Thank you! Please come again soon.

Thank you for the positive feedback, Brian! We're delighted that you had a comfortable stay with us and hope to see you again. Thank you!

Thank you for the positive feedback, Brian! We're delighted that you had a comfortable stay with us and hope to see you again. Thank you!

Thank you very much for the positive feedback, Nimala! We're delighted to hear that you had a great experience with us, and we look forward to welcoming you back again.

Thank you for sharing your feedback about your recent stay with us. We apologize for any confusion or inconvenience you experienced. According to our records, you had booked one of our standard rooms. As clearly stated on our website and Expedia's detail page, our standard rooms do not include amenities such as a refrigerator, microwave, or complimentary breakfast. We strive to be fully transparent about what is and is not included in each room type to ensure our guests can make informed booking decisions.For guests seeking additional amenities, we do offer upgraded room options that include a refrigerator, microwave, and other conveniences to enhance your stay. These upgraded rooms are bookable on our website and Expedia at the listed room rates.Regarding breakfast, we do provide breakfast options for an additional charge, as is common in many hotels. The breakfast cost is not included in our base room rates, but we aim to offer a variety of high-quality, freshly prepared morning dining options for our guests' convenience.We regret if these details were not clear prior to your booking. Your feedback is valuable to us as we continually strive to improve our communications and guest experience. If there is anything else we can assist with or if you would like to further discuss your stay, please don't hesitate to contact us directly.Thank you again for being our guest. We appreciate your patronage and hope to have the opportunity to better serve you in the future.

Thank you so much. Please come again soon.

Thank you for your feedback. We apologize for any inconvenience caused by the condition of our facilities. Our hotel is currently undergoing renovations, as communicated through signs posted on the premises and updates on our website. We are working diligently to address maintenance issues and upgrade our amenities to provide the best possible experience for our guests. We appreciate your understanding and patience during this period of improvement and look forward to welcoming you back to our enhanced facilities in the near future.

Thank you so much for the positive feedback, Tiana! We hope to see you again.

Thank you Mr. Robert. Please come again.

Thank you so much. Please come again soon!

Thank you so much. Please come again soon!

Hello Ashleakha Persaud,Thank you for sharing your wonderful experience with us! We're thrilled to hear that your first visit was enjoyable, and we truly appreciate your recommendation. We take pride in our friendly and helpful staff and will surely pass on your kind words to Umadai Umrao (Sandy). We can't wait to welcome you back again soon!

Thank you for your review, Nicky. We appreciate you taking the time to rate us. It looks like there might be some areas where we could improve. We would love to hear more about your experience so we can provide better service in the future. Please feel free to share any specific feedback or suggestions you might have. Looking forward to hearing from you!

Hi Eze! Thank you for your feedback, and we're delighted that you enjoyed your stay. We look forward to welcoming you again!

Thank you so much for taking the time to share your experience at the Grand Coastal Hotel. We are thrilled to hear that you enjoyed your stay. Your feedback means a lot to us, and we are glad you chose to stay with us. We hope to see you again!

Thank you for sharing your Grand Coastal delight. We are pleased that you enjoyed your stay and were pleasantly surprised by our services.Happy to hear you appreciated our wonderful food, pleasant personnel, and timely cleaning. We're glad we met your expectations—we strive to make our visitors' stays comfortable and enjoyable. Our tiny pool is meant to rejuvenate kids, so we're delighted you enjoyed it.Many travelers worry about the expense of rooms, therefore we offer a fantastic alternative to more expensive hotels without compromising quality. We are on the east coast, not in central Georgetown, but we believe our location offers a calm getaway while being handy to the city core.We appreciate your feedback about highway noise and are glad it did not negatively effect your visit. We will keep looking for ways to reduce guest exposure to noise.We regret the rising cab prices. We use a reliable cab service to deliver our guests safely. However, we will reassess our price structure and seek alternate methods to offer clients more reasonable transportation.Thank you again for choosing Grand Coastal and sharing your excellent experience. Your warm remarks and praise for our team are appreciated. We hope to see you again and provide you another great stay.

Hi Liza, Thank you for your kind words! We're thrilled to hear that you had a great experience. Our team works hard to provide excellent service, and we're glad it made a difference during your stay. We hope to have the pleasure of welcoming you back soon!

