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Anmeldelser av Sunway Hotel Georgetown Penang

3.5 out of 5
Sunway Hotel Georgetown Penang
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 403 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 480 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 84 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 19 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 14 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tom Joergen

Bodde her 2 netter i oktober 2022
Svar fra The Management den 27. okt. 2022
Dear Tom Joergen, Greetings from Sunway Hotel Georgetown. We are glad that you are satisfied with our services. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management

8/10 – Bra

Balanurali

Bodde her 2 netter i mai 2024
Svar fra The Management den 24. mai 2024
Dear Balanurali, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

xuemei

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Location is pretty good.
Bodde her 3 netter i april 2024
Svar fra The Management den 29. apr. 2024
Dear xuemei, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

4/10 – Dårlig

JUN WU ALAN og Singapore

Bodde her 2 netter i april 2024
Svar fra The Management den 10. mai 2024
Dear Alan, Greetings from Sunway Hotel Georgetown. We thank you for spending time to rate our service. If time permits, please elaborate more on your experience as we look forward to serve you better in the future. We trust your comment will be valuable as it will help us to improve our service for better guests' experience. Thank you for your patronage, we hope to see you again soon. Regards,The Management

10/10 – Utmerket

Yoke Chin

Reiste med familie
Likte: Personale og service og fasiliteter
Bathroom tiles dirty
Bodde her 3 netter i april 2024
Svar fra The Management den 16. apr. 2024
Dear Yoke Chin, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. We view your feedback on the bathroom tiles with concern. Please allow us to clarify that our housekeeping team is committed to ensure the cleanliness of our guest rooms before welcoming new guests. Nevertheless, we will enhance the maintenance of the tiles in order to ensure they look pleasant for better guests' experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you. Regards,The Management

10/10 – Utmerket

yu keung

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location and walking distance to food market.
Bodde her 11 netter i mars 2024
Svar fra The Management den 16. apr. 2024
Dear Yu Keung, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Tze Kwang Sean

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and Fast
Bodde her 2 netter i august 2023
Svar fra The Management den 4. mars 2024
Dear Sean, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

8/10 – Bra

Hiroki og Miki-city

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is connected shopping mall. Therefore easy to access to many restaurants and shops.
Bodde her 1 natt i februar 2024
Svar fra The Management den 26. feb. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Indeed, we are located in the heart of George Town, with easy access to shopping malls, retails, attractions and restaurants. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Elaine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, people are nice, convenient
Bodde her 3 netter i februar 2024
Svar fra The Management den 21. feb. 2024
Dear Elaine,Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Management den 29. jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 3 netter i januar 2024
Svar fra The Management den 24. jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and we trust you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

6/10 – Grei

2345frank og Asahi-Ku, Yokohama City

Reiste med partner, Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
値段相応、周囲も特に危険は感じない。朝食はビジネスホテルと言う感じで、味も悪く無い。人によっては少し館内の匂いが気になるかも。近くの24時間コンビニは便利だし少し歩けば美味しいレストランや屋台に行ける。泊まるだけで多くを期待し無ければオススメします。
Bodde her 3 netter i januar 2024
Svar fra The Management den 22. jan. 2024
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. We promise to continue enhancing our facilities for better guests' experience. Please consider recommending us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Jeannie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient place to stay at with attractions very near to the hotel. Breakfast starts at 6.30am but when we were there most hot items are not read yet. Else all is good
Bodde her 2 netter i januar 2024
Svar fra The Management den 12. jan. 2024
Dear Jeannie, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Rest assured that we have highlighted your concern on the breakfast service to the restaurant team for improvement as we wish to serve you even better during your future visits. Please recommend us to your friends and family, we thank you for making us your preferred hotel in Penang. Regards,The Management

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bedding was terribly dirty with stains and yellowing. Towels with frayed edges. Breakfast selection was pathetic. I was looking forward to end of my trip and check out.
Bodde her 8 netter i desember 2023
Svar fra The Management den 28. des. 2023
Dear Valued Guest,Greetings from Sunway Hotel Georgetown. We thank you for spending time to share your review. We would like to apologise for the unpleasant experience. Please allow us to rectify and retain your trust towards our service. Kindly approach our reception with your comments, we will be glad to assist as we want to ensure your trip to be a memorable one. Thank you for your patience, we promise to highlight this to all our team members in order to avoid the similar from happening again. We hope this experience will not mar your impression of the hotel and you would extend us an opportunity to serve you better. Regards,The Management

