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Anmeldelser av Holiday Inn Express and Suites George West, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites George West, an IHG Hotel
200 Nueces St, George West, TX

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 60 av totalt 154 anmeldelser." "
Rangering på 8 − Bra. 42 av totalt 154 anmeldelser." "
Rangering på 6 − Grei. 15 av totalt 154 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 154 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 154 anmeldelser." "

8,2/10

Renhold

8,0/10

Personale og service

6,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Alfonso M

Reiste med familie
Area that the hotel is located was nice and convenient. However, service from the staff could have been better. When we got back to our room from being gone most of the day, it had not been serviced by housekeeping. So, I had to call the desk for assistance. The side entrance door access pad wasn’t working, which was an inconvenience for my Mom who has some physical challenges. Also, the universal remotes used for the TV do not work properly.
Bodde her 2 netter i april 2024
Svar fra L Guerrero den 6. mai 2024
I am sorry to hear about the issues you encountered. I will make sure to get these issues passed on to our maintenance to get these taken care of.

8/10 – Bra

Linda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bueno y buen desayuno
Bodde her 1 natt i februar 2024
Svar fra Lguerrero den 6. mai 2024
Thank you for your review

10/10 – Utmerket

Juan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Laurie GM den 11. mars 2024
Thank you!!!

10/10 – Utmerket

Robert

Bodde her 1 natt i februar 2024
Svar fra Lguerrero den 6. mai 2024
Thank you for your review

8/10 – Bra

HELIODORO

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Laurie GM den 8. jan. 2024
Thank you for your review

10/10 – Utmerket

Victoria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Laurie GM den 22. des. 2023
Thank you for your review!! Happy Holidays

10/10 – Utmerket

Kenneth

Bodde her 1 natt i desember 2023
Svar fra Laurie GM den 22. des. 2023
Thank you for your review!! Happy Holidays

10/10 – Utmerket

Guillermina

Bodde her 1 natt i november 2023
Svar fra Laurie GM den 22. des. 2023
Thank you for your review!! Happy Holidays

8/10 – Bra

Scott

Reiste med familie
Likte: Personale og service og fasiliteter
Easy check in and nice desk folks. Hotel is nice enough, just getting a little run down and somewhat dirty.
Bodde her 1 natt i november 2023
Svar fra Laurie GM den 8. nov. 2023
Thank you for your recent review

4/10 – Dårlig

pamela

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
No frig and water pressure was low. Checking person not friendly. Never had this kind of service before.
Bodde her 2 netter i november 2023
Svar fra Laurie GM den 22. des. 2023
Thank you for your recent review. I do apologize for the issues that you encountered during your stay with us.

10/10 – Utmerket

Mary R Allen

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean easy checkin.
Easy. Nice as always. 😀
Bodde her 1 natt i oktober 2023
Svar fra Laurie GM den 2. nov. 2023
Thank you for your review, we are delighted to hear that you had a nice stay with us. Have a great day

2/10 – Forferdelig

John

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No mini fridge, TV did not work, no blankets for pull out bed, room was not attended. Poor experience overall.
Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Kristen

Bodde her 1 natt i oktober 2023
Svar fra Laurie GM den 22. des. 2023
Thank you for your recent review, I do apologize for the issues you encountered during your stay. Happy Holidays

4/10 – Dårlig

Linda

Enkeltreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
The air conditioner was not working properly they’re having problems with it so the rooms were not cool enough.. The worst breakfast ever;!! This place was not worth $100, I felt I should get some of it back because of the Air conditioning was not working properly, there was no breakfast to be had I’ve been in better places for less price
Bodde her 1 natt i august 2023

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good place to stay!!!!
Bodde her 1 natt i juli 2023

8/10 – Bra

Abigail

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, I enjoyed our stay. Quiet and relaxing atmosphere. The room was pretty clean. My one complaint would be that after our first night, house keeping did not come to our room. So, when we returned from being out all day, I had to go request fresh towels.
Bodde her 2 netter i juli 2023