Thank you for your review and for choosing Grand Coastal Hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in the hotel.

Good Afternoon, I trust that you're doing well. I will inform our Management about this incident, They will contact you. Sorry for any inconvenience.

Hi Davindra. Sorry to hear about your experience. Could you let us know via email what the concerns were so we can address them?

Thank you for taking the time to share your feedback regarding your recent stay with us. We are sincerely sorry to hear that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.Our hotel is indeed undergoing renovations to enhance our facilities and services. These renovations are a testament to our commitment to providing our guests with a comfortable and updated environment. We understand that this process can occasionally lead to inconveniences, and we are grateful for your patience and understanding.Regarding the pool towels, we have implemented a limit to ensure availability for all our guests and to discourage misuse that can lead to shortages. This policy is in place to manage resources effectively while still catering to our guests’ needs. We regret any inconvenience this caused your family and will review our policies to better accommodate our guests’ needs in the future.We apologize for the issues you encountered with the air conditioning and television. Our maintenance team strives to ensure all amenities are in perfect working order, and we regret any oversight in this instance. For clarification, our hotel uses a cable TV system, and we were not made aware of any widespread issues during your stay. However, we will investigate further to prevent such incidents from recurring.Concerning the water service interruption, the chosen timing from 12 am to 1 am is intended to minimize inconvenience, as this is generally the period of lowest demand. This maintenance is crucial for ensuring the quality and safety of the water in our facilities. We understand that this timing may not suit all our guests, and we are open to exploring alternative solutions that balance operational needs with guest comfort.Lastly, we are heartened to hear that you found our staff to be friendly. Our team takes great pride in offering warm and welcoming service to all our guests.Please rest assured that your feedback is invaluable to us as we continue to improve our services and facilities. We hope to have the opportunity to welcome you back in the future for a stay that meets both your needs and expectations.

Thank you so much Diana! Please come again soon.

Thank you for taking the time to provide feedback about your recent stay at our hotel.As a 25-year-old legacy hotel, we are modernizing our facilities to serve our guests better. We have placed obvious signs around the hotel to inform our guests about these improvements.Regarding the lighting in your room, we have equipped each room with four recessed lights, 2 table lamps, bathroom lights, an art light, and a table lamp. We believe this provides sufficient lighting for our guests' needs.We understand your concerns about the closet space and the limited number of hangers provided. To optimize space in our rooms, we have implemented a system where guests can request additional amenities, such as extra hangers or luggage racks. This is a common practice in many hotels today. It is communicated clearly with a sign in the bedroom.The location of our pool near the bar and dining area is by design, as it is meant to create a pleasant ambiance for our guests. As a boutique hotel, we strive to create a unique atmosphere that distinguishes us from other properties.We disagree with your statement about the lack of convenience stores in the immediate area. A Massy Mini Mart is located just 3 minutes from the hotel, and a Massy Supermarket is just 10 minutes away.Regarding our food options, we take pride in our culinary offerings, which are well-renowned in Guyana.Lastly, we are delighted to hear that despite your issues, your stay was a pleasant experience, thanks to our fantastic support staff. We will be sure to pass along your compliments to our team.

Thank you so much for taking the time to share your experience at Grand Coastal Inn. We truly appreciate your feedback and we are glad you stayed with us. We hope to see you again!

Thank you for taking the time to share your feedback regarding your recent stay Princes Caroline. We appreciate your kind words and are delighted to hear that you found our hotel exceptional in terms of cleanliness, style, and service.We're delighted that you enjoyed the good food and found it to be great value for money. It warms our hearts to know that our staff, including Tanish, Abina, Tracy, and Cheryl, contributed to making your stay memorable. We'll be sure to pass along your kind words to them.Your recommendation means a lot to us, and we can't wait to welcome you back!

Thank you for your review and for choosing Grand Coastal Hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in the hotel.

Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We are looking forward to see you again!

Thank you, Davindra for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. We're looking forward to welcoming you back in the future!

Hi Mulchan,We're so happy to hear that you had a great experience with our staff! Thank you for your kind words, and we look forward to welcoming you back soon!

Thank you so much. We hope you come again.

Thank you for your kind review Ms. Leah. Please come again.