10/10 – Utmerket

Chee Seng

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very good location
Bodde her 3 netter i desember 2023
Svar fra The Management den 28. des. 2023
Dear Chee Seng,Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

10/10 – Utmerket

Siew Cheng

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay with good customer service
Great location. Accessible to many amenities - local food, massage, cafes. Was upgraded to a suite which really made my day. Counter staff were helpful and accommodating. Facade was a bit deceiving Cz it looks slightly rundown.
Bodde her 2 netter i desember 2023
Svar fra The Management den 27. des. 2023
Dear Siew Cheng,Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

Loongken og Burnaby

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra The Management den 18. des. 2023
Dear Loongken, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i desember 2023
Svar fra The Management den 18. des. 2023
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

BOON LEONG

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra The Management den 13. des. 2023
Dear Boon Leong, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Esther

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good plc with loads of great local food around!! Great plc for supper!! Rooms wise is acceptable. Service was great and check in was a breeze. Will return again if i visit penang again
Bodde her 3 netter i desember 2023
Svar fra The Management den 11. des. 2023
Dear Esther, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Kim Fong

Bodde her 3 netter i november 2023
Svar fra The Management den 18. des. 2023
Dear Kim Fong, Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay and trust our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

SIEW HWA

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed at Sunway 15 years ago. Coincidently, booked again and the hotel has been refurbished. Very central. Reasonable facilities like gym & small swimming pool. Staff are very friendly and helpful. Highly recommended.
Bodde her 3 netter i november 2023
Svar fra The Management den 28. nov. 2023
Dear Siew Hwa, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Vay Fern

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra The Management den 24. nov. 2023
Dear Vay Fern, Greetings from Sunway Hotel Georgetown. We are glad to learn that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management

6/10 – Grei

Suk Ming Joey

Reiste med familie
Likte ikke: Renhold
Bodde her 3 netter i november 2023
Svar fra The Management den 8. nov. 2023
Dear Joey, Greetings from Sunway Hotel Georgetown. We thank you for spending time to rate our service. If time permits, we would be grateful if you may elaborate more on your stay experience as we trust your valuable feedback will help to enhance our service standards and guests' experience. We hope you would extend us another opportunity to serve, we are confident that our team will be able to meet our guests' expectations. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

6/10 – Grei

LOK KHEE

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast spread was limited and food is not worth the extra amount we paid! The coffee jar was very dirty and the bread area is not clean too! But I have to give credit to the front desk staff and all others working there, they are super helpful and helpful!
Bodde her 4 netter i oktober 2023
Svar fra The Management den 26. okt. 2023
Dear Lok Khee, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service from our colleagues at the front desk meets your expectations. We take your feedback on the breakfast quality seriously, rest assured this has been highlighted to the team at the restaurant for improvement as we prioritise your comfort. We hope this experience does not mar your impression of the hotel. We look forward to welcoming you back with enhanced service and experience soon. Thank you for your support. Regards,The Management

10/10 – Utmerket

Charlotte

Bodde her 2 netter i september 2023
Svar fra The Management den 29. sep. 2023
Dear Charlotte, Greetings from Sunway Hotel Georgetown.We are glad to learn that you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It had everything we needed.staff where excellent and very helpful nothing was a problem . The only small problem was that there was limited sun beds around the pool
Bodde her 4 netter i september 2023
Svar fra The Management den 25. sep. 2023
Dear Andrew, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please be assured that we will continue to enhance our facilities for better guest experience. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for your valuable comments and making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Chan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023
Svar fra The Management den 12. sep. 2023
Dear Chan, Greetings from Sunway Hotel Georgetown. We are glad to learn that you had an enjoyable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

Mahmud og Singapore

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a walking distance like 10-12 mins to Gama shopping center, KOMTAR, 1st Avenue and Prangin Mall. The durian stall is just nearby the hotel near the main road. There is an open concept chinese hawker stalls which operates after 5pm till 11pm. And surrounded by Chinese restaurant. (Probably it suits to those Non Muslim hotel guest or the non halal food consumer.) The hotel swimming pool located at L3 is only suitable for kids. It is just a small pool, water height is around 1.5m. The setback is that, the management should re think about the comfortability of the guest while in the room as well. The water pressure in the shower and the water tap in the toilet, is very weak. I believe the the management instruct the maintenance to reduce the water pressure to save water. This cause a bit discomfort for the guest like myself whom enjoy strong water pressure while taking a shower.
Bodde her 3 netter i august 2023
Svar fra The Management den 4. sep. 2023
Dear Mahmud, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and we view your feedback on our facilities and maintenance issue seriously. Please be assured that the management is committed to enhance our facilities in the near future, while our team has taken action to rectify the issue with the water pressure. Thank you for your patronage, we look forward to welcoming you back with better experience.Regards,The Management