4/10 – Dårlig

Blanca

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jafet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Guadalupe

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved it
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Julian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023

2/10 – Forferdelig

Rebecca

Bodde her 1 natt i april 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room not available
We didn’t stay. We arrived and was told that the hotel was overbooked and there wasn’t a room for us. We were turned away. Confirmation number or having room booked for close to 2 months didn’t matter.
Bodde her 1 natt i april 2023

2/10 – Forferdelig

Linda

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
They overbooked hotel and I didn’t have a room. I’m an 82 year old woman and I was kicked out into the street…no place to stay and missed the event I planned to attend.
Bodde her 1 natt i april 2023

10/10 – Utmerket

Israel

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2023

2/10 – Forferdelig

Lawrence

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

2/10 – Forferdelig

Susan

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel Nightmare!
Before arrival, tried to contact the hotel directly, but the phones were not working. Upon arrival I was told they had been out two weeks. Very slow service, and understaffed. When we returned to our hotel after the rehearsal dinner party our keys did not work so we had to go back down stairs and reactivate them. There was not 24 7 Coffee bar, so no late coffee. Our sheets were full of human and pet hair. We had to go back down stairs and ask for new sheets. The water pressure in the lavatory was very low. The Tub Shower had rust around the drain and faucets. Several of our family members had not AC working in their rooms for both nigh stays. Others in our Wedding group arrived and were told they did not have a reservation even though they booked it 2 months ago. This is by far the worst Hotel we have ever stayed in. I would not recommend it to my worst enemy!
Bodde her 2 netter i mars 2023

6/10 – Grei

Jalal

Likte: Personale og service
Bodde her 4 netter i mars 2023

10/10 – Utmerket

pam

Likte: Renhold og overnattingsstedets bygg og tilstand
Electricity went out during the night all over town. Need battery powered light in room when this happens for safety.
Bodde her 1 natt i mars 2023

6/10 – Grei

cam

Bodde her 1 natt i februar 2023

2/10 – Forferdelig

Josh

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold
The sheets were dirty, the toilet stained, the curtains with holes in them and there is a chance there were bedbugs, but we cannot confirm the last part as we didnt directly see them, just bug bites
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff on check in was very accommodating and helpful......especially Santito
Bodde her 1 natt i februar 2023

4/10 – Dårlig

Melissa

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
We were here for a wedding. Check in was very smooth. Got to our room. Looked very clean. Got in the ahower
Bodde her 1 natt i februar 2023
Svar fra Laurie GM den 6. feb. 2023
We are very sorry to hear that your stay with us was not as pleasant as it should have been. Your feedback is very important to us. Hopefully, we will get a chance to make your next stay a better one. Sincerely

10/10 – Utmerket

Henry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kind and helpful staff. The breakfasts were always well stocked and the area was spotless. I will make this the place I stay from now on.
Svar fra Laurie GM den 6. feb. 2023
Thank you for your recent review. We are very pleased to hear that you will be staying with us again. Sincerely

10/10 – Utmerket

Erika

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022

8/10 – Bra

Kenneth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

10/10 – Utmerket

Rosa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2022

2/10 – Forferdelig

Blaender

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was dirty and my room was not ready when i arrived at 10pm
Bodde her 1 natt i mai 2022
Svar fra Front Desk Team den 17. juli 2022
Blaender - We apologize for falling short of your expectations during your stay. We hope you will give us another chance at Holiday Inn Express and Suites George West.