You're awesome! Thank you Mr. Orin. We hope you come again soon.

Thank you so much for your glowing review and perfect rating! We're thrilled you would recommend GCH to everyone. Our team, especially Abina, takes great pride in delivering attentive, personable, and friendly service, and it's lovely to know that these efforts significantly impacted your stay.We're delighted that Abina's communication from booking through checkout contributed to your seamless and enjoyable experience. Your shoutout has been shared with her and the rest of our team, serving as a fantastic motivator to continue providing exceptional service.Thank you for choosing GCH, and we look forward to welcoming you back soon. Your recommendation means the world to us!

Thank you so much for your kind review we assure you, during our upcoming renovations, will be solving many of our sound proofing. Please come again.

Thank you so much for taking the time to share your experience at Grand Coastal Inn. We truly appreciate your feedback and are glad you enjoyed your stay overall.We understand your concerns regarding our check-in process and the portion sizes of our starters. Please explain that our check-in time is carefully scheduled to ensure we can maintain the highest standards of cleanliness and readiness for all our guests, especially during periods of high demand. We strive to make every aspect of your stay seamless and comfortable, sometimes requiring strict adherence to check-in times.Our starters are indeed designed to be shared, aiming to offer a variety of tastes to enhance your dining experience with us. We appreciate your input and will consider how we might better communicate our menu concepts to our guests to ensure a delightful dining experience.Your feedback is invaluable as it helps us improve and continue providing exceptional service to all our guests. We hope to have the opportunity to welcome you back shortly, where we can exceed your expectations from your last visit.

Thank you for your review. Please come again soon.

Thank you Ms. Samantha. We're grateful for the excellent review. Please come back again.

Thank you for taking the time to share your experience with us. We're delighted that our staff made your stay enjoyable and that you found the check-in and check-out processes smooth.We are committed to ensuring our hotel is accessible to all guests, and your feedback is invaluable in helping us improve. We are excited about our planned renovations and will certainly include considerations for better accessibility as part of our efforts to enhance the overall guest experience.Thank you again for your feedback, and we hope to welcome you back in the future to see our improvements.

Thank you for your five-star review, Sarah! We're thrilled to hear that you enjoyed your stay at our hotel and we can't wait to welcome you back.

Thank you for your heartwarming review, Keith! We're excited to see you again in Grand Coastal. All the best!

I am sorry to hear about your experience. If you could send us an email or call our general manager at your earliest convenience, we would appreciate it. We would like to understand the reason behind your bad experience and work on correcting it for the future. Thank you.

Good day, Mr. Randy. I am sorry to hear about your poor experience with Grand Coastal. If you could kindly reach out to us via email or call our general manager, whose contact information is listed on our website, we would appreciate hearing from you about the reasons behind the poor experience. We would like to work on correcting it for the future.

Thank you so much, Ms. Vineeta. I hope you come back soon!

Thank you! We hope you come again.

Thank you so much for your wonderful review! We are thrilled to hear that you found our staff, service, and food to be exceptional. It's our pleasure to ensure that every aspect of your stay is memorable. Your appreciation is a great motivation for us to continue delivering excellent service. We look forward to welcoming you back soon!

Thank you so much for taking the time to leave us such a lovely review! We're thrilled that you had a great holiday with us. If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Thank you! Please come again.

Thank you Ms. Gale for your kind review. Please come again soon.

Thank you for your kind review! We're thrilled to hear that you enjoyed your experience at the Grand Coastal Hotel, highlighted by the fantastic service from Tanisha and Bernard. It's also wonderful to know that our food and the overall ambiance of the hotel met your expectations. Your positive feedback is greatly appreciated, and we'll pass on your compliments to Tanisha, Bernard, and our culinary team. We look forward to welcoming you back for another enjoyable stay.

Thank you for taking the time to share your feedback, Mr. Avi. We're glad you found our establishment clean, secure, and generally satisfactory and that the late checkout was a positive aspect of your stay.Regarding the payment issue. Our policy requires a completed credit card authorization form for security purposes. An incomplete form voids our bank chargeback and card services agreement protocols. This is a standard procedure to protect our guests and their financial information. The form you submitted was left empty with just a signature, and we needed help to get ahold of you to complete it promptly to allow a smooth check-in.