful work that they do to make our stay a great holiday!
Bodde her 2 netter i januar 2024
Svar fra Kevin D. den 4. feb. 2024
Thank you so much for taking the time to leave us such a lovely review! We're thrilled that you had a great holiday with us. If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

8/10 – Bra

Alphius

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i januar 2024
Svar fra Kevin D. den 29. jan. 2024
Thank you! Please come again.

8/10 – Bra

Gale

Likte: Renhold
Bodde her 1 natt i januar 2024
Svar fra Kevin D. den 29. jan. 2024
Thank you Ms. Gale for your kind review. Please come again soon.

10/10 – Utmerket

Jorge

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Amazing service from Tanisha and Bernard. Good food. Nice hotel.
Bodde her 2 netter i januar 2024
Svar fra Kevin D. den 10. jan. 2024
Thank you for your kind review! We're thrilled to hear that you enjoyed your experience at the Grand Coastal Hotel, highlighted by the fantastic service from Tanisha and Bernard. It's also wonderful to know that our food and the overall ambiance of the hotel met your expectations. Your positive feedback is greatly appreciated, and we'll pass on your compliments to Tanisha, Bernard, and our culinary team. We look forward to welcoming you back for another enjoyable stay.

10/10 – Utmerket

Avi

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Noce place clean secure service was good Thia room was for my girlfriend she said they kept calling her room not letting her sleep. Also, i wanted to pay by card they had on file, i authorized it but they kept tellling me fill out a form, while im on the rd traveling myself asking me to fill out a form on my damn phone. This is no service to make a clients life difficult especially for a lousy $28 bucks. All in all place qas good, they gqve us 3 hours later checkout i thought it was nice of them
Bodde her 2 netter i desember 2023
Svar fra Kevin D. den 10. jan. 2024
Thank you for taking the time to share your feedback, Mr. Avi. We're glad you found our establishment clean, secure, and generally satisfactory and that the late checkout was a positive aspect of your stay.Regarding the payment issue. Our policy requires a completed credit card authorization form for security purposes. An incomplete form voids our bank chargeback and card services agreement protocols. This is a standard procedure to protect our guests and their financial information. The form you submitted was left empty with just a signature, and we needed help to get ahold of you to complete it promptly to allow a smooth check-in.

10/10 – Utmerket

Shekar

Forretningsreisende
Likte: Fasiliteter
Service is good
Svar fra Patty M. den 12. feb. 2024
Thank you so much, for leaving a positive review and we hope you come back soon!

10/10 – Utmerket

Helene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Kevin D. den 10. jan. 2024
Thank you Ms. Helene! Please come again.

8/10 – Bra

Terryann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
friendly staff and clean rooms
Bodde her 2 netter i oktober 2023
Svar fra Kevin D. den 31. des. 2023
Thank you so much for your kind review. Please come again soon.

10/10 – Utmerket

gurbal

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly accomadating staff .I arrived at 2 am and the manager was very efficient and gave me acroom immediately even when we cld not locate my reservation which I mixed up . I would surely recommend and the baigan choka was delicious .
Bodde her 4 netter i desember 2023
Svar fra Kevin D. den 27. des. 2023
Thank you for taking the time to share your experience at Grand Coastal Hotel. We're thrilled that our staff could efficiently assist you during your late arrival. Our pleasure is to ensure a smooth and welcoming check-in for our guests, regardless of the hour. Also, we're delighted you enjoyed the baigan choka - it's a favorite among our guests! We appreciate your recommendation and look forward to welcoming you back soon for another memorable stay.

10/10 – Utmerket

Sandhya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
GCH is my go to place of stay in Guyana - the always courteous staff; constant flow of hot water, security, easily accessible bar, never ending supply of coffee have spoilt me. The staff - Collin, Vickey, Bernard, Ryan, David - were all very sweet and kind and did their best in ensuring my stay was a comfortable and enjoyable one. The bar is well stocked and the bartenders are great at what they do and ever ready with a refill ❤️. The food is consistently delicious. Whether it’s the buffet, or off the general menu. Breakfast was always a challenge because it was always a tough decision between the local choices and the American bfast. The rooms are great. They are well lit, the AC does not disappoint in terms of coldness. I saw their renovations and can’t wait to return for another stay. Over all - in my humble opinion, I highly recommend GCH!
Bodde her 14 netter i desember 2023
Svar fra Kevin D. den 22. des. 2023
Thank you very much for your fantastic review and for choosing Grand Coastal Hotel as your preferred accommodation in Guyana! We are delighted to know that our team succeeded in making your stay comfortable and enjoyable. Your kind recommendation is highly appreciated, and we look forward to hosting you again at GCH for another unforgettable experience!

8/10 – Bra

Mohamed

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was ok after returning to stay here after about 19 years. Food was excellent. Parking was good too. Rooms are well kept and beds are comfortable.
Bodde her 1 natt i desember 2023
Svar fra Kevin D. den 18. des. 2023
Thank you for staying with us again at the Grand Coastal Hotel, especially after so long! We're glad you enjoyed the food and found our parking convenient. It's great to know that our rooms met your expectations regarding cleanliness and comfort. We look forward to welcoming you back much sooner than 19 years from now!

6/10 – Grei

Anna

Bodde her 1 natt i desember 2023
Svar fra Kevin D. den 3. jan. 2024
Thank you. Please come again!