2/10 – Forferdelig

dan

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was nothing to like about this hotel. This hotel rivaled the motel 6 motels. It was not clean. Stains in the toilet. Ceiling and wall peeling in the shower. The ac was not working. We set the thermostat at 60 and the ac never came on. The lighting was terrible. The tv had a direct tv remote that did not work after calling the front desk the person said that they no longer have DIRECTV and they changed to spectrum. He said you had to manually change the channel with the TV. If we had known this we would not have stayed in this rundown terrible hotel.
Bodde her 1 natt i mai 2022

10/10 – Utmerket

jim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2022

6/10 – Grei

Tommy

Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Covien
Bodde her 1 natt i mars 2022
Svar fra Sam GM den 16. mars 2022
Thank you for taking a moment to let us know how the service was, maybe on your next visit you could let us know where we fell short so that we can improve our service for you.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location is nice.
Our family enjoyed the one night we stayed here, the room was spacious to fit all 5 of us, 2 adults and 3 kids. The beds were comfortable but the sofa bed not so much. We had everything we would need but the pump on the shower gel was broke when we got there so we were not able to use it. The staff is very friendly and accommodating. Breakfast is served daily from 7-10 am, i enjoyed the coffee alot, everything else was ok. I would stay here again.
Bodde her 1 natt i mars 2022

10/10 – Utmerket

Adrian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best service
Great service very kind and very swift for anything you ask
Bodde her 1 natt i mars 2022
Svar fra Sam GM den 16. mars 2022
Thank you for taking the time tell let us know how your stay was, your input is very important so that we can improve our service.

8/10 – Bra

Louis

Forretningsreisende
Likte: Personale og service
Overall OK
Only complaint is toilet kept running and room only turned over once in 4 days
Bodde her 5 netter i februar 2022
Svar fra Sam GM den 9. mars 2022
Thank you for taking a moment to let us know how your stay was. We apologize for any inconvenience you experienced while at our hotel, at the moment we are short-staffed. Again thank you!

8/10 – Bra

Kristin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean, quiet and confortable.
Bodde her 1 natt i februar 2022
Svar fra Sam GM den 22. feb. 2022
Thank you for your feedback, we value any input our guests give us to improve our services.

10/10 – Utmerket

Abigail

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Sam GM den 11. jan. 2022
Thank you for taking a moment to let us know how your stay was. We value your input, this helps us improve our services to our guests.

6/10 – Grei

Karen

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Chasing birds trip
The air conditioner didn’t work. It was hot, humid, uncomfortable. I would have asked to switch rooms but my friends were OK with it. Even the fan wouldn’t work. Room was clean, breakfast was great but I will not stay there again.
Bodde her 1 natt i desember 2021
Svar fra Sam GM den 6. jan. 2022
We apologies for not meeting your expectations, sometimes there are things that our staff just can not fix at the moment. I will look into the matter, I will call you later. And thank you for taking the time to let us know how your stay was.

2/10 – Forferdelig

Margie

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disgusting and rude
Ac didn't work. Moved us to another room and ac stopped working in the middle of the night so we moved back to other room where it was cooler. Fridge didn't work and remote to tv didn't work. Then they charged us for 2 rooms because we moved back to the first room because of AC issues..manager had a rude attitude. Carpets made your get black. It was disgusting. Would never stay here again. Even the hallway was hot and muggy..
Bodde her 1 natt i desember 2021
Svar fra Sam GM den 6. jan. 2022
We regret that you had so many issues, the staff did their best to try and accommodate you, there are some technical troubles that they just can not fix.

10/10 – Utmerket

Cynthia

Bodde her 1 natt i november 2021

8/10 – Bra

jacob

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We had a nice stay after the reservation errors were corrected. We booked a room with a king bed and when we arrived we were put in a room with two smaller beds. The gentleman working that evening was very helpful in getting the issue resolved.
Bodde her 2 netter i oktober 2021
Svar fra Rosie B. General Manager den 11. okt. 2021
Thank you for your recent stay here at Holiday Inn Express in George West, Tx. We are happy to hear that our front desk agent was able to resolve the issue with the room.

8/10 – Bra

Sandra G

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and the host was nice
Bodde her 1 natt i oktober 2021
Svar fra Rosie Brandenburg, General Manager den 7. okt. 2021
Sandra G Thank you for your recent stay with us.