8/10 – Bra

Tan C Woon,

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
My room booking stated twin king sized bed but instead twin single bed. Disappointed. If I knew, I would hv asked for 1 king sized bed.
Bodde her 6 netter i august 2023
Svar fra The Management den 14. aug. 2023
Dear Tan, Greetings from Sunway Hotel Georgetown. We are sorry for the experience as we believe there was some misunderstanding prior to your booking. Our room categories consist of bedrooms with a king size bed or two single beds (twin bedrooms). Please feel free to ring us for clarification as we will assist our guests to make informed decisions. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

10/10 – Utmerket

siew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2023
Svar fra The Management den 25. juli 2023
Dear Siew, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Boon Chang

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything so far so good
Bodde her 2 netter i juli 2023
Svar fra The Management den 10. juli 2023
Dear Boon Chang, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations and trust you had a memorable stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Choong Mei

Reiste med en gruppe
Likte: Renhold og personale og service
The new Lane food court just at 5 steps away.
Bodde her 1 natt i juni 2023
Svar fra The Management den 10. juli 2023
Dear Choong Mei, Greetings from Sunway Hotel Georgetown. We are glad you find our location strategic and trust you had a pleasant stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

JONGSUNG

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra The Management den 19. juni 2023
Dear Jongsung, Greetings from Sunway Hotel Georgetown. We are glad to learn that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

10/10 – Utmerket

Ong

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff Good 😊
Bodde her 3 netter i juni 2023
Svar fra The Management den 9. juni 2023
Dear Ong, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back again soon. Thank you for making us your preferred hotel in Penang.Regards,The Management

8/10 – Bra

Megan

Reiste med en gruppe
for those that like to walk - this is located somewhat within a 30 minute walk to the farthest site in Georgetown and within 5 to 10 minutes of local night street food stalls ; property lobby is nice, though rooms are dated - however, quite large compared to other asian hotels and is well lit with lights for also every corner of the room and lots of storage !!
Bodde her 3 netter i mai 2023
Svar fra The Management den 29. mai 2023
Dear Megan, Greetings from Sunway Hotel Georgetown. We are glad to hear that you a pleasant stay with us. Please recommend us to your friends and family, we look forward to welcoming you back soon.Thank you for making us your preferred hotel in Penang. Regards,The Management

8/10 – Bra

COMPANY LTD

Bodde her 5 netter i mars 2023
Svar fra The Management den 3. apr. 2023
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to know that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Ooi Lian Ping

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2023
Svar fra The Management den 3. apr. 2023
Dear Ooi, Greetings from Sunway Hotel Georgetown. We are glad to know that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

2/10 – Forferdelig

Raffles Kean Yee

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
There is only 1 restaurant and they are closed after lunch hour till evening. This means that there is a time duration where there is no food available within the hotel. Also, room service is not available.
Bodde her 2 netter i mars 2023
Svar fra The Management den 27. mars 2023
Dear Raffles Kean Yee, Greetings from Sunway Hotel Georgetown. Thank you for spending time to write us a review, despite your busy schedule. We would like to apologise for the unpleasant experience due to the F&B services. Please allow us to explain that, the restaurant is open and set menu is available after breakfast. Nevertheless, we hope this experience does not dampen your impression of the hotel as we wish to welcoming you with enhanced experience in the future. Thank you. Regards,The Management

10/10 – Utmerket

Russel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel is a good area.
Stayed at Sunway for 3 nights, very comfortable hotel.only disappointing thing was that they didn’t have a bar.
Bodde her 3 netter i mars 2023
Svar fra The Management den 27. mars 2023
Dear Russel, Greetings from Sunway Hotel Georgetown. We are glad to hear that you had a comfortable stay. We appreciate your feedback on the F&B services you would like to enjoy at the hotel. The management is committed to improving the hotel facilities, and our strategic location also provides easy access to many restaurants and bars nearby. Thank you for your visit, we look forward to welcoming you back soon. Regards,The Management

10/10 – Utmerket

Peter

Bodde her 3 netter i mars 2023
Svar fra The Management den 10. apr. 2023
Dear Peter, Greetings from Sunway Hotel Georgetown. We are glad to know that you are happy with your stay. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management

10/10 – Utmerket

Boon Hua

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comvenient
Bodde her 3 netter i mars 2023
Svar fra The Management den 14. mars 2023
Dear Boon Hua, Greetings from Sunway Hotel Georgetown. We are glad you find our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management

4/10 – Dårlig

Yosuke

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
ホテルの目の前に露店が深夜まで出ており騒がしいし、汚い。隣接する部屋からの騒音もすごい。
Bodde her 1 natt i februar 2023
Svar fra The Management den 27. feb. 2023
Dear Yosuke, Greetings from Sunway Hotel Georgetown. We would like to thank you spending time out of your busy schedule, writing us a review. We promise to ensure the cleanliness of the hotel, as we prioritise our guest experience. We hope this experience will not mar your impression of our hotel, and look forward to welcoming you with enhanced experience in the future. Thank you. Regards,The Management

10/10 – Utmerket

Meenakshi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. Very helpful staff.
Bodde her 4 netter i februar 2023
Svar fra The Management den 14. feb. 2023
Dear Meenakshi, Greetings from Sunway Hotel Georgetown. We are glad you had a pleasant stay with us, our services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management

8/10 – Bra

Sivalingam

Bodde her 5 netter i februar 2023
Svar fra The Management den 14. feb. 2023
Dear Sivalingam, Greetings from Sunway Hotel Georgetown. We trust you had a pleasant stay with us. We would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management

8/10 – Bra

Niels

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es war alles im allen ein schöner Aufenthalt. Es gibt 2 Punkte die nicht schön waren. 1. Die Fenster waren aussen sehr dreckig und der der 2 Punkt war das Frühstück was einen für das Geld nichts geboten hat. Aber sonst alles prima
Bodde her 3 netter i januar 2023
Svar fra The Management den 2. feb. 2023
Dear Niels,Greetings from Sunway Hotel Georgetown. We are glad you enjoyed your stay with us. We view your comment on the cleanliness of the exterior of the building, as well as the breakfast quality with concern. Please be assured we will make improvements, for better guest experience. Thank you for your patronage, we look forward to welcoming you again soon. Regards,The Management

8/10 – Bra

Sameer

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was good, rooms were clean, staff was friendly and helpful with checking in. However the breakfast is a disaster. Please look into your breakfast menu
Svar fra The Management den 19. jan. 2023
Dear Sameer, Greetings from Sunway Hotel Georgetown.We are glad that you find our location strategic, our services are up to your expectations. We appreciate your feedback on the breakfast served, rest assured this has been highlighted to the team at the restaurant for improvements. We hope this experience will not mar your impression of the hotel, we look forward to welcoming you with enhanced services in the future. Thank you. Regards,The Management

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Give other hotels a try
Travel to Penang a few times a year due to work and wanted to try a new hotel and chose Sunway. Unfortunately, I felt that based on their prices; travellers can get much better services hotel. Staff service quality can be improved. Room has pest ie ants and lizard. Bed sheet has stain. No food offering in the hotel lobby outside of meal times
Bodde her 3 netter i desember 2022
Svar fra The Management den 19. des. 2022
Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We would like to thank you for spending time out of your busy schedule, writing us a review. Your feedback on the services and room conditions is very much appreciated. Rest assured that our housekeeping team will continue with our pest control efforts, as we prioritise our guest experience. The restaurant is also looking into enhancing the services, as we hope to serve you better. Thank you for your patronage. We hope this experience will not mar your impression of our hotel, as we remain committed to serve, and look forward to welcoming you again soon. Regards,The Management

10/10 – Utmerket

chee keong

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good pleasant staff
Svar fra The Management den 19. des. 2022
Dear Chee Keong, Greetings from Sunway Hotel Georgetown. We are glad that you find our services up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management

10/10 – Utmerket

Kim Hock

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is helpful, location is great, can get transport easily. There are street food just outside the hotel.
Svar fra The Management den 2. des. 2022
Dear Kim Hock, Greetings from Sunway Hotel Georgetown. We are glad that you find our location strategic, and our services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards,The